Back Office Support for Franchise Owners

Success Starts Here

Goosehead’s turnkey model provides franchise owners with a complete infrastructure, including operational guidance and support to easily get started in the property and casualty insurance industry.

Get Started

We’ve got your back

At Goosehead Insurance, we know that running a successful insurance franchise requires more than just sales and marketing skills. That’s why we have a dedicated back-office support team that works tirelessly behind the scenes to help our franchise owners manage their businesses efficiently and effectively. Our team includes experienced professionals who specialize in areas like underwriting, claims processing, policy administration, and finance.

Agency Support

Customized one-on-ones with regional specialists, providing best practices for business development
Unmatched help desk support with licensed experts across all time zones via phone, email, and chat
Expert coaching across products, process, strategy, technology and more

Service Team

Our dedicated service agents manage all of your client’s inbound and outbound requests
Builds and maintains a relationship with your clients
Generates revenue opportunities for your agency
Available to your clients via phone, text and online chat, accommodating all time zones

Finance

Provides commission accounting with a detailed monthly statement
Receives and processes checks from clients or title companies on your behalf
Our team calculates your staff’s paychecks for you, saving you time

Launch Specialists

Provides individualized agency launch support such as business fillings and licensing management
Submits carrier appointments and other carrier requirements on your behalf
Real time onboarding support including new hire launch, carrier login management and much more

Product

No relationship management burden on agent for both national and regional carriers
Works to evaluate potential carrier partners based on agent needs
Provides training and webinars on newly appointed insurance company partners

Quality Control

Reviews newly issued policies for accuracy reducing errors & omissions exposure
Identifies additional support documents needed for discounts and requirements
After accuracy review, our team will send your client’s a Docusign to finalize policy paperwork

Fly high above the rest set a high bar in the insurance industry

Our training starts with a two-week intensive course at our corporate headquarters. You’ll learn about all aspects of running a successful Goosehead franchise including sales, marketing, customer service and operations. After completing initial training, you’ll have access to ongoing support and resources, including webinars, coaching sessions, and regional meetings keeping you up-to-date on the latest industry trends and best practices.

New Agent Training

Goosehead’s 2-week program begins once licensing and onboarding are completed. It’s a hands-on, progressive program using real leads to learn the Goosehead sales process and carrier systems.

Sales College

Our 12-week Sales College program provides daily trainings on key topics to help implement strategies and processes that drives agent success.

Grad School

Goosehead’s 4-week Grad School program is available to anyone who has successfully graduated Sales College. The program will look to improve agent productivity by delivering a comprehensive deep dive into agent specific topics.

Next Level

After 18 months tenure or a minimum of 500 policies in force. Next Level Training is designed to help an agent reach a new level of productivity once they have mastered the basics.

Build Your Own Business

Once having successfully completed Next Level Training, Agency Owners are nominated by their regional manager to attend this program. This program is designed to help franchise owners reach a new level of productivity, helping, their business through production and hiring.