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About Matt
Matt Austin is an agent with Goosehead Insurance
located in Wales,
WI. Matt joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Matt is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Matt and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
WI
Connect
200 West Summit Avenue, Suite 250
Wales, WI 53183
Wales, WI 53183
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
John P., Nov, 18 2024
Prompt service and good customer service
Christine G., Nov, 16 2024
Matt has been awesome. He's worked very hard for us and is there if we have questions or concerns.
Russell G., Nov, 03 2024
Better coverage less expensive
Reagan P., Nov, 01 2024
Matt offered good advice and suggestions to get a policy that met my needs.
Grant P., Nov, 01 2024
Matt was very helpful and answered my questions to my satisfaction.
Sharon M., Nov, 01 2024
Because a friend gave me his name & phone #. I talked to agent Matthew about my old insurance Farmer was high, compared to Safeco. I was very happy to switch to Safeco Insurance. He was very helpful and understanding the policy for me.
Robin P., Oct, 15 2024
Matt was wonderful on explaining everything to me and very professional. I'm going to enjoy having him as my agent
Michael O., Oct, 15 2024
Matt is very knowledgeable and was a pleasure to work with.
Tony W., Oct, 06 2024
Matt was great to work worth and he took the time to shop around to find me good insurance coverage at a much more reasonable rate than what I was paying. I have already recommended his services to friends of mine.
Amy G., Oct, 03 2024
Matthew was very patient as I was navigating the insurance works! He helped me to have the confidence to make these decisions! Thank you !!
Kathryn Z., Sep, 30 2024
Prompt responses, very helpful
Brooke C., Sep, 20 2024
Matt was very responsive & had great communication! He was able to find us amazing insurance options that saved us a lot of money!
Tammy M., Sep, 14 2024
The agent was very thorough and responsive to all my questions and concerns. Response time was quick
Gabriel B., Sep, 12 2024
Matthew was a wonderful individual to work with. He was very knowledgeable and had our best interests in mind!
MARK B., Sep, 12 2024
Personal care and timeliness
Jaime C., Sep, 10 2024
Matthew Austin was so kind and helpful. He was able to work around my busy schedule. He also took the time to explain to me what the insurances were so I could understand in real terms. I fully appreciate all his help. Most definitely would recommend him to others.
Emily L., Sep, 03 2024
Great service!
Logan H., Aug, 20 2024
Good response times.
Sherrie G., Aug, 19 2024
Matthew was very informative, helpful and patient
Robert B., Aug, 10 2024
He was very responsive and explained things well. Found us a big savings and is easy to get ahold of.
Teri L., Aug, 02 2024
Excellent communication, extremely pleasant and helpful. I felt a lot of confidence in him.
Christopher W., Aug, 01 2024
good service good rate
Bradley H., Jul, 29 2024
Very easy to work with, listened to my needs and wants. Also communicated with me very well throughout the whole process.
Zachary V., Jul, 21 2024
Great agent clearly focused on finding the right policies & coverage at the best prices.
Luke O., Jul, 10 2024
Matthew was great to work with, and I feel like he got me a great price on coverage that meets all my needs. He made the whole process smooth and efficient.
Andrew H., Jul, 02 2024
Our new agent Matthew has been extremely helpful and very accessible which is important to me and my spouse.
Margaret H., Jul, 02 2024
He was very helpful and very speedy with the process. Explained everything very well and super cool to talk with.
Rebecca D., Jun, 03 2024
Personal experience, efficiency & ease of timely quotes & proficiency provided!
Robert A., Jun, 03 2024
We appreciate all the time he to explain the different areas of coverage, he answered all our questions, responds back quickly to emails or texts and helped us to save some money with better coverage,
Joshua J., Jun, 03 2024
Happy with the service that was received!
Renee D., May, 28 2024
Matthew Austin at Goosehead in WI was very helpful in answering my questions, finding better coverage for a lower rate & setting up new policies for homeowners & auto.
Devin K., May, 25 2024
Very personable and easy to talk
Paige K., May, 25 2024
Great customer service
Dequincy G., May, 20 2024
Matthew was very professional and I could tell he really cared about getting us the best coverage at a great price!
John H., May, 13 2024
I have been working with Matt for years to get all of my policys to Goosehead
Jared P., May, 12 2024
Went above and beyond what I was looking for.
Todd T., May, 06 2024
Matt was very responsive and knowledgeable. Found us great rates and saves us a lot of money on our insurance policies even when it sometimes meant more coverage for less premium. Easy to talk to and he listens
Steven K., Apr, 27 2024
Easy to work with and gave me many options to best fit my house and car, Matt did a fantastic job
Carol H., Apr, 16 2024
Matthew provided quick and thorough insurance coverage options for me when I needed it fast for closing on a new home.
Kaylin H., Apr, 15 2024
Matt was easy to work with and listened to me instead of telling me what I needed.
Lee D., Apr, 14 2024
I trust Matthew Austin's knowledge from researching the best insurance products for our needs, at the best prices. He is also hard-working, efficient, and friendly.
Judith F., Apr, 13 2024
Matt was incredibly helpful!!
Samuel A., Apr, 09 2024
- responsiveness
- friendly and personable
- answered all of my questions
Richard W., Apr, 02 2024
Matthew not only saved me money but he was also patient, and professional in handling my questions and concerns.
Holly C., Mar, 23 2024
Great service
Mary L., Mar, 19 2024
Quick and seamless!
Anthony I., Mar, 10 2024
Matt was very helpful, informative, sincere and provided great service.
Donovan S., Mar, 10 2024
Best value
Dannielle S., Mar, 10 2024
Ensuring we had best coverage for best price.
Beverly J., Mar, 03 2024
Friendly. Thorough. Explains things well.
Michael S., Mar, 01 2024
Matt (my agent) is a pleasure to do business with. There is no high pressure. He understands and listens and gives suggestions to help save me money.
Tyler J., Mar, 01 2024
Looking for an umbrella policy to cover primary home, auto, boat, travel trailer and secondary home (airbnb)
Thomas H., Feb, 27 2024
Fast and efficient and saved me so much money!
Roger M., Feb, 27 2024
Excellent communication and very personable. Easy to work with and pleasant personality.
Richard N., Feb, 18 2024
Happy with the experience
Lisa S., Feb, 11 2024
Matt was very fast at response time and super helpful. Not to mention he was able to save me money!
Mark G., Feb, 01 2024
Offer and got us a good deal in our insurance. Also answer all my questions.
Friendly and courteous service.
Mary Q., Jan, 29 2024
ease of conversation and value of the product I purchased.
Heather F., Jan, 23 2024
The representative who helped us was great! He put up with our wonky schedule and was gracious throughout the entire process.
Heather B., Jan, 22 2024
Matt was helpful in all aspects. He not only got me a great new rate but helped me understand my benefits more! He was also quick with his service! On top of all that he was so kind through the whole process.
Joshua N., Jan, 19 2024
Great communication & helped me when needed quickly. :]
Adam C., Jan, 11 2024
Excellent service!
Nancy K., Jan, 09 2024
Matthew provided excellent customer service. He followed up on my requests on a timely basis and walked me through the entire process of enacting new policies with his agency. Very satisified.
Samuel N., Jan, 09 2024
Very helpful and communicate! Communication is key! Thanks Matt
Heidi R., Dec, 28 2023
Saved me a ton of money and the customer service was extraordinary!!
Taylor O., Dec, 25 2023
Being able to call or text my agent with any questions or concerns pertaining to my policy is amazing!
Cassandra U., Dec, 23 2023
Matt was incredibly through and fully explained our policy, pricing, etc. Also, very much appreciate his willingness to help days before Christmas.
Rob R., Dec, 20 2023
Incredibly helpful agent
Nikolas F., Dec, 11 2023
Matt did a great job asking questions and identifying the right insurance levels. He took a lot of time answering my many nuanced questions, highly recommend using Matt!
Trevor J., Dec, 04 2023
Matt was easy to understand, followed up all the way, and got me more coverage for less money!!! Win win win. Thank you Matt!
John M., Nov, 10 2023
Matt was very responsive to my questions and found us good coverage, saving us money.
Louis K., Oct, 27 2023
Matt was knowledgeable and responsive to all of calls.
Baer C., Oct, 25 2023
The customer service was great and the agent was very friendly and I feel I got a good deal on my insurance.
Joseph L., Oct, 24 2023
Matt was very helpful, gave great explanations, was patient with my questions and schedule, and available when I needed. I really appreciated the customer service.
Jon S., Oct, 24 2023
Received good experience with Matthew. Very sincere
Nancy S., Oct, 21 2023
Matthew is very knowledgeable with the insurance and gave me a clear explanation if I quite didn’t understand. Gave me great personal experience.
Jennifer K., Sep, 25 2023
He was able to easily walk me through the information needed to review my current home and auto and find me a substantially better deal with the actual coverage needed. He was able to determine my previous auto insurance was requiring me to cover kids who were away at college year around with a 1 vehicle household and limited driving during the year. Was able to explain the difference in coverage and options. Followed up to ensure all the paperwork was received and signed.
Christopher F., Sep, 25 2023
Matt was very kind, patient & helpful and explained the why behind things. He was very accessible via all methods of communication. Matt was able to get a policy in a quick amount of time along with saving me money with better insurance.
Sarah T., Aug, 11 2023
Matt was amazing to work with!
Lance M., Jul, 31 2023
Matt Austin was awesome and saved us a tremendous amount of money! He was incredibly helpful, friendly, professional, prompt and a pleasure to work with!
Mena J., Jul, 27 2023
Matthew is very theral with communication
Lesley S., Jul, 20 2023
He is great at follow up and clear communication!
Nicholas L., Jul, 15 2023
Very professional with a family friendly feel. Highly recommend Matt to anyone looking for a change in insurance.
Martha L., Jul, 15 2023
Matt compared rates for us and found us better insurance coverage than we had before, we're very happy to have made the switch!
Thaddeus M., Jun, 04 2023
Great work
Samantha T., May, 30 2023
Matt Austin!
Daniel F., May, 01 2023
Working with Matt has been great. However, I rarely if ever talk about insurance with my family, friends or colleagues. If the topic comes up, I'll say Matt saved me a bunch of money.
Daniel N., Apr, 27 2023
Matt was very responsive, knowledgeable and found us a much lower price for our insurance. We're so glad we reached out to him for a quote. Highly recommend!
Lisa R., Apr, 05 2023
Matt was amazing to work with. Provided all the information needed and requested. Patient and kind. Great experience!
Christian T., Apr, 03 2023
Matt was very informative and efficient. He was also able to find us huge savings.
Deborah P., Mar, 18 2023
Great service
Norris H., Mar, 15 2023
Looked for good insurance rates which he found.
Montana W., Mar, 14 2023
matt austin was such an amazing person to work with while finding the lowest rate I could at my age. I will always recommend him to anyone looking for car insurance!
Brandon E., Mar, 01 2023
Matt is very personable. Makes sure to align with your needs financially and personally.
Andrew L., Mar, 01 2023
He was clear, concise, and considerate. Probably the best insurance agent I’ve had. He explained everything in ways I haven’t previously been told. I now understand insurance.
Duane S., Feb, 08 2023
Matthew is very knowledgeable and understanding. He explained a lot to me that I didn't understand.
Brian R., Feb, 06 2023
Thorough, flexible.
Jon P., Feb, 06 2023
Onboarding was efficient and simple.
Carla K., Feb, 04 2023
Great insurance Matthew Austin was so helpful
Christopher B., Feb, 01 2023
Great customer service. Non-pressure presentation of options. Great value
Justin N., Jan, 26 2023
Great Service, very timely responses, knowledgeable and personable.
Teresa S., Dec, 30 2022
Matthew acted quickly and got us the best price for our new home
Carlos Q., Dec, 23 2022
Good service, friendly and helpful
Kenneth S., Oct, 11 2022
Great agent, good rates.