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Madeline Mortenson

License #: 1220628
4.8 OUT OF 5 STARS
star star star star star (39 Reviews)
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About Madeline
Madeline Mortenson is an agent with Goosehead Insurance located in Newport News, VA. Madeline joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Madeline is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Madeline and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: VA
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12350 Jefferson Avenue, Suite 240
Newport News, VA 23602
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
Recent Reviews
Total Agency Reviews 39
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Geoffrey M., Oct, 21 2024
Quick, personal service and the ability to secure a policy.
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Quiana D., Oct, 15 2024
I gave this score because you didn’t give me an option to score even higher because Madeline provided EXCEPTIONAL service and care! She was knowledgeable but communicated in way that made sense to me. She was incredibly patient and open to answering any and all of my questions. I didn’t feel rushed. She made me feel like I was her only customer. She set clear expectations on next steps. We were both surprised when things moved quicker than initially expected but I appreciated her transparency. She was warm and kind and made this process, that is usually a headache, an stress-free experience. Thank you, Madeline, for your skills, knowledge, and kindness! It meant a lot to this first time home buyer :)
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Joseph N., Sep, 17 2024
Madaline was excellent and covered everything in detail.
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Candida N., Sep, 17 2024
Very satisfied with the setup
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Erica B., Aug, 13 2024
Great communication! Prompt and professional
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Bruce M., Aug, 09 2024
Excellent and prompt service with very knowledgeable representatives.
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Bobby H., Jun, 27 2024
N/A
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Rashaida H., Jun, 27 2024
N/A
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Marquis S., Jun, 14 2024
She was so sweet and personable. I appreciate her assistance and look forward to working with her again in the near future.
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Michael S., Jun, 14 2024
Top notch service and incredible rates!
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Value J., Jun, 13 2024
Easy to understand and what I needed done
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Jason C., Jun, 06 2024
Great customer service
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Jerry H., May, 04 2024
Excellent customer service and great results
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Gayle T., Apr, 24 2024
Explained all of options in detail. Very curtious!! Knew answers to all my questions.
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Cameron M., Apr, 24 2024
Customer service
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Jared C., Apr, 01 2024
Madeline was very knowledgeable and able to get us thr best bang for buck possible
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Kendra M., Mar, 07 2024
She was very friendly and helpful.
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Noel D., Feb, 28 2024
I find Madeline very efficient in what she does.
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Linda-marie B., Feb, 03 2024
Excellent service and professionalism
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Michael B., Feb, 03 2024
Madeline was very helpful and prompt in responding to my questions and requests.
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Theodore K., Feb, 02 2024
Her professionalism, customer care and intelligence.
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Gloria L., Jan, 12 2024
Excellent customer service
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Margaret E., Nov, 13 2023
Madeline was great
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Tyler C., Aug, 24 2023
Madeline's peek professionalism and ability to quickly explain every step of the process as we go.
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Cristen T., Aug, 09 2023
Madeline was outstanding to work with. She gave me many different solutions for my Insurance needs and answered all the questions that I had. I highly recommend her.
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John M., Jul, 28 2023
Excellent service from Madeline. She went above and beyond to help us with our insurance needs. Will highly recommend your company to others.
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Rebecca G., May, 12 2023
Easy process
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George P., Apr, 22 2023
Great service, clear explanation of coverage and shopped around for the best price!!
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Jeffrey C., Apr, 21 2023
Great service
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Jennifer W., Mar, 22 2023
Attentive and personable agent (Madeline Mortenson)
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Nancy N., Mar, 06 2023
Excellent service
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Mustafa-Leon B., Jan, 31 2023
Madeline goes above and beyond for her clients! That is great customer service!
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Kelly P., Jan, 15 2023
It’s easy, Madeline is very kind and knowledgeable
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Elizabeth H., Jan, 11 2023
Madeline was very knowledgeable and kind! Would definitely recommend to all!
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Christopher M., Dec, 11 2022
Because Madeline is awesome and came through where no-one else could.
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Brandon J., Dec, 01 2022
Madeline was AMAZING. she truly went above and beyond in her permanece and helping me. she was one of the only people to explain EVERYTHING in this whole process and made sure we were as informed as possible!
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Hugo P., Nov, 18 2022
Great Service!!!
star star star star star
Ethan C., Aug, 31 2022
Very friendly, easy to reach, found great quote

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