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Robert Prescott

License #: 1726903
4.8 OUT OF 5 STARS
star star star star star (33 Reviews)
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About Robert
Robert Prescott is an agent with Goosehead Insurance located in Mansfield,  TX. Robert  joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Robert is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Robert and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX, AR
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200 Carlin Road, Suite 100,
Mansfield, TX 76063
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
You’ve got the best of the best.
Meet the team.
Samantha Torres
License #: 1306311
Languages spoken: English
Megan Griffin
License #: 2658728
Languages spoken: English
Caroline Olvera
License #: 1385287
Languages spoken: English
Brandi Wheeler
License #: 2625074
Languages spoken: English
Garrett Taylor
License #: 3053655
Languages spoken: English
Kristie Johnson
License #: 2424997
Languages spoken: English
Tobie Olivier
License #: 3250192
Languages spoken: English
Tyjonae Perkins
License #: 3047345
Languages spoken: English
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
Recent Reviews
Total Agency Reviews 328
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Sandra R., 2/28/2025 2:21:51 PM
Megan was easy to work with and answered all my questions.
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Staci G., 2/24/2025 1:44:37 AM
Cole Peters was so helpful and kind. Very professional and got me a good rate.
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Jason S., 2/22/2025 4:03:25 PM
She was amazing! Made everything so easy!
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Tammy H., 2/19/2025 4:49:44 PM
David was very friendly and explained and answered all my questions
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Heather H., 2/14/2025 3:52:28 PM
Tobie was extremely helpful and was easy to work with. I appreciate the effort she put into ensuring I got the best rates.
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Brenda W., 1/6/2025 7:12:40 PM
Great and quick service with an affordable plan and friendly service.
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Kelsey B., 12/24/2024 6:07:02 PM
Great service and nice people who were able to help me save money on my home and auto insurance
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Hannah B., 12/24/2024 6:04:38 PM
Nice people who answered all of my questions and saved me a lot.
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Edward S., 12/18/2024 11:24:11 PM
Megan is very personable and knowlegeable. She was a pleasure to work with.
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Mark T., 12/13/2024 4:28:05 PM
Very efficient service.
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Kevin D., 12/2/2024 11:26:18 PM
Agents great at what he does
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Jerelyn N., 11/23/2024 7:31:01 PM
Our agent was very informative, knowledgeable, kind and supportive with our decision making.
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Karen K., 11/21/2024 4:08:26 PM
Quick to respond and take care of business!
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Frankie N., 11/16/2024 5:00:59 PM
Great communication. Fast service!
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Tina P., 11/15/2024 4:52:40 PM
Megan was not only caring, kind & friendly every time we met and spoke together about my insurance needs, but she was also extremely knowledgeable & professionally explained all my choices of coverage so I could make an informed & good decision. I'm grateful for her excellent customer service!
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Teri M., 11/9/2024 12:21:25 PM
Professional knowledgeable and friendly
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Easton M., 11/5/2024 1:03:17 AM
Megan was great. She was very detailed and thorough and made sure she did everything in her power to find me the best quote. The process from start to finish was quick and easy. I'm very appreciative for her help!
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Cyrena W., 11/2/2024 11:53:50 PM
My friend referred me to David Smith at Goosehead and I truly appreciate her for that. I HATE to shop around, I tend to stick with a company for the long run once I get with them. However Travelers just kept going up on me every year. David made this "shopping" experience painless and quick. He was very knowledgeable and explained everything to me clearly (in a way I could understand.....insurance companies have their own language). I am very very happy with my experience as well as my new auto & home policy.
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Karen K., 10/31/2024 4:14:58 PM
Great service
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Jack S., 10/10/2024 6:35:28 PM
My conversation and subsequent transaction for auto insurance was with Asia Collins. She is an excellent representative for your organization.
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Zachary J., 10/2/2024 2:54:43 PM
Very helpfull, saved me money.
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Rachael C., 9/30/2024 7:59:04 PM
Reasonable price
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Adam M., 9/27/2024 9:20:13 AM
Levi was very professional and pleasant to work with.
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Loren W., 9/21/2024 4:17:21 PM
Colby Carpender is a Sharp guy that knows his business. He worked very hard to find us the right fit for our insurance needs. After we complete this transaction. I intend to come back with more insurance needs.
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Anna T., 9/17/2024 10:28:19 PM
I was very satisfied with the way Valerie explained everything to me. she was awesome
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Louis T., 9/17/2024 10:25:42 PM
Valerie was great!!!
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Wesley W., 9/17/2024 6:14:02 PM
Great customer service from Megan
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Gracie W., 9/17/2024 6:13:20 PM
Megan gave great customer service and was able to find me what I was needing in car insurance payments
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Geraldine H., 9/6/2024 8:30:51 PM
Quick and easy with great information
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Laurissa C., 8/29/2024 4:30:39 PM
Customer Service!
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ALFREDO A., 8/26/2024 7:25:29 PM
Taylor was awesome with all of my questions and her service
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Nicholas J., 8/23/2024 4:32:58 PM
N/A
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Daniel F., 8/22/2024 4:40:45 PM
Great customer service, prompt quoting.
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Karen F., 8/20/2024 4:27:38 PM
Listened to my needs. Was not aggressive. Found just the rightnamount of coverage I needed.
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Edna K., 8/15/2024 4:12:40 PM
Meg Griffin was very helpful and patient with me on getting my homeowners insurance setup for my 2024 new build home. I will definitely recommend Goosehead Insurance and Meg Griffin to anyone I know looking for any insurance.
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Roberto R., 8/10/2024 4:05:03 PM
Because Val was that good. Very helpful
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June C., 8/8/2024 10:21:52 PM
He was very personable and knowledgeable
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Jacob E., 8/7/2024 5:13:40 PM
Amazing customer service
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Nathan W., 7/23/2024 7:21:39 PM
Travis was super polite, very kind and easy to talk to. He's my number 1 recommendation when referring people to get a new insurance policy.
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Nicholas G., 7/16/2024 5:25:37 PM
Clayton was extremely professional and knowledgeable about the product. He was also very responsive and overall went above and beyond while working with us to identify the right coverage and ultimately the right provider for our policy needs.
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Robert A., 7/6/2024 11:49:02 PM
Great service !
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Chad P., 7/1/2024 1:29:18 PM
Cole was very professional and knowledgeable. He provided great customer service.
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Emma H., 6/20/2024 6:51:07 PM
Meg was so great! She made me feel very comfortable and was so helpful. This meant a lot to me because this is my first time being on my own insurance and she was so professional and helpful.
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Ryoko S., 6/17/2024 4:14:40 PM
I got a quick quote and speedy service.
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Gregory B., 6/16/2024 1:04:00 PM
He stayed with it until he found me a policy.
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Margaret T., 5/29/2024 4:02:24 PM
Garrett is excellent and he’s given me perfect customer service. He’s very polite and is very nice to deal with.
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Ibukun O., 5/24/2024 2:37:44 PM
David was amazing
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Alton F., 5/16/2024 4:26:13 PM
Meg made everything super easy, all I had to do was call. Was simpler than searching online myself. Also saved me money.
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Sanjiv K., 5/6/2024 2:41:47 PM
Detail oriented explanations. Manu is very patient with the questions and inqueries.
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Linda A., 5/1/2024 8:48:14 PM
David was helpful in making an insurance choice.
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Erin L., 5/1/2024 4:57:45 PM
Easy to work with and make changes without being hassled
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Dylan G., 4/29/2024 7:37:55 PM
Kirsten was amazing! She went above and beyond during the whole process. Very grateful we were referred to her!
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William W., 4/25/2024 4:17:17 PM
Friendly, easy flow of information from representative, along with reasonable cost for desired coverage.
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Sherman D., 4/24/2024 4:45:45 PM
Garrett is very courteous, knowledgeable, professional and prompt.
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Sherri T., 4/23/2024 8:51:44 PM
David Smith and Annalysia were so helpful!
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Cody H., 4/20/2024 7:31:32 PM
Garrett answered all my questions and explained everything very well.
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Mark J., 4/11/2024 4:19:48 PM
Garrett Taylor did a great job responding when needed
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Tessara S., 3/20/2024 4:35:17 AM
Goosehead was very helpful in helping me reduce my insurance. Thank You
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Lisa L., 3/13/2024 5:03:46 PM
Garrett responded immediately to my request and was able to find me the product I needed the same day. I really appreciate that he was able to resolve this so quickly and was able to answer all my questions.
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Jeff H., 3/8/2024 6:43:32 PM
David took good care of me and was very responsive
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Richard G., 3/5/2024 4:26:16 PM
I called about 10-12 companies to get a CGL quote. Only 2 responded. Meg gave me a quote on the phone. My insurance was about $1,000 less than the only other quote.
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Andrew W., 3/1/2024 4:46:01 PM
The primary reason for my score is because Garrett Taylor was extremely accommodating and aways got back to me in a timely manner.
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Kathy S., 2/27/2024 4:21:06 PM
Megan made it easy to transfer my existing auto/condo insurance policies to another company with lower rates and better coverage.
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Peter H., 2/26/2024 2:58:13 PM
Garrett was informative, efficient, and helped us save money with near identical coverage.
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David M., 2/13/2024 12:25:57 AM
The agent was extremely helpful and made this process easy.
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Bruce L., 2/8/2024 4:31:00 PM
Tiffany has been professional and able to answer all the questions while still having a humanity about herself. She found a policy that saves me a lot of money as well.
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Todd F., 1/30/2024 6:38:32 PM
Megan is clearly a professional and knows the business.
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Julianna C., 1/17/2024 5:22:36 PM
Megan was great and exceeded all my expectations. She made the experience fast, easy, and accomplished everything I intended for our call to be.
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Daniel R., 1/8/2024 2:51:20 AM
Exceptional service
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Alice S., 1/7/2024 9:29:26 PM
Every one very helpful and courteous.
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Dale K., 12/1/2023 4:20:19 PM
Megan was very responsive, explained details. great customer service
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Janice J., 11/25/2023 7:06:18 PM
Megan was very helpful in finding me a lower cost policy with better coverage for my home and auto.
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Issac C., 11/17/2023 9:25:35 PM
Great customer service and person ability.
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Helen C., 10/24/2023 1:54:26 AM
You helped me when I was in an unusual position with insurance...it was very stressful. Garrett was right there helping me get through my situation and getting me the insurance that I needed. I appreciate the thoroughness of the paperwork that came to me so quickly. Hey, I was stressed and I received the help that has me breathing easier, now. With no worries and no stress. Whew... Thank you so much!
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Brenda G., 10/16/2023 2:25:20 PM
Listened to my need and quickly helped find me coverage.
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Daryll F., 10/14/2023 8:34:53 PM
Sarah was very patient with me during the whole quoting process and was thorough in answering my questions. She is awesome!
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Tammy S., 10/10/2023 4:32:16 PM
Meg was extremely helpful and courteous
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Isaiah S., 9/26/2023 4:06:55 PM
Garrett was able to find the insurance I needed at a better rate and do so in a timely manner. He was friendly and helpful able to answer all the questions and concerns I had.
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Michael V., 9/5/2023 3:32:11 AM
To soon to answer
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Diane S., 9/2/2023 5:10:54 PM
Ability to seek out and find the best insurance at a reasonable price.
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Carlos M., 9/1/2023 6:16:43 PM
He worked hard at all times to give me the best policy possible. I frankly couldn’t ask for more. I haven’t ever encountered customer service like this before!
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Stacey S., 8/28/2023 2:11:27 AM
Megan takes care of her customers. She is an asset to the company and should be treated as such.
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Daniel S., 8/23/2023 4:26:37 PM
Megan was very helpful
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Steven B., 8/21/2023 6:47:14 PM
Professional knowledgeable expedient
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Tamara S., 8/16/2023 10:02:00 PM
Excellent service! Meg was a rock star! Took whatever time needed to ensure I had the best coverage.
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Samuel B., 8/5/2023 2:26:34 AM
Sarah has been great, she has helped the De Leon family with every single concern. She always answered every question and made sure to find the best deal we could possibly get. We are very thankful!
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Jennifer G., 8/3/2023 7:57:16 PM
David was professional and friendly and answered all my questions. He explained the coverages well. He did not try to upsell or downsell any aspect of my insurance. I did not feel pressured; I felt like I was able to make an educated decision about which products were best for my family. Thanks!
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Kim P., 8/2/2023 5:54:55 PM
Quick response, very nice and great price!
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Carlos C., 8/1/2023 6:26:15 PM
He listened and worked with me to get the best policy.
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Raymond T., 7/31/2023 7:49:40 PM
Great customer service. Answered questions throughly. david made me feel like a human and not another policy
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Bo D., 7/31/2023 5:59:10 PM
Prompt and friendly service.
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Eric M., 7/29/2023 10:03:18 PM
Knowledgeable, helpful, kind, good at shopping the market
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Chase M., 7/29/2023 10:02:15 PM
Helpful, knowledgeable, and good at shopping the market.
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Kathleen P., 7/21/2023 4:30:39 PM
all went well
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Beryl M., 7/4/2023 4:24:18 AM
Sarah was so helpful and knowledgeable and timely.
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Megan O., 6/29/2023 8:59:53 PM
She was very helpful
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Joe C., 6/24/2023 9:56:12 PM
Travis was very helpful in finding me the right policy to cover our needs. He was also very quick in getting the information and issuing the policy.
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Kristen L., 6/23/2023 9:43:51 PM
I was stressed out about having to get my own insurance policy. I was calling several insurance companies trying to to find the best rate. Megan was able to do that for me and 100x faster. She found me a great policy!
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David W., 6/20/2023 8:05:08 PM
The process was easy
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Amanda R., 6/17/2023 12:10:40 AM
Customer service and honest experience
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Penny H., 6/14/2023 9:13:31 PM
Tiffany was very pleasant and very knowledgeable. No question was silly even if I already asked it. Tiffany worked to get me the best coverage for the $.
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Frederick W., 5/31/2023 4:27:01 PM
Good Service
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David H., 5/30/2023 9:32:00 PM
Working with Sarah was very enjoyable! She was very responsive and seemed genuinely interested in getting the best value. Thanks Sarah!
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TPS R., 5/30/2023 7:48:47 PM
Meg was very knowledgeable, professional, efficient , and very personable. I called for a couple of questions, and she sold me the policy. Cant ask for anything more.
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Kami J., 5/30/2023 7:39:24 PM
Meg was absolutely amazing.
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Charlie C., 4/23/2023 5:28:23 PM
David Smith was wonderful to work with. He is very good at his job! He made doing business with Goosehead easy and a no brainer, not to mention he got me a better policy for less money.
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Narlon C., 4/21/2023 4:10:02 PM
Quality Service.
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Diana J., 4/7/2023 7:08:56 PM
The account representative I spoke with was very personable, helpful, and responsive.
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Dru M., 4/7/2023 5:14:12 PM
She was awesome and quick.
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Suki M., 4/1/2023 5:19:02 PM
Meg was able to help me quickly. Very fast turnaround for a new policy and great for my small business. thank you
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Jordan A., 3/15/2023 4:41:16 PM
James was awesome thank you James for your help
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Richard S., 3/8/2023 11:19:31 PM
Excellent, knowledgeable, friendly, professional, courteous service!
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Zebulon E., 3/8/2023 9:23:39 PM
Meg Griffin was so helpful and knowledgeable about finding the perfect insurance company for our needs. Thank you again, will definitely recommend.
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Derek T., 3/6/2023 3:53:44 PM
Sarah was very easy to talk to and super knowledgeable!
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Austin H., 2/22/2023 8:40:42 PM
Megan was great to work with and did a great job of explaining everything to me. Also she made me feel like I was being taken care of 100% and made me feel at home. She put all my worries at ease. Overall it was a great experience!
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Katlin S., 2/21/2023 4:12:57 PM
She was very fast a replying back to me. She also explained everything well and just all around was a pleasure to talk to. I have already referred someone to her and plan on continuing!
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Jessica B., 2/20/2023 10:13:51 PM
Quick and easy quoting system with Ethos.
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Sonia B., 2/18/2023 6:44:42 PM
James was extremely helpful and explained everything clearly.
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Veronica A., 2/14/2023 4:41:14 PM
Very patient, looking out for insurance needs. Listened first without assuming what I needed as a customer before offering solutions and products.
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Douglas H., 2/13/2023 4:46:58 PM
David was excellent at understanding our insurance needs. He ensured that we had the right coverage and found comparable policies at a lower price. David was very responsive. He found replacement coverage for three homes, two cars and a floater for other valuables in just a few hours. I was very pleased with the service.
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Elizabeth H., 2/11/2023 8:18:08 PM
Been with Goosehead for over 20 years and they have always been very helpful and professional and friendly
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Ruleena R., 2/10/2023 11:46:30 PM
quick, efficient service
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Kay V., 2/7/2023 6:26:59 PM
Meg was very professional and knowledgeable about the products we discussed
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Christine R., 1/28/2023 3:26:04 PM
Meg is awesome! Already referred her to two people.
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Tracey M., 1/28/2023 1:02:45 AM
Ease and customer service
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Justin S., 1/25/2023 4:20:21 PM
Megan was very helpful and seemed excited to be able to get me great coverage for a lesser price than I was paying before. I hope to be able to stay with her for a very long time.
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Paula G., 1/21/2023 8:37:37 PM
I really liked that I didn't have to do the shopping around myself. I could just give my info ONCE and they gor me the insurance I needed and wanted.
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Alicia M., 1/6/2023 4:11:45 PM
We enjoyed so much our experience with Meg Griffin! We will be referring her to our customers and friends in the future and look forward to bundling our homeowners and other policies with Meg & Goosehead in the future. We have been in the customer service industry for 15+ years and appreciate the timely, informative and helpful service provided by Meg.
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Justin W., 1/6/2023 4:09:12 PM
Wonderful, informative and timely service!! Meg Griffin is amazing and I will be using her as a referral personally and with our bank in the future. Thank you Meg!
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Phillip S., 12/18/2022 9:14:40 PM
Service and price
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Patricia P., 12/17/2022 4:15:43 PM
Great customer service! Fast and efficient.
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Tiffany H., 12/2/2022 7:43:56 PM
Megan was outstanding. She explained every part of the process very thoroughly. Out of all the years of having insurance, she is the first one who spoke on a level that I could actually comprehend.
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Nicholas T., 11/30/2022 4:50:28 PM
Calm, no pressure and helpful service.
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Donald M., 11/28/2022 11:16:00 PM
Great interaction with the agent who provided a lot of knowledge and information, and answered many questions.
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Kelly S., 10/28/2022 3:23:59 PM
I've been working with Julie for years and she is super informative, responsive and always willing to help. She is amazing.
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Betty B., 10/28/2022 3:00:34 PM
Great customer service.
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Donna M., 10/27/2022 1:35:10 PM
She is professional and efficient !!
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Maria A., 10/27/2022 2:38:52 AM
Mrs. Megan Griffin explain everything very well Step by step I appreciate that
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David F., 10/26/2022 6:46:37 PM
Very good service.
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Akili M., 10/25/2022 8:07:17 PM
Did a wonderful job
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Samuel V., 10/25/2022 7:49:28 AM
Because I’m happy with Goose head insurance
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Juanita M., 10/22/2022 12:14:21 PM
James L was recommended to me by a friend. James L gave me the best quotes, he is very friendly, informative, and patient. Thank you, James
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Ronald D., 10/8/2022 4:52:21 PM
good rate
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Mandy P., 10/7/2022 2:03:18 PM
Tiffany is always friendly and takes care of things in a very timely manner. She always gives me accurate service and comparisons and everything is as she says it is. I am grateful that I can trust her with this service
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Elva M., 10/6/2022 10:51:11 AM
She was super helpful
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Kirsten A., 10/5/2022 10:55:11 AM
My experience with Michelle was excellent. However, I was not pleased with how long it took initially for someone to, first, answer the phone and then for us to be assigned to an agent. It really made it feel like we were just a number. Once we were put in touch with Michelle, though, things were great!
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Chelsea V., 10/3/2022 1:25:45 PM
Fast friendly service!
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Kevin S., 10/3/2022 12:21:59 PM
Megan was wonderful. She was able to save me a ton of money without sacrificing coverage!
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Michael J., 9/28/2022 5:58:38 PM
They took the time and effort in looking for me the best price!
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Tonia C., 9/28/2022 5:24:02 PM
Megan is great, very professional and follows up very very. This system is horrible, as afr as communication, but she personally goes out of her way. And makes sure to take care of her people
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Curtis D., 9/23/2022 2:24:33 PM
Tiffany was very professional and very helpful getting us fixed up with a new insurance company. We were paying too much for our old policy and she helped us find and implement the new policy.
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Andrea H., 9/23/2022 9:50:34 AM
Tiffany was so personable while retaining her professionalism. She didn't push and treated us respectfully.
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Brandon S., 9/17/2022 3:38:15 PM
The customer service is exceptional and personable.
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Eduardo E., 9/14/2022 7:47:42 PM
David is very detailed oriented. Above all else, he always kept is promises of following up when he said he would.
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Susan W., 9/8/2022 7:46:15 PM
Handled everything professionally
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CHACKO K., 9/7/2022 1:30:19 AM
Very good service indeed
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CHACKO K., 9/6/2022 8:30:19 PM
Very good service indeed
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DEBRA W., 9/4/2022 8:42:53 PM
Tiffany was very helpful and explained my new policy’s to me.
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DEBRA W., 9/4/2022 3:42:53 PM
Tiffany was very helpful and explained my new policy’s to me.
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Mukesh P., 9/4/2022 11:07:12 AM
Service and direct response
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Robert L., 9/2/2022 7:37:19 PM
Julie “fixed” my insurance problem, not simply rendering lip service. She actually did what she said she would do!
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Robert L., 9/2/2022 2:37:19 PM
Julie “fixed” my insurance problem, not simply rendering lip service. She actually did what she said she would do!
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Laura S., 9/1/2022 4:10:53 PM
Super easy to communicate with and he found me a great rate!
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April M., 9/1/2022 2:07:56 PM
Julie is very attentive to my needs and gives a beyond exceptional service.
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Josie M., 9/1/2022 12:20:49 PM
Reshop home and auto insurance
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Ainsworth F., 8/31/2022 3:03:33 PM
Great person to talk with.And take care of business.
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Ainsworth F., 8/31/2022 10:03:33 AM
Great person to talk with.And take care of business.
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Lee A., 8/30/2022 2:19:09 PM
Goosehead was recommended by a friend and David has been extremely responsive and was able to find the same auto coverage I was carrying at a reduced rate
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Richard C., 8/29/2022 10:32:34 AM
Julie was extremely helpful as I worked through my insurance options. She's a good employee.
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Eric C., 8/27/2022 4:06:25 PM
Timely and quality service.
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Ning D., 8/27/2022 12:43:56 PM
Easy to work with. Tiffany took time to explain to me the actual coverage I got. No hidden tricks just to lower the premium
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Sandra R., 8/27/2022 12:39:54 PM
Often hard to get a hold of someone and very long wait time on hold
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Eric C., 8/27/2022 11:06:25 AM
Timely and quality service.
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Sandra R., 8/27/2022 7:39:54 AM
Often hard to get a hold of someone and very long wait time on hold
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Wayne B., 8/26/2022 9:09:05 PM
Very pleasant to deal with and eager to help, with prompt responses to questions I have!!
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Harvey H., 8/26/2022 8:05:07 PM
X
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Chris S., 8/25/2022 11:52:55 AM
Julie Ford has been great to work with!!!
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Matt L., 8/24/2022 2:23:24 PM
Tiffany was great to work with.
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Vertis M., 8/23/2022 5:16:43 PM
Professionalism
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Gregory S., 8/19/2022 6:59:29 PM
answered all my questions
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Jonathan S., 8/18/2022 6:15:01 PM
Megan was very responsive and dealt well with the challenges of insuring a new home prior to close.
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Jonathan S., 8/18/2022 1:15:01 PM
Megan was very responsive and dealt well with the challenges of insuring a new home prior to close.
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SIMON W., 8/15/2022 11:59:39 AM
Tiffany was very helpful, took here time with me and even made me some savings on my home insurance.
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Stephen S., 8/12/2022 3:15:31 PM
Great customer service.
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Vilma M., 8/10/2022 7:02:52 PM
Megan made me trust the company. I had been stressed out with my previous company of over 20 years
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Vilma M., 8/10/2022 2:02:52 PM
Megan made me trust the company. I had been stressed out with my previous company of over 20 years
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Nicholas O., 8/9/2022 9:11:51 PM
Professionalism, timeliness and overall experience. Love working with you all
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Laura A., 8/8/2022 9:26:26 AM
Julie went above and beyond to help me find a cheaper rate! I really appreciate her time and effort and the money she saved me!
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Cory M., 8/6/2022 1:15:31 AM
Quick service, willing to answer my questions and explain anything I was concerned with
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Brenda H., 8/6/2022 1:10:57 AM
Found best price!! Still looking for better price by next renewal date
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Cory M., 8/5/2022 8:15:31 PM
Quick service, willing to answer my questions and explain anything I was concerned with
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Brenda H., 8/5/2022 8:10:57 PM
Found best price!! Still looking for better price by next renewal date
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Wesley S., 8/5/2022 1:29:30 PM
She was very knowledgeable. Great personality, friendly. Thanks Tiffany
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Steve W., 8/5/2022 12:18:10 PM
I received great customer service. Best part is having someone in the office answer the phone immediately without having to enter prompts or an automated system to get to the person you need. I got information I needed and at lower price
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Cynthia S., 8/4/2022 3:11:05 PM
Helpful and courteous! Answered my many, many questions with professionalism and patience! Thank you!
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Russell B., 8/2/2022 7:52:55 AM
Tiffany took the extra step to check an make sure all discounts I could get were applied and was very friendly to work with!
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Philip A., 8/1/2022 10:34:28 PM
David was a absolute pleasure to converse with and his knowledge outstanding and his politeness and sincere projection of honesty and decency apparent. In my opinion he is a huge asset to your company and I would recommend him for any management position. In talking with David, I felt he was the owner as was so accommodating and his knowledge encompassing. ( I had called other Home Owners Ins companies but choose yours because of the way David spoke with me and his sincere politeness / with his depth of knowledge = trust. I trusted him so choose your company Sincerely Philip
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Jennifer N., 7/31/2022 4:07:03 PM
Very satisfied
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Nancy L., 7/28/2022 6:28:11 PM
Helpful and knowledgeable
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Megan H., 7/28/2022 9:09:50 AM
Email response was great, overall customer service was great! Very helpful!
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Machell J., 7/27/2022 2:11:03 PM
Tiffany was great to work with.
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Frederick K., 7/27/2022 12:34:20 PM
Great service and responsiveness.
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Leonardo Z., 7/26/2022 11:45:44 AM
Excellent customer service
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Alexander V., 7/25/2022 8:08:45 AM
good and timely response
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Terry B., 7/22/2022 4:01:12 PM
Enjoyed working with Tiffany.
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Robert P., 7/19/2022 10:03:45 PM
Robert is the best of the best agent - I have ever had
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Robert B., 7/19/2022 11:33:29 AM
Helpful prompt service! Thanks
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Gerald L., 7/15/2022 5:06:10 PM
Competent, friendly attitude while helping resolve my insurance needs.
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Jerri B., 7/14/2022 7:16:26 PM
Tiffany Munn is excellent at what she does. Professional, quick to respond, professional. Trustworthy.
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Karen C., 7/14/2022 9:13:21 AM
David really stayed on top of my issue and made sure it was resolved, communicating with me every step of the way. Really appreciated his time and care!
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Michael H., 7/14/2022 7:24:45 AM
Professional team with a personal touch to customer service. Thank you.
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Carol E., 7/13/2022 10:02:06 AM
Responsiveness and followuo
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Lisa V., 7/6/2022 8:07:56 AM
David was instrumental in helping me understand, and choose, the correct insurance policy for my needs. Then Claire helped me to get everything signed and put in place. Thank you very much.
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Theresa H., 7/5/2022 5:46:46 PM
Accomplished what we needed done in mere moments! Much appreciated!!!
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Benjamin R., 7/4/2022 8:24:07 AM
I always love working with Julie.
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Nikolay N., 7/1/2022 11:14:20 AM
Julie is great!
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Daniel V., 6/23/2022 9:54:43 PM
Fast and professional response from Michelle. She was a tremendous help.
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Diane M., 6/23/2022 7:07:52 AM
James did a great job of getting us the best insurance that was affordable for us and you.
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Robert B., 6/23/2022 7:04:55 AM
James was very knowledgeable, thorough and friendly, a pleasure to work with.
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Kim B., 6/22/2022 4:31:06 PM
Very professional and prompt
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Jenny E., 6/21/2022 11:12:37 AM
Service
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Lea P., 6/17/2022 11:08:32 AM
Tiffany was amazing. Great follow up and education.
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Russ F., 6/9/2022 6:32:40 AM
My rates went up 35 percent with no explaination.
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Ancanetta W., 6/7/2022 2:22:21 PM
The lady was very nice and helpful
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Dominique B., 6/5/2022 1:42:11 PM
Super nice and very professional.
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Paul R., 6/3/2022 2:09:31 PM
Tiffany was above and beyond while dealing with me. She found the best policy for me. She's great.
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Alonzo E., 6/2/2022 2:11:07 PM
Very great customer service
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Billy F., 6/2/2022 12:58:33 PM
We appreciated the time Michelle Gillespie took to go over our options during our renewal to help us make the best decision.
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Terri C., 6/2/2022 12:26:06 PM
Tiffany was awesome! She is very personable and also very informative and helpful
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Ross D., 6/2/2022 7:20:41 AM
Tiffany Munn was wonderful. She was kind and extremely helpful! She is a great asset to your company.
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Shela K., 6/1/2022 9:19:14 AM
Mr. Robert Scott is a very nice person and he always takes the time to explain the policies so that I will understand, and he always do his very best. I really appreciate is patience, and kindness. He is such a great person to communicate with. Thank you Mr. Scott for always being there for me. You make my life so much easier. :)
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Scott V., 5/28/2022 9:58:34 AM
She was very friendly and helpful!!!
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Brenda S., 5/25/2022 12:43:20 PM
James was so patient with me when I kept sending the wrong papers.
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Don G., 5/25/2022 12:24:40 PM
Everything has always gone smoothly and with quick resolution.
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Andrew S., 5/23/2022 9:27:41 AM
Knowledgeable and friendly
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Laura V., 5/19/2022 10:24:50 AM
Follow through
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Katrina M., 5/17/2022 1:30:06 PM
Tiffany was very nice and personable and always called me back in a timely manner. I trusted the quote I received from her as the best one for my family.
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Shandilya V., 5/11/2022 6:20:55 PM
Tiffany carefully listed to my concerns, proactively called me back to update me on the options and progress and eventually resolved the issue.
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Sherry L., 5/10/2022 4:30:49 PM
Tiffany made it very easy to find better rates that are workable for my budget! Thank you
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Michele H., 5/7/2022 11:13:43 AM
Very easy to talk to and understand the coverage .
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Catharine P., 5/5/2022 8:50:06 PM
Michelle! She did a great job!
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Michael R., 5/4/2022 12:15:07 PM
Tiffany went above and beyond to meet my needs, and spent time with me to make sure everything was done to my satisfaction. She is amazing
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Matt A., 5/1/2022 6:59:44 AM
David is very professional and responsive. His follow up and genuine sense of caring about us is why we switched insurance companies after 8 years.
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Adam N., 4/27/2022 2:24:36 PM
Saved me money and explained all my options in detail.
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Tashfeen I., 4/27/2022 12:00:00 AM
Julie was a complete professional in our interactions.
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Kevin D., 4/24/2022 11:34:19 AM
Great friendly service from Tiffany
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Anjena S., 4/21/2022 11:38:25 AM
Good Service
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John M., 4/21/2022 10:18:36 AM
he saved me 1000 dollars
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Bryan H., 4/18/2022 10:36:05 AM
He was patient and understood my requests and facilitated them
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Scott M., 4/16/2022 9:55:48 AM
Tiffany covered all my questions. She was able to help me choose what was best for us at this time.
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Monica G., 4/15/2022 7:05:08 PM
Tiffany was very helpful and efficient in finding new auto insurance coverage for my family.
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Brian E., 4/14/2022 7:33:00 PM
Julie always works hard to get me the best deal on me insurance.
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Karen M., 4/9/2022 12:00:00 AM
She was honest and informative. She went the extra mile to make sure my questions were answered.
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Ifeyinwa N., 4/7/2022 2:02:55 PM
My goal was met
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Jocelyne M., 4/1/2022 1:15:46 PM
Excellent service, quick turnaround, very professional!
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Marlene G., 4/1/2022 12:39:53 PM
Great customer service
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Audrey C., 3/31/2022 6:15:46 PM
Very helpful
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Bret B., 3/30/2022 7:22:45 PM
Insurance is not a topic that I feel confident enough in to recommend to others.
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Amanda H., 3/29/2022 3:53:34 PM
Tiffany Munn is fantastic and great to work with :)
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Gumaro C., 3/25/2022 3:55:24 PM
They usually accommodate our concerns and needs
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Carol M., 3/25/2022 12:29:18 PM
Michelle provided feedback quickly and attended to my needs. She is awesome and very courteous.
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Christopher G., 3/25/2022 11:38:22 AM
She was great. Took care of my needs and kept me in the loop. Very professional.
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Donald M., 3/22/2022 11:22:08 AM
Michelle was very thorough. If she didn't know the answer, she went and got it for me. Shopping the rate saves me time. Good experience.
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Garrett I., 3/17/2022 9:20:58 AM
She tried very hard to give me a better premium.
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Suki M., 3/12/2022 3:22:01 PM
James was fast and very helpful! He was able to find a great policy in a short timespan for us. Thanks!
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Daniel R., 3/12/2022 10:10:53 AM
Excellent knowledge of the products and excellent prices.
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Shelby C., 3/10/2022 10:33:54 AM
Tiffany did really great with helping to find me the best rate and policy that worked for me.
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Michael M., 3/2/2022 2:50:23 PM
GOOD JOB
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Cory S., 3/2/2022 11:14:55 AM
Shopped for insurance
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Oscar B., 2/25/2022 11:58:40 PM
Mr. Landrum is helpful and addresses our insurance needs.
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Debra N., 2/25/2022 1:25:17 PM
Quick and easy
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Theresa H., 2/25/2022 12:45:36 PM
Zoltan Papp went above and beyond explaining and helping us get insurance on our new home. He did such an awesome job. He is the best insurance agent that I have dealt with and I so appreciate.
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Kum M., 2/17/2022 11:58:46 AM
Friendly! Job done!!
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Whitney R., 2/13/2022 2:20:12 PM
Julie was very helpful, friendly, professional, and quick!
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Glenda D., 2/9/2022 10:22:41 AM
Michelle was very knowledgeable and helpful. She took care of insurance transfers to another policy in order to reduce premium. She gets a 10.
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Sheila C., 2/7/2022 7:19:53 PM
I’ve been a Goosehead customer for several years and have always been pleased with the professional, courteous, experienced staff. I started out with Howard Festervand and was concerned that I wouldn’t get the same great service when I learned he was no longer with the company, but have found that the great service I had come to expect, lives on. Thank you all.
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Latoya D., 2/6/2022 10:39:12 AM
Attentiveness
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Brady S., 2/4/2022 1:17:30 PM
Julie is fast to respond
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Gregg W., 2/2/2022 9:32:34 AM
Fast response to my request
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Miranda W., 2/2/2022 7:47:48 AM
Even on vacation, Zoltan still took care of my needs as a customer. I had no idea he was even out of the office when I originally reached out via email. He is simply amazing at putting the customer first. I truly hope he gets to enjoy the rest of his much deserved time off.
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Alexander V., 2/1/2022 7:47:28 AM
Happy to work with Zoltan, he always finds the best deals for us.
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Jessica F., 1/28/2022 6:27:02 PM
David was very knowledgable and patient. He called me back with quotes within half an hour, which was incredibly surprising.
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Karla O., 1/25/2022 10:51:48 AM
Julie was very professional and made herself available.
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Janet W., 1/21/2022 10:25:48 AM
Tiffany is WONDERFUL!
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Bradley S., 1/20/2022 7:19:25 PM
Helpful, informative, friendly and QUICK
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Randy O., 1/14/2022 9:11:00 PM
I really liked Zoltan
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James D., 1/14/2022 2:01:35 PM
I am very satisfied
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Chace L., 1/14/2022 10:42:41 AM
Answered every question I had helped me and made me feel comfortable and not pressured.
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Eugene R., 1/7/2022 5:52:12 PM
My homeowners insurance had a huge increase this year. I called goosehead to see if they could help. David got on it immediately and found me a good rated carrier with a much better rate saving me hundreds of dollars
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Hudson F., 1/4/2022 11:53:29 AM
Everything went very smoothly
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Serhiy R., 12/31/2021 12:46:35 PM
Customer service, pricing
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Yassamin G., 12/23/2021 7:08:01 AM
Goosehead has been consistent and reliable.
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Irma W., 12/22/2021 1:38:56 PM
She was very nice and very professional.
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Trent C., 12/21/2021 2:03:45 PM
HAS ALWAYS BEEN VERY HELPFUL
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April K., 12/15/2021 1:35:53 PM
Julie is wonderful to do business with!
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Paul W., 12/9/2021 8:53:15 AM
Great follow up
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Kathy V., 12/8/2021 8:46:24 PM
I don’t know anyone who is currently looking to switch providers.
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Tanchun Y., 12/8/2021 6:30:33 PM
professionalism and intimacy
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Jerry S., 12/8/2021 2:29:37 PM
Julie was very friendly, knowledgeable and helpful.
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Sydney E., 12/7/2021 11:10:34 AM
Great service
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James T., 12/4/2021 4:34:56 PM
Tiffany was so helpful!
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Jimee B., 12/4/2021 10:22:57 AM
It was a seamless, no pressure pleasant experience!
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Mushtaq J., 12/2/2021 11:02:48 PM
Genuine, excellent customer service, very informed
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Adibfar I., 12/1/2021 6:01:42 PM
Michelle has been a pleasure to work with for all our homeowners insurance needs over the last several months. She is professional, knowledgeable, and courteous.
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Rhonda C., 11/30/2021 10:27:30 AM
pleasant
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William R., 11/29/2021 5:43:03 PM
We've been with Goosehead for more than a few years. Julie & Robert's team have helped us more than I could've imagined. They're kind, patient & tremendously thorough. Thank you to Goosehead.
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Harvey H., 11/29/2021 12:31:40 PM
Robert works hard to get the best policy for the best premium for his customers
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Erica S., 11/24/2021 6:43:00 PM
We received excellent customer service! Thank you!!
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Fred R., 11/24/2021 6:19:01 PM
Pleasant, knowledgeable sales person
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Ashley J., 11/24/2021 10:44:58 AM
Great service, quick responses
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Paul S., 11/22/2021 10:23:50 AM
David Smith
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Rosio M., 11/19/2021 11:27:29 AM
Julie Crow is exceptional
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Charles D., 11/18/2021 10:01:05 AM
prompt service and answered questions in timely manner.
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Arlene H., 11/12/2021 3:33:23 PM
Tiffany was very helpful
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David R., 11/11/2021 3:18:00 PM
Tiffany was prompt when she had to get back with me about any new info. She was very helpful and courteous.
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Robert C., 11/11/2021 2:27:48 PM
Zoltan took an unusual HOI situation and took all the initiative to craft the right policy for what we need. His responsiveness was above and beyond expectations. I'm a fan and a promoter!
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Cullen S., 11/11/2021 11:09:46 AM
Zoltan was a pleasure to work with
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Shawn D., 11/9/2021 11:48:14 AM
David was very helpful and answered all questions
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Christopher W., 11/3/2021 11:12:20 AM
Zoltan is responsive, respectful, and informative.
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Tao H., 10/29/2021 2:21:10 PM
prompt reply & professional suggestion
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Carol A., 10/26/2021 8:24:25 PM
Your spreadsheet and explanations. Thanks!
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Vannie D., 10/23/2021 5:08:11 PM
he was straight forward and knowledgable.
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Sandy P., 10/23/2021 11:40:20 AM
James was wonderful and extremely helpful!
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Bethany C., 10/22/2021 11:47:42 AM
Zoltan went above and beyond to coach me through the process, and provide me a comprehensive understanding of everything involved. I appreciate how prompt, courteous and kind he was throughout.
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Michael D., 10/19/2021 4:41:22 PM
Zoltan is always available for questions. He takes the time to walk me through all my questions and explain things on a level that I can understand.
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Matthew S., 10/18/2021 2:38:48 PM
It was really nice working with Zoltan. He was very helpful and professional.
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Stephanie D., 10/15/2021 12:53:09 PM
I'm so glad I found Julie! She takes her time to help me understand my policy and always looks at the best options for me. She responds to emails quickly and I have put my trust in her.
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Heather Y., 10/15/2021 11:36:08 AM
TIFFANY WAS VERY HELPFUL AND EXPLAINED THE STEPS I NEEDED TO TAKE AND SHE WAS ABLE TO SAVE US SOME $$$
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Joshua D., 10/12/2021 11:24:08 AM
Quick, very helpful
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William W., 10/4/2021 1:22:18 PM
Zoltan is always available
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Kirk D., 10/4/2021 9:54:21 AM
Michelle called to let me know they shopped my homeowners' insurance for my renewal. She told me our current provider's new premium is going down slightly which is great news. I think it's excellent that you're providing this service.
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Christopher L., 9/30/2021 9:25:22 PM
She took the time to go over everything and went above and beyond her job!
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Sydney A., 9/25/2021 11:50:57 AM
Tiffany was great!
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Angela G., 9/24/2021 11:51:28 AM
James was very responsive.
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George G., 9/24/2021 11:50:52 AM
James was very responsive
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Thomas R., 9/20/2021 3:51:49 PM
He is really good in communication and care for us
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Andrea H., 9/17/2021 8:55:21 PM
Our agent was fantastic! She found us a great deal and seemed to go above and beyond.
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Michael G., 9/17/2021 12:34:18 PM
James fixes every insurance problem we have. He’s terrific at his job and truly cares for the customer. I will stay with him wherever he goes.
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Jeb M., 9/16/2021 4:08:50 PM
Friendly helpful and made me feel I belong to her and she was my agent
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Shahzada S., 9/16/2021 2:36:42 PM
Prompt reponse from Robert, effort by Julie to give a great price. Thanks
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Thomas B., 9/16/2021 12:11:04 PM
What a pleasure.
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Matthew M., 9/14/2021 12:20:35 PM
Michelle has always been a pleasure to work with. She's very knowledgeable, and she's always helpful.
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Yazmin I., 9/10/2021 12:03:29 PM
Excellent service!
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Shannon W., 9/10/2021 11:36:43 AM
Zoltan had the heart of a teacher and took as much time with us as we needed. He was quickly responsive after we initially got connected with him and was very helpful all along the process.
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Jiju K., 9/9/2021 5:06:09 PM
Julie was very helpful with providing all the information to me.
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Jerry G., 9/3/2021 12:30:34 PM
Zoltan is great! Very thorough and helpful!
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Adibfar I., 8/31/2021 4:16:58 PM
Julie was responsive, professional, and knowledgeable throughout the process of re-shopping for a new flood insurance carrier and policy. It was a pleasure working with her!
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Frank P., 8/31/2021 2:35:12 PM
Great response to my needs.
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Faye C., 8/28/2021 4:21:08 AM
prompt and courteous response to my needs, Jim was very knowledgeable of all phases of different insurances, super friendly people working in the office, Couldnt have been more pleased with the servuce. I'm telling all my friends to check out their options. Should have come sooner.! thanks,
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Nancy C., 8/27/2021 12:25:48 PM
Julie was very attentive to my needs and extremely knowledgeable and efficient.
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Gianna S., 8/26/2021 1:43:42 PM
Great service
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Charles R., 8/24/2021 8:48:31 PM
Friendly, knowledgeable, and follow-through.
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Gareth M., 8/24/2021 3:12:21 PM
Promptness, needed a quote late Friday night for Monday morning and he was quick, knowledgeable and gave me multiple options. And he did not require a lot of my time, great work and will be back.
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April M., 8/24/2021 12:09:47 PM
Julie was extremely helpful and responded to me in a timely fashion. She was very pleasant to work with and am very satisfied with her service.
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Monica C., 8/19/2021 1:22:48 PM
James was very diligent and worked to find the best insurance policy that fit my needs. I felt confident in the options provided.
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Michael C., 8/17/2021 9:38:08 AM
Michelle Gillespie provided excellent customer service, went above and beyond to help us out and was prompt with her replies.
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Alfonso B., 8/17/2021 5:47:40 AM
James saved me money.
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Lynda C., 8/10/2021 9:16:24 PM
Michelle was very kind and professional. She saved us some money on our insurance needs. We appreciate that very much sincecwe are both retired.
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Denes L., 8/10/2021 10:45:50 AM
Zoltán is the most caring and loving person I know. He puts his clients first, knowledgable and honest. A true business partner. We were just working on a new quote for our new house and his advise going to save thousands for the family!
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John D., 8/8/2021 6:10:46 PM
Easy transaction. Great communication. Friendly.
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Jared M., 8/4/2021 8:55:56 PM
James was extremely helpful and took time to make sure I was getting the best deal. He was very knowledgeable as well
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Benjamin R., 8/4/2021 1:34:02 PM
Julie was amazing and very attentive my needs and budget.
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Samuel J., 8/2/2021 1:08:49 PM
Because she did a good job getting me good coverage at a fair price and explained everything well and made it easy for me
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Reanna D., 8/2/2021 11:41:03 AM
Helpful
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Fran G., 7/23/2021 4:38:46 PM
Tiffany was easy to talk to and she made it easy for me to understand what I was getting.
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Jerri B., 7/21/2021 10:33:05 PM
Tiffany was wonderful, very detailed, friendly. Helped me make the right choices.
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Ellen I., 7/21/2021 1:26:46 PM
Tiffany was super nice, patient, and helpful. She had everything set up for me, and ready to go. I really appreciate all of her help!
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Nicholas O., 7/21/2021 9:54:57 AM
Her professionalism, support and lisenting with empathy
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Glynis B., 7/16/2021 4:06:11 PM
Our agent, Michelle Gillespie was AWESOME! She was very thorough ,informative and attentive!!!
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Alia L., 7/9/2021 1:56:14 PM
David made an otherwise stressful situation super easy and was so helpful. He also got us a great deal. We appreciate all of his help with this!
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Eric A., 7/9/2021 7:21:28 AM
David's communication with me was awesome. He took time to understand what my family's needs are and what we were looking for. He was very detailed in what our insurance options were.
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Miguel A., 7/7/2021 12:54:46 PM
Michelle and James found me a good price and kept in touch with me. I left my other insurance after no response. James was a great help.
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John A., 7/7/2021 11:20:26 AM
David @ Goosehead was recommended to me by my lender. The company was always recommended by another friend. Very happy with the service David provided and the thorough explanation of our policies.
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Sean T., 7/6/2021 1:16:29 PM
Julie is awesome and followed up. Great service
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Vicki S., 7/1/2021 11:50:02 AM
My agent did a great job and responded timely to changes I requested.
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Maria G., 7/1/2021 11:15:05 AM
Very helpful and explained everything.
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Theresa M., 7/1/2021 10:20:54 AM
Tiffany was awesome to work with, very easy to talk with, very sweet person.
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Julie M., 6/25/2021 11:38:49 AM
Tiffany always provides me with excellent service and answers all my questions in a timely manner
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Shirley M., 6/22/2021 3:01:51 PM
Very please with the service i received and the timely manner mr James was able to assist in finding a better plan for me
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Ruben R., 6/21/2021 12:57:35 PM
Annually auto insurance
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David S., 6/14/2021 12:39:47 PM
Agent had good knowledge of policies and presented information in easy to understand terms! He seemed to have my best interest in mind!
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Aaron D., 6/13/2021 2:11:02 PM
David really explained my options and made me feel as if he was writing these policies for himself. I completely trust David
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Erin B., 6/12/2021 11:04:55 AM
It was quick and easy
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Brock W., 6/8/2021 8:19:04 PM
Always willing to find the best insurance possible.
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John J., 6/7/2021 8:30:38 AM
Fast service at a good price.
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Phyllis P., 6/3/2021 11:11:23 AM
James was very informative and very polite..not rushed answered questions
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Sylvia G., 6/2/2021 1:17:35 PM
Person very friendly & knowledgeable. Answered all questions & explained in detail.
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Nora P., 5/28/2021 6:47:48 AM
Zoltan was very helpful, offered options to my questions, compared your policy options to 2 other companies I was considering, and he followed up several times.
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Ashton T., 5/24/2021 5:42:59 PM
Tiffany is very knowledgeable and easy to work with.
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Brett S., 5/20/2021 9:13:30 PM
Zoltan was exceptional, thank you!!
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Charles A., 5/17/2021 1:14:58 PM
n/a
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Sally N., 5/16/2021 10:39:15 AM
Michelle was right on top of the changes that were happening and took care of the research necessary to keep us up to date. Returned my calls in a timely manner-very much appreciated! Thank you, Michelle!
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Marco V., 5/15/2021 10:30:02 PM
You guys are so helpful!
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Susana V., 5/13/2021 6:01:54 PM
Everyone is always so helpful!
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Kyle A., 5/12/2021 4:45:01 PM
Very responsive and informative customer service. I never felt like my questions were an inconvenience. And it appears that the quotes were very competitive.
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Shaun B., 5/7/2021 11:40:04 AM
Julie :)
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Karen F., 5/5/2021 5:29:57 PM
I have been a customer with Goosehead for many years and have always had such a good experience with customer service. Julie Crow, is quite frankly, a pleasure to work with. She is responsive, knowledgeable, and helps me with anything I need. I don't know why anyone would switch from Goosehead!
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Theresa H., 4/28/2021 1:57:01 PM
Tiffany provided great service and really took my personal needs in to account and found me the coverage possible and still saved me money on my premiums.
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Scott Y., 4/27/2021 11:18:47 AM
I really appreciated the help I got from Zoltan.
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Carrie L., 4/23/2021 8:46:48 AM
they were extremely nice and very helpful
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Mark B., 4/20/2021 11:47:25 AM
10
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Peyton K., 4/17/2021 11:26:55 AM
James was fantastic and saved us money by helping us switch Auto and Home insurance companies!
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Timothy J., 4/16/2021 1:19:27 PM
I have dealt with Goosehead - (Julie Crow) for years with the best customer service..............Always!
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Sabrina H., 4/16/2021 11:51:47 AM
Customer Service
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Nicole M., 4/16/2021 9:23:05 AM
Zoltan is so easy to work with and very knowledgeable
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Ngoc D., 4/14/2021 10:11:17 AM
Zoltan is great! Detailed and patient.
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Daniel B., 4/12/2021 12:54:23 PM
great service
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RUBY W., 4/7/2021 12:14:51 PM
He is good at what he do.
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Ismail A., 3/25/2021 2:34:32 PM
N/A
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Donald M., 3/23/2021 9:32:39 AM
Good, polite, quick service that saved me money as well as keeping me with an A rated company.
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Kyleen W., 3/18/2021 12:50:21 PM
Michelle and I talked a few months ago about rechecking my homeowner's policy when it was time to renew. I was shocked when she remembered and sent me the results without my having to remind her or anything. Really appreciate the attentiveness to my account
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Brian C., 3/15/2021 11:29:32 AM
Great, friendly service!
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Amber M., 3/15/2021 11:22:46 AM
Tiffany was very helpful, she went above and beyond to answer our questions and try different options. We appreciate her help.
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Tara L., 3/15/2021 8:48:32 AM
Julie is always very responsive and helpful.
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Christopher D., 3/12/2021 12:54:03 PM
Zoltan kept me in the loop every step of the way. He was friendly and answered all of my questions. I would highly recommend goosehead to friends and family seeking insurance. Thank you so much!
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Linda K., 3/12/2021 12:04:21 PM
Robert and his staff have always treated me with respect, acted quickly with any questions and answered them thoroughly, resolved problems professionally and with the least amount of "red tape" and worked hard to ensure I have the best insurance to suit my needs at the best price available.
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Tamara M., 3/12/2021 9:51:21 AM
So kind and helpful!
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Leona S., 3/11/2021 11:13:42 AM
Very responsive, listened to what I needed
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Scott E., 3/4/2021 3:48:54 PM
Mr. Papp is a genuine professional and extremely thorough. The transaction with him and Goosehead insurance was outstanding! I will recommend to everyone!
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Joshua S., 3/4/2021 7:10:12 AM
Tiffany was very helpful, knowledgeable and personable.
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Debora B., 3/3/2021 6:16:32 PM
Michelle was sweet and pleasant to work with!
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Shawn E., 3/1/2021 12:42:42 PM
Personal attention..
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Michael D., 2/25/2021 4:11:44 PM
Michelle was super nice and very helpful. She really worked to find me the best rates and stayed in touch through the process
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Vicki G., 2/25/2021 1:36:02 PM
Got the information I needed and she answered my specific questions, in writing, very quickly.
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Frances D., 2/24/2021 11:12:22 AM
Tiffany provides the personal touch that we have not found anywhere else. I can't say enough about her customer service. It's wonderful!
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Brianna F., 2/18/2021 10:10:44 AM
My rep! I believe her name was Katie. She could not have been more prepared, kind, and very timely. She said she’d get me a quote within an hour of our convo and she absolutely did. Not only did she email the quote, but she called me as soon as it came through to go over everything. I haven’t lived in TX very long and the insurance here is much different than the kind of coverage you would need in CA. She was amazing at explaining everything to me and why I needed what I needed. I felt like I was in great hands and would have chosen the coverage she recommended because I felt very trusting of her. I received several quotes and Katie was the only rep that followed up with a call once the quote was received to go over everything. Please give her a raise, she was amazing!
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Scottie J., 2/13/2021 11:33:01 AM
Zoltan and his team did a fantastic job in helping me find a more economical choice for my homeowner's and auto insurance.
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Robert R., 2/12/2021 2:08:10 PM
Robert is one of very few insurance agents I have dealt with in the past 50+ years that seem to really care about their clients. He stays in touch; he follows up; and he listens. Character and integrity are missing in our country today. It’s nice to see someone who possesses those qualities.
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Curtis H., 2/11/2021 9:03:15 AM
Michelle was very helpful and personable in resolving my issue. She followed up with her response which in today's customer service is becoming less common.
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Christine M., 2/7/2021 10:13:41 PM
Tiffany has been amazing to work with!
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David K., 2/5/2021 9:10:57 AM
Zoltan did a good job.
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Laura I., 2/3/2021 8:40:34 AM
I was shopping for Homeowner's Insurance and I had already called 3 other companies, then I finally called Goosehead Insurance. Zoltan came highly recommended. He was great and very helpful. We worked through all the line items to compare quotes. I chose Goosehead because of Zoltan's great customer service.
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Edward R., 2/2/2021 8:42:00 PM
Satisfied with the service! Thanks!!
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Rick H., 2/2/2021 6:34:45 AM
Robert was awesome - investigated my issue and called me back the next day at the exact time he committed. Great job!
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Joseph L., 1/31/2021 10:23:17 AM
Outstanding professionalism, follow-up and just easy to work with.
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Kristin Y., 1/29/2021 9:35:25 AM
Zoltan is always very helpful and fun to talk to:)
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Rex E., 1/28/2021 6:57:29 PM
I was treated very well, and I am a happy camper now!
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Alexander V., 1/26/2021 9:15:58 AM
Excellent responsiveness and quality of service from Zoltan.
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Mildred E., 1/15/2021 2:24:38 PM
Helping me get a insurance rate that was helpful to me.
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Mildred E., 1/14/2021 7:08:03 PM
Very helpful
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Curt S., 1/14/2021 4:43:24 AM
Because how help and honest the agent was with. I have so much respect for honesty
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Jennifer L., 1/12/2021 1:25:03 PM
Julie was very nice, helpful, and patient.
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Yadu R., 1/12/2021 10:31:19 AM
He did great job
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Zifei H., 1/11/2021 11:09:56 AM
Zoltan was very helpful and professional. He walked us through the plan item by item and explained everything in detail. I highly recommend him to anyone who needs excellent service!
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Sayda H., 1/8/2021 4:12:03 PM
Service and price
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Timothy H., 1/8/2021 11:54:09 AM
He made it super easy and was wonderfully accommodating to my needs!!
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Thomas M., 1/8/2021 7:49:31 AM
Julie Crow was very responsive and helpful.
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Chandler P., 1/5/2021 8:45:22 PM
Great customer service and competitive pricing
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Mona P., 1/2/2021 6:09:02 PM
Excellent service. Worked on vacation!
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Mona P., 1/2/2021 2:42:18 PM
He worked on his vacation to take care of my policies.
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Michael W., 12/25/2020 10:39:47 AM
professionalism, personality, worked hard to help us out
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Guillerma L., 12/23/2020 11:39:19 AM
Jim was easy to talk to and explained the policy very well.
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Sharon H., 12/23/2020 6:30:08 AM
Service
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Devlyn S., 12/21/2020 10:53:00 AM
Clear responsive communication.
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Lenard P., 12/12/2020 10:24:11 AM
Great Service
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Jeremy A., 12/8/2020 8:21:33 PM
Our agent was great to work with and made it easy to understand everything that was going on.
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David B., 12/4/2020 9:39:05 AM
Tiffany has done a great job keeping up with my insurance purchase that happened right at the end of my old policy, and with my new coverage. She has done a wonderful job taking care of this transition, including keeping up with the escrow refund from my old policy. She has called to give me status even when I let it drop off my radar. Also she also did the legwork on finding me a policy that was what we were looking for. Awesome job!
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Kevin D., 12/4/2020 9:16:56 AM
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Denis G., 12/3/2020 11:00:05 AM
Easy to work with and saved money
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Cory B., 12/1/2020 3:01:50 PM
Michelle was very helpful in switching my policy to something that worked much better. She stayed on top of my issue when there was a processing delay, kept me updated with the status, and took on the communication herself which was convenient for me. Thank you!
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James F., 11/30/2020 11:41:09 AM
Very polite and efficient. He answered all questions and gave affirmative answers that made me feel like he really knows his business and a sense of knowing and curing anxieties .
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Nicholaus G., 11/24/2020 2:29:21 PM
Zoltan is amazing and always there to help me and answer any questions or concerns that I have. He will do his best to save me money where ever he can.
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Cassie M., 11/24/2020 1:27:21 PM
Great agent! Found a new policy at a cheaper rate in just one day! Exactly what I was looking for!
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Antony S., 11/24/2020 11:17:35 AM
The Agent was great, rate increase was steep, could not find better deal through Goosehead
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Kathy K., 11/24/2020 10:07:55 AM
We were received with great kindness and amazing service
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Steve S., 11/23/2020 2:57:22 PM
James. has always provided excellent customer service, and has done so again.
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Thomas J., 11/21/2020 10:06:59 AM
Very responsive and was able to answer my questions
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Melissa G., 11/20/2020 11:34:17 AM
she was friendly and helpful
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Jordan M., 11/20/2020 9:16:46 AM
Michelle is always happy to help. Very friendly. She has the long lost customer service skills people long for.
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Richard B., 11/19/2020 10:48:34 PM
Michelle is awesome
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Courtney D., 11/19/2020 4:27:45 PM
Zoltan has been extremely helpful and patient throughout our home buying process and took his time to find us the best deal possible. Wonderful service.
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Charles D., 11/19/2020 7:45:28 AM
Zolton was very responsive to me and answered all questions...
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Dan E., 11/17/2020 6:07:51 PM
Zoltan is the best in the business!!
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Martin V., 11/17/2020 10:15:17 AM
Zoltan was great!
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Chad A., 11/14/2020 10:40:22 PM
She helped me get the insurance I needed for less and the period of time I wanted.
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Bernard A., 11/13/2020 4:03:58 PM
Zoltan - was very helpful and managed to save me some money on my insurance.
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John W., 11/13/2020 10:20:12 AM
Zoltan is very attentive and understanding, very informative and quick with response.
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James P., 11/11/2020 11:20:41 AM
We were woefully slow in responding to her, and she was patient and persistent and answered all our questions.
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Harvey S., 11/8/2020 6:11:29 PM
Robert is always ahead of the game. He anticipates questions ahead of time and is prepared to answer.
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Raymond L., 11/5/2020 11:20:35 AM
Customer service was great!! Michelle Gillespie was awesome!!!
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Sheri D., 11/1/2020 12:48:30 PM
Friendly and easy to work with. Understands the concern I placed and worked well to accomplish it as close to my needs as possible. Knowledgeable in the field so my questions could be answered.
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Craig C., 10/30/2020 11:29:19 AM
She made it easy!
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Marco M., 10/28/2020 8:17:04 PM
She's been always so helpful and kind
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Matthew S., 10/27/2020 9:54:07 AM
Great customer service
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Stanley P., 10/24/2020 8:24:39 PM
Julie was very helpful and super friendly. A joy to talk to. She was recommended to me by my brother that got insurance thru her.
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Terre L., 10/23/2020 11:28:07 AM
I'm honest
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Kim R., 10/22/2020 12:13:15 PM
Great service
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Joshua D., 10/19/2020 11:02:39 AM
Quick responses to all my questions
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William W., 10/19/2020 10:56:05 AM
I dealt with Zoltan and he has always taken very good care of me. He is always professional!!!!
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Stuart C., 10/19/2020 10:23:32 AM
James Landrum communicated with me both by email AND by telephone to discuss and address questions and concerns. He provided alternate quotes and responded to specific requests regarding limits, deductibles, and additional information. He is sincere in assisting me on my insurance needs that work best for my individual characteristics and requirements.
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Ronald W., 10/16/2020 12:06:03 PM
Great service. Julie listens and acts on my requests.
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Phillip E., 10/15/2020 11:08:54 AM
great customer service and appreciate the additional time he took to educate me on options
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John C., 10/14/2020 8:44:48 AM
Great customer service and relationship.
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Richard M., 10/13/2020 5:24:02 PM
Researched and found substantial savings on home and auto policies. Very professional.
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Maud A., 10/13/2020 2:27:45 PM
easy and good service
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Bradley V., 10/13/2020 11:01:16 AM
Good customer service
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Andres C., 10/12/2020 4:58:55 PM
Prompt response, gave me the choices for the premiums I can afford , very professional
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John M., 10/12/2020 1:07:50 PM
Zoltan Papp was outstanding.
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Christopher B., 10/9/2020 2:06:12 PM
My interaction thus far with Goosehead Insurance has been excellent! Their response time is exceptional. I asked for the best rate for a Home Owners quote and received a response within a day. Also Julie Crow has been great answering questions that I had! I would definitely recommend Goosehead to anyone looking for Home Owners Insurance.
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Peggy C., 10/8/2020 4:54:04 PM
life is busy and the insurance agent was quick and very hepful
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Anthony D., 10/6/2020 1:15:47 PM
Excellent job finding a replacement carrier for my rental property. Michelle kept me updated throughout the process. Outstanding service.
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Lizzette V., 10/4/2020 9:01:52 AM
Excellent customer service!
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Jonah B., 9/30/2020 10:51:45 PM
Great people who are very informative and helpful.
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Brenda T., 9/28/2020 3:22:16 PM
Because I get superior service from Zolton's office.
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Tabatha M., 9/25/2020 2:35:48 PM
It was a quick phone call and just a courtesy call to tell me they had shopped around to try to get me a better rate for my homeowner’s insurance.
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Thomas W., 9/21/2020 11:41:38 AM
Very quick results.
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Rebecca E., 9/18/2020 12:08:14 PM
Re-shop insurance policies for home, car and personal liability
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Harvey H., 9/18/2020 11:18:06 AM
Very satisfied with my service
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Michele H., 9/17/2020 2:55:48 PM
Zoltan Papp and Chelsea Felton
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Justin N., 9/17/2020 11:11:30 AM
James took his time to find us a good policy. Very grateful to James!
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Cory W., 9/17/2020 11:09:13 AM
Julie was very friendly
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Christopher L., 9/11/2020 11:35:28 AM
Zoltan
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Winnie B., 9/5/2020 4:25:29 PM
Tiffany Snow was very responsive to my request.
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Loretta H., 9/4/2020 1:00:29 PM
Very nice very helpful
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Diane G., 9/4/2020 8:55:45 AM
Robert is always very friendly and answers all of my questions. He is a very good representative for Goosehead.
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Ashley D., 9/2/2020 11:24:23 AM
Super nice and answered all my questions
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Charlotte C., 9/1/2020 11:18:49 AM
Julie. She did her best to answer my questions and to advise me.
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William C., 8/31/2020 3:27:24 PM
Zoltan is very helpful andcan review all options to find the best.
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Richard W., 8/31/2020 11:26:57 AM
Tiffany is the most helpful and quick to respond member of the goosehead team.
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Wendi B., 8/28/2020 11:38:47 AM
Julie has helped me for the second and certainly not the last year in a row. She is efficient, professional and knowledgeable. She is also patient when answering my plethora of questions. Thank you!
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Jason J., 8/27/2020 10:36:16 AM
Tiffany is awesome!! Understands customer service and how to treat people. Thank you
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Susan W., 8/26/2020 9:48:46 PM
Zoltan is thorough and patient and super nice!
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Allen R., 8/26/2020 4:02:29 PM
Michelle was helpful, knowledgeable, and professional.
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CHARLES E., 8/26/2020 12:10:49 PM
My experience has been total satisfaction: great customer service, pleasant interactions with staff, and exceptional customer service. My agent, Robert Prescott, has always been available to answer all questions and concerns in a timely manner.
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Jerry G., 8/25/2020 10:02:28 AM
Zoltan Papp is the best! Super responsive, very thorough and helps us to make the best decisions possible for our insurance needs!
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Ana M., 8/24/2020 1:43:15 PM
Zoltan Papp was great. He made it easy to cmpare my options and presented all options in a very organized way.
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Dhinaker T., 8/21/2020 5:12:18 PM
Friendly staff. Prompt return of phone calls. Competitive rates.
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Kara E., 8/21/2020 2:18:51 PM
Tiffany was awesome! Excellent customer service. Really made me feel that i was more than just a customer. Thank you
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Daniel A., 8/17/2020 2:15:20 PM
very helpful and patience
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Gabriel V., 8/14/2020 1:15:54 PM
cost savings
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Kelly R., 8/14/2020 8:37:03 AM
Very knowledgeable and helpful and understands our issues. Thank you so much!
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Sharon H., 8/11/2020 10:10:53 PM
Michelle was great. I appreciate her efforts and positive attitude.
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Byron J., 8/10/2020 10:57:43 AM
Zoltan is the man!
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Vernon S., 8/7/2020 10:16:18 AM
I used Goosehead previously and both times have been great experiences. Julie was a huge help and wonderful to communicate with!
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Evelyn G., 8/5/2020 10:48:56 AM
Zoltan was very attentive and provided amazing service. he definitely helped me save money!
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Lisa M., 8/4/2020 5:19:16 PM
Tiffany was very helpful, prompt, patient, and knowledgeable.
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Jennifer T., 8/3/2020 3:39:34 PM
Zoltan and the rates he got. Superb!
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Timothy P., 8/1/2020 2:00:32 PM
cost of insurance coverage
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Cherie F., 7/30/2020 3:30:21 PM
Robert Prescott is a great person/agent and goes over and beyond to help people.
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Alice J., 7/30/2020 12:58:15 PM
Good customer service
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Mark Q., 7/30/2020 9:13:02 AM
Michelle was attentive , listened , & returned my calls in a timely manner with answers to my questions .
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Cheryl P., 7/29/2020 10:42:53 PM
Michelle was very helpful. She got the information I needed in a timely manner and was very courteous.
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Lance S., 7/29/2020 3:34:56 PM
Zoltan Papp went above and beyond to find Home Insurance for my family in a very difficult situation.
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Rebecca S., 7/27/2020 10:49:39 AM
James. Made it easy to understand. Very friendly. Thanks again to James
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David W., 7/25/2020 4:36:29 PM
Robert’s great service!
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Harvey S., 7/25/2020 2:28:48 PM
Robert worked until our issue was resolved
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Wesley S., 7/24/2020 2:20:42 PM
Jim sold it. He was great and understanding
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Pranavkumar B., 7/23/2020 1:37:27 PM
Got exactly what i expected!
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Gerson J., 7/22/2020 3:13:13 PM
nice guy
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Monica R., 7/21/2020 12:55:15 PM
Julie is professional and knows her stuff
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Sheila E., 7/20/2020 10:49:05 AM
The money I saved!
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Paul B., 7/20/2020 9:23:50 AM
She was very helpful. Thanks!!
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Gwendolyn N., 7/19/2020 5:08:27 PM
Mr. Prescott has been fantastic. He is great at communicating with us, and helped us get the best insurance products for our needs.
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Gilbert M., 7/15/2020 5:00:02 PM
Reshop
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Amanda N., 7/15/2020 10:16:19 AM
Excellent communication & customer service! Will definitely recommend Zoltan Papp & Goosehead to friends, family & clients.
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Kevin N., 7/14/2020 11:06:05 AM
She was on top of things and kept me updated!
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Jose S., 7/14/2020 10:21:48 AM
Zoltan was very friendly and thorough. Explanations were given for things to be much clearer. I can't exactly recommend this with a full score as of now though as this is my first time with this insurance group
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Zachary L., 7/13/2020 6:10:27 PM
Zoltan and Eniko were phenomenal in their support, attention to detail, and getting us the exact coverage we wanted. It was the best insurance experience I have had, bar none.
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Brian L., 7/12/2020 11:25:56 AM
Very professional and very detailed
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Tina M., 7/9/2020 1:51:58 PM
Fast and easy service. Plus she knew what she was talking about. help me make my decision
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Rafael H., 7/7/2020 11:32:23 AM
Agent’s knowledge of product and price.
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Stephanie M., 7/7/2020 9:07:56 AM
Robert takes care of everything and makes the process so easy! He explains the pros and cons, does his research, saves me money- what’s not to like?! I have referred family members and friends to him.
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Christine S., 7/7/2020 1:19:17 AM
Excellent customer service, a true advocate for his clients!!
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Kimberly A., 6/26/2020 4:46:58 PM
Easy, patient and answered all my questions in a timely matter! Thanks Z.
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Susan J., 6/26/2020 12:13:44 PM
excellent service and they listened
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Krish I., 6/26/2020 11:59:28 AM
Courteous and friendly agent
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Linda S., 6/23/2020 8:44:49 PM
Michelle was amazing and answered all my questions no matter no crazy they were I truly appreciate all she did to help us
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Rupert P., 6/23/2020 6:27:07 PM
Eniko was great and saved me a load of money!
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Eric S., 6/16/2020 2:39:37 PM
the prompt responses
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Kirk S., 6/16/2020 12:23:38 PM
Tiffany Munn takes great care of my customer service needs with my home insurance. All interactions I have with goosehead are great and I will continue to use yall as my middle man for insurance
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Cassandra C., 6/9/2020 12:57:14 PM
Robert Prescott is an awesome agent. Extremely knowledgeable, friendly and professional. He checks in often to make sure things are still okay.
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Mary L., 6/8/2020 12:03:53 PM
Tiffany was very helpful and re-shopped both auto and home insurance policies for me with exceptional results. I am very happy with all the time she spent personally researching and following up to ensure I understood everything and got both switched over smoothly. I highly recommend for customer service and integrity Goosehead and Tiffany. Thank you!
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Christopher J., 6/5/2020 10:56:33 AM
Agent Zoltan Papp was awesome to work with. Very thorough and communicates in a very timely manner. I will be referring Zoltan any time I hear someone needs an insurance quote.
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Billy F., 6/3/2020 12:43:53 PM
Robert took the time to connect with us, and discuss our policies. We received excellent customer service.
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Kirk S., 5/29/2020 9:07:27 AM
Keep up the good work
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Christalina M., 5/27/2020 11:37:09 AM
Quick response time. Listened to our needs. Gave good information.
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Carlos G., 5/27/2020 10:33:39 AM
Awesome service
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Grady H., 5/27/2020 8:52:30 AM
Overall professionalism and knowledge by my agent as well as the personalized attention he provided.
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Sean M., 5/20/2020 1:44:13 PM
Quick easy service and great rates.
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Raymond L., 5/19/2020 10:32:34 AM
Great customer service
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Christine L., 5/15/2020 2:13:58 PM
Fast, friendly, explained everything well
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Patricia W., 5/14/2020 2:59:17 PM
Clear communication. Initiated the discussion.
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Deborah A., 5/14/2020 1:18:04 PM
Our Agent! Zoltan is very knowledgeable and thorough. Keeps up with communication.
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Stacey B., 5/14/2020 11:02:27 AM
Answered all of my questions, got the quote in a timely manner and very friendly
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Elia Q., 5/11/2020 10:07:30 PM
Tiffany was very helpful and explained things well. She helped me save money on home and auto insurance.
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Stephen E., 5/9/2020 12:35:15 PM
Zoltan has always gone above and beyond for me and my family and we are so very thankful to have him as our agent. He’s the best of the best!
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Charlotte F., 5/4/2020 11:12:32 AM
Good explanation and good value
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Elizabeth D., 5/4/2020 10:27:31 AM
Great service! Zoltan is responsive and knowledgeable. He thoroughly explained the details of each policy.
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Zachary A., 5/1/2020 10:23:15 AM
Zoltan was excellent. Of the quotes I shopped he was the most detail oriented and transparent. Gave a great breakdown of my plan and set me up with everything I need.
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Wallace W., 4/29/2020 3:06:10 PM
Robert seems to be a real nice young man and he was trying to help me all that was possible. I enjoyed talking to him.
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Sandra W., 4/28/2020 11:23:54 PM
Zoltan helped so much, understood my needs & concerns
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Penny L., 4/28/2020 4:39:14 PM
Michelle is always very helpful and answers all questions in a timely manner.
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Alisabeth M., 4/27/2020 9:35:14 PM
Is the best service
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Charles C., 4/27/2020 3:02:32 PM
Julie was great.Listened to my problems and worked a couple different angles to get me exactly what i needed at great rates. Great communication. Have already talked to a couple friends so they can save also,
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Doug D., 4/24/2020 8:04:18 AM
.
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ABHINI J., 4/23/2020 5:54:18 PM
Tiffany is a nice person. She answered all my queries and she was so helpful.
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Bertha M., 4/22/2020 9:47:27 PM
Great product
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Terri C., 4/21/2020 4:41:25 PM
Zolton really went above and beyond to help me out with State Auto canceled my account without even letting me know. He felt my desperation and stepped up.
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Steve P., 4/21/2020 9:44:51 AM
Julie was very professional, friendly and answered all my questions. Even before I called she was highly recommended.
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Steve P., 4/19/2020 8:58:05 PM
Very professional. Julie answered all my questions and was extremely worth going through. I will recommend her to people i know.
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Joseph P., 4/16/2020 8:32:15 PM
I appreciate the time and research that Zoltan put in to help me with my concerns.
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Joshua F., 4/16/2020 7:51:25 PM
Excellent service
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Jennifer B., 4/16/2020 12:47:31 PM
The agent that I was referred to is James Landrum walked through every step of the insurance selection process. He not only got us a great price, but he went through all of my old coverage and made sure the new policy covered the holes in the old policy. Amazing customer service!
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Jennifer B., 4/16/2020 12:43:33 PM
I have dealt with various insurance companies over my decades of driving. This company has amazing customer service
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Gerson J., 4/10/2020 3:26:50 PM
Zoltan is a very friendly guy, and quick to respond
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Csaba N., 4/8/2020 10:18:25 PM
Quick and professional answer for my concern
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William R., 4/8/2020 9:32:46 PM
Because I was totally pleased with Zoltan and the way he took care of our families needs!!!!
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Shirley M., 4/8/2020 7:42:45 PM
I was pleased with James with the time he spent trying to solve my issue
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Julie A., 4/6/2020 5:45:30 PM
Zoltan Papp provides excellent customer service
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William S., 4/6/2020 11:17:13 AM
Robert's attention to detail
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William K., 4/6/2020 10:35:12 AM
It saved me a bunch of money, and the agent took care of all the unpleasant parts. It was easy in an uneasy time (COVID-19 lockdown).
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Adibfar I., 4/3/2020 1:25:31 PM
It was an absolutely wonderful experience working with Michelle on my new auto policy. In fact, because of this, I am about to give her a call to refer her to my father, who is rapidly approaching his renewal deadline for his auto policies. Thank you for your incredible service, Michelle!
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Puskar G., 4/3/2020 12:09:09 PM
She solved my problems
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Paul G., 4/3/2020 10:58:23 AM
Michelle is the best person I have ever talked with since changing to Agents! Always helpful and always calls me back!!! ♥️
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Izak Z., 4/2/2020 8:05:09 AM
Excellent service and quick resolution
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Leighton F., 3/30/2020 11:26:29 AM
Fantastic rates and good customer Service.
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Garrett B., 3/30/2020 10:44:31 AM
Great in explaining everything
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Michelle S., 3/24/2020 11:53:21 AM
Julie was phenomenal and so prompt at getting quotes and any questions I had. Thank you for the great experience. I won't forget and will pass along in the future to anyone else who may need assistance.
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Dustin M., 3/24/2020 10:22:07 AM
Excellent customer service
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Shaena T., 3/17/2020 12:44:14 PM
Michelle tried very hard to make us happy.
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Efren G., 3/16/2020 7:33:02 PM
Professional service and great to work with!
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Cristina O., 3/12/2020 9:36:21 PM
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Hector C., 3/11/2020 1:30:17 PM
Tiffany Munn helped me more than I could have asked. She did a great job and made me feel comfortable. I would highly recommend her and contact her again for insurance questions I may have.
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Donna D., 3/11/2020 12:03:58 PM
The reason for the score was for the nice person. Not satisfied with the rate at all.
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Gilbert M., 3/11/2020 10:25:50 AM
Very friendly and informative
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Michael A., 3/10/2020 10:20:16 AM
Great Customer Service
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Cheryl N., 3/4/2020 9:09:58 PM
I feel as if I only received better rates because I called. My sister got a review that updated her needs.
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Dana D., 3/4/2020 11:02:02 AM
prompt, efficient and non biased service!
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Rachel T., 3/3/2020 11:20:40 PM
Service
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Donatus N., 3/2/2020 1:12:13 PM
Zoltan was up to the job, going the extra mile to get me the best quote... thumbs up bro!
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Robert L., 3/2/2020 10:56:53 AM
Zoltan is great tennis player
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Iuliana A., 2/21/2020 11:05:05 AM
Her good advice, politeness
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Jeanne L., 2/20/2020 4:15:39 PM
because some of these problems have been around for 5 years.
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Scott F., 2/18/2020 9:22:57 PM
Honest and friendly
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Joshua S., 2/14/2020 4:56:57 PM
Great explanations of products
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Natalie E., 2/14/2020 10:17:51 AM
Great customer service. Quick and easy to switch our policies.
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Ramiro R., 2/6/2020 10:21:28 AM
Zoltan and Eniko did an excellent job. I gave them my request and they went out and got me a great deal. I will be telling my friends about them and how great this team is! Thank you!
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Ibrahim K., 2/5/2020 1:14:31 PM
Julie was exceptional. We need her in a rush and she delivered. Will work with her again!
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Edward R., 2/4/2020 9:05:16 AM
If y’all treat me this well, I’m sure you’ll take care of my friends as well!
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Rosario R., 1/31/2020 2:48:30 AM
Because I got excellent service
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Willie W., 1/30/2020 1:11:47 PM
Agent Robert Prescott was thorough and informative and followed through excellently.
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Damon G., 1/29/2020 10:55:11 AM
Zoltan did a great job for us. Found bundled coverage that not only gave us great rates, but included features that were specifically focused on our needs.
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Terrance G., 1/24/2020 3:21:23 PM
Service
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Monette M., 1/23/2020 9:53:33 PM
Excellent service, fast, great communication.
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Jamie V., 1/9/2020 1:23:18 PM
Very helpful and knowledgeable. Answered all my questions and kept my interests in mind rather than a “salesman’s” interest.
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Patrick B., 1/9/2020 11:04:36 AM
Zoltan is the most helpful insurance agent I have ever dealt with
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Kristy L., 1/7/2020 1:15:34 PM
Zoltan was very helpful and explained insurance options in detail.
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Cole E., 1/7/2020 10:17:41 AM
Promptness and efficiency.
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Mark D., 12/31/2019 10:12:52 AM
Zoltan was very informative and helpful
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Francisco C., 12/30/2019 5:02:01 PM
Amazing customer service!
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Tomas K., 12/27/2019 8:45:31 PM
Great customer service, attention to detail and flexibility.
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John T., 12/23/2019 3:02:06 PM
He was great about everything that I needed.
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Eddie B., 12/23/2019 2:20:40 PM
Our service has always been outstanding. We've recommended Robert Prescott many times to friends.
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Willie W., 12/23/2019 12:59:01 PM
Very helpful in explaining everything. Also obviously did a lot of research to get what I.needed for a huge savings . Kind and very considerate!!
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Federico L., 12/13/2019 7:12:55 PM
Excellent Service
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Chad M., 12/10/2019 10:11:27 AM
The professionalism
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Melissa K., 12/7/2019 12:46:52 PM
Robert is very diligent! Great Agent.
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Margie B., 12/5/2019 10:09:35 AM
Very professional and helpful
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Dan E., 12/2/2019 12:07:09 PM
Zoltan's attention to detail and exhausting every resource to ensure we have the best policy.
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Trent A., 11/26/2019 1:33:58 PM
Personal customer service and patience with exploring several options
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Donna H., 11/23/2019 2:02:11 PM
I just don't refer people
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Bryan W., 11/23/2019 11:42:20 AM
The advice and service I receive from Zoltan and Eniko Papp is first class.
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Richard C., 11/5/2019 10:45:49 AM
Fast, easy, efficient
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Ronald W., 11/2/2019 8:09:17 PM
Julie listens and acts as requested. Very patient.
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Robert P., 11/1/2019 8:54:23 PM
good experience
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Eliseo S., 10/31/2019 8:01:33 PM
Zoltan Capp was very helpful and competent. Extremely pleased with his assistance in answering all my questions, and shopping for best insurance policies for me.
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Justin F., 10/29/2019 10:05:01 PM
Promptness and knowledge
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Thomas W., 10/29/2019 10:25:14 AM
I found the rates provided by Goosehead to be affordable; meeting our needs.
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Shirley K., 10/25/2019 5:36:44 AM
James took the time to find a policy that works for us.
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Laraine M., 10/23/2019 5:36:12 PM
Most efficient and effective agent I’ve ever had. Friendly, personable and prompt on getting back to me. Robert is a great asset to your company.
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Bonny E., 10/18/2019 10:55:03 AM
her knowledge
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Michael R., 9/26/2019 5:01:42 PM
service
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Harvey H., 9/25/2019 5:18:27 AM
Completely satisfied
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Toni P., 9/19/2019 4:28:46 PM
They found me the best rates for auto and renter's insurance
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Tomas G., 9/19/2019 1:23:13 PM
Professional
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Orville C., 9/18/2019 12:02:59 PM
The economic value and agent James Landrum. Mr Landrum is very plesent.
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Loren R., 9/16/2019 9:40:26 AM
Michelle asked all the right questions in order to help reduce my insurance costs. I am very happy.
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Kathryn B., 9/10/2019 8:29:25 PM
James goes above and beyond to get me the help I always need.
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Garrett B., 8/30/2019 10:32:35 AM
Our agent, Julie Crow, is amazing. Julie is efficient, conscientious and a great communicator.
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Paula D., 8/29/2019 12:11:52 PM
There is not a Goosehead insurance company in San Angelo.
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Steven C., 8/24/2019 6:25:29 AM
Michelle was very professional, friendly, and helpful. I appreciate the time and commitment she put into finding me the best coverage options available.
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Danny M., 8/23/2019 5:08:53 PM
A lot of research and time.
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Megan H., 8/17/2019 9:49:16 PM
Mr. Prescott was out of the office. So I reached out to his staff about an insurance question, she was supper helpful and responded quickly.
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Kelly R., 8/15/2019 3:23:14 PM
Excellent serice above and beyond
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Robert L., 8/15/2019 11:54:27 AM
Mr. Prescott is a knowledgable and experienced insurance representative. He is fast, dependable and conscientious.
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Denes L., 8/15/2019 10:17:42 AM
Excellent, unmatched service
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Felecia D., 8/13/2019 2:27:51 PM
Not sure who all helped me and don't know their titles; but, Michelle and Reyna made this not so great situation palatable with their thoughtful consideration and patience. Along with a sincere caring attitude while being very professional. Thank you all so very much.
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Jose R., 8/12/2019 4:37:24 PM
For the best service that I ever had, Thank you very much.
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Donnah N., 7/29/2019 6:45:34 PM
I don’t like not knowing the companies that you hold as clients for homeowners. Makes me nervous on how we would be treated as their client if we ever had to use them, since basically it’s like a 3rd party kind of thing. Not knowing how the adjusters would work. Rather pay a little more for the comfort of the “known”, but in this instance we are literally saving $400 by going with one of our local companies.
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Eva C., 7/27/2019 11:19:38 AM
Great renter's and auto insurance for a reasonable price
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Robert P., 7/26/2019 10:19:31 AM
My agent is knowledgeable, capable and great at follow through.
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Vertis L., 7/25/2019 1:59:41 PM
Professionalism, transparency, honesty and reliability.
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Peggy H., 7/25/2019 1:28:36 PM
I like Robert and how well he handles business however, I try to refer business to local agents, especially first time homebuyers.
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Melanie S., 7/23/2019 12:45:34 PM
The people were very informed, personable and made it so easy
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Stephanie M., 7/15/2019 10:38:27 PM
Communication was timely and informative
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Manuel L., 7/11/2019 12:32:38 PM
Julie has always been an agent to count on when we need to review our coverage values and follow her consultation. Sometimes we stay with our carrier and sometimes we need to move but not until She is fully explained the value difference. I guess that's the Goosehead Difference. Thanks Julie!
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Wendi B., 7/9/2019 12:01:28 PM
It was a pain free process which is what I was needing. Julie responded timely and I appreciated that. I will utilize again next year when its time to renew my homeowners insurance. Thanks a bunch!
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Robin M., 6/27/2019 8:36:31 AM
She was very helpful
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Zenaida E., 6/21/2019 5:51:55 PM
excellent service
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Tonya D., 6/21/2019 10:44:21 AM
I was extremely satisfied with my agent working on our house policy.
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Katarzyna H., 6/19/2019 2:27:10 PM
James and Goosehead insurance agency have been great to work with!
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Randall W., 6/14/2019 7:03:51 AM
Thorough discussion of my insurance needs. Re-shop event proved to be very rewarding. Great discussions with the team to insure I receive the best value. Thanks Michelle and Robert
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Ramon F., 6/7/2019 12:47:06 PM
Easy
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Stacey L., 6/3/2019 11:53:55 AM
Very patient and helpful in explaining coverage and options.
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Robert D., 5/30/2019 12:36:33 AM
star star star star star
Kendra M., 5/28/2019 3:34:31 PM
We changed home insurance policy holders and Robert Prescott made the process as simple and smooth as possible. He was also very informative about the policy and provided both benefits and downfalls of the different policies that were presented.
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Linda S., 5/28/2019 10:56:05 AM
everyone that I spoke with was very professional, especially Zoltan Papp.
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Fabian W., 5/22/2019 5:13:39 PM
Very good customer service
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Linda F., 5/15/2019 10:58:10 AM
Robert Prescott went above and beyond to help me with what i needed. I will continue to call upon him with all my insurance needs.
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Cody T., 5/15/2019 10:48:36 AM
I received excellent customer service and a great policy.
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Gary F., 5/11/2019 5:01:05 AM
Michelle was very nice & professional upon we canceling policy.
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Steven D., 5/6/2019 11:53:24 AM
Prompt, accurate, and kind. Extremely helpful!
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Tiffany M., 4/30/2019 12:52:15 PM
Thanks for following up Robert!
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Kori M., 4/26/2019 5:32:08 PM
Great customer service, trustworthy, and very friendly.
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Ty M., 4/26/2019 2:15:22 PM
Great price, great service, great explanation of coverage.
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Anabel M., 4/24/2019 12:24:48 PM
The agent was very helpful and friendly, very professional.
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William J., 4/9/2019 8:27:07 PM
Zoltan was very easy to work and made the whole insurance transfer to GH painless.
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Nicole M., 4/3/2019 11:54:45 AM
Zoltan was quick and effective. He gave us our options and didn't try and oversell us on anything
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Larry N., 3/29/2019 12:41:07 PM
James Landrum always followed up and staff as well. Great customer service.
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John R., 3/28/2019 1:27:25 PM
Good Job!!!
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Marisol M., 3/11/2019 4:40:06 PM
Michelle is excellent and shows great customer service.
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Jeffrey H., 3/5/2019 1:17:38 PM
She was extremely patient with my wife and Me. She was also able to explain everything to us and she had our best interest in mind.
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Benjamin D., 2/25/2019 10:38:13 AM
Best price. nice agent
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Eric R., 2/20/2019 10:10:47 AM
Very informative, very smooth process
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Michael J., 2/15/2019 9:55:55 AM
James was amazing!
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Mark C., 2/12/2019 2:24:11 PM
Very responsive and thorough
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Jaime L., 2/11/2019 10:22:03 AM
Customer service
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Jesus G., 2/4/2019 2:10:41 PM
Robert is awesome and always walks me through everything. Great service!
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Nancy B., 2/1/2019 11:17:16 AM
Good communicator and organized
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Robert W., 1/29/2019 8:03:30 PM
Michelle Gillespie was great!!!!!
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Paul H., 1/29/2019 10:12:14 AM
James helped consolidate two policies into one at a much reduced total rate. He answered all my questions and called to inform me one answer was incorrect and gave me the update.
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Michael L., 1/28/2019 1:04:33 PM
We could not have been treated more professionally, courteously or with more genuine concern and respect. Our plan is to continue the service provided for many years to come.
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Stephanie L., 1/26/2019 3:00:59 PM
Very helpful and quick to respond
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Caroline D., 1/22/2019 6:58:40 PM
Robert Prescott from Goosehead Insurance is a great insurance agent and calls you and emails you all the important details. He makes you aware of what kind of coverage are available and how they can help. They helped me save this year on my home and auto insurance which I am extremely thankful for and so happy to have Gossehead Insurance as my provider. Thanks again for all your hard work!
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Tara L., 1/18/2019 9:02:57 AM
Michelle Gillespie was great to work with. She was very responsive and thought through the best ways to save us money. I would definitely work with Michelle again.
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Stanley S., 1/17/2019 6:36:25 AM
Effort to find me the best value for my insurance dollar for both home and auto was outstanding.
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Marnie C., 1/15/2019 1:25:39 PM
If you want honesty, integrity, faith, trust in your insurance provider, talk to Robert he’s got it .
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Maureen O., 1/10/2019 12:41:41 PM
Amazing customer service! Fantastic insurance options too, but the people (Julie Crow and Manny Longoria) are the biggest reason why we are so happy!
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Joseph S., 1/8/2019 9:49:42 PM
Great Customer Seervice
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Steve S., 12/28/2018 11:58:47 AM
customer service, very responsive, timely, and helpful.
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John L., 12/28/2018 10:22:25 AM
I am very satisfied with the manner in which James handled everything
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Cherie W., 12/11/2018 4:47:45 PM
She did all she could to help me and was very polite
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Briar D., 12/7/2018 10:45:20 AM
The process of purchasing insurance was easy, and I did not have to worry about the entire process.
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Timothy H., 12/6/2018 1:28:08 PM
Michelle listened to our needs and put together a package to meet our needs. We have excellent insurance at a fair rate.
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Michael M., 12/6/2018 11:59:15 AM
Absolute professionalism! Zoltan answered every question that I had and walked me through each process. THANK YOU FOR PAINLESS RENEWAL!
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Cheryl R., 12/5/2018 7:48:25 PM
Great agent
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Rae R., 11/20/2018 11:26:46 AM
The agent provided the service we needed...to find the best insurance for the best prices.
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Bettie R., 11/13/2018 6:36:00 PM
Michelle walked me through every step of the way and kept the communication going with me. She made sure she had every answer for all of my questions.
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Renei Y., 11/10/2018 2:34:00 PM
Rates and coverage received
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Dianna B., 11/9/2018 4:21:41 PM
Becuz Robert is Amazingly helpful!!!!
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David C., 10/31/2018 7:18:10 PM
Good rate and good people.
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Tina D., 10/30/2018 5:26:48 PM
Excellence
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William W., 10/29/2018 10:36:23 AM
All my questions were answered, an increase in coverage and at a lower price. Zoltan handled it all very professionally and very quickly.
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Dudley R., 10/26/2018 9:20:39 AM
Excellent service, finding the right insurance company was very helpful.
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Felipe P., 10/25/2018 7:24:41 PM
James has been extremely helpful and knowledgable
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Erika V., 10/25/2018 9:27:50 AM
very polite, new eactly what i needed help with, didn;t have to give any confusing details
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Garrett V., 10/17/2018 3:10:59 PM
Because Julie is awesome! She probably talked to me 15 times yesterday helping me thru the process. Was never frustrated, was exceptional and really walked me everything and answered all my questions.
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Jacqueline F., 10/17/2018 9:59:39 AM
They shop around for fair prices on policies.
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Mary C., 10/11/2018 10:43:25 AM
Jim was very interested and thorough in finding the best policy at a reasonable price with a reasonable deductible for the properties that needed coverage.
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Kelli T., 10/8/2018 6:04:24 PM
Zoltan has been beyond helpful and friendly!
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Charlotte K., 10/8/2018 11:01:18 AM
I had questioned the increase in my premiums and the agent said they would be forwarding my inquiry to my insurance agent. I heard from Ms. Crow right away and she had researched my home & auto policies and suggested how i could save money without compromising my coverage. She was very efficient, kind and patience and i greatly appreciate it.
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Danny M., 10/3/2018 10:57:01 AM
Julie Crow was very helpful. She was professional and also personal to deal with. She helped me figure out the best option for my family.
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Juliet B., 9/27/2018 11:22:16 AM
Zoltan was amazing. Very patient and informative.
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Rosemary D., 9/22/2018 11:59:54 AM
She took initiative, she heard me out and knew what my deadline was and went to work.
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Portia J., 9/21/2018 10:30:12 AM
Zoltan was very prompt, knowledgeable, and pleasant. He followed up with me right away and provided us competitive coverage. He also followed up with the mortgagee with our documentation in a timely manner.
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Carolyn G., 9/14/2018 12:30:34 PM
Julie and the other agents are just fine. Dealing with Colonial Claims and Wright Flood? NEVER AGAIN. We have become their worst advertisement and based on the way they have treated my mother - Carolyn Groff - over her hurricane Harvey claim, I will tell anybody and everybody how awful Wright Flood is.
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James L., 9/12/2018 3:43:17 PM
Very personable and accomodating
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Craig K., 9/3/2018 11:30:16 AM
service, honesty
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Thomas C., 8/31/2018 9:27:03 PM
Friendly and helpful.
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Tanchun Y., 8/29/2018 1:26:50 AM
I appreciate the recently service from Micheele Gillespie.
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Jodie H., 8/17/2018 8:15:07 PM
The service I received was very professional and helpful.
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Wade G., 8/15/2018 10:42:55 AM
Very please with the way Michelle handled our account. She was very helpful and courteous. Took time to get us the best policy for our needs.
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Hung P., 8/8/2018 5:04:18 PM
I'm very satisfied with the service I received
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Donnah N., 8/2/2018 5:28:28 PM
Michelle Gillespie was very helpful to us. Wish I could say the same for Stephen. He called, left a voicemail, and emailed. I emailed back, still waiting for his reply. If I hadn’t included Michelle in my emails after waiting to hear from him, I feel like I’d still be waiting. I’m not a fan of being “left” like that. Thanks again to Michelle Gillespie for calming my fears after Stephen gave them to me.
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Jerry G., 8/1/2018 10:11:09 AM
Zoltan was great! Very responsive to our needs for new home insurance coverage!
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Thomas L., 7/31/2018 4:09:51 PM
Michelle was incredibly friendly and helpful. She was great in keeping me up to date every step of the way and making sure I knew and understood every single thing that was happening. Her service was fantastic and I could not have been more satisfied. I hope everyone who works with Goosehead gets to work with someone like Michelle Gillespie so they will all have the same feeling of satisfaction I have. Excellent job!
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Terri B., 7/27/2018 12:03:00 PM
No problems with Goosehead just policy premiums
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Richard F., 7/18/2018 11:38:54 AM
Good Customer Seevice. Well Explained.
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Ricky R., 7/7/2018 11:32:07 PM
when I had gotten new quote price from house ins company QBE , their price had gone up almost 400.00 dollars I called and talked to mr Landrum that I was not happy with the rate increase and asked him if he would please try to find me a better price with another company and he did . I am very happy .
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Andre T., 7/5/2018 6:37:10 PM
I was treated like family, we almost talked every day until we found a plan that fit my needs. Its amazing to find great service that goes beyond your expectations. Thank you for everything Robert Prescott
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Mason E., 6/30/2018 2:45:16 AM
relationship with provider / zoltan
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Randall R., 6/29/2018 11:56:33 AM
Joann and Michelle are really great at customer service
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Katarzyna H., 6/29/2018 10:53:17 AM
Great customer service skills!
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Vivian S., 6/15/2018 4:37:11 PM
Friendly ,courteous, and patient to answer all my questions.
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Desiree B., 6/13/2018 12:29:55 PM
It was all incredible and took a lot of stress off of my plate!
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Rex S., 6/5/2018 6:19:02 PM
Very professional and knowledgeable. Always have my best interest in mind.
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Marcos M., 5/23/2018 8:54:40 PM
Julie was very pleasant and helpful. She helped us save money on our home insurance.
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Emma M., 5/22/2018 1:06:47 PM
Quite satisfied in professionalism and thoroughness.
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Nicole L., 5/22/2018 10:38:24 AM
Zoltan gives great customer service! He has gone above and beyond to ensure I am happy with the policies and his service.
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Shibaji D., 5/19/2018 12:30:33 AM
Very thorough while creating this policy, warm and friendly and commitment to deliver value by keeping the customer in mind!
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Clinton B., 5/18/2018 11:05:27 AM
My Agent Robert Prescott provided us with the most professional service we have ever received from an Insurance Company. He answered every question, gave us advice on which coverages we needed, and saved us a lot of money.
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Melanie L., 5/15/2018 11:28:08 AM
The service was efficient, quick, and accurate! We love our agent, and our new policies!
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Billy G., 5/14/2018 10:20:00 AM
Great price!
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Laura H., 5/14/2018 9:21:39 AM
Julie got back to me quickly and answered any questions I had. Plus- she found me a great deal! :)
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Kori M., 5/10/2018 3:29:36 PM
Very friendly, great customer service, provides lowest rates.
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Joseph A., 5/10/2018 1:43:49 PM
Excellent service, fast, professional fiendly, and a great rate! Thank you
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Clay P., 5/8/2018 4:30:24 PM
Great customer service and prompt return of phone calls
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Sarah G., 5/7/2018 11:47:54 AM
Personal, timely, and quite lengthy time on the phone reviewing my coverage. He was also very knowledge and had spent some time looking over my costs.
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Robert M., 5/1/2018 10:50:08 AM
Jim was always professional, and he always did what he said he was going to do.
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Hardik P., 4/18/2018 10:37:17 AM
I always get great service and answer to all the questions with detailed manner. Representatives are friendly and helpful.
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Gerson J., 4/12/2018 10:18:50 AM
Excellent agent. Very approachable, friendly, honest.
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Lesly B., 4/7/2018 4:24:47 PM
My needs were addressed clearly and in a timely manner.
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Richard P., 3/31/2018 9:56:57 AM
Julie Crow was amazing and made me feel at ease throughout the whole interaction
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Esmeralda C., 3/28/2018 6:58:39 PM
It was first time talking with Julie she was very helpful. and love her professionalism.
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Agata G., 3/28/2018 11:22:31 AM
Everyone I spoke to was incredibly helpful. The agent who assisted me (Julie Crow) was extremely responsive and made me feel at ease when selecting the option I chose. The office came recommended by a family member, and I feel confident that I made a good choice.
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Richard W., 3/26/2018 12:53:39 PM
Impeccable customer service and attention from James Landrum.
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Emmett D., 3/22/2018 10:22:04 AM
Swiftness of the transaction
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Judith A., 3/15/2018 8:58:18 PM
They were always on top of everything & followed up with me promptly.
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Richard S., 3/11/2018 10:00:16 AM
Robert Prescott. He is very thorough and fast. Seems to work very hard and makes me feel like top priority even though I know I’m not his only client. Really appreciate his work.
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Rodolfo C., 3/9/2018 1:46:50 PM
The Customer Service provided it was excellent.
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David T., 2/28/2018 5:10:23 PM
I needed insurance fairly quickly, and you supplied it without too much fuss and bother. :)
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Oda B., 2/23/2018 10:35:06 AM
0utstanding serviced received from Robert and other personal at Goosehead
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Taylor T., 2/14/2018 10:13:01 AM
Zoltan is the best agent I've ever dealt with. I will recommend all of my family, friends, and co-workers to use him.
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Ernest R., 2/12/2018 5:18:15 PM
Prompt professional explanation of policy costs
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Rickie E., 1/29/2018 10:35:09 AM
Zoltan Papp provided us with excellent service and a policy within our budget.
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Shelby C., 1/16/2018 4:05:08 PM
Julie Crow is always so quick to handle our needs and find us the best rates!
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Anita B., 1/6/2018 2:37:46 AM
Because, it is the truth. Everyone I have spoken to has really helped me so much and have been patience and explained every thing just as much as anyone could.
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Jon E., 12/23/2017 9:19:33 PM
Best customer service ever.
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Rebecca C., 11/30/2017 12:14:25 PM
My agent, Zoltan, was exceptional. I currently work in the insurance industry and I can say with confidence he goes the extra mile.
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Janet W., 10/23/2017 11:21:31 AM
Very helpful
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Adam Y., 10/11/2017 3:38:00 PM
great service
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Harvey S., 10/11/2017 1:04:49 PM
Mr. Prescott was very dedicated to getting us a resolution the best fit our needs
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Tiffany M., 9/20/2017 11:51:46 AM
Robert has been very communicative and helpful.Turned my frown upside down! :)
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Lacy L., 8/23/2017 10:17:48 PM
Julie was very helpful and did exactly what we asked! Happy to have saved almost 1000$ from our current insurance company!
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Dillon S., 8/2/2017 8:53:04 AM
Zoltan is always looking out for the best interest in the client and will always have my recommendation for friends/ family that have questions about insurance.
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Noah M., 8/1/2017 4:33:48 PM
I've always had great experiences with goosehead. I didn't like safeco. But you helped the process go smoothly even when they didn't. The only reason i switched was the ease of the new broker working with our borrowing agent.
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Matthew R., 7/24/2017 11:49:16 AM
Good quick service
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Yevgen N., 7/23/2017 11:06:41 AM
I got good auto/home Insurance premiums. Communication was easy and almost in "real time".
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Stacy R., 7/21/2017 10:08:49 AM
Zoltan Papp is great! That's my primary reason for scoring goosehead so highly!
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Angela H., 7/15/2017 7:52:10 AM
Agent(s) are very helpful and knowledgeable.
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Georgina T., 7/13/2017 3:45:14 PM
Zoltan is the most attentive, kind person; he makes a usually annoying chore, fantastic and informative, every time.
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Gary W., 7/8/2017 1:10:30 PM
Robert's thorough explanation of the policies and his attention to detail.
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Rowanda T., 7/7/2017 3:24:34 PM
James worked diligently to get me a better price on my yearly homeowners policy. He saved me $300 by finding me a new company with the same coverage.
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Jane R., 6/4/2017 7:51:45 AM
Zoltan Papp was very good at explaining everything to me. He was very polite and efficient in getting sending information to me.
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Adlena W., 5/30/2017 7:58:23 AM
Robert Prescott should be the CEO of Progressive, Excellent Customer Service, Very Patient, Treat customers fairly, Returns calls in a timely manner, very honest opinions, no matter how long it takes to satisify his customers he will remain on the phone until you are satisified,overall proficient agent.I will remain a customer of Progressive as long as Mr. Prescott is employed. Thank You
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Gary F., 5/26/2017 9:04:34 AM
Conversation & dialogue with Robert Prescott.
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Edoardo R., 5/20/2017 10:53:00 AM
Great customer service.
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Humberto C., 5/14/2017 1:16:54 AM
Zoltan Papp never gave up with me. He made me feel important, gave options and made feel as if I was the only one he works with like a personal helper. Great work!
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John R., 5/8/2017 9:00:51 AM
Agent was not in a rush when he spoke to us on the phone; he took his time and answered all of our questions, and made sure we understood
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Robert D., 5/6/2017 7:44:26 AM
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Jose C., 4/25/2017 5:59:16 PM
Robert Prescott, was very helpful and took the time to explain the policy. His attitude was very positive and was a definite factor in me picking up the policy. He's a great agent and should be commended on a job well done.
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Bincy E., 4/25/2017 2:22:23 PM
He spend a good amount of time explaining the insurance and making sure I got the right plan.
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Regina R., 4/22/2017 11:37:01 AM
He was professional and helpful.
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Angel R., 4/20/2017 9:07:33 AM
Great customer service. I felt that Julie was truly looking out for me. She too the time to explain my policy in detail.
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Bobbi S., 4/9/2017 7:46:07 PM
My.agent was very informative and made sure that I got exactly what I needed and made sure I understood everything
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Bob B., 3/24/2017 3:17:39 PM
Robert helped me that's all I could ask for.
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Tonya L., 3/16/2017 6:43:23 AM
Robert Prescott followed up with me when my stress level was over 10! He explained everything going on with my policy and situation.
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William M., 3/15/2017 8:18:49 AM
Julie was very professional and answered all my questions. Nice dealing with someone who knows what they are doing.
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Sergio G., 3/9/2017 8:57:48 AM
Jim was very helpful and took time out to explain things thoroughly. I very much appreciated that.
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Shirl D., 3/9/2017 6:27:57 AM
You all came to me at the spur of the moment to close on our house and was very happy.
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Michael A., 3/1/2017 11:52:41 AM
Service
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Mark H., 3/1/2017 10:24:42 AM
Good service and lower premium for desired coverage.
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William C., 2/28/2017 10:18:37 AM
Excellent service from Zoltan!
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Harvey S., 2/1/2017 8:54:22 PM
Courteousness of representative. Robert was extremely helpful and took ownership of the situation and worked earnestly to resolve the issue as fast at possible with out interruption to our services. Very trustworthy man.
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Christian M., 1/31/2017 7:14:42 PM
Very friendly and understanding. Excellent service
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Maria D., 1/19/2017 12:08:49 AM
Robert Prescott is very empathic towards the customer. To me that shows that he does care about the customer and not just the money he can make off them.
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Renei Y., 1/15/2017 8:25:16 PM
Quick response time. Competitive rates good value. Friendly service
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Shelby C., 1/14/2017 10:01:10 AM
Julie was very nice and very helpful. This was the first time I ever set up my own insurance and I did it for my husband as well and she explained everything to me and answered all of my questions. I will definitely refer her and goosehead to everyone.
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Danielle D., 1/12/2017 2:55:45 PM
Great customer service, fast response, but gave an 8 on the second question due to the cost of service some people find that expensive.
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Josep L., 1/12/2017 2:43:42 PM
Very helpful and responsive checking all the policy options.
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Eric Z., 1/12/2017 7:36:28 AM
Great people lowest rate
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Jonathan S., 12/30/2016 10:22:24 AM
Julie was prompt, professional, patient and knowledgable. She went above and beyond to meet our needs.
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Cheyenne Z., 12/17/2016 9:53:56 AM
Jim has gone above and beyond to take good care of me yet again. Thank you very much!!
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Dan E., 12/16/2016 9:08:36 AM
Zoltan Papp is by far the best insurance agent I have dealt with.
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Andras B., 11/23/2016 9:53:10 AM
I would recommend that you outline how gooshead insurance works early in tge dialogue. People inclueding me would have looked at more known agencies. The main reason I was willing to pay the processing fee and give it a try is my personal relationship with Zoltan.
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Charles M., 11/11/2016 6:14:06 AM
Provided quick yet thorough friendly service
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Joseph L., 11/10/2016 8:11:29 AM
Zoltan took the time to educate me on the coverage I need. He was prompt, friendly and very professional.
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Susan L., 10/13/2016 8:46:26 AM
Zoltan was great, super fast and very efficient!
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Timothy L., 10/11/2016 5:20:27 PM
Good information and price.
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David F., 10/8/2016 8:57:41 AM
Julie was very knowledgeable and helpful.
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Thomas S., 10/4/2016 7:54:14 PM
My agent, Julie Crow. I found her to be very attentive and she took her time to insure I was satisfied with the knowledge of the insurance products I purchased.
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Lem W., 9/30/2016 8:22:58 AM
Mr. Landrum was very helpful!!! our needs were met.
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Stanley F., 9/6/2016 10:57:34 AM
Very satisfied with service that agent provided.
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Malissia V., 8/9/2016 10:19:26 AM
I received prompt service with a personal touch. Now I have double coverage for less than what I was previously paying.

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