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About Brett
Brett Hicks is an agent with Goosehead Insurance
located in Lubbock,
TX. Brett joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Brett is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Brett and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
TX, NM
Connect
5017 122nd Street
Suite 106
Lubbock, TX 79424
Lubbock, TX 79424
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
Flood Insurance >
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Landlord Insurance >
Motorcycle Insurance >
Boat Insurance >
RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Teresa L., 3/5/2025 6:12:53 PM
Very helpful
Roy J., 2/26/2025 3:32:08 AM
Very informed and easy to do.
Elizabeth H., 2/14/2025 1:45:09 PM
Asked good questions, explained routine and plans for insurance. Was easy to get ahold of when needed.
Joshua S., 2/9/2025 5:40:44 AM
Found us cheaper insurance and quick!!!
Donavon B., 12/21/2024 4:28:00 PM
Brett was helpful every step of the way and thorough with breaking down the coverage
John P., 11/19/2024 4:11:11 PM
He understood my challenges and responded quickly
Chase D., 11/10/2024 9:48:59 PM
Brett was great to work with!
Cody B., 11/2/2024 4:23:37 PM
Was very friendly and eager to help me. I was very impressed with the punctuality and pricing he got me for my vehicle insurance
Jaime L., 11/1/2024 4:16:59 PM
Flood insurance
Trever D., 10/7/2024 7:01:20 PM
Brett was extremely helpful and we were very happy with the service he provided
Durral E., 10/1/2024 9:27:37 AM
Fast outstanding service provided by Brett Hicks.
CAYLAN S., 8/26/2024 4:34:00 PM
Rates were very competitive, but the service from Brett was exceptional. The best communication I’ve had in the insurance world.
NICOLAS R., 8/14/2024 4:57:12 PM
Excellent service!
Kyle B., 8/13/2024 9:42:14 PM
Brett was highly recommended from a colleague at work. He was able to not only match Allstate"s Quote but find extra discounts to make it even sweeter. Plan on using Brett in the future.
Erin H., 7/26/2024 6:56:51 PM
Great experience!
Lane N., 7/12/2024 4:54:05 PM
Brett was quick to respond to us, get us information and get everything set up. Also the money we will be saving.
Jessica G., 6/23/2024 5:55:23 PM
Very quick and efficient on getting a quote
Andrew M., 5/31/2024 12:00:15 AM
I got all my questions answered in a timely manner. The service was great!
Andrea A., 5/16/2024 6:53:33 PM
Brett is awesome. He answered all of my questions and responded in a timely manner
Samantha R., 5/14/2024 5:18:33 PM
Friendly and fast service
Crystal N., 5/9/2024 12:03:41 AM
Brett was quick to respond with a quote and was able to provide competitive rates. He came highly recommended for his customer service.
Salvador T., 5/8/2024 7:14:37 PM
Satisfied
Audriana E., 5/8/2024 5:49:05 PM
Reliable
Dianne S., 4/9/2024 6:17:13 PM
He covered every question I had about home owner insurance to my satisfaction. He took the time to find insurance that fit my needs.
Jaye D., 4/4/2024 5:08:42 PM
Brett was very thorough when explaining everything. He was very quick at response time, and always answered any questions I had. Great customer service!
Jacob S., 3/31/2024 4:36:54 AM
Brett was a ton of help
Victoria C., 3/30/2024 12:10:11 AM
He was amazing and very fast. Super respectful and worked well with getting things done.
Fredi J., 3/2/2024 2:52:14 PM
He was patient with me because I wasn’t understanding the homeowners insurance policy and very explicable of it all. And the rate wasn’t bad either. 😁
Bryan Y., 2/29/2024 5:09:12 PM
GREAT CUSTOMER SERVICE
Austin D., 2/29/2024 4:58:04 PM
Good customer service and helping out
Leonard T., 2/13/2024 4:35:16 PM
Bret explained everything perfectly he had great customer service
Patricia A., 2/1/2024 4:35:23 PM
Quick response and great value!
Jamie H., 1/31/2024 4:15:58 PM
Great service, very knowledgeable, easy decision
Emiterio S., 1/12/2024 5:33:11 PM
Made the experience very easy
Karen H., 1/5/2024 5:23:53 PM
Very professional and was able to get me a better deal than my previous insurance company
Adam S., 1/4/2024 4:05:01 PM
Brett was quick and easy to work with.
Gordon N., 12/28/2023 4:09:59 PM
Very king and helpful experience.
William D., 12/24/2023 12:53:58 AM
Brett Hicks was very helpful!
Billy C., 12/16/2023 5:32:51 PM
Brett found the product that best fit my needs. He was very friendly and answered all my questions.
Rondie M., 12/12/2023 9:37:25 PM
Easy to work with
Derek T., 12/12/2023 4:14:47 PM
Easiest process imaginable.
Nurudin N., 12/7/2023 8:14:17 PM
Excellent service
Rita D., 11/9/2023 7:34:43 PM
Awesome rates and coverage. Very friendly and professional.
Dennis A., 10/5/2023 4:27:22 PM
His very quick response to my questions and finding insurance carriers that helped save me money.
Kevin C., 9/28/2023 4:40:32 PM
Agent was quick to give me answers and beat the competition price
Elizabeth T., 9/15/2023 6:57:37 PM
Brett got back to me within minutes of our original call, I haven’t had to follow up on anything or second guess anything he told me. He was great to work with and I’m grateful to have gotten his number.
Lana J., 9/2/2023 4:42:01 PM
Saved us money and timely response.
Gregory M., 9/1/2023 5:11:25 PM
x
Karrigian R., 8/20/2023 7:45:05 PM
Very friendly and answered all my questions.
Vanessa M., 8/18/2023 4:36:20 PM
Brett took the time to explain to me all the coverages in detail. Patient and kind. He knew exactly what would fit best for our spending restrictions. Will definitely refer to family and friends!
Tory M., 8/8/2023 4:30:05 PM
Brett was super helpful, knowledgable, and was able to find me the best deal.
Joe R., 8/7/2023 8:42:10 PM
10
Jonathan P., 8/4/2023 4:34:33 PM
Brett was very knowledgeable and very helpful with the whole process. Made it easier to understand and a less stressful experience!
Jesse H., 8/1/2023 2:07:38 AM
Brett was very helpful, informative and very knowledgeable about the insurance quote I was requesting. He did things in a very timely manner. I will recommend him to others.
Michael A., 6/28/2023 4:59:59 PM
Brett was very quick to respond to me, took the time to walk me through my options, and was able to answer all of my questions.
Tyler W., 6/26/2023 10:41:27 AM
Customer service
Catherine G., 6/25/2023 3:01:43 AM
Brett was very informative and nice
Karen A., 6/24/2023 12:21:23 AM
Easy to work with
Paul S., 6/10/2023 7:02:17 PM
Easy had everything ready
Kelsi H., 6/10/2023 5:27:27 PM
Very friendly!! Gave us the best deal possible and has been very patient with our needs! Very satisfied with the services we received!
Matthew M., 6/5/2023 4:22:19 PM
Very helpful. Explained the coverages very well. Was easy to talk to and wasn’t pushy on making a sale.
Clare C., 5/5/2023 4:15:57 PM
Very pleased with service and pricing.
Glenda P., 4/28/2023 6:38:48 PM
Great service
Geneve W., 4/27/2023 7:22:47 PM
Took time to answer all our questions.
Mercedes R., 4/27/2023 5:30:34 PM
It was perfection and very helpful. Also Brett new what need to be done by the end of the day. He got back with us within a few hours.
Susie H., 4/17/2023 8:34:56 PM
Great customer service by Brett
Micheal B., 4/17/2023 5:19:05 PM
Brett was very knowledgeable and assisted me until I had insurance on my house. Thanks again for going above and beyond to assist me.
Daniel T., 4/13/2023 5:04:18 PM
It was fast and easy. They found the right policy for us.
Beth A., 4/12/2023 6:26:48 PM
They found the least expensive home insurance for the same amount of coverage. We had searched and received 4 quotes that were all similar, but this was better. We should have saved time and called them first!
Daniella L., 4/7/2023 7:22:47 PM
Buying a house
Tanyetta B., 3/17/2023 4:06:01 PM
Brent provide us with all the information that we need
Prisciella R., 3/9/2023 5:33:12 PM
Brett was quick to get back to us and made the process easy for us!
Ricky T., 3/3/2023 4:32:47 PM
When an individual/agent is willing to go beyond that extra mile to help find what's best for you all the way around, they deserve the best respect. Thank you.
Marisol S., 2/23/2023 8:16:49 PM
Brett got the job done the min. I reached out and didn't wait a few days to get back to me. it was a priority to him.
Kelby D., 2/22/2023 4:08:12 PM
Brett was very helpful and knowledgeable, and I am very happy with policy I received.
Samuel J., 2/11/2023 9:22:23 PM
Brett was extremely helpful and made everything very easy!
Kimberly G., 2/10/2023 7:51:06 PM
Brett was very helpful, but not pushy. I appreciated that.
Calee B., 2/9/2023 6:20:14 PM
Great rates and great customer service
Jenifer B., 2/5/2023 5:48:33 PM
He was very helpful and extremely knowledgeable to help me save money
William B., 2/3/2023 11:07:19 PM
Brett was very helpful and made everything very easy
Joshua B., 2/3/2023 2:40:26 AM
Great service & rates.
Chris P., 1/24/2023 6:14:38 PM
Easy to work with. Friendly service.
Krystal J., 1/12/2023 4:33:17 PM
Called to get a quote for home owners and house insurance and he went above and beyond on helping me out.
Sammi N., 1/9/2023 4:45:57 PM
Anthony C., 1/7/2023 4:13:20 PM
Gerardo J., 12/28/2022 11:48:30 PM
Brett was pretty nice, he gave me all the info needed and had a really good service, he deserves a raise!
Sabraun A., 12/3/2022 10:20:25 PM
Very good communication
Cody N., 11/22/2022 4:28:35 PM
New customer
Allen T., 11/21/2022 4:23:26 PM
Brett is accomodating!
Rebecca L., 11/10/2022 8:16:20 PM
Brett was very accommodating and answered our calls and questions quickly
Kelcie G., 10/26/2022 5:57:58 PM
Despite me being rude towards the beginning of my call (I've received a lot of scam calls from local numbers recently) Brett was extremely patient and kind. It was also nice to leave the responsibility of picking an insurance provider in the hands of someone more experienced. You saved me time AND money!
CJ D., 10/22/2022 11:06:57 AM
Great communication
Leroy G., 10/20/2022 11:42:37 AM
Brett was very helpful and thorough.
Wayne C., 10/13/2022 4:08:25 PM
Ease of working agent and competitive pricing
Miranda G., 10/6/2022 12:42:29 PM
Helped us find quality low cost insurance on our home & cars.
Kevin H., 9/19/2022 3:39:34 PM
Answers all my questions honestly and quickly. 10/10 :D
Jessica A., 9/13/2022 3:42:36 PM
Brett was very friendly and helpful in explaining every thing
Brandon M., 8/23/2022 11:12:04 AM
Quick and easy
Bradly W., 8/20/2022 12:29:57 PM
Great customer service
Isaac P., 8/17/2022 5:36:14 PM
Good quote
Gilbert P., 8/13/2022 11:24:38 AM
Great people, answered all our questions and very quick to reply, very accurate on everything and very specific on things...
John H., 8/13/2022 11:10:10 AM
concise information and the best rate
Tanya P., 8/11/2022 11:11:00 AM
Very professional and confident in the product he sales
Nicholas S., 8/4/2022 11:59:09 AM
Brett was quick and efficient at processing my request and found me a better deal than I already had.
Kasey L., 7/23/2022 4:00:00 PM
Very friendly, fast and came highly recommended.
Jesus M., 7/21/2022 6:12:27 PM
Customer service and affordable rates
Jennifer M., 7/21/2022 12:54:38 PM
Brett, was very helpful and accommodating. I am hard to get ahold of during the day, so email is my primary choice of correspondence. He was in contact with me and kept me updated. The process of signing the documents was really easy as well.
Sarah A., 7/18/2022 11:10:14 AM
I submitted a late inquiry on a Friday afternoon for a policy that would need to begin that Saturday - Brett was more than up for the challenge and we were covered immediately! He was always civil and very polite, I am looking forward to him and his company representing us in our home insurance.
James T., 7/18/2022 8:17:04 AM
Helpful, patient in explaining things, prompt responses to emails and calls
Roderick E., 7/17/2022 8:33:23 AM
He is very accommodating and helpful.
Craig F., 7/16/2022 8:49:59 PM
Good price and great customer service from Brett
Danielle T., 7/7/2022 2:01:31 PM
Brett was awesome! He helped us fast and easy!
Cristina O., 7/6/2022 11:57:47 AM
Outstanding customer service from Brett
Melissa A., 6/15/2022 11:17:02 AM
Brett was so attentive to our needs and made the whole process so easy! He was the only one that made us feel like we were his only clients. Very happy with Benchmark for referring us to Goosehead Insurance and extremely thankful to Brett.
Sondra B., 6/8/2022 11:20:01 AM
Great experience
Joshua S., 6/7/2022 2:26:00 PM
Felt like they were really trying to save me money and not rip me off
Linda G., 6/2/2022 11:27:46 AM
Brett was wonderful in helping me with our new home in Lubbock
Brandon A., 6/1/2022 11:19:32 AM
Took the time to find me the best deal and no hassle
Benjamin L., 5/29/2022 9:59:31 PM
Made everything very easy, great to work with
Dexter M., 5/26/2022 11:19:44 AM
Great knowledgeable and experienced agent. Very satisfied with service.
Jon S., 5/26/2022 9:26:11 AM
Brett Hicks is great and very informative. He really looks out for his clients.
Lance L., 5/24/2022 12:49:58 PM
Brett helped me out when my previous agent quit. He was even able to reduce my auto insurance premium in the process.
Virginia B., 5/18/2022 1:33:18 PM
Great price and very friendly and efficient service.
Lourdes V., 5/6/2022 11:26:30 AM
He is very helpful and knowledgeable.
Jesus D., 5/2/2022 11:05:56 AM
Brett was a go getter. Brett and other agents were notified I needed insurance quotes and he was the first to contact me and provide me with the information i needed a full 24 hours before the next agent. Brett will go places.
Kelsie B., 4/29/2022 12:48:47 PM
Brett was fast, efficient and to the point.
Christopher B., 4/16/2022 7:41:44 AM
Was very helpful and great
Thomas W., 4/13/2022 10:23:36 AM
profeesioal and courteous
Gene H., 4/11/2022 11:20:24 AM
Brett was very helpful and good at his job!
Eric M., 4/7/2022 11:17:58 AM
Great service. Polite, down to earth, very willing and able to answer any questions.
Jeffrey L., 4/3/2022 8:45:18 PM
Easy quick process
Heath G., 3/30/2022 12:15:21 PM
Brett was Very helpful and professional I didn’t have a single doubt after visiting with him.
Blake M., 3/30/2022 11:20:19 AM
Excellent customer service!
Jessica A., 3/25/2022 4:01:08 PM
Brett was incredibly knowledgeable, patient, very much about customer satisfaction. He made sure I was getting most coverage to protect my family and that it was also the most affordable. He was very polite and respectable.
Alex-Thai D., 3/21/2022 4:54:25 AM
Brett was very professional, efficient, and friendly!
Coren A., 3/18/2022 8:00:13 AM
Always so efficient and knowledgeable
Kathryn M., 3/17/2022 9:50:04 PM
Very proactive and informative. I had shopped around for insurance and thought I was getting the best rates, but Brett found something even lower
Jose Y., 3/17/2022 11:32:27 AM
Very helpful
Damian B., 3/16/2022 3:34:54 PM
Good Insurance for my home
Damian B., 3/16/2022 1:13:09 PM
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Damian B., 3/16/2022 1:10:28 PM
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Chase L., 3/11/2022 8:20:32 PM
Brett was easy to work with, I am extremely busy with work and he had no problem working with my schedule to take care of us.
Aubree P., 3/5/2022 11:27:18 AM
He was kind and very informative
Olayinka J., 3/5/2022 9:30:58 AM
Brett Hicks, he is a great guy and was very knowledgeable and helpful finding us policy that fits our needs.
Thomas C., 3/3/2022 6:06:02 PM
The service I received was exemplary. Anytime I call I get to speak with someone to service my call. Thank you.
Maranda S., 2/26/2022 2:19:11 PM
Competent
Adam L., 2/24/2022 10:16:42 AM
Brett was a great guy. Explained everything thoroughly!
Charles B., 2/19/2022 10:57:59 AM
Brett Hicks was very helpful in finding a replacement policy for our State Farm policy which was overpriced.
Mary B., 2/19/2022 10:48:16 AM
Brett Hicks was very knowledgeable and helpful.
Adam D., 2/18/2022 2:28:30 PM
Easy process with a personable rep that resulted in savings.
Jason G., 2/17/2022 10:59:36 AM
Nice and fast response
Micheal G., 2/14/2022 6:54:14 PM
no reason not to
Tammy G., 2/12/2022 3:37:22 PM
Brett was the first one to get back to us with the best quote. Very helpful.
Samuel C., 2/12/2022 10:31:32 AM
100
Henry N., 2/10/2022 10:48:26 AM
Good service....from other people...
William H., 2/4/2022 12:35:40 PM
Brett was efficient & prompt!
Saul A., 2/4/2022 11:43:18 AM
They help out in any way they can . They provide the details needed and answer any questions you have.
Henry R., 2/3/2022 1:56:57 PM
All good
Brittany S., 2/3/2022 10:57:08 AM
Brett was very patient and kind. He made sure that he provided me with all that I need and did all the work for me. He even offered to provide extra help that I needed. I greatly appreciate Brett
Shelsi P., 2/2/2022 5:05:32 PM
Super easy no stressful process
Reynaldo L., 2/2/2022 10:20:43 AM
He was very professional
Jeffrey A., 1/30/2022 7:05:15 AM
polite knowledgable
Francisco M., 1/25/2022 1:02:45 PM
Fast
Tony L., 1/23/2022 12:44:58 PM
Saving money
LuAnne L., 1/23/2022 12:43:50 PM
Saving money
Iris D., 1/23/2022 10:11:32 AM
Effective
Cheri H., 1/20/2022 9:02:44 AM
Brett was very nice and knowledgeable. He answered all my questions and was patient with me.
Rosa F., 1/16/2022 6:13:30 AM
really nice and spoke with kindness to were I can understand "great prices "thank you Bruce!
Bailey R., 1/14/2022 1:13:12 PM
Brett did a great job getting me the best rate!
Randy B., 1/14/2022 11:59:11 AM
He was kind, courteous and informative,
Zayne B., 1/5/2022 6:54:19 AM
Quick and great service
Samantha M., 12/23/2021 10:50:02 AM
Super fast quote with wonderful customer service experience! Brett helped me find the best premium and an amazing rate! Definitely will recommend.
Jennifer B., 12/16/2021 4:22:33 PM
Brett was a great help and got me taken care of much more quickly than expected!
Harold A., 12/16/2021 10:32:38 AM
Easy to talk too & did not pressure me to take this policy
Barbara M., 12/14/2021 9:57:29 AM
Brett is extremely helpful and explains the process efficiently.
Terrence M., 12/10/2021 5:51:51 PM
Brett was very helpful in helping us restore our home insurance after for some reason it was not renewed! Thank you Brett!!
Gary D., 12/2/2021 8:44:18 PM
Great and timely manner. Super informative and friendly
Adrian C., 11/20/2021 9:04:15 AM
Great service great price
Eddie O., 11/11/2021 1:30:10 PM
Fast friendly and professional service.
Eddie O., 11/11/2021 1:29:11 PM
Great service and fast accurate and very Re professional.
Aleese R., 11/8/2021 10:22:03 AM
Great customer service, quick response, very friendly
Alexander F., 11/6/2021 10:10:04 AM
The customer service
Kiyokazu K., 11/4/2021 9:02:53 PM
I have just began with you. I'm hoping everything is very good.
Brenda W., 11/4/2021 7:12:29 PM
I don’t usually recommend to friends. If someone asked me specifically, I would recommend.
Miguel G., 11/4/2021 4:02:33 PM
Great customer service
Dustin A., 10/26/2021 11:19:31 AM
Professional and quick service.
Manuel M., 10/21/2021 10:12:50 PM
Excellent service
Michelle F., 10/17/2021 2:55:50 PM
He is very nice and accommodating and answered any and all questions I asked. I feel sure that in the event of trouble he will be able to help me very quickly and be able to set my mind at ease.
Ovels A., 10/8/2021 12:24:26 PM
Very good service
Yeidi R., 10/6/2021 1:12:04 PM
Wonderful service
Kaci S., 10/4/2021 1:01:37 PM
He was friendly and gave us the best information he could with all questions asked.
Joe M., 10/4/2021 10:29:56 AM
very easy and understandable
David M., 10/1/2021 7:44:06 AM
Brett was very informative and polite and responded quickly to my request
Jaime M., 9/23/2021 9:28:57 PM
Very direct and straightforward easy to explain the process, and kind and professional service
Shirley D., 9/23/2021 12:53:59 PM
He made it all so easy & understandable
Sandra V., 9/18/2021 12:23:04 PM
Brett was quick, informative, and friendly
Angela N., 9/17/2021 12:36:36 PM
It was a great experience.
Calob A., 9/16/2021 11:06:47 AM
Dude is awesome!
Ricky W., 9/15/2021 11:20:20 AM
Very courteous and honest
Jessica M., 9/15/2021 11:06:59 AM
Brett was great he made the whole process easy.
Jonathan R., 9/15/2021 9:38:23 AM
Brett was very good about preparing the quotes in a timely manner and providing me with all the information I needed to make the best decision for my family and I.
Kenneth S., 9/14/2021 11:12:31 AM
Communicated well and easy to deal with
Zoren B., 9/12/2021 8:30:38 AM
Very fast and down to the point and straight about what it’s all about and very prepared for and questions.
Brandon T., 9/8/2021 11:29:27 AM
Brett Hicks did a phenomenal job. I received quotes from a couple different places and I was by far the most pleased with the work Brett did.
Abel C., 9/4/2021 1:17:26 PM
Brett was very helpful and thorough and found me some good policies at a very good rate.
Abel C., 9/2/2021 1:56:23 PM
Very satisfied with Goosehead’s willingness to help and kindness.
Isack K., 8/26/2021 7:02:03 PM
Good coverage
Brian R., 8/26/2021 4:49:53 PM
Quick and responsive to my request and a good rate on top of it.
Tiffany J., 8/26/2021 11:06:06 AM
Brett was very kind, easy to talk to and informative
Gary T., 8/23/2021 12:15:30 PM
Saved cost on Home/Auto Insurance.
Jason M., 8/23/2021 8:09:15 AM
Completely professional. Answers on the ready. Easy to communicate with. Gave me the sense that this is not just a business but somewhat of a family. Very satisfactory.
Eva N., 8/21/2021 11:06:05 AM
The process was quick and easy. He answered my questions and had patience with me.
Sheryl S., 8/20/2021 11:44:53 AM
Brett was great!!
Adrian D., 8/18/2021 12:13:22 PM
Brett was professional and helpful while not being pushy on other services. That says a lot to me and I appreciate that and his timeliness in responding to me.
Keralee T., 8/12/2021 11:21:11 AM
He gave me a good quote and was persistent in a good way and helped me out a lot!
Rachel C., 8/10/2021 3:51:52 PM
Brett was extremely helpful in helping me with a stressful situation! Even though he was feeling sick he still took the time to help me out!
Anurud K., 8/6/2021 1:05:51 PM
It was very simple, everything clear and easy to work with Brett.
Heriberto F., 8/5/2021 12:14:55 PM
Really good communication skills and also like the way he explained things made things easy to understand.
Johnny D., 8/4/2021 11:37:07 AM
Brett Hicks is the man, he is very good at what he does..
Amy A., 8/4/2021 11:34:43 AM
Brett Hicks answered all my questions and was very nice. He kept me informed and very helpful...
Ricardo M., 7/30/2021 12:11:17 PM
Better Lower rates
Coleton H., 7/30/2021 11:09:35 AM
Brett Hicks has outstanding customer service!
Darlene M., 7/22/2021 3:22:52 PM
He was very helpful. Answered all my questions and calls. Most of all he made me feel important and took his time. Didn't rush me
Raymond G., 7/20/2021 12:33:08 PM
He did an excellent job.
Ashley S., 7/7/2021 2:43:34 PM
Great customer service, great price.
Romulo G., 7/4/2021 7:15:00 PM
Professional and extremely courteous.
Richard K., 7/2/2021 3:04:24 PM
It's obvious. Good service all around.
Gloria J., 7/2/2021 12:59:23 PM
Brett has handled my insurance needs with utmost care, support and great professionalism. I would recommend Brett to anyone.
Madison C., 6/26/2021 4:21:32 PM
Brett was very helpful and personable.
Kenny L., 6/26/2021 4:11:46 PM
The agent was friendly and informative
Margareta W., 6/25/2021 6:25:38 PM
Quick response & got the binder taken care of & sent to mortgage company same day.
Tyler E., 6/22/2021 5:06:13 PM
Brett was absolutely great to deal with. He was very honest with me and if I had any questions he would thoroughly explain them to me. Brett was always looking out for me while getting me the best deals he could. If I didn’t want a certain thing, he didn’t push it. I can tell that Brett cares about the people he deals with and doesn’t want to just screw someone over just to get a new client or sale. Brett is definitely someone you should go above and beyond to keep him hired on with y’all. It’s not every day you find someone with as much drive and common sense as Brett. I would recommend him to be a trainer or a boss because you want him as a reflection to your company. Great job Brett you are appreciated more than you know.
Daniel L., 6/18/2021 3:12:49 PM
I literally didn’t have to do anything i talked to Brett Hicks and he took care of everything within 15 minutes ! If i would have done this on my own it would have been 2-3 days but I definitely will recommend to anyone i know looking for insurance!
Christopher A., 6/16/2021 5:23:38 PM
customer service and money savings
Maci M., 6/16/2021 11:27:12 AM
Brett was super helpful and friendly!
Austin H., 6/16/2021 11:12:45 AM
Great service and great guy
Gilbert V., 6/12/2021 10:23:31 PM
My agent Brett Hicks promptly answered every question I had and responded to every request in a timely manner. Great service!
Joyce A., 6/12/2021 2:39:27 PM
My questions and explanations were met
Kristin D., 6/12/2021 12:16:04 PM
Very quick with the numbers and got us the best deal
Jessica M., 6/6/2021 8:11:41 AM
Very kind and responsive
Taren D., 6/6/2021 8:11:10 AM
Very kind and responsive.
Weldon M., 6/3/2021 12:40:17 PM
The agent Brett hicks was super friendly and knowledgeable
Ricky H., 6/3/2021 11:19:40 AM
He was right to the point , didn’t waste anytime on giving me best deal out here .
Miranda M., 5/29/2021 12:49:44 PM
They were swift in getting everything done and were very kind. I got an insanely low rate compared to where I was looking, it was literally half of all the other rates.
Jeremia H., 5/25/2021 11:48:11 AM
I talk to several family members about there insurance prices and Brett gave me a better deal than what they all had!
Mason J., 5/21/2021 11:13:08 AM
Explained everything very well
Yvett S., 5/20/2021 8:37:59 AM
Brett was so friendly and helpful. He made sure I understood everything he explained.
Aryn D., 5/19/2021 11:06:18 AM
Good customer service & making sure we got the best
Raymond R., 5/17/2021 8:15:59 PM
The process was easy and saved me money. I would definitely refer family and friends
Dane M., 5/17/2021 11:11:34 AM
Professional service and respectful staff.
Delton L., 5/16/2021 9:29:20 PM
good service
Stevie B., 5/15/2021 9:33:11 PM
Very reassuring, very helpful
Harold G., 5/12/2021 8:37:17 AM
Brett is personable, honest, and doesn’t waste my time.
Keegan R., 5/7/2021 3:39:21 PM
Brett is a stud.
Ramona L., 5/5/2021 8:44:29 PM
Easy process
Sarah E., 5/4/2021 11:30:22 AM
Excellent service
Gena M., 4/28/2021 12:33:50 PM
He was very nice
Brittany G., 4/24/2021 10:29:23 PM
Brett was great on the phone, he went over everything in detail but in a way I understood it.
Sarah M., 4/19/2021 11:30:23 AM
Brett was very helpful with finding the right policy and great price.
Montana J., 4/17/2021 11:24:11 AM
Honesty, fast, and all around great service.
Michael R., 4/16/2021 11:36:37 AM
Brett made decision making very easy...and was very fast about it!
Hunter J., 4/10/2021 11:10:31 AM
Brett was very knowledgeable and huge help in advising me on the right plan for my family
Katilin M., 4/10/2021 8:31:23 AM
Brett was beyond helpful, especially with things I haven’t thought about but definitely need.
Xerekk Y., 4/8/2021 11:10:11 AM
Brett Hicks was very cooperative and informative with the information he provided to me.
April M., 4/7/2021 11:10:42 AM
Brett was very pleasant to speak to. He made me feel that he was very grateful for my business.
Don P., 4/4/2021 3:13:44 PM
Very knowledgeable, understood my need
William B., 3/31/2021 3:21:04 PM
Quick to follow up
Christy G., 3/21/2021 8:39:45 PM
Ease of obtaining policy and courtesy of agent
Antonio S., 3/19/2021 4:43:27 PM
Great customer service. Associate was very clear and knowledgeable.
Chad D., 3/19/2021 11:07:21 AM
Brett was absolutely one of the greatest people I’ve ever worked with. Super friendly, knew what he was talking about and gave explanations of all of his choices. Could not be happier with him.
Ashley N., 3/12/2021 10:07:06 AM
Happy Customer
Diana W., 3/11/2021 10:50:58 AM
Brett was AWESOME! he answered all questions and concerns. Explained the coverage and payments down to the wire. Thank you so much again!!!!!
Diana W., 3/9/2021 10:31:51 AM
Brett was AWESOME. he explained everything as he went through policy and procedures, and coverage.
Michael P., 3/8/2021 12:07:28 PM
Good prices to share with family and friends looking for better insurance
Hermenegildo D., 3/6/2021 12:15:10 PM
Mr. Hicks was very professional very knowledgeable and save me money
Jerry G., 3/1/2021 8:58:51 AM
Good communication and explanation of policies
Bobbie M., 2/25/2021 7:47:49 PM
Took time to match what I already had or explain differences.
Joshua M., 2/23/2021 10:46:11 AM
Best Rate and Quality Service
Bartholomew D., 2/22/2021 10:37:56 AM
Brett was an expert on the insurance process and really made this decision effortless. As some one who is in sales its hard when you run into a sales person who is clearly not understanding of the situation or lacks confidence in the process and the product. Brett is a gem and one of the many people I will thank for years to come that have made this process so carefree.
Eulalia C., 2/17/2021 10:27:23 AM
Ask for different deductible and he had a source that offered it!
Rusty L., 2/15/2021 10:34:38 AM
Great service and value. Brett was very professional
Brenda B., 2/13/2021 10:27:42 AM
Brett was great to work with! We had a few hiccups that were out of our control but he helped us throughout it all! So glad to be a part of goosehead!
Bethany K., 2/8/2021 7:04:32 AM
Fantastic customer service, policies fully explained, rate shopping for best policy at best rate.
Timothy B., 2/7/2021 9:13:59 PM
Very helpful and professional.
Bennie L., 2/7/2021 11:02:36 AM
He was very prompt, good personality, and delivered Ins I needed .
Braden T., 2/6/2021 2:46:30 PM
Brett was very helpful in the whole process. He made the whole process simple and easy.
Nicole S., 2/4/2021 2:34:59 PM
Very professional and helpful.
Brad B., 2/1/2021 2:57:35 PM
Speedy follow-up to an important issue w/ me and working w/ me to find the best solution for now.
Saul C., 2/1/2021 2:27:44 PM
Very responsive ,informative and customer friendly . Will most definitely recommend !
Anna M., 1/29/2021 11:56:21 AM
The ease of interaction, time saving and niceness of the employee. (Brett)
Abigail C., 1/28/2021 10:18:27 AM
Excellent customer service and very informative on what is all involved.
William R., 1/27/2021 12:25:22 PM
Friendly and helpful
Allen T., 1/26/2021 5:51:50 PM
He was very informative
Florence L., 1/26/2021 10:18:00 AM
fast and friendly service
Ramon A., 1/24/2021 6:29:57 PM
Brett is very knowledgeable about what he does found me a really good rate. He did I great job!
Marlene M., 1/23/2021 2:44:53 PM
Brett was very friendly and helpful when he contacted me. He answered all of my questions and was always available when I called him. He found me the best quotes for my insurance needs!
Jesus A., 1/21/2021 8:08:28 PM
Great customer service
Matthew J., 1/20/2021 10:51:25 PM
Good service and good pricing
Whitney L., 1/17/2021 8:57:29 PM
Very Helpful and fast.
Clinton C., 1/16/2021 3:03:58 PM
Very helpful, very friendly and informative
Randy G., 1/16/2021 2:12:40 PM
Brett hicks
Raymond D., 1/15/2021 1:06:52 PM
Our agent did a great job Brett Hicks was fast and very professional hassle free!
Tycer R., 1/14/2021 10:14:42 AM
Made the process so easy and seamless!
Michael L., 1/13/2021 12:52:21 PM
Brett was professional with us over the phone and answered all our questions.
Jose L., 1/7/2021 10:36:45 AM
Brett was knowledgeable and very straight forward about the service he was going to provide. I appreciated his honesty and bought into everything he offered.
Beverly C., 1/6/2021 2:02:39 PM
Very professional.
Laura B., 12/31/2020 12:42:16 PM
Brett was so kind, helpful, and fast in giving us our insurance. He went above and beyond to help us!
Larry I., 12/30/2020 7:00:45 PM
Was very happy with the quality of the service. Also very polite.
Matthew J., 12/29/2020 12:04:37 PM
Customer service from Brett was second to none. Best rates, quickest turnaround, and actually cared how my policy needed to be structured.
Kallie A., 12/23/2020 4:49:12 PM
Brett went above and beyond to help us with our insurance needs! Very thankful for his time he put into helping us!
Salvador B., 12/16/2020 3:16:29 PM
Brett was a fantastic person to talk with. Very helpful and easy to navigate with every question I had.
Saul S., 12/15/2020 11:20:43 AM
Brett was thorough and helpful throughout the whole process. He made it easy to understand and was able to get us great rates!
Annaliza M., 12/15/2020 10:54:23 AM
Helped us quickly and great quote
Christopher J., 12/14/2020 11:39:10 AM
Fast friendly, Brett helped me through it all.
Kristopher S., 12/13/2020 10:03:46 AM
Easy to talk to0, needed information to set up insurance on a new vehicle and was able to set it up quickly.
Sean G., 12/9/2020 2:17:31 PM
This is our second time working through Goosehead, though this is a different agent, each time working with a representative from Goosehead has been professional, kind, and very helpful.
Brad B., 12/8/2020 10:11:53 AM
He was very informative, polite, and he expedited all the necessary requirements to find the best price overall for the coverage we received. Thank you.
Johan W., 12/6/2020 3:43:13 PM
Free off hassle and fast results
Lodewikus K., 12/4/2020 11:03:23 PM
Brett was great with getting a good price for us as well as being very thorough on the details.
Cody J., 12/3/2020 10:13:06 AM
Efficient, professional, and to the point!
Jacquelyn S., 11/18/2020 11:45:50 AM
Brett was extremely helpful; efficient and very quick response time. His explanation of the quotes was very thorough.
Becky R., 11/14/2020 11:55:26 AM
Thoughtful explanation of the what was happening step by step.
Jose R., 11/12/2020 10:20:12 AM
The clear & honest way Mr. Brett helped me out in understanding the process & giving me solid numbers in getting me to save money. No trying to around it, straight to the point.
Ashley D., 11/6/2020 11:21:11 PM
Brett was very knowledgeable and searched for great rates for our household. We appreciate the information given and him taking his time to get us the best policies that fit our home and vehicles. As well as how quickly he got back to us with information and feedback. Thank you!
Jorge L., 11/3/2020 10:39:09 AM
Brett Hicks was great
Lindsay S., 11/3/2020 7:12:47 AM
Easy process. Explained extremely well.
Enrique D., 10/29/2020 6:11:38 PM
Great customer service.
Matthew J., 10/23/2020 12:16:26 PM
Brett is a great guy with an excellent attitude, that right there, is the top reason I chose him.
Chloe W., 10/17/2020 2:12:31 PM
Very efficient and pleasant to work with.
Michael A., 10/17/2020 1:50:03 PM
Very helpful and informative
Mark S., 10/16/2020 12:38:35 PM
very quick and got the job done...
Andrea K., 10/14/2020 10:34:22 AM
Brett is great to work with!
Stephan R., 10/12/2020 11:48:04 AM
Great customer service. Quick response.
Justin L., 10/8/2020 12:52:37 PM
Brett was awesome in explaining the different policies and helping me make the best choice for me.
Veronica A., 10/8/2020 11:11:52 AM
Brett was very knowledgeable in the different insurances I inquired about and offered great advise. He was prompt and very polite.
Frankie V., 10/8/2020 11:10:26 AM
Brett gave us a lot of options and explained everything well.
Sean L., 9/29/2020 7:14:42 PM
No pressure but professional
Tyler P., 9/25/2020 11:05:08 AM
Great customer service
Audrey G., 9/23/2020 2:14:51 PM
Brett was very kind and helped me understand everything so much better! He made the process easy for me!
Darwin F., 9/22/2020 11:12:28 AM
When I called Brett Hicks actually answered the phone. He gave me great personal customer service, which is very rare these days.
Walter C., 9/18/2020 1:29:22 PM
Very fast to respond and found good rates
Beau-Dozer C., 9/14/2020 11:57:58 AM
Excellent quote! Excellent customer service! Highly recommend
Austin W., 9/3/2020 2:51:02 PM
Best service around!
Christopher F., 9/2/2020 11:06:22 AM
BRETT WAS VERY HELPFULL AND STARTED WORKING FOR US IMMEDIATELY
Tara R., 8/31/2020 11:37:38 AM
Very professional, very nice.
Oscar H., 8/28/2020 11:14:04 AM
Very professional and the quote was way less than others
Alberto F., 8/25/2020 7:21:55 PM
Great customer service.
Steven H., 8/25/2020 12:03:30 PM
Amazing customer service! Very knowledgeable and informative! Brett made everything understanding and did a superb job! Definitely recommending to peers, colleagues, and family members!
Jessica R., 8/25/2020 11:27:28 AM
Brett was very helpful and gave us a lot of information had numbers ready for us to hear.. He was listeneing to our concerns great guy to work with
Joyce J., 8/21/2020 11:24:40 AM
Brett was great! Very quick and easy process!
Mark S., 8/13/2020 11:31:45 AM
Brett was incredible! Great customer service and professional. He made sure all is my needs where met and exceeded all my expectations! Will definitely recommend to friends and family.
Matthew H., 7/2/2020 5:09:11 PM
I’ve known Brett a long time and know the quality of his character. Great guy.
Ana A., 6/27/2020 9:09:41 PM
Very helpful in finding us the best insurance and making sure we understand the coverage and quotes.
Jared V., 6/22/2020 10:56:11 AM
Great service at a very fast pace. Great pricing and work as well
Fatima H., 6/11/2020 12:46:08 PM
Brett was amazing to work with. Always had patience and helped explain as much as he could.
Amie A., 6/3/2020 3:50:19 PM
Brett Hicks was so helpful informative and kind
Cherri W., 6/2/2020 3:23:19 PM
Brett was very pleasant on the phone.
Christopher R., 5/28/2020 11:04:35 AM
Brett was very easy to work with. He asked me what my needs were at the beginning and assured me he would try and meet those needs. I highly recommend Brett!
Toni L., 5/13/2020 1:35:23 PM
Rates, knowledge, friendliness
Magdalene C., 5/6/2020 10:53:44 AM
Excellent customer service
Kirsten L., 4/15/2020 11:21:24 AM
Brett was very helpful and great to talk with on the home. Definitely would recommend
Randy Z., 4/15/2020 10:58:55 AM
Just started working with you guys. All good so far.
Tiffany M., 4/14/2020 12:32:53 PM
Bret was very helpful!
Samantha L., 4/8/2020 11:04:02 AM
Brett was very knowledgeable and completed everything in a very timely manner. He also found us a better deal on our insurance.
Walter W., 4/7/2020 3:25:57 PM
Justin was very knowledgeable, was able to answer my questions, and got back to me promptly
Danny S., 4/7/2020 10:37:01 AM
He was very helpful and polite.
Jonahtan T., 4/6/2020 12:38:58 PM
I was satisfied with the policy after several other insurance companies quotes, Goosehead had the best price.
Scott H., 4/5/2020 12:29:10 PM
Service and pricing
Jeffrey W., 4/2/2020 10:34:36 AM
Brett was very easy to work with
Byron A., 3/26/2020 2:40:13 PM
Brett, he was knowledgeable, friendly, professional and a great help. Give that man a raise!
April C., 3/20/2020 10:32:05 AM
Brett was super helpful and took a lot of time to explain things to me and answer all of my questions. He has kept me in the loop along the way and is a great communicator, something I really appreciate!
Vivian J., 3/16/2020 9:51:28 AM
Brett was very informative and helpful.
Angela T., 3/10/2020 1:12:32 PM
Brett is amazing not just with me but all my clients and referrals I send his way!
Juan R., 2/28/2020 11:33:30 AM
he was very professional and not pushy at all!
Abbie J., 2/24/2020 10:36:39 AM
We were able to lower our insurance for home and auto substantially, and the process was super easy.
Amy R., 2/10/2020 10:52:49 AM
Very helpful and attentive
Natalie M., 2/10/2020 10:27:13 AM
Customer service and knowledge
Ruben G., 2/7/2020 10:26:28 AM
Fast and easy
Kassadi C., 1/29/2020 4:19:19 PM
Brett helped me do what I needed to get done with inquiring on other potential policies, and he did it in an extremely fast manner, which I liked.
Bracy B., 1/22/2020 8:17:10 PM
Really welcoming and friendly like! Only spoke to over the phone but will definitely refer Goosehead insurance.
Jon S., 1/9/2020 8:00:03 PM
Brett worked quickly to find a quote that best suit my needs.
Lacey L., 1/8/2020 3:08:12 PM
Brett Hicks is extremely personable and is willing to go the extra mile to make sure he gets answers to any questions.
Jenny R., 1/3/2020 10:17:02 AM
Brett was very friendly, patient and explained all policies in terms I could understand!!
Kristie E., 12/16/2019 8:28:28 PM
great costumer service, very competitive rates,
George E., 12/16/2019 11:44:24 AM
Brett was very knowledgeable; explained policy in a super clear way "even a forth grader" could understand + has great personality - a real pleasure to work with. He's a definite keeper!
Lexee M., 12/6/2019 10:45:07 AM
Brett is a great representative! I recommend him to anyone who asks!!
Natanael L., 11/18/2019 5:13:42 PM
Are you good
Krysteena R., 11/11/2019 5:10:33 PM
Good customer service. Very informative and patient.
Jose B., 9/23/2019 10:30:44 AM
Brett was very thorough in his approach. He was easy to talk to and clearly answered all my questions. He was able to save us some money on our car insurance.
Raymond H., 9/18/2019 6:19:46 PM
Good service
Juan C., 8/25/2019 3:00:23 PM
Seemed caring and trustworthy to our needs.
Jerry S., 8/9/2019 1:10:21 PM
Brett, was very helpful.
Crystal G., 8/2/2019 10:14:25 AM
Brett was able to make this experience an easy one. He answered all my questions and made me feel reassured with my choice As a new home buyer that really helped in what can seem like a stressful process.
Rita K., 8/1/2019 11:00:05 AM
Great agent, friendly, courteous, helpful!
Jason S., 7/29/2019 2:07:57 PM
VERY GOOD SERVICE
Kallie H., 7/15/2019 10:54:58 AM
Outstanding customer service!
Jason S., 7/8/2019 11:07:19 AM
Good service
Judy B., 6/20/2019 11:00:15 AM
The young man, Brett Hicks, was exceptional. He was polite, respectful and very patient. He explained every detail and answered all my questions clearly. He had product knowledge and believes in the product he sells. Thank you.