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About Kelly
Kelly Houston is an agent with Goosehead Insurance located in
Lake Dallas, TX. Kelly joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Kelly is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Kelly
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
TX, LA
Connect
2000 S. Stemmons Freeway, Suite 205
Lake Dallas, TX 75065
Lake Dallas, TX 75065
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Harlan P., 12/6/2024 4:14:57 PM
Kelly was easy to work with. Very polite, great communication, & made the whole process easy!
Angela T., 9/22/2024 4:33:25 PM
Travis was very helpful in explaining the process and so prompt and efficient and very quick to respond to my questions.
Briana E., 8/6/2024 11:35:55 PM
My agent was the best!
Edward K., 6/8/2024 4:23:15 PM
Quick response and thorough with information and research on carriers
Sheila W., 6/6/2024 11:39:22 PM
I spoke to Kelly she was very kind, and the price was the best quote that I could find.
Paulina D., 5/4/2024 5:31:44 PM
Kelly Houston is amazing!
Kaitlyn N., 3/21/2024 8:59:08 PM
She was outstanding, she made sure I understood what I was signing up for and also gave me extra pointers and made me really visualize my ideal insurance package. Very attentive and very kind. Such a wonderful woman to help a newbie in this adult world.
Cloratine P., 3/2/2024 7:39:38 PM
The policy was well explained after a quote was sent & I was even asked about auto insurance which never crossed my mind. It was helpful & thoughtful.
Cynthia K., 2/7/2024 5:45:24 PM
Kelly Houston is outstanding. She listened to my needs and responded quickly. I will continue to use her for all of my insurance needs.
Monique S., 1/25/2024 5:47:11 PM
The service was great.
Bobbie B., 1/6/2024 4:38:42 PM
Kelly kept me very informative at all times.
Ronald W., 10/28/2023 4:22:38 PM
Prompt! Professionalism! Friendly!
Diligence!
Thomas M., 9/29/2023 3:08:13 AM
Kelly was professional, knowledgeable and easy to work with.
Amber G., 8/10/2023 11:10:19 PM
Kelly was very responsive and extremely helpful. I had previously reached out to several insurance companies and they were unresponsive. Kelly was able to provide me with coverage for my home that same day.
Alan R., 6/25/2023 5:25:27 PM
Prompt and professional service.
Dionne L., 6/9/2023 4:19:19 PM
Kelly was informative and had the knowledge to educate me on what I should get based on my needs.
Latoya E., 6/7/2023 11:39:22 PM
Very knowledgeable questions were answered
Andre M., 5/31/2023 1:15:36 PM
Kelly was very professional, thorough, and patient when explaining all of the various coverage options to me.
Thelritta J., 5/1/2023 4:03:32 PM
Kelly was AWESOME. Simply put, I received excellent service and she was very knowledgeable about the process of securing the insurance needed on both home and auto.
Norma L., 2/16/2023 2:20:35 PM
Availability, responsiveness, competitive, good communication.
Robert C., 1/15/2023 4:37:26 PM
Extremely professional and very responsive with an excellent product!
Vincent C., 1/4/2023 4:09:51 PM
very proffessional
Marquise T., 12/17/2022 4:51:51 PM
The service I received was impeccable. She was kind and professional. I received my quote very quick after speaking with her about the home.
Elka Y., 12/9/2022 4:11:53 PM
Excellent service and very informative, professional and personable!
Shundalyn E., 11/13/2022 4:42:18 PM
Exceptional service
Marilyn S., 10/15/2022 12:02:49 AM
Excellent professional services, timely communications and acceptable outcomes provided by agent Kelly Houston
David B., 10/11/2022 6:07:53 PM
She seemed eager find the correct policy, and was very personable..... Easy to talk to.
German V., 10/10/2022 12:20:53 PM
My experience was very positive. As a first time home buyer I had a lot of questions which Kelly was answer. She also took the time to go through the different coverages and expand on certain parts I didn't understand. She was able to adjust to the change of what my needs are and help me in a timely manner.
Charmaine D., 9/22/2022 5:28:55 PM
Mrs Kelly was great I would recommend her 100% thank you so much Mrs Kelly
Octavis S., 9/10/2022 5:26:02 PM
Great customer service
Dennis M., 8/30/2022 3:19:22 PM
Ms Kelly was very helpful and took care of my concerns
John A., 8/26/2022 11:48:41 AM
Kelly is a true professional and knows her craft!
Alex M., 8/26/2022 10:04:15 AM
She was extremely helpful in finding a provider and getting everything set up the same day
William S., 8/25/2022 7:49:46 AM
Kelly was very very helpful and knowledgeable
Fannie M., 7/30/2022 1:10:37 PM
Kelly was patient, knowledgeable and took her time to explain and answer every questioned I had
Jeremy L., 6/16/2022 12:53:10 PM
Kelly was very thorough and helpful
Mary A., 5/20/2022 7:58:36 PM
Great service answered all my questions very nice
Mary A., 5/14/2022 12:16:27 PM
Great service and they answer all your questions
Scott S., 4/22/2022 11:14:57 PM
Ease of doing business, responsiveness, rate, agent’s personality, and company philosophy.
Venkata D., 4/18/2022 11:40:16 AM
Level of service and willingness to help
Gladys O., 3/24/2022 2:59:47 PM
Kelly was knowledgeable and she explained everything
Patricia D., 3/24/2022 12:21:00 PM
She took the time to explain the policy and she was upfront and honest regarding the insurance premium.
Sherry R., 3/11/2022 10:33:20 AM
Great personality and service!
Sharon W., 2/23/2022 12:08:42 PM
Kelly is very knowledgeable and took the time to answer all my questions. Her customer service was outstanding!
Gary S., 1/30/2022 10:13:03 AM
Kelly did a great job. She was attentive to my needs and got right to the point.
Kiersten L., 1/27/2022 10:08:59 AM
The professionalism of my agent - Kelly Houston and the rates received in comparing coverage
Cadece S., 1/17/2022 2:43:01 PM
N/A
Sonia D., 1/10/2022 10:26:49 AM
Kelly Houston was very helpful. Explained everything to where you understood it.
Gina H., 1/6/2022 2:57:57 PM
Customer Service
Terissa D., 12/20/2021 1:33:30 PM
I had a great experience.
Michael A., 11/22/2021 8:36:35 PM
Informative and helpful.
Cornelius E., 11/22/2021 7:51:06 AM
The assistance I received.
Priscilla F., 11/11/2021 1:43:08 PM
Not only was the service excellent; however, Mrs. Kelly Houston was very professional and attentive.
Chinyere F., 11/11/2021 1:07:27 PM
Not only was the service excellent; however, Mrs. Kelly Houston was very professional and attentive.
Chinyere F., 11/11/2021 1:05:37 PM
Not only was the service excellent; however, Mrs. Kelly Houston was very attentive and professional.
Kendra T., 11/5/2021 11:23:13 AM
Information was very efficient and helpful
Shereyl M., 11/3/2021 10:45:40 AM
Kelly was patient, flexible, and very knowledgeable. This is my first home buying experience and she answered every question I had.
Ashley L., 10/5/2021 11:34:31 AM
Kelly was very helpful and explained everything good. Customer service was amazing.
Anabel G., 9/30/2021 11:28:40 AM
Great customer service, communication and efficiency!
Wanda W., 9/29/2021 9:53:05 PM
MS Kelly was very helpful and informative you can tell she takes pride in her job.
Latonya S., 9/21/2021 11:15:10 AM
Excellent service and communication
Sonya T., 9/20/2021 6:49:59 PM
Expertise and great customer service
Michael P., 9/13/2021 8:47:43 AM
8
Quashanta N., 9/12/2021 8:57:56 AM
Kelly was very professional and responsive every time I reached out for information. Her rates were also the most competitive. It's great to not have to sacrifice great service in order to get the best price.
Tina L., 9/11/2021 1:10:46 PM
Was very respectful and knowledgeable and grateful and nice
Nicole D., 9/9/2021 2:42:27 PM
I think Kelly was very professional,explained everything I needed to know in detail made sure I didn't have any unanswered questions. Great customer service
Danny L., 8/10/2021 12:14:37 AM
The full service offered and ability to compare many different Insurance Companies to find the best fit and price for our needs.
Jennifer D., 8/5/2021 11:05:24 AM
very convenient and great insurance rates
Keyshia C., 8/4/2021 9:07:49 PM
Kelly was so customer friendly, knowledgeable and so thorough when explaining my policy terms. The information relayed wasn’t rushed and I didn’t feel pressured. When she said “ If you decide to go elsewhere call me so I can look over the policy to make sure you’re efficiently covered†I knew she was who I was definitely going with.
Jennifer J., 7/28/2021 11:37:52 AM
Kelly provided excellent customer service and addressed all of my questions and concerns leaving no grey areas. Thank you
Billie S., 7/27/2021 3:57:49 PM
My agent was very knowledgeable about her Business.
Sabrina D., 7/19/2021 9:48:55 AM
Very kind, helpful, and willing to get your customers the best
Curtis B., 7/7/2021 8:25:03 PM
Kelly was very professional and she was also patient in explaining everything to us.
Sophia I., 7/2/2021 11:16:18 AM
Kelly Houston made this process easy for me to understand. I really appreciate her guidance.
Clara H., 6/18/2021 5:35:28 PM
I like how Kelly talked me through and educated me. I had all my questions answered
Roy G., 6/17/2021 4:40:56 PM
i cannot get anybody on the phone.
Joseph W., 6/17/2021 11:17:43 AM
Very prompt service and very knowledgeable about the products.
LaShelle B., 6/11/2021 10:47:50 PM
excellent informed information
Toddrick R., 6/11/2021 4:20:35 PM
well it was great overall
Erika R., 6/3/2021 11:05:35 AM
Very Informative and was able to set up my security system and utilities.
James A., 5/28/2021 3:08:45 PM
Good service
Markisha J., 4/7/2021 1:21:48 PM
The service
Aaron H., 4/6/2021 1:33:30 PM
Thorough and very knowledgeable
Richard B., 3/31/2021 8:15:37 PM
Professionalism and genuine interest in finding the best product for me. In a society now that's inundated with algorithms it is very refreshing to experience sincere human interaction.
Darlene K., 3/25/2021 11:12:51 AM
Good service in a timely fashion and very professional
Tonya N., 3/16/2021 11:05:35 AM
great service and communication. Helps ease the burden for first time buyer.
Debra S., 3/7/2021 12:58:23 PM
She was very informative and helpful
Laportia H., 2/26/2021 10:09:11 AM
Mrs. Houston delivered excellent service!
Felicia B., 1/19/2021 2:01:55 PM
She was very polite going over the policies explaining everything so we can get the best discount Darius she wasn’t grouchy I brought her personal problems into her job she did her job and I was great thank you for your service
Gloria L., 1/13/2021 9:07:35 PM
Exceptional customer service
Monte B., 1/8/2021 10:58:49 AM
Kelly was timely get my quote at the last minute and her quote was competitive.
Eddie L., 12/21/2020 9:42:41 AM
because they was good at there job
Patricia L., 12/17/2020 3:08:48 PM
Appreciate the kindness and professionalism shown to us as well as the quick response time in our search for home insurance. The added bonus was the Utility Concierge. Great feature! Really helped to make the move much easier. THANKS!!!! A LOT!!!!
Willie R., 12/4/2020 10:19:08 AM
Everything was explained and answer any questions that I had
Vickie L., 11/25/2020 11:44:26 AM
Good customer service
Aaron D., 11/20/2020 4:30:41 PM
Her overall patience, professionalism and knowledge of home owner’s insurance; She was able to explain home owner’s insurance in layman’s terms which I found very helpful.
Rekita D., 11/16/2020 10:09:05 AM
She was very helpful and knowledgeable
German M., 11/11/2020 11:32:26 AM
Very friendly polite and atentive at all times
Kemmiko G., 11/6/2020 8:12:34 PM
My agent did an amazing job in saving me money and helping me get the best policy available to me.
Brenda S., 10/31/2020 12:37:29 PM
Good coverage selections. Ms Kelly Houston was very helpful in helping select the right coverage
Stacia V., 10/27/2020 11:15:37 AM
My experience has been amazing. The information provide was very knowledgeable, transparent, and given in efficient time.
Antonnio C., 10/22/2020 12:47:14 PM
Cost efficient, excellent quality.
Antonnio C., 10/22/2020 12:45:34 PM
Very knowledgeable, very prompt in disseminating information, excellent attitude, very professional
Barbara N., 8/22/2020 3:08:50 PM
Kelly was very informative. She helped to expedite the process between me and the mortgage lender
Nicole V., 8/18/2020 1:38:37 PM
Great service, very knowledgeable, professional and available. 10 across the board
Darrell J., 8/17/2020 12:37:39 PM
Kelly was able to lower my monthly insurance payments with only a few qualifying questions. Her professionalism, courtesy and patience made the entire transaction easy and pleasant!
Holly M., 8/15/2020 1:12:42 PM
It was a pleasure working with Kelly. She was very thorough, professional and pleasant. I would refer her to any of my friends and colleagues.
Courtney P., 8/14/2020 11:06:42 AM
Great customer service
Edward H., 7/31/2020 8:12:46 PM
Loved Mrs. Kelly Houston
Micayla H., 7/31/2020 11:24:12 AM
She is so loving and very patient during the process
Samaria M., 7/21/2020 1:19:15 PM
The score I gave was because my agent was the great. Shes answer all my questions with a clear understanding and made sure that I had just what I needed to fit my family budget.
Monica S., 7/15/2020 10:45:34 AM
Kelly was very helpful with explaining the different options. I like that she educated me on what to look for in a policy.
Cathy E., 7/7/2020 11:06:50 AM
Kelly Houston was very prompt and and provided excellent customer service.
Ursula B., 7/6/2020 12:12:51 PM
Kelly Houston was more than helpful and knowledgeable. She was very patient, thorough and professional as well! Thanks Kelly, The GooseHead Lady!
Danae S., 7/6/2020 9:11:39 AM
Kelly has been exceptional!! I have had a great experience & she made this process smooth & SAVED me lots of $$!!
Sherilyn H., 6/29/2020 10:13:46 AM
Kelly is very nice and knowledgeable
Johnny R., 6/15/2020 10:32:55 AM
Kelly was attentive, personable and honest. I really appreciate those qualities.
Ashley H., 6/12/2020 6:02:33 PM
Kelly was so knowledgeable, kind and explained everything thoroughly.
Alexendra S., 6/8/2020 12:55:11 PM
She helped us with everything we needed. She was great!
Jorenda K., 6/1/2020 1:56:03 PM
Kelly was very knowledgeable and didn't mind sharing more information about the insurance policy terms so that I could better understand. It was a learning moment and I was able to walk away from the conversation with a clear understanding of what I will be purchasing. On top of everything she was very polite and showed great customer service skills.
Angela H., 5/19/2020 2:03:51 PM
The rate, information, and courteousness
Terry W., 5/18/2020 10:47:37 AM
Kelly was very thorough and informative about the products and services provided. Her tone and delivery was very pleasant. It was a great customer service experience.
Ronda S., 4/13/2020 9:24:36 AM
Kelly was very knowledgeable and patient in explaining how everything works. I am a first time homeowner and Kelly was very understanding with my questions.
Pertrice J., 4/10/2020 12:54:53 PM
Agent was very knowledgeable and helpful.
Bretagne L., 4/3/2020 10:48:40 AM
Kelly was very friendly and knowledgeable about her services.
Patrice R., 3/30/2020 8:30:05 PM
Polite staff, she explained everything thoroughly and she seemed to really want the best deal for me.
Robert B., 3/25/2020 12:50:21 PM
Price
Kresston D., 3/20/2020 10:48:24 AM
Kelly was very knowledgeable and helpful.
Kenneth M., 2/24/2020 7:08:43 PM
Great service and knowledge
Michael B., 2/21/2020 6:51:02 PM
Kelly! She is a pro! Very Professional, Very cordial.
Latonya S., 1/20/2020 8:14:56 PM
Kelly Houston is extremely professional and very knowledgeable.
Kneyse M., 1/12/2020 7:21:29 AM
Kelly was very knowledgeable and helpful during my experience of securing new insurance
Lamont S., 12/25/2019 10:44:04 AM
Excellent customer service,plus she helped us when a issue came up.
Edna L., 11/27/2019 12:10:06 PM
From the first contact, Ms. Kelly Houston was very professional and very transparent. She took the time to explain each item in detail and didn't seem to mind when I asked additional questions. I feel very confident that Ms. Houston has all of my bases covered.
Camille M., 11/20/2019 10:55:32 AM
The whole team is AWESOME!! I will definitely recommend them!! My whole experience was terrific!!!
Kim R., 11/19/2019 2:54:46 PM
Kelly was very polite and informative. She took great care of me and my insurance policy.
Carol H., 7/23/2019 10:49:31 AM
I trust that the agent will take care of my needs and locate the best savings for me.
Traci P., 5/17/2019 2:53:26 PM
Mrs. Kelly was awesome she went above and beyond. Thank you.
Sherica A., 5/15/2019 9:51:32 PM
Great Customer service
Nida A., 7/19/2018 10:45:17 AM
My agent was very responsive, helpful, and good at explaining the coverage