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Arleny Uscanga

License #: 2025917
4.9 OUT OF 5 STARS
star star star star star (107 Reviews)
Diego Valdez
License #: 2214045
4.4 OUT OF 5 STARS
star star star star star (18 Reviews)
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About Arleny
Arleny Uscanga is an agent with Goosehead Insurance located in Houston, TX. Arleny joined Goosehead because of her unwavering commitment to take care of her clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, she is able to find the right coverage at a competitive price. She takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Arleny is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Arleny and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX
About Diego
Diego Valdez is an agent with Goosehead Insurance located in Houston,  TX. Diego  joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, Diego is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from Diego and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: TX
Connect
100 Glenborough Drive, Suite 454
Houston, TX 77067
Languages spoken:
Spanish;English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
Recent Reviews
Total Agency Reviews 125
star star star star star
Araceli C., 11/18/2024 7:19:54 PM
Concerns were addressed
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Elizabeth P., 10/2/2024 2:51:30 PM
Great customer service!
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Dioleibys G., 4/30/2024 5:04:27 PM
Very clear and professional
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Cindy P., 4/25/2024 4:12:57 PM
Me atendieron muy bien y aclararon mis dudas
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Manuel A., 4/10/2024 12:44:35 PM
Very good service and knowledgeable
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Avni B., 4/1/2024 5:30:25 PM
Friendly staff!
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Nicole G., 3/22/2024 4:45:35 PM
Very helpful and professional service!
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Gerald S., 3/21/2024 12:04:59 AM
Diego was very helpful and I'm satisfied with the process and the coverage.
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Matthew H., 3/8/2024 3:41:30 PM
Diego was pleasant to work with and my experience with Goosehead thus far has exceeded my expectations.
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Ashley P., 3/5/2024 6:00:45 PM
Cesar De La Cerda referred me to Diego Valdez for the homeowners quote and between them two by far the best customer service/ experience ever. Both super friendly and knowledgeable. I honestly tried getting a quote from Sate Farm and I had so much contact, information provided and questions answered by your Goosehead team than with State Farm. So thank you to your team for be so efficient and awesome.
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Joshua M., 3/1/2024 5:52:38 PM
Helped me out super quick!
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Robert M., 3/1/2024 4:35:57 PM
They made it about as easy as it gets!
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Nancy H., 2/25/2024 8:09:36 PM
She found a great rate for me.
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David P., 2/22/2024 4:59:52 PM
Agents were very responsive and did what they said they would do.
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Kim B., 2/19/2024 8:39:01 PM
Communication was clear and you did what you said you would do.
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Krystal G., 2/12/2024 8:49:33 PM
The patience of the agent I worked with.
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Minerva R., 12/22/2023 4:45:33 PM
Arleny was wonderful and answered every question I had 10/10 will be referring her
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Elizabeth R., 11/18/2023 9:28:58 PM
Great customer service
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Cristian P., 11/4/2023 1:32:28 AM
She was able to get me a deal that made sense to me
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Emilio A., 9/28/2023 8:14:56 PM
Exelente servicio la señorita Paola muy amable nos toda la información adecuada lo recomiendo
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Jose V., 9/28/2023 4:13:43 PM
Excelente servicio
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Manuel C., 7/30/2023 6:01:48 PM
good care and customer service
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Jannie M., 6/2/2023 1:44:05 PM
Great and friendly customer service!
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Cristina B., 3/30/2023 5:14:48 PM
Fue de mucha ayuda de Arleny muy profesional y un customer service al 120% me encanto espero se quede ahí por mucho tiempo. Gracias Arleny
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Pablo G., 3/30/2023 4:37:41 PM
Service and price
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Destiny W., 3/24/2023 5:11:19 PM
She was all together sweet and very understanding.
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Luis S., 3/24/2023 4:24:37 PM
great at explaining options
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Javier R., 3/2/2023 5:28:21 PM
Arleny was very kind and very simple on explaining The process of the insurance
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Leslie L., 2/13/2023 5:12:16 PM
I am a first time home and home insurance buyer and Arleny made it super easy for me to understand and purchase.
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Raymundo F., 1/4/2023 10:11:15 PM
Really professional people
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Virginia R., 1/4/2023 7:24:22 PM
Really nice people.
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Yoeli E., 11/30/2022 9:20:09 PM
Arleny was efficient and helpful to quote me on the most best auto insurance she could find for me. Arleny answered any questions I had and cleared any misunderstanding throughout our conversation. Even though it’s not her job Arleny also kept contact with me so that no important steps slipped my mind. Arleny gave me the best experience I have ever had with an agent.
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Uri P., 11/18/2022 5:03:26 PM
The quick reply and efficiency that Arleny provided for me along with her knowledge and above all the care she took to listen to my needs.
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Ana C., 10/27/2022 7:49:35 PM
Always very helpful
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Brenda A., 10/15/2022 11:18:48 AM
Customer service
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Veronica M., 10/12/2022 12:13:14 AM
Arleny is great and she always tries to do what’s best for her customer.
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Veronica M., 10/11/2022 7:13:14 PM
Arleny is great and she always tries to do what’s best for her customer.
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Melanie C., 9/24/2022 6:34:04 PM
Arleny is a rock star.She’s very attentive and quick in providing my needs with the auto and home insurance, very smart,patient and knowledgeable with her job.She deserves a recognition for being an amazing person.
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Jose B., 9/24/2022 3:11:20 PM
It took was very easy to get the help that I needed
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Melanie C., 9/24/2022 1:34:04 PM
Arleny is a rock star.She’s very attentive and quick in providing my needs with the auto and home insurance, very smart,patient and knowledgeable with her job.She deserves a recognition for being an amazing person.
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Elsa G., 9/11/2022 11:19:35 AM
Excellent service
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Bethzaida C., 6/20/2022 9:15:45 AM
Friendly customer service
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Tony M., 6/18/2022 4:22:31 PM
Customer Service very expedtive
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Linda G., 6/18/2022 8:01:39 AM
Great customer service
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Ana V., 6/15/2022 3:01:46 PM
She was excellent In the knowledge and very prompt response
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Rebecca S., 6/1/2022 11:54:34 AM
Easy to communicate with - I love being able to do so through email. And quick to get my policies started.
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Carmen A., 5/23/2022 11:50:46 AM
She was very nice and explained everything very clearly.
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Bryan N., 5/3/2022 12:32:02 PM
Good service and affordable prices!
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Anneliza V., 4/17/2022 6:42:37 AM
Arleny is very efficient
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Steve D., 3/28/2022 5:18:30 PM
Arleny did a fantastic job handling our business
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Ranferi G., 3/15/2022 1:32:59 PM
Fast and esasy to work with
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Ranferi G., 3/15/2022 1:31:58 PM
Quick and easy to work with
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Kasey M., 2/26/2022 7:18:36 PM
Very professional and customer service oriented. Ms Arenaly was able to cover all my needs that my other car insurance agency could not.
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Mario L., 2/15/2022 2:56:20 PM
Por el buen servicio y la rapidez que actúan en los productos
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Rosa G., 2/11/2022 12:23:10 PM
They were so helpful and the system is very people friendly
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Carlos V., 2/7/2022 10:48:35 AM
Good service and attention
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Martha L., 2/2/2022 8:22:45 PM
Customer service
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Fidel S., 1/29/2022 9:30:16 PM
Because I am very satisfied !
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Jimmy C., 1/22/2022 9:57:19 AM
Arleny always finds the best policies for me in very timely manner.
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Cecilia C., 12/22/2021 12:33:35 AM
Your great service
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Rosibel R., 12/16/2021 10:46:11 AM
always answered my questions with kindness
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Joe M., 12/9/2021 3:10:55 PM
She was super helpful and informative and gave us the best quote that no other insurance providedZ
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Lillian M., 10/20/2021 9:57:10 AM
Arleny was very helpful and kind. Great customer service, definitely will be recommending goosehead insurance. (:
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Shawn R., 9/16/2021 11:14:14 AM
auto & home insurance
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Charlene B., 9/11/2021 3:23:02 PM
Friendly and knowledgeable
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Kelley J., 8/24/2021 11:15:20 AM
Arleny was very responsive and checked on us to get status when she had not heard from our lender. The quote was the best we had received.
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Gita P., 8/20/2021 11:23:38 AM
Great customer service
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Claudia E., 8/12/2021 1:34:54 PM
Great customer service
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Alec R., 8/4/2021 10:35:12 AM
Arleny is always a pleasure.
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Ruben V., 7/3/2021 1:27:27 PM
Clear communication & explanation
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Jose M., 6/22/2021 7:12:51 PM
Great customer service
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Enrique P., 5/26/2021 11:07:38 AM
Customer service and prices
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Virendra C., 5/25/2021 1:16:58 PM
Arleny took her time and gave me options to choose the best plan for me.
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Arthur T., 5/21/2021 4:10:56 PM
Arleny was very receptive to my needs and made all changes required in a timely manner.
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Lucia A., 5/20/2021 2:22:20 PM
Es buena las opsiones para ayudar
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Carlos A., 5/1/2021 12:08:08 PM
Opportunity and value are excellent
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Maritza E., 4/27/2021 1:58:36 PM
Arleny is very prompt, knowledgeable and pleasant to work with.
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Juana M., 4/23/2021 11:26:41 AM
I experienced a great customer service i felt like if i was there only customer loved that feeling :)!
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Margarita A., 3/31/2021 11:37:53 AM
Process was fast and easy
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Ana I., 3/29/2021 12:11:40 PM
Arleny is quick & efficient. Thats what I need from an agent.
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Mari C., 3/29/2021 12:11:04 PM
Arleny is a pleasure to work with. She always finds the best rates!
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Omar L., 3/27/2021 10:39:34 AM
Good service, fast response, good prices.
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Rosa G., 3/12/2021 6:51:08 PM
Arleny Uscanga, with Goosehead insurance, was extremely helpful and knowledgeable!
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Xiomara M., 3/9/2021 11:00:22 AM
Agent was very professional and knew what I needed. She tried to get me the best quote for my needs.
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Amanda E., 3/8/2021 8:25:57 AM
Great response time and answered all my questions.
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Trino J., 2/26/2021 12:40:05 PM
Very good customer service
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Brandon M., 1/25/2021 4:40:07 PM
Very knowledgeable and helpful throughout the entire process. Came highly recommended and can easily see why. Thank You!!
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Eduardo M., 1/23/2021 10:23:58 AM
Very friendly and is good insurance
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Fredy L., 1/22/2021 2:35:28 PM
Arleny was helpful and patient
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Veronica R., 1/19/2021 10:30:49 AM
Great customer service
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Vanessa J., 1/14/2021 10:33:09 AM
Arleny provided me with such great customer service
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Jesus A., 1/5/2021 12:05:23 PM
Quick easy process
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Diana Y., 12/27/2020 9:26:45 PM
Great service
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Crystal L., 12/11/2020 2:04:51 PM
Always great customer service and rapid responses l. Thank you for always following back up with me Areli!
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Nitzia M., 12/11/2020 10:31:58 AM
100
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Jose G., 12/5/2020 10:09:15 AM
it helped me reduce the rate
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Claudia M., 12/3/2020 11:06:26 AM
Better value and savings, and helpfulness of insurance agent.
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Rosa M., 11/27/2020 7:59:10 PM
Por la amabilidad y el buen trato a la gente
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Jorge A., 11/14/2020 5:52:21 PM
Satisfied
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Gladis L., 10/23/2020 12:16:18 PM
Arleny was amazing! Her turn around time to give us quotes was fast. Truly thankful to her
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Rafael F., 10/16/2020 8:34:16 PM
The Lady is very professional
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Michael J., 10/16/2020 12:07:22 PM
Arleny was very helpful as and very professional and knowledgeable.
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Veronica M., 10/8/2020 12:19:52 PM
Service was great and prices were amazing.
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Hesy H., 10/4/2020 2:02:04 PM
Arleny is very professional and she helped me finding good deals for my insurances. Always prompt and answered my questions promptly.
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Kaliyah S., 9/29/2020 8:56:23 PM
Satisfaction
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Cristina G., 9/24/2020 11:41:36 AM
Arleny provided great customer service! Arleny provided an estimated turnaround time, and she is dedicated to provide the best rates. She provided the rates before the ETA she had initially provided.
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Anibar A., 9/5/2020 11:41:15 AM
Great service and pront response
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Hilda V., 8/14/2020 5:13:25 PM
Arleny has helped in finding the right insurance at an affordable price.
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Alec R., 7/30/2020 10:34:48 AM
Excellent communication and fast response.
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Ranferi G., 7/29/2020 11:33:34 AM
Affordable
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Nathanael L., 7/22/2020 7:30:08 PM
Very friendly and quick.
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Sunday U., 7/22/2020 10:27:24 AM
From the first time I called and spoke with named Leny, I have been exceptionally impressed with her expertise and her friendliness
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Amy A., 7/7/2020 9:01:39 AM
She was very helpful
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Jose V., 7/3/2020 3:39:43 PM
She was extremely helpful and very professional. Not only was Arleny able to find the best insurance rate possible for me, she went far and beyond by speaking to my previous insurance agent requesting a letter stating that a recent accident on my driving record that showed ME AT FAULT was incorrect. While my previous insurance agent told me I would have to wait until my open claim closes to request the letter I asked for. Arleny took charge and spoke to her on a conference call and was able to get the job done and have the letter emailed to me in a few days. We’re now waiting to see if my current insurance will lower my rate with the accident off my driving record this time around, thanks again Arleny!
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Jose E., 6/28/2020 8:39:17 AM
Very professional, excellent timely response, no run around
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Miguel A., 6/8/2020 10:23:35 AM
Good communication
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Maritza E., 5/18/2020 1:59:18 PM
Arnely Uscanga is top notch. She is efficient and knowledgeable and a pleasure to work with.
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Luis C., 5/8/2020 12:00:30 PM
She was very friendly, prompt, informative and knowledgeable. Very impressed with her service. I have already recommended other family and friends
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Gabriela M., 4/30/2020 12:44:32 PM
It was easier than looking for diff. quotes online on seperate websites.
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Valerie C., 4/3/2020 3:30:21 PM
She gave me the best price with an awesome company , most of all it was easy to do online with her especially during this time of crisis.
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Luis E., 3/16/2020 10:14:57 PM
Responsiveness and professionalism from Arleny
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Jorge A., 2/3/2020 10:48:43 AM
She help as very good we are so thank you
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Brianda N., 12/13/2019 4:47:39 PM
Arleny was very efficient and helpful.
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Dulce R., 12/7/2019 11:32:39 PM
Arleny is great. Very punctual.
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Delma L., 12/2/2019 7:47:50 PM
Arleny was quick to respond to my emails and phone calls. She was awesome to work with and very knowledgeable.
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Melissa O., 6/27/2019 5:10:45 AM
My insurance was issued within an hour.
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Rene O., 4/30/2019 10:31:46 AM
Arleny went above and beyond to provide me the best sevice possible. Will be sending her referrals.
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PATRICIA H., 4/16/2019 9:09:31 AM
Very friendly and helpful agent.
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Sifredo G., 2/13/2019 6:00:00 PM
Excelencia y calidad muchas gracias
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Kassandra C., 12/3/2018 10:11:43 AM
Agent was very easy to work with and gave me the information needed. She also answered all my questions.
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Sharri M., 8/27/2018 7:02:56 AM
THE WERE REALLY EASY TO HANDLE SIGNING AND TAKING INFORMATION.PLUS CUSTOMER SERVICE WAS GREAT
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German L., 6/28/2018 11:57:49 AM
10
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Juan M., 5/22/2018 10:09:59 AM
Arleny is amazing!!
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Melanie C., 3/19/2018 4:06:40 PM
Price is affordable.
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Nichole S., 1/17/2018 7:37:55 AM
She answered all my questions in a timely manner.
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JAIME G., 9/21/2017 8:49:40 AM
Everything

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