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About Erica
Erica Torres is an agent with Goosehead Insurance located in
El Paso, TX. Erica joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Erica is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Erica
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
TX, NM, AZ
Connect
220 Thunderbird Drive, Suite 15
El Paso, TX 79912
El Paso, TX 79912
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Justin M., 9/25/2024 4:10:56 PM
Incredible service, the team worked late into the night to get me the best rate, thank you!
EMILY G., 9/13/2024 3:08:45 PM
Erica Torres was very helpful in finding me a more affordable homeowner’s insurance. She was very prompt and knowledgeable and I would definitely seek her services again and recommend her to my friends and family.
PATRICIA S., 9/3/2024 4:42:03 PM
Excellent customer service and friendly.
Maria E., 8/10/2024 2:27:04 AM
Excellent service!!!
Joseph G., 8/9/2024 5:40:09 PM
Everything was handled very quickly and I got what I was looking for.
Maria R., 7/22/2024 2:46:34 PM
great customer service
Ana G., 7/19/2024 5:16:35 PM
HER QUICK RESPONSES TO MY EMAILS AND PHONE CALLS.
GREAT SERVICE.
Matthew G., 3/27/2024 4:03:24 PM
Erica Torres was wonderful. She worked so diligently to get us the best coverages for our homes and auto. She was patient with us as we had so many questions. I'm so glad we found her :)
Leticia V., 3/7/2024 5:31:52 PM
The Agent, Erica was amazing! She was extremely friendly and informative.
James D., 2/26/2024 4:28:35 PM
got me this best deal and very friendly AND EASY TO WORK WITH
Jose A., 1/22/2024 5:39:04 PM
Erica was very knowledgeable and patient with us. She took the time to answer our questions and made sure we felt heard and comfortable with the process. She made sure to give us the best coverage at the best price and she is really nice to work with
Rosa M., 7/16/2023 6:40:57 PM
Coverages and rates were better than other insurance companies that quoted me
Luis I., 7/13/2023 9:13:57 PM
Friendly fast service
Desireh N., 6/29/2023 4:34:27 PM
Erica went above and beyond, she was honest and took care of all my needs in a timely manner. Best of all she was able to get me the lowest rate for my auto insurance. I will definitely be recommending her! She was a pleasure to work with and look forward to working with her again in the near future.
Patricia H., 6/19/2023 4:47:42 PM
Price reasonableness
CYNTHIA A., 4/19/2023 5:05:30 PM
Erica is very professional and quick to respond. She worked hard to get me and my husband the best quotes. I will recommend her to all of my family and friends. Thank you again!
Michael B., 3/8/2023 10:15:00 PM
Erica Torres was extremely helpful in finding policies for us that were in our budget and with the coverages that we needed. She responded quickly and was available to us when we had questions. We are very happy with the service she provided.
Adam R., 3/2/2023 4:30:40 PM
erica was amazing and quick to respond . Very helpful and explained entire process
Carlos L., 2/9/2023 5:37:23 PM
She was very informative, clear, and honest. Erica was able to answer all my questions and help me with the process
Rosa R., 12/27/2022 4:24:29 PM
Great customer service, polite,
Jesus U., 12/2/2022 4:06:55 PM
ERICA IS AMAZING! Great to work with, understands clients needs.
Leeroy P., 11/19/2022 7:29:10 AM
Erica was extremely helpful and patient when it came to my many questions!
Ricardo A., 10/27/2022 5:20:40 PM
Explained and helped us save more
Kerran F., 10/17/2022 11:28:00 AM
Quick, easy, and friendly!
Daniela L., 8/3/2022 11:08:21 AM
Webpage user friendly.
Felipe S., 7/20/2022 10:26:39 PM
Ericka was very helpful and clear explaining my policy.
Martin M., 7/13/2022 11:22:50 AM
Excellent communication and very thorough
Isela E., 7/8/2022 11:14:45 AM
Erica was great!
Salvador R., 7/6/2022 1:59:22 PM
Great experience with Erica!
Esther G., 7/2/2022 4:10:17 PM
Outstanding customer service
Edgar A., 6/17/2022 3:00:37 PM
Very courteous and professional
Rene G., 5/27/2022 2:43:36 PM
Easy to understand the information n coverage through the conversation and through the email I received. Also very satisfied with the amount for the coverage of the insurance and everything I’m offered.
Marie Y., 5/27/2022 11:13:27 AM
Excellent customer service
Darryl L., 5/11/2022 11:29:46 AM
Erica was very informative and attentive to our needs.
Eric R., 5/10/2022 11:55:50 AM
Great customer service
Elizabeth R., 4/23/2022 11:49:36 AM
The best customer service and I was able to find a really good price for my insurance
Juan C., 4/14/2022 10:07:20 AM
Erica is very professional and gets back to you right away!
David D., 4/6/2022 1:40:50 PM
Affordable rates and great customer service provided by agent.
Ashley R., 3/11/2022 10:46:08 AM
Erica was great! Very easy to talk to and very informative. The sign up process was very easy. She was able to guide me very well.
Brennon M., 3/5/2022 12:04:27 PM
Good customer service
Martha P., 2/15/2022 8:41:57 PM
Great service
Gloria V., 2/8/2022 10:11:48 AM
Great communication and great customer service!
Pawel H., 2/3/2022 2:27:53 PM
Ericas's knowledge of the products she presented was exactly what we were looking for our home and auto coverage needs. she is a true asset for your company.
Karina M., 2/1/2022 4:02:46 PM
She is very helpful
Rodolfo R., 1/31/2022 12:17:37 PM
Very good service and helpful
Arturo C., 1/28/2022 11:18:47 AM
Best pricing and very knowledgeable, explained process and super helpful throughout the entire application!
BRIGITTE M., 1/26/2022 1:13:58 PM
Erica Torres Sheid, looks the Time to explain to me what I had on my previous policy vs what she can do for me to give me more coverage for a better rate.
Sean D., 1/14/2022 10:07:34 AM
great service and very helpful
Salvador R., 1/12/2022 11:56:55 AM
The score is due to the excellent and timely treatment I received from Erika the goose head rep. She was amazing at creating a policy that worked for me and my budget. She answered all questions and was extremely thorough in person presentation of the policy and what was needed to complete the insurance process. I am very satisfied with the end result and will continue to refer Erika to friends and family.
Manuel E., 1/7/2022 1:06:35 PM
Excellent Customer Service
Edgar P., 12/20/2021 3:50:58 PM
Very good
Joe E., 12/20/2021 11:02:21 AM
Erica is wonderful. Very helpful and knowledgeable.
Jessica T., 12/9/2021 11:43:04 PM
Amazing customer service
Timothy T., 12/5/2021 10:30:41 AM
Friendly knowledgable informative
Timothy T., 12/5/2021 10:28:51 AM
Very informative knowledgable and friendly
Jose L., 11/18/2021 10:22:42 AM
Service
Omar R., 11/18/2021 10:13:47 AM
Mrs. Shied was very informative.
Omar R., 11/18/2021 10:12:45 AM
Erica Shied was very informative of her products.
Alejandra D., 10/28/2021 7:12:32 PM
Ready to help, super friendly and very attentive!
Eduardo M., 10/28/2021 7:11:24 PM
Great service, super friendly, ready to help!
Omar O., 10/26/2021 5:25:04 PM
Good verte good
Javier G., 10/15/2021 11:43:52 AM
Erica took care of everything and made this part of the process effortless for me. The quote was great, I will definitely be referring her services.
Joseph R., 9/19/2021 9:04:45 AM
Best insurance experience ever
Eric A., 9/18/2021 3:27:42 PM
Excellent customer service!!
Daniel A., 9/18/2021 3:11:31 PM
The Price and Ericka is so professional
Lukas H., 9/17/2021 11:24:14 PM
Erica is a phenomenal agent. Truly cares about her clients and goes above and beyond to make sure they are taken care of. Truly an insurance professional. If you haven’t received quotes from Erica, you’re missing out.
Matthew R., 9/17/2021 12:02:00 PM
She was nice/well mannered and very professional!
Ofelia T., 9/10/2021 2:32:47 PM
Erica is friendly, knowledgeable and professional!
James S., 9/2/2021 2:52:54 PM
they were very helpful and informative about what I had (or didn't have) covered with my other company and provided me with a better option at a good price
Sergio A., 9/1/2021 11:19:16 AM
Outstanding attention to me needs and friendly customer service
Francisca G., 8/27/2021 1:36:23 PM
She was very nice and new what I needed before I asked
Alhelhi N., 8/25/2021 2:06:04 PM
the excellent customer service and the great policy coverages provided
Francisco M., 8/17/2021 11:51:05 AM
Erica called and already had my quote ready beforehand. It made everything super easy.
Aileen L., 8/9/2021 12:57:52 PM
She was amazing and walked me through every single step and explained everything to me as a new homeowner buying insurance. I feel confident in my decision because of Erica!
Arturo M., 7/30/2021 3:24:46 PM
Extremely knowledgeable & Friendly. Thank you Erica!
Robert T., 7/23/2021 1:26:55 PM
She is a very experienced agent and she help me get the best price on my insurance.
Joaquin D., 7/13/2021 12:23:42 PM
Erica was very professional and explained the whole policy very well.
Mary S., 7/1/2021 3:59:12 PM
My agent is very knowledgeable and energetic. Agent explained everything in an understandable way. Super quick service over the phone. I am very satisfied the way things turned out.
Maciel L., 7/1/2021 1:37:53 PM
I really stress situation ended being a smooth process with Erica helping the entire time.
Lucia D., 6/29/2021 8:25:23 PM
helpfull
Roque S., 6/25/2021 3:35:20 PM
Great experience!
Alfonso J., 6/20/2021 5:06:51 PM
Everything is ok
Ruben S., 6/20/2021 12:50:55 PM
Erica es una excelente persona y muy profesional . Además me inspira mucha confianza es muy amable. Me consiguió un plan bueno y económico. Por supuesto también me ayudó mucho y me explico...muchas gracias Erica!
Danielle A., 6/14/2021 3:21:43 PM
Erica was very responsive and helpful
Gilbert H., 6/10/2021 11:42:01 AM
Professional from start to finish, made the entire process very easy for us. Great job Erica!
Fernando A., 6/6/2021 10:01:35 AM
Very good service, always available for any question.
Javier C., 6/6/2021 12:59:22 AM
The explanation of all the details
Diana M., 6/4/2021 12:18:32 PM
Excellent service!
LucMarie P., 5/29/2021 7:27:45 AM
Fast and assertive.
Samuel U., 5/27/2021 3:22:53 PM
Great Costumer Service
Cassie C., 5/27/2021 11:24:20 AM
AWESOME EXPERIENCE!!
Sergio O., 5/16/2021 12:34:03 PM
Excellent customer service
Roque H., 5/13/2021 11:36:16 AM
excellent service
Jorge L., 5/4/2021 11:32:29 AM
Great customer service and quick response.
Jorge J., 4/28/2021 2:10:37 PM
She answered all my questions and help me understand my policy.
Brenda A., 4/28/2021 12:28:33 PM
Erica was very helpful and answered all my questions
Jose L., 4/27/2021 11:41:28 AM
Excellent service and very informative
Jermaine H., 3/25/2021 4:05:46 PM
Erica Torres was really responsive, easy to work with, and explained things clearly.
Raymundo R., 3/25/2021 11:08:41 AM
excellent rates and as well customer service
Richard A., 3/16/2021 7:15:35 PM
Erica is very personable and goes out of her way to make sure you're making the right decisi. She gave us all the figures needed to switch both our home and auto without a doubt. Looking forward to working with her for the long run.
Lina M., 3/4/2021 9:13:29 PM
Great service
Jaime S., 3/3/2021 1:39:34 PM
great service and very cheerful agent
Venkata D., 3/2/2021 11:53:42 AM
Very good service
Vanessa E., 3/2/2021 8:46:48 AM
Because the agent is very responsive and professional!
Karen M., 2/27/2021 10:57:51 AM
Erica was amazing!
David M., 2/26/2021 4:57:57 PM
She was very helpful
Gilberto R., 2/24/2021 10:27:09 AM
We have a very good agent, she was very helpful
Yara S., 2/24/2021 10:06:49 AM
Very Professional :)
Rocio F., 2/8/2021 6:05:24 PM
Oh my gosh, where to begin... I feel blessed to have found the assistance / help that was provided to me. Thank you, thank you.
Tessa B., 2/7/2021 7:22:50 PM
Quick and easy
Mita-e-kuonga V., 2/7/2021 11:23:20 AM
She is really helpful and very good of explaining regarding the policy and the information that I need to know about. I highly recommend working with her in the feature
Juan P., 2/4/2021 7:29:37 PM
Customer service is great
Alberto V., 2/4/2021 12:40:09 PM
I was given a very detailed explanation of policy and coverages. Any question I had was answered immediately. The quote I got was extremely reasonable.
Mandy L., 2/4/2021 10:23:07 AM
The customer service was perfect. I had so many questions and each one was addressed with professionalism and detail.
Stephanie M., 2/2/2021 9:59:07 AM
Erica Torres is very thorough when offering the product, she is patient, and has amazing customer service. Everyone should experience shopping for insurance this way.
Suzan V., 1/28/2021 4:00:02 PM
She was wonderful to work with. Took the time to explain options and features that were important to coverage
Arthur R., 1/23/2021 10:21:50 AM
Loved the customer service
Brenda I., 1/15/2021 9:24:58 PM
I felt very comfortable with Erica and she was very informative. Thank you for the kindness and I look forward to speaking with you again.
Jannifer A., 1/15/2021 11:00:28 AM
Erica gave Great Customer Service, answered my questions and returned my calls quickly! Really friendly and nice and that’s important to me. My last agent never answered his phone or returned my calls so I’m happy with Erica’s communication. She really found me a good price and was very knowledgeable.
Velma A., 1/14/2021 6:09:46 PM
Customer service
Carlos B., 12/30/2020 10:05:52 AM
the conversation felt very friendly and unforced.
Erika M., 12/23/2020 10:26:43 AM
Awesome and honest service
Francisca S., 12/12/2020 7:24:30 PM
Because her attention of cliente is excellent
Lisa A., 12/8/2020 7:00:18 PM
Great service and price!!
Natasha S., 12/3/2020 10:42:50 AM
Very professional and prompt service by Erica Torres.
Agustin B., 11/25/2020 11:08:35 AM
She was very knowledgeable and gave me different options
Cesar C., 11/20/2020 7:37:28 PM
Erica was very helpful
Eric T., 11/17/2020 2:45:00 PM
Excellant customer service and listened to all my questions and answered them thoroughly. Most important took care of home and auto insurance to protect my family and myself.
Pablo G., 11/11/2020 5:30:24 PM
Great Customer Service. Highly Recommend
Justen F., 11/11/2020 1:26:19 PM
Very professional
Martin J., 11/10/2020 10:18:59 AM
Excelent information, Ray to understand.
Corina R., 11/9/2020 6:46:53 PM
Coverage is better than previous.
Derrick R., 11/6/2020 12:34:08 PM
All other insurance places were high and Erica helped me and got me a low rate
Nayeli Z., 11/3/2020 9:01:23 PM
I was helped, and I am content with my service.
Martha B., 10/28/2020 6:13:36 PM
My agent was wonderful helping me get the best rate possible and made it easy for me to sign on. I'm already telling friends and family about goosehead.
Crishna C., 10/23/2020 12:38:04 PM
Erica was extremely friendly, polite and professional. I felt comfortable asking questions and trust that my new insurance policies are the best for my family.
Camille T., 10/20/2020 11:34:08 AM
Erica Torres was amazing, she made our experience painless and went above and beyond to help us, left us feeling really confident in the services we bought.
Jazmin D., 10/16/2020 11:13:04 AM
Excellent customer service and attention to details and my needs.
Mary R., 10/11/2020 10:49:36 PM
Fast & efficient!
Marco P., 10/8/2020 11:20:03 AM
Erika executed a series of questions and concerns very quickly that we had for her. Her diligence is top notch.
Cameron S., 9/30/2020 12:41:17 PM
The customer service and information regarding our policy far exceeded any other company we have worked with in the past.
RONALD M., 9/28/2020 6:34:49 AM
Service
Alexander R., 9/27/2020 3:31:55 PM
My experience with Erica was nothing but wonderful. Fast and smooth insurance policy transfer, also helped me save money on my car insurance.
Jose J., 9/21/2020 1:13:15 PM
better coverage at a lower price
Jose F., 9/19/2020 5:31:19 PM
Excellent customer service