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About Toby
Toby Brooks is an agent with Goosehead Insurance
located in Belton,
TX. Toby joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Toby is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Toby and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
TX
Connect
1920 N. Main Street, Ste. 102
Belton, TX 76513
Belton, TX 76513
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
Flood Insurance >
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Landlord Insurance >
Motorcycle Insurance >
Boat Insurance >
RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Freddie W., 2/20/2025 2:46:06 PM
Toby was recomended to me by my sister, Jessie Coburn. I contacted Toby & he quickly got back to me. Toby is very efficient, quick to respond, courteous and very professional. Toby answered all our questions and got us the best pricing. I will be recommending his service & agency.
Sara J., 1/7/2025 7:23:29 PM
Shanna was fast and very helpful
Reuben S., 1/6/2025 1:16:06 PM
Very professional agent. Impressed by her responsiveness and ability to coordinate with my banker and property agent.
Eddie L., 12/29/2024 8:49:15 PM
Fast respond and great service
Paloma M., 12/19/2024 4:16:01 PM
Shanna was amazing. Here help exceeded any expectations I had. Even though she was going through a family emergency, she still made time to help us get homeowners insurance. I would definitely recommend her to anyone.
Roxanna D., 12/3/2024 7:34:44 PM
Shannon was amazing to work with. I let her know what i needed and she took care of the rest. Sannonn worked fast to get us the proper coverage we needed. Really excited to have found her. I will be recommending her services to my fellow business peers.
Kathleen M., 11/25/2024 5:28:26 PM
Great service
Earl C., 11/24/2024 7:47:14 PM
Shanna was very helpful and saved me $$$
Katherine M., 11/22/2024 9:08:51 PM
They were willing to get a quote without dragging their feet -- I needed the quote for closing on my home. They came through with same date service which is more than I can say for the previous company which had two weeks to give me a quote.
Amy C., 11/22/2024 4:29:53 PM
Shanna gave wonderful service. Happy to have found her!
Phillip W., 11/22/2024 4:05:09 PM
Good customer service
Patrick W., 11/11/2024 7:10:40 PM
It was an easy and quick process.
Sergio M., 11/8/2024 4:49:21 PM
She is awesome, she replies quickly and answers any questions...
Wyatt C., 10/11/2024 4:17:04 PM
Shanna was absolutely a gift! Knowledgeable, patient and totally pleasant! Couldn't have asked for better services!
Jamie R., 9/23/2024 6:29:56 PM
Randy is awesome about taking care of his clients and making sure insurance isn't a hassle!
Altha T., 9/14/2024 5:30:04 PM
Toby was extremely helpful
Rafael D., 9/12/2024 5:11:13 PM
That a good friend of us from Tx that has same insurance services recommended Randy McGee and then my father Inlaw who lives in California also recommended Randy McGee and we prayed for a better quote and Randy was able to help us out .
Rosalie M., 9/12/2024 4:08:22 PM
Professional, efficient, timely and pleasant.
Kelly M., 9/8/2024 5:12:10 PM
Toby was awesome and it didn’t take long at all! Thank you!
Paula M., 8/29/2024 5:16:15 PM
Shanna was very helpful and quickly responsive to any questions I had.
Victor R., 8/9/2024 6:15:50 PM
Randy is the best, we have been working with him for a few years and he is fantastic and always gets the job done, best for his clients.
Jessica M., 8/9/2024 5:15:22 PM
Shanna was very helpful and explained everything in detail. She also had a concierge reach out to me to help with the setup of utilities, internet etc.!
Renea S., 8/6/2024 6:42:24 PM
Toby has excellent customer service, communicates efficiently and effectively. Really appreciate the no nonsense conversations and explanations.
Norma J., 8/2/2024 4:52:27 PM
Agent reallly helped to get the best one
Diane K., 7/24/2024 9:16:56 PM
Toby is the best! Toby is very friendly and explains things well so that I can understand. I am an 80 year old woman and appreciate his patience and know that I can trust him. ~Diane
F L., 7/20/2024 3:19:10 AM
courteous and helpful with questions. pleasant to speak with
Chad K., 7/15/2024 4:35:41 PM
Shanna was awesome! Very thorough, quick with responses and got me a great deal!
Very professional and will definitely recommend her to family and friends.
Jeffrey H., 7/10/2024 8:12:52 PM
Toby was great to work with and really cared about my needs and getting the right coverage at a competitive price.
Kimberly K., 7/1/2024 1:51:23 PM
Toby did a fantastic job with getting me switched to a new agent with Goosehead. He was very professional, reassuring, and helpful. 10/10.
Charles A., 6/28/2024 8:40:46 PM
Toby is friendly, knowledgeable, and honest. When he couldn't do better than the policy I had, he said so and then I moved it over to Goosehead. He is easy to work with and returns calls/texts quickly.
Chester C., 6/15/2024 10:15:26 PM
Our agent was very helpful and answered all of our questions
Larrie A., 6/6/2024 6:19:43 PM
Awesome job helping me
Christina D., 6/5/2024 12:43:14 AM
Shanna Ramirez was amazing!!!! She didn’t hesitate to take care of me even though that was a tough personal day for her. She is thoughtful and a hard worker
Michael M., 5/9/2024 5:05:56 PM
Randy was prompt, informative, and trustful.
Rebecca W., 5/2/2024 6:26:06 PM
Toby responded quickly and personally designed a policy that met my individual needs.
John J., 5/1/2024 5:27:15 PM
Simplification
Keitra M., 4/23/2024 6:17:29 PM
Ashley fully researched and addressed all my concerns.
Michelle S., 4/22/2024 5:47:31 AM
Toby is a great agent. He made the process simple and straightforward. He found me the best insurance for my needs, saving me money and time. Communication was great, and it was a seamless transition on my end.
Mark A., 4/21/2024 4:47:10 PM
Friendly agent and quick service!
Michael S., 4/20/2024 8:02:42 PM
Toby Brooks was outstanding. He is very professional and he is very knowledgable about the many aspects of the insurance business. Very easy to talk to.
David L., 4/18/2024 4:19:51 PM
Very personal agent
Colton E., 4/16/2024 12:22:16 PM
Ashely is great!
Tori C., 4/2/2024 4:34:46 PM
Shanna was quick to respond and found us a great quote again. This is the second time we have used her and we will continue to return.
Rebecca C., 4/2/2024 4:14:35 PM
Randy was not only very responsive, but extremely knowledgeable and detailed. He was able to save us money and strengthen the coverage we had.
Jane G., 3/31/2024 4:58:53 PM
Our agent is nice, explains thoroughly, and reevaluated our plan options based on work being done before we close.
Joan R., 3/30/2024 4:08:41 PM
Ashley has been outstanding to work with and I appreciate her providing us with knowledge on the items within our insurance quote.
Jamie G., 3/30/2024 1:30:22 AM
Shanna Ramirez has been amazing to work with. Her knowledge, patience, and professionalism is the epitome of what customer service should be.
Ismael F., 3/29/2024 4:01:59 PM
Friendly people..
Burl J., 3/27/2024 7:02:34 PM
Very friendly and helpful!!❤️
Shanna W., 3/22/2024 11:33:14 PM
Great service
Ismael M., 3/20/2024 5:54:51 PM
Great Communication and made the process easy.
William D., 3/18/2024 6:19:25 PM
Courteous, friendly, and a very knowledgeable representative.
Gaye M., 3/10/2024 4:21:36 PM
Very satisfactory assistance for my needs.
Robin L., 3/3/2024 10:39:44 PM
We found flaws in our previous coverage and was able to get a cheaper linsurance with more coverage through Gooshead. Very pleased with service.
Elizabeth R., 3/1/2024 6:13:38 PM
After looking for an agent who is easily accessible and local I found Shanna. She is the most patient, kind and easy to talk to agent I have have ever delt with. We have business and personal policies and she was able to easily communicate and get what we needed with much less hassle!
Carla M., 2/29/2024 8:34:18 PM
Unparalleled professionalism.
Daniel N., 2/29/2024 6:25:41 AM
Great customer service!
Did a great job finding us the best home & auto insurance prices that met our needs!
Very friendly, patient,
Knowledgeable & helpful!
Excellent response time with returning calls and getting my questions answered & addressed in a timely manner!
Very pleasant staff!
Mary C., 2/28/2024 6:01:49 PM
Shanna was friendly and discussed my options with me.
Eldon R., 2/28/2024 5:21:50 PM
Agent Randy McKee was thorough, friendly, and worked to find me the best quotes for home and auto.
David C., 2/21/2024 11:41:01 PM
saved me a lot of money
Wendy H., 2/21/2024 3:50:22 AM
Friendly service and always available to repond any concerns I may have. Knowledgeable and efficient with timely responses. Grat service!!!
Danielle H., 2/17/2024 4:44:07 PM
Shanna was very nice, helpful and knowledgeable. Thank you so much for your help
Edward C., 2/17/2024 4:24:37 PM
Shanna is the best! She’s professional, knowledgeable, patient and fast. She made getting new insurance easy and I can’t express how appreciative I am of her.
Bryce M., 2/15/2024 11:12:46 PM
Ashley was great and very flexible with my many demands in getting the policy just right before I close on my home.
John O., 2/7/2024 8:25:31 PM
Shanna Ramirez is awesome! She takes the time to understand your needs, find you what you need and professionally follow up to make sure you get everything completed. Highly recommend!
Paula Y., 2/7/2024 7:16:25 PM
Great Service
Steven P., 2/4/2024 1:26:35 AM
Mr.Wells was great. He did an absolutely wonderful job and found me a really good rate and I will be saving money because of it.
Roger F., 1/27/2024 2:06:36 AM
Professional service and a friendly staff.
Michele G., 1/25/2024 11:22:44 PM
Shanna was very knowledgeable, helpful and professional. Totally satisfied with her customer service.
Lena A., 1/19/2024 4:17:27 PM
She was so professional and super sweet. She answered all my questions and helped us find the right insurance for us so quickly!
Donald S., 1/19/2024 1:17:39 PM
Toby was very professional and helpful. From the time I called him to get a quote for my GL insurance for my business, he never tried to pressure me into anything. I appreciate the help in getting the insurance set up for Kingdom Power Electric!
Frederick F., 1/17/2024 4:53:21 PM
I worked the Shanna and she was awesome.
Lonso L., 1/8/2024 5:00:11 PM
Shanna was extremely helpful in researching insurance options for me to get the lowest rate. She was very professional and thorough throughout the process. She made my experience and transition smooth and wonderful.
Melyssa N., 1/7/2024 4:56:29 PM
Got r done
David H., 1/5/2024 10:12:02 PM
Fast & efficient
Ronald B., 1/4/2024 9:59:48 PM
We are new around here. Do not know anyone else.
Dan C., 12/16/2023 4:49:24 PM
Randy McKee was so nice to work with. I felt he was upfront and honest with me and I feel like he had my best interest in mind.
Michael B., 12/8/2023 4:44:33 PM
Awesome people to work with!!.
Michael M., 12/7/2023 7:20:19 PM
quick response
Annette C., 12/6/2023 10:08:24 PM
It is very nice to speak to a person who knows her stuff. I'm always very satisfied after speaking to her. Especially when I hang up the phone. The Best.
Ron H., 12/1/2023 8:09:13 PM
He answered my questions or quickly found the answer needed.
Mary H., 12/1/2023 6:22:49 PM
Randy is very knowledgeable and professional. He was referred to us by a friend. We had many, many, questions and he was very patient with us. We highly recommend Randy and will be sending referrals to him.
Versile J., 11/30/2023 4:05:07 PM
Shanna was amazing. She was very thorough without wasting my time or money m I'm very lucky to have found her!
Miguel S., 11/15/2023 4:30:37 PM
Shanna was so professional and polite. She is great!
Frank F., 11/9/2023 7:27:32 PM
Honest, professional and able to solve my needs in a timely manner.
Sharon S., 10/31/2023 4:27:24 PM
Goosehead had the program to meet my needs and helped me replace my insurance at a lower price.
Dennis S., 10/31/2023 4:26:12 PM
Shanna was very professional and answered all my questions quickly.
Nathan M., 10/30/2023 5:08:16 PM
Shanna was accomodating, honest and very helpful walking us through our switch and making us feel great about going through Goosehead
Kris V., 10/20/2023 3:25:32 PM
Jackie torres is the best
Rhonda K., 10/17/2023 4:32:21 PM
Shanna walked me through the process with ease. She went above and beyond to be sure the insurance help I needed what the right type at the best price.
Julian B., 10/16/2023 12:37:21 AM
Randy was very helpful, he made sure that we understood everything and got the best possible deals for us
Jacqueline B., 10/7/2023 4:15:13 PM
Customer service
Judith a., 9/28/2023 7:53:27 PM
Jackie was wonderful to work with. Very reliable and efficient.
Juanita S., 9/22/2023 4:10:43 PM
Great service!
Karen F., 9/10/2023 6:08:58 PM
Toby was thorough and gave good explaination.
Clydette J., 9/9/2023 6:00:38 PM
Professional service, knowledge agent, good pricing, easy process!
Charles R., 8/18/2023 5:27:20 PM
Randy McKee was very knowledgeable,
professional & helpful! Top shelf service!
Candace B., 8/10/2023 7:03:15 PM
Shanna was very responsive, personable and helpful.
Jarred V., 8/7/2023 4:49:16 PM
Great customer service
Laschell T., 8/4/2023 4:42:54 PM
Jackie is very courteous. She listened to my needs. She was able to quickly get my quota and complete my policy.
Patrick R., 7/28/2023 7:03:18 PM
Shanna Ramirez was incredible with a review of our current coverage and finding options to save us money with comparable coverage. We switched our home/auto/boat coverage with her through Gooshead Insurance.
Angela D., 7/22/2023 1:02:51 AM
Amazing customer service and quick response.
Kristi H., 7/21/2023 5:36:21 PM
Quick to respond
Kathleen R., 7/18/2023 1:48:28 PM
very professional and friendly
Shirley R., 7/15/2023 8:49:51 PM
Because I like dealing with Goosehead anyone I have delt with has been fantastic. Shana has really helped me on commercial insurance. Told her what I needed in a matter of a few hours she had everything done.
Bennie C., 7/15/2023 4:24:04 PM
Toby was awesome and easy to deal with!
Ronnie S., 7/13/2023 5:59:30 PM
Excellent customer service from Ashley. She was available to handle all my questions. She is amazing!!!!
Gary J., 7/13/2023 4:34:00 PM
Everything went quickly ,efficiently and professionally.
Calvin E., 7/12/2023 1:11:35 AM
Was an easy process to fill out paperwork and sign online. Looking forward to our new insurance.
Jim K., 7/11/2023 4:23:27 PM
Excellent service and price.
Clarence L., 7/10/2023 12:04:49 AM
Shanna was very personable and got us better rates
Sally L., 7/10/2023 12:03:57 AM
Lower ins rates
Raymond c., 7/2/2023 4:42:07 PM
Jackie is amazing!!
I don’t like the agency fee that’s charged per policy.
Ruben G., 6/29/2023 7:06:20 PM
Shanna was super nice and helpful
Raegan H., 6/25/2023 5:46:03 PM
Ashley was nice, personable and friendly. She was very helpful and quick.
Vivian R., 6/23/2023 6:59:48 PM
Jackie was/is always courteous, pleasant and very respectful. She listens and is attentive to my needs. I believe she is committed to the total satisfaction of her clients.
James M., 6/14/2023 6:47:27 PM
Ashley went above and beyond to help me outstanding customer service
Timothy T., 6/7/2023 4:27:28 PM
Randy was awesome
Michael M., 5/30/2023 7:53:59 PM
No issues. Toby very efficient and articulate.
Rayne W., 5/30/2023 6:40:06 PM
Ashley was the biggest help with getting the best auto and renters policies to fit my family needs! She was knowledgeable, patient and responsive with our questions about our policies!
Gina B., 5/10/2023 5:24:04 PM
Very friendly staff
Tammy L., 5/3/2023 7:56:11 PM
So easy and was give great rates
Shante F., 4/28/2023 4:08:11 PM
Shawna was awesome. She explained everything to me and got me covered.
Jill A., 4/25/2023 1:26:00 AM
From start to finish, customer service has been awesome. The rates we received were great and the company was a familiar name. The quotes came in promptly, the office always answered the phone when I called, and the office is close to our home. I feel confident that Shanna will be there to help us with all of our insurance needs.
Virginia S., 4/23/2023 4:03:53 PM
Randy was top notch, down to earth, obove and beyond type of person. Very honest.
Kimberlee H., 4/22/2023 8:55:14 PM
Shanna was fantastic and helpful in every way.
Clayton G., 4/20/2023 4:21:07 PM
She took all the hassle of finding quotes and having a millions different companies calling. Even with a minor hiccup she was still able to assist me and get me quotes quickly.
Amy H., 4/17/2023 4:51:34 PM
good communication, quality info with quotes
Ashley B., 3/31/2023 11:38:14 PM
Ashley was so wonderful and helpful ❤️
Chad S., 3/30/2023 4:13:35 PM
Great service, very responsive, and explained the process and my options.
Annette C., 3/29/2023 10:03:38 PM
Super Helpful with all the questions I had. They found a great package for us with budget friendly price.
Jessica D., 3/28/2023 5:06:56 PM
Shanna is wonderful and has always gone above and beyond for my families insurance needs!
Debora F., 3/28/2023 4:44:44 PM
Shanna was very helpful, quick, and friendly.
Darwin P., 3/23/2023 12:14:18 AM
10
Mark A., 3/12/2023 9:19:53 AM
Low monthly, it's an annual subscription
Kelly C., 3/10/2023 5:45:32 AM
Very courteous, knowledgeable and friendly.
Kimberly G., 3/9/2023 7:25:30 PM
Fast easy convenient
Anna K., 3/6/2023 8:59:56 PM
Completely satisfied! Thank you !
Tristan J., 3/6/2023 4:54:45 PM
She got us better coverage for a cheaper price and was very helpful in the switching process!
Shirley S., 3/5/2023 12:25:39 PM
I’m very pleased the way the handle my case
Brandy E., 3/2/2023 9:24:33 PM
It was a quick and painless process
Luevernal R., 2/26/2023 1:01:50 PM
All of my questions were answered in detail, and Randall was very patient and understanding with me. I would recommend his services to anyone.
Debra B., 2/25/2023 11:50:52 AM
I inquired about an insurance quote and within a day or so I had a quote from Ashley. It was time to renew auto insurance policy and I received quotes from 3 other companies. Quotes were all comparable w/i a few dollars. Went w/ the Goosehead quote overall.
Amber P., 2/22/2023 4:16:07 PM
Ashley went above and beyond to find us the best deal explain everything and very patient with all my questions
Kenneth S., 2/21/2023 3:29:29 PM
Shanna was awesome
Anyssa B., 2/18/2023 7:09:16 PM
Toby and Ashley both helped me tremendously with getting my insurance rate so much lower on my new vehicle and I cannot thank them enough for their time! I will definitely be referring all my people to them!
Julian P., 2/17/2023 3:36:58 AM
Answered all my questions as a newbie!
Iris A., 2/13/2023 10:03:18 PM
Shanna is extremely knowledgeable and makes the process of acquiring insurance for our properties a very smooth one. We refer her to all of our family members, colleagues, and clients.
Sandra A., 2/13/2023 4:42:59 PM
Pleased
Margarita R., 2/8/2023 4:28:24 PM
Quick and friendly service with easy to understand steps.
Sheridan G., 2/7/2023 4:46:03 PM
Shanna went out of her way to answer every question I had and made my first home buying experience a little bit easier. Highly recommend this company as they are honest and dependable. Plus they find you the best rates!
John W., 2/3/2023 10:55:53 PM
We got great service that saved us quite a bit of money.
Melodie W., 2/1/2023 4:14:56 PM
Shana did an excellent job understanding our needs and providing the best options
Thomas B., 1/25/2023 5:18:58 PM
She was very thorough, explained the plan, and worked to find the right plan. Very satisfied and very professional
Robert K., 1/20/2023 12:59:08 AM
Worked hard to get competitive pricing and saved me money.
What else could you ask for??
Did a great job for me.
Michael C., 1/19/2023 4:24:40 PM
Ashley was great and very helpful
Martha H., 1/17/2023 4:27:13 PM
Shanna Ramirez was very helpful and explained everything in complete detail. She was patient and responded promptly to any questions or concerns I might have. She was also very personable and reassuring, which was helpful with me having some anxiety about changing to a new insurance company, after having been with Farmers for 23 years. The bottom line is Shanna saved me money. Thank you again Shanna Ramirez.
Martha Heath
Policy # 965107571
Joy S., 1/15/2023 10:32:18 PM
Toby Brooks was outstanding. He went out of his way to help us and was very thorough. Very professional and friendly.
James H., 1/14/2023 9:38:14 PM
Great work in finding me the correct insurance for my eeds
Jessica A., 1/13/2023 4:13:52 PM
Shanna was awesome and was able to get me many discounts!
Sheryl C., 1/6/2023 7:59:49 PM
Russell S., 12/20/2022 3:20:26 AM
Toby is a great salesman and makes it clear what you are buying. A straight shooter
Airreion L., 12/19/2022 7:44:54 PM
Great customer service
Aeowyn B., 12/19/2022 7:40:41 PM
Shana did a wonderful job finding the best rate for my new business. I've also referred her to Real Estate clients who've all raved about her expertise in Insurance. Thank You!
Aurea S., 12/16/2022 4:13:26 PM
Very friendly
Mark S., 12/6/2022 3:57:11 PM
Great customer service care. Randy took the time to explain everything along the way
Andrellis J., 12/6/2022 2:48:21 AM
Great experience
Jo M., 12/3/2022 4:48:39 PM
Toby was great to work with.
Carolyn D., 11/25/2022 12:17:50 AM
Knowledge & thoroughness of Toby Brooks. S Ed me money
Anthony H., 11/21/2022 4:13:53 PM
After weeks of searching, Ashley was able to get me the best quote for my needs!
David M., 11/18/2022 6:12:00 PM
Ashley. She was excellent.
Michael S., 11/18/2022 4:46:31 PM
Shanna was easy to work with and made it very easy to do business with. No pressure. No hassle.
Howard B., 11/12/2022 10:57:05 PM
I worked with Shanna Ramirez. She was extremely helpful. She was the only agent that was able to get me insurance coverage for my business at a great price. I'm very pleased with her work.
Fannie A., 11/11/2022 5:55:36 PM
Shanna has great customer service and takes time to talk over policy with the customer I would recommend her to other people
Ralph M., 11/9/2022 7:01:34 PM
Excellent Customer Service!
Peggy M., 11/9/2022 6:59:28 PM
She was very helpful and walked me through the whole process, top notch service!
Wendy F., 11/5/2022 5:21:33 PM
Great customer service
Patricia W., 11/3/2022 1:57:28 AM
Ashley is absolutely incredible. She was extremely wonderful in helping us navigate the insurance selection process. We highly recommend her!
Tina H., 10/31/2022 4:08:41 PM
Shanna was very thorough and timely.
Terry A., 10/26/2022 5:22:48 PM
It is rare these days to get great service. Randy McKee has been upfront with information, very helpful, flexible as we had to work through some things and just a pleasure to deal with. If the insurance we purchased is as good as he has been, we are in good hands.
Carla M., 10/26/2022 5:21:57 PM
It is rare these days to get great service. Randy McKee has been upfront with information, very helpful, flexible as we had to work through some things and just a pleasure to deal with. If the insurance we purchased is as good as he has been, we are in good hands.
Christopher G., 10/22/2022 12:08:39 PM
Excellent service and friendly
Sandra P., 10/22/2022 11:23:59 AM
Toby was great. Answered all my questions and led me through the process step by step.
Janelyn E., 10/15/2022 7:16:33 PM
Shanna was super nice, personable, and thorough with her assistance.
Angel T., 10/15/2022 7:15:40 PM
Shanna was super nice, personable, and thorough with her assistance.
Jessica L., 10/15/2022 11:19:51 AM
Shanna was very quick to respond and answer all questions we had. She was able to obtain lower quotes than we were previously paying. She also did a great job explaining the difference between the different policies she was offering in advance of me even asking. Overall great experience. So glad we went to her.
George C., 10/14/2022 1:42:51 PM
Very nice and personable.
Christopher F., 10/13/2022 2:09:37 PM
Truth.
Matthew M., 10/13/2022 1:45:29 PM
Personal and professional conduct and communication by Randy McKee
Nicholas B., 10/10/2022 11:58:48 AM
Sooooo helpful
Daniel A., 10/8/2022 7:30:05 PM
Great service
Sue B., 10/5/2022 1:33:54 AM
We have always had very good experiences with Goosehead Insurance. They are very professional and always good customer service.
Sue Burton
Daniel B., 9/30/2022 11:08:00 AM
Excellent service
Owen A., 9/27/2022 12:31:38 PM
Prompt and courteous service
Johnny W., 9/24/2022 11:14:33 AM
Very courteous and timely. Delivered what I asked for.
Nico E., 9/17/2022 12:01:49 PM
Just an overall great experience and friendly environment, I was able to get things set up very smoothly as well!
Belinda G., 9/16/2022 6:31:55 PM
Shanna was very friendly, knowledgeable and got back to me quickly
Adam H., 9/16/2022 3:07:07 PM
Toby has been fantastic from start to finish with my transition.
Mike A., 9/16/2022 11:07:48 AM
Randy was outstanding. He was massively helpful! I will be a customer of his for life!
Joshua P., 9/12/2022 12:06:23 PM
She was awesome and very helpful!
Marie W., 9/9/2022 12:40:23 PM
It is his professionalism and commitment to his clients. His tenacity is outstanding.
Timmie K., 9/9/2022 11:40:53 AM
Very helpful
Weldon R., 9/1/2022 4:42:13 PM
Randy did a great job.
Shane D., 8/30/2022 3:22:37 PM
Quick helpful responses
Christopher M., 8/29/2022 9:59:31 AM
Shanna was very helpful through out the entire process
Jose G., 8/27/2022 11:20:23 AM
The process was very easy
Robert D., 8/25/2022 8:11:26 AM
Very responsive and great service
Mark S., 8/24/2022 6:47:10 PM
Excellent costumer service. Very good Person
Carol B., 8/19/2022 4:42:15 PM
Fast Service and a good value.
Lindsey W., 8/17/2022 11:11:13 AM
Toby was great!!! Attentive, thorough, very knowledgeable. I have already sent several people his way!!
Jimie S., 8/16/2022 6:23:47 AM
Randy was very informative and worked hard to give me the best coverage for a great price.
Vethamanickam S., 8/13/2022 4:13:21 PM
Shanna is very professional and her communication was excellent
Very knowledgible.
David B., 8/6/2022 8:58:30 PM
Our insurance rate went down almost $300 a month!
Virginia L., 8/4/2022 11:11:00 AM
Toby made it easy to find the best policies for my needs.
Ronald J., 7/31/2022 1:10:49 AM
Randy - excellent attention to detail, prompt follow up, always trying to do a good job for us --
Rita R., 7/30/2022 7:55:32 PM
Agent was in the office, answered the phone promptly, was very friendly, spoke well so I could understand him, knows the insurance products he is selling, made suggestions, offered an opportunity to do the “drive safe” discount for more savings. I have to say I was totally not expecting such a professional, courteous person! After all “Goosehead” is an unusual name for an agency.
Rita R., 7/30/2022 2:55:32 PM
Agent was in the office, answered the phone promptly, was very friendly, spoke well so I could understand him, knows the insurance products he is selling, made suggestions, offered an opportunity to do the “drive safe†discount for more savings. I have to say I was totally not expecting such a professional, courteous person! After all “Goosehead†is an unusual name for an agency.
Joshua S., 7/30/2022 11:42:18 AM
Toby was kind, helpful, informative and saved us a big on our insurance! We are excited about this new adventure together
Dilon E., 7/29/2022 8:09:18 PM
Toby was super helpful and very nice and that is the primary reason for the scores I gave.
Dustin K., 7/15/2022 11:01:11 AM
Shanna listened to what it is that we were looking for and was able to find us something that met our needs.
Ravonnia E., 7/14/2022 8:47:53 AM
I have done business with Toby for years he is on top of everything and answers all my questions as quickly as possible
Marina G., 7/8/2022 5:05:00 PM
She was so helpful with all the information she provided to help us make the most informed decision.
Rebecca F., 7/7/2022 7:15:22 PM
Personal service
Esther C., 6/30/2022 11:41:57 AM
He was very professional, attentive and he explained everything very clear. And he was very patient with me.
Ivan R., 6/29/2022 3:32:11 PM
The main reason was that Mr. Randy was a sincere person and always seeking the best for the clients. I highly recommend Mr. Randy to anyone seeking insurance services and excellent quality customer service. I give him a 10 out of 10 on customer service and knowledge.
Shad M., 6/29/2022 11:15:06 AM
friendly, very prompt service and took care of all my needs
Gerardo P., 6/27/2022 11:43:37 AM
Very easy and fast experience
Danny O., 6/27/2022 11:33:04 AM
They did a great job
John H., 6/23/2022 12:43:18 PM
Toby was easy to work with and got my quote fast!
Patricia P., 6/11/2022 10:01:16 AM
Shanna's responsiveness.
Kenneth W., 6/10/2022 2:51:51 PM
Randy McKee is a great guy. He worked hard to find me better insurance at better rates.
Michael M., 6/8/2022 12:36:06 PM
Shanna was able to find the policy that was best for my situation. Very responsive and prompt with communication.
Melissa G., 6/4/2022 1:29:55 PM
Shanna was very helpful and professional. She answered all my questions and helped us find the best rate
Nick D., 6/4/2022 11:08:33 AM
Toby was wonderful and very helpful!
Callie D., 6/4/2022 11:08:04 AM
He was great!
Andrew G., 6/2/2022 11:06:31 AM
Shanna made it super simple for choosing the right policy for us!
Robert R., 5/22/2022 1:33:00 PM
Diligence
Shantelle H., 5/21/2022 1:37:19 PM
Quick and easy
Erin M., 5/19/2022 10:08:10 AM
Very informative about the insurance companies and the rates. Broke it all down for me and found me a better rate better coverage for less then what I was paying. Super nice guy and helped me understand what I would be getting. Was available after hours was able to text me while I was at work and couldn't talk. I most definitely will be referring him to my friends and family.
Tammy C., 5/18/2022 8:18:36 PM
The agent is the most professional agent I have ever worked with. Great service and very helpful.
Kandiss M., 5/18/2022 11:41:36 AM
Shanna has been very helpful in my first home buying process.
Dawn R., 5/12/2022 11:12:35 AM
Professionalism!
Lupe L., 5/10/2022 6:04:09 PM
So far the service has been very good. Shanna is knowledgeable about insurance and very helpful. I am happy with the service received so far. Glad my neighbor referred her to me.
Amber O., 5/10/2022 1:31:54 PM
Everything was very smooth and Shanna was awesome
Krystina S., 5/6/2022 11:42:09 AM
She was very helpful and worked with us to get it done in a timely manner!
Jodi M., 5/5/2022 1:36:28 PM
She was very friendly and fast!! So happy we decided to switch!
Clifford C., 5/4/2022 8:46:53 PM
Easy process, great representative, and great rates.
Jessie G., 4/26/2022 4:27:25 PM
Toby is a very sufficient sales person
Artley R., 4/25/2022 10:36:12 AM
My sales agent Shanna Ramirez was very kind, patient, and attentive with helping me find car insurance prices that were affordable for me but yet also making sure I would be covered well if anything was to happen. She was very open with her time and responded quickly to all the times I would reach out to her for help or questions.
Johnny T., 4/23/2022 12:27:38 PM
Simple, quick and courteous!
Jimmy B., 4/22/2022 8:52:04 PM
It was very easy to understand and friendly service. Any questions I had she responded quickly.
April I., 4/21/2022 11:26:05 AM
Shanna Ramirez was very quick at responding and helping us with all our questions for my first home.
Suheydi M., 4/18/2022 3:32:57 PM
Professionalism from agent
Cory S., 4/14/2022 9:40:03 AM
Mr Brooks had our quote within a matter of hours. The entire experience was amazing and will definitely be referring to everyone!
Wendy G., 4/12/2022 7:43:48 PM
The agent always did exactly what she said she would. Feel comfortable working with her.
Jane P., 4/8/2022 1:03:41 PM
Trustworthy and friendly...Jane Potter.
Betsy H., 4/6/2022 10:56:59 AM
Shanna was available & patient with all my questions, super knowledgeable & really cared about finding me an affordable option for my insurance needs. So glad she was referred
Antwan M., 3/31/2022 11:40:24 AM
Very cordial and helpful throughout the purchasing process.
James P., 3/30/2022 8:09:17 AM
Timely response and helpfulness
Lisa C., 3/28/2022 12:17:42 PM
Amazing customer service. She made the experience very quick and easy!
Thomas M., 3/19/2022 9:36:04 PM
Shanna was fast and found a good quote
Macey S., 3/19/2022 12:18:59 PM
Randy is helpful and easy to work with. He is prompt with returning phone calls and found us exactly what we needed.
Colsha D., 3/12/2022 9:36:17 AM
Randy McKee was awesome. His communication on point, he was friendly and made sure I understood everything!
Shawn H., 3/8/2022 10:58:21 AM
He went above and beyond what I could have asked for.
Maranda M., 3/4/2022 2:40:55 AM
Shanna made this process so incredibly easy and was super knowledgeable and was able to effectively help me understand what my options were.
William S., 2/21/2022 7:17:24 PM
Friendly, responsive to questions, timely responses, and reasonable quote.
Maxwell V., 2/19/2022 11:13:55 AM
Toby Brooks was a fantastic representative and pleasant to work with. I had no issues with him whatsoever and will recommend him to friends.
Michael B., 2/18/2022 8:27:07 PM
The service. Polite and friendly
Ginell C., 2/18/2022 11:27:52 AM
I have had nothing be the most excellent service from Randy. He will now and forever be my insurance provider.
Robert B., 2/17/2022 10:55:40 AM
Shanna made it very easy. She is very kind and courteous. I would recommend her to all my my friends.
Troy H., 2/12/2022 10:36:16 AM
The all around service that is provided. Agents are great and very helpful. Product and pricing is well within my budget.
Marian R., 2/5/2022 10:40:52 AM
Great service and communication with Ms. Ramirez
Carlos T., 2/1/2022 11:20:22 AM
I'm very satisfied with the service provided.
George C., 2/1/2022 10:16:51 AM
Great Job
Andrea R., 1/28/2022 5:38:18 PM
Shawna helped me with everything, even setting up 3 way calls with my former provider because I was having trouble getting any cooperation from them. Absolutely fantastic experience!
Jimmy O., 1/27/2022 8:39:53 PM
Shanna Ramirez helped me with my insurance problem as soon as I walked in. Not exactly sure what her job is, but I feel she went above and beyond it, to help me. Will remember her if I need future help.
Jasper E., 1/27/2022 6:10:08 PM
Excellent and fast answers and good service. And excellent premium.
Brenda S., 1/20/2022 2:27:30 PM
Good policy by a knowledgeable nice rep
Dawn S., 1/15/2022 11:56:11 AM
Easiest decision to make knowing I was given the best options. Very knowledgeable and able to explain processes and answer questions. Definitely work for you. Quality service.
Timothy S., 1/15/2022 11:50:10 AM
Excellent service. Made whole process so easy and able to explain and answer my questions. Just having someone to help make the best decision is everything. They really want the best options for you to choose from.
Robert G., 1/13/2022 12:18:13 PM
Randy did great
Steven D., 1/12/2022 11:43:21 AM
Shauna has always been great should have done it sooner
Tyler P., 1/12/2022 11:11:36 AM
She went over and beyond to help me!!
Brandon B., 1/10/2022 10:44:05 AM
Shanna was very helpful and explained everything perfectly!
Haley N., 1/10/2022 9:35:29 AM
Shanna was so helpful! She was even able to set me up with a concierge for my utilities. I really appreciate her and how easy she made this experience for me. I already recommended Goosehead Insurance to my parents and a few friends looking for home owners insurance!
Kenneth R., 1/4/2022 10:59:38 AM
My agent
Sandra W., 12/4/2021 4:51:50 PM
We got more coverage with Goosehead.
Terri C., 12/1/2021 12:57:44 PM
I get prompt and friendly service. The agents go above and beyond to help me find the right coverage for my properties.
Morris W., 12/1/2021 11:18:30 AM
Mr. Brooks went over several options we had in changing our Insurance. I went to his office several days later and he had all the information ready, It was a painless transaction. Great service.
Brittany P., 11/25/2021 12:02:07 PM
Shauna took was very quick with response and helpful! Thank you
Olatoyin A., 11/23/2021 1:21:50 PM
Great service and helped me save money
Matthew H., 11/20/2021 1:31:10 PM
Toby Brooks!
Walter G., 11/19/2021 10:33:48 AM
Excellent service cost and personality
Celeste C., 11/14/2021 1:03:15 PM
Randy ensured we got the best offer and explained to us what was most important when coming to coverage. He helped ease the stress that comes with purchasing a home.
Gilberto C., 11/12/2021 3:44:46 PM
Mr Randy was extremely helpful and knowledgeable. He took his time and compared other option and helped us understand which choice would be the best.
Grant T., 11/11/2021 10:06:10 AM
Great service and knowledge about the products.
Brittany M., 11/10/2021 10:23:51 AM
I had a quote the same day, and I was walked through the understanding of my coverage.
Ashlee T., 11/8/2021 8:00:15 AM
Toby was extremely friendly and knowledgeable!
Charlene L., 11/4/2021 11:38:45 AM
Outstanding and very responsive! Very informative and helpful!
Landis L., 11/3/2021 6:22:20 PM
Agent is on top of finding the insurance that fits my needs and at the lowest price.
Tandy P., 11/3/2021 10:35:36 AM
Shonna was very helpful
Rick E., 10/28/2021 6:03:21 PM
communication, responsive
Samantha N., 10/27/2021 8:10:48 PM
I feel like Randy provided trustworthy advise in a timely manner. He was very responsive and helpful with multiple policies and lined everything out to where I didn't feel stressed about it.
Patricia L., 10/19/2021 11:19:21 AM
amazing service.
Michael L., 10/19/2021 11:18:53 AM
best service/pricing i have seen
Stephanie G., 10/15/2021 12:36:35 PM
Moving to a new state and trying to shop for both home and auto insurance is overwhelming. I tried and had an average of 20-35 missed calls from sales. She took that off my plate. Did the research and found the best deal for me. That was huge. Shanna gets a gold medal for her professionalism and promptness. Any future need for family and friends I will send them her way.
Karl P., 10/15/2021 12:02:42 PM
Shanna was great to work with
Faustino G., 10/13/2021 4:35:40 PM
Cost & service
David W., 9/30/2021 2:46:05 PM
Friendly, competent service. Randy was knowledgeable about different types of insurance and answered all my questions.
Joseph M., 9/27/2021 10:06:39 AM
Very good communication and the fee was waived - we'll definitely leave a public review.
John P., 9/27/2021 8:48:15 AM
Great personable service, great products.
Michael P., 9/23/2021 3:42:58 PM
Randy was very friendly and knowledgeable. He answered all my questions and made sure I understood everything. So glad we found him!
Ollie I., 9/23/2021 3:11:24 PM
Shanna was very knowledgeable and very helpful with all my questions.
William B., 9/21/2021 4:08:03 PM
This was BY FAR the easiest homeowners insurance policy I have ever purchased. My current coverage was thru Foremost and we had completely remodeled our home and only had $29000 coverage from years ago. Foremost was giving us a song and dance so I contacted Toby thru a real estate friend who had valued our home now at over $150000. Toby was professional and got the job done.
Jenedid R., 9/17/2021 3:58:52 PM
My experience was fast and easy to get exactly what I was needing at a very reasonable price
Darwin B., 9/17/2021 12:45:29 PM
Great service.
Margaret M., 9/17/2021 11:31:29 AM
Shanna was personable and made things so easy. We are relocating from Pennsylvania to Texas and planning our move has been insane. Shanna has made setting up our homeowners insurance so very easy.
Dallisa H., 9/14/2021 6:00:12 PM
Very friendly and responsive!
Angela S., 9/11/2021 8:55:13 PM
Great rates, and good customer service
Angela S., 9/11/2021 8:47:59 PM
Good rates, and great customer service
Oliver O., 9/10/2021 2:04:42 PM
Shanna Ramirez performance.
Christina N., 9/10/2021 1:36:24 PM
Excellent service!
Jose L., 9/2/2021 9:13:26 AM
She made everything simple and understandable.. she took the time to handle my needs.
Saleem M., 8/26/2021 10:18:56 PM
Exceptional Service
Luis G., 8/26/2021 12:50:30 PM
Shanna was so wonderful to work with. Quick, efficient and didn't waste my time.
Stephen S., 8/25/2021 8:58:17 PM
Quick response and very friendly customer service.
David E., 8/22/2021 12:52:12 PM
Great timely service
Kim G., 8/21/2021 12:04:43 PM
great service, friendly answered my questions
Monica A., 8/17/2021 4:00:13 PM
Toby is professional and friendly to his customers.
Barbara W., 8/16/2021 1:58:05 PM
Randy is great to work with and always helps him with any issues that I have.
Reginae S., 8/10/2021 5:40:57 PM
Professionalism and Randy being a listening ear and making sure we were taken care of
Jennifer B., 8/2/2021 11:10:20 AM
Randy McKee! He is a man of integrity and excellence and I adore people like him who like to make the world a better place. He was patient with me and never pushed. Thanks Randy! You’re the man!!!!
Jimmie F., 7/27/2021 5:44:57 PM
Shanna was great! She took awesome care of us.
Rebecca F., 7/27/2021 5:43:23 PM
Shanna was great and took awesome care of us
Kameron B., 7/26/2021 6:17:34 AM
Customer Service
Julian B., 7/23/2021 1:14:50 PM
I've consistently used Shanna to obtain the best prices and even when she doesn't have the best prices, I still go with her. Her service and willingness to go the extra mile after making the sell is worth the extra charges.
Erica L., 7/23/2021 12:24:56 PM
Randy is on the ball!
Callie H., 7/22/2021 11:51:59 AM
He was very helpful and very pleasant to work with!
Adam F., 7/20/2021 6:56:54 PM
Excellent service
Jimmie S., 7/19/2021 10:33:02 PM
Randy spent time explaining options to me.
Vince E., 7/18/2021 2:02:50 PM
Shanna was knowledgeable
Dvonte W., 7/17/2021 11:26:52 AM
She was amazing and very patient with us!
Phyllis D., 7/15/2021 11:47:14 AM
Professional, friendly, prompt and convenient service!
Michal H., 7/12/2021 12:04:14 PM
Shanna made the process easy to understand and very simple. I appreciate it!
Douglas R., 7/9/2021 7:19:20 PM
Randy was great to work with
Charles I., 7/8/2021 4:18:27 PM
Understand my insurance better than I have before, had all my questions answered and got a good rate.
Jessica L., 7/8/2021 2:31:58 PM
Shanna was excellent! Very professional and the savings she got me and my family are incredible! So easy to work with and totally blew my expectations out of the water! Great agent!
Elizabeth F., 7/8/2021 11:06:17 AM
Very friendly and easy to contact
Gary L., 7/7/2021 11:19:34 AM
Always clear and concise
Shanyia W., 6/30/2021 12:52:24 PM
Great customer service from Shanna, she really assisted well with renter insurance
Jason C., 6/30/2021 11:57:46 AM
Toby spent the time that others didn’t.
Robert G., 6/30/2021 12:07:04 AM
He really cared about what was best for us and our needs, where other insurance agents just care about selling a policy. He took the time to find the most bang for our buck and make sure we had great coverage and also saved us over half of what we were paying on our homeowners policy. Highly recommended!!
Ricardo R., 6/25/2021 12:37:11 PM
Detailed explanation of coverage
Achly C., 6/24/2021 4:49:09 PM
Randy was extremely diligent in looking for the best policy for our needs.
Tiffany L., 6/24/2021 4:46:41 PM
Fast, friendly and efficient!
Aaron S., 6/18/2021 2:46:18 PM
He went above and beyond to help me with the coverage we needed. Very prompt and professional.
Scott P., 6/18/2021 11:39:01 AM
Clear and helpful info for an informed decision plus convenience of multiple companies in onestop shopping! Toby rocks!
Lyndsey E., 6/17/2021 11:06:56 AM
Shanna was great and very informative. Definitely someone I would want for an agent
Diane H., 6/15/2021 2:08:37 PM
Randy is a good listener and was very informative regarding all the details that I had questions about.
Oliver O., 6/7/2021 11:58:02 AM
Great support from agent Shanna Ramirez
Denisse G., 6/5/2021 3:35:46 PM
Expedited support and great deals.
Rebecca J., 6/4/2021 3:09:13 PM
Shanna is wonderful - very knowledgeable, very understanding, and very patient and kind. She really works hard to get the best coverage for the best value. She explains things clearly and makes you feel like she has your back!
Nicholas W., 6/4/2021 1:33:04 PM
She is absolutely amazing. She broke every single item down and made sure that we fully understood the topic before moving to the next.
Alyssa G., 6/4/2021 11:24:51 AM
S. Ramirez did an amazing job in finding me insurance quickly. She was amazing to work with!
Jill H., 6/4/2021 11:13:58 AM
Toby Brooks is just a great agent.
Alysha W., 6/4/2021 11:10:23 AM
Shanna was extremely efficient in finding us exactly what we needed within the exact price we needed. She worked quickly and got everything handled for us so easily.
Nicholas G., 5/30/2021 6:12:50 PM
Shanna was efficient, professional.
Jennifer M., 5/29/2021 11:14:20 AM
Shanna went ABOVE all expectations to make this process smoother for me. She took extra time to call and verify all the information for my portfolio of homes! Amazing experience
Lynn K., 5/28/2021 8:25:06 PM
The service was great and convenient. I was able to text and email instead of needing to call all the time.
Harmoni G., 5/28/2021 11:20:33 AM
Shanna was amazing. She was so knowledgeable, so quick to respond. I had been working with someone from our current insurance and they were not anywhere as knowledgeable or helpful as Shanna.
Cole C., 5/27/2021 10:23:46 AM
Fast, friendly service
Joseph C., 5/26/2021 1:39:13 PM
I felt a sense of commitment towards my plight. No pressure, yet sound advice. Thank you
Bailey H., 5/21/2021 12:04:22 PM
Shanna was very thorough and she worked a deal for me very fast! I am super satisfied with the deal she found for me and I’m grateful for the advice she was giving me as we were working together.
Katherine D., 5/20/2021 5:13:07 PM
Responded quickly and we received quotes within 24 hours of speeking with Toby.
Joe V., 5/20/2021 1:48:26 PM
Prompt,efficient friendly service
Cristina A., 5/18/2021 11:42:32 AM
The best costumer service
Brittany M., 5/15/2021 11:54:25 AM
Toby is super helpful and professional and answered all my questions I had about switching over to a different insurance company. As well as saving me $250 monthly and $2,500 yearly he the motherfucking realest
Michelle D., 5/14/2021 11:10:00 AM
Fast service
Toni F., 5/12/2021 12:44:10 PM
Good rates and friendly agent
Joshua E., 4/24/2021 1:58:38 PM
great people
Uriah S., 4/17/2021 7:39:49 PM
Toby Brooks is top notch with class! I would highly recommend his professional services to all of our friends and family. He takes the time to listen to our needs and DELIVERS! I look forward to building a lifelong relationship with Goosehead Insurance and Toby Brooks.
Uriah S., 4/17/2021 7:34:34 PM
Toby is EXCELLENT! We had the opportunity to learn and receive products we needed. I would reccommend Toby and his EXCEPTIONAL service to everyone I know.
Sandra S., 4/17/2021 7:32:00 PM
Toby has been extremely helpful in setting us up with insurance we need. He also took time to educate along the way! This has been the best experience and client services we have ever recieved.
Joseph P., 4/15/2021 12:29:59 PM
Shanna was so helpful and just easy to talk to. Made it a lot easier when I'm already nervous talking about a subject I know nothing about. She made sure to walk me through and explained every last thing.
Teresa K., 4/10/2021 11:12:12 AM
The great amount of time he spent with me trying to find a lower priced policy with the same benefits.
Beverly T., 4/8/2021 6:36:57 PM
Personable and willing to go the extra mile!
Kristin N., 4/6/2021 9:25:06 PM
Shanna was great helping with everything, every step of the way.
Johnathan M., 4/6/2021 9:23:24 PM
Because she was absolutely great.
Tonya G., 4/6/2021 11:13:40 AM
Shanna was very friendly, knowledgable, and patient. It was a pleasure to work with her, and I feel we got a very fair price for the coverage we purchased for our home.
Ahmed F., 4/5/2021 1:16:10 PM
Great customer service.
Zeb J., 4/3/2021 8:38:14 PM
Outstanding customer service with thorough details
Christopher I., 4/2/2021 7:12:42 PM
Shanna was very friendly and welcoming. She explained everything to me and the whole experience felt very personal.
Sierra L., 3/30/2021 11:23:39 AM
Shanna Ramirez presented our insurance options in a quick, friendly, and professional manner. She answered all of the questions we had and was a pleasure to work with!
John H., 3/26/2021 3:01:23 PM
Shanna was ver Courteous
Lesly V., 3/23/2021 11:16:59 AM
Excellent rates, great communication and explanations
Brandon M., 3/16/2021 11:41:55 AM
Randy was a fantastic representative. He called me almost daily, explained packages to me, and spent a great amount of time finding insurance that would work for me at a competitive price. His customer service is one of the main reasons I went with Goosehead.
Thomas I., 3/12/2021 10:32:35 AM
Quick service and easy setup
Byron N., 3/11/2021 3:34:06 AM
Customer service and ease of processing was seamless.
Thomas I., 3/10/2021 10:46:18 AM
Great and quick service.
Carissa F., 3/6/2021 1:42:10 PM
Shanna was very comprehensive. She discussed so many little things to ensure we had coverage for everything we needed without over covering our family.
Tami F., 3/5/2021 10:37:05 AM
Was an easy process and it was a great experence
Keith H., 3/4/2021 11:19:42 AM
Very helpful to my specic needs and friendly
Rudolf W., 3/2/2021 8:43:28 PM
Just all around good service.
Holly B., 3/2/2021 10:07:27 AM
great and responsive agent - Toby Brooks
Douglas R., 3/1/2021 12:30:05 PM
Great customer service
Bradley P., 2/27/2021 12:30:10 PM
Randy McKee's quick and personalized assistance
Jeffery P., 2/26/2021 10:22:20 AM
Great personal attention to our individual needs.
Jan P., 2/6/2021 11:44:55 AM
Friendly, efficient service.
Caran M., 2/6/2021 10:05:44 AM
Great service!!! Saved me money better coverages great job Shanna!!
Raul U., 2/2/2021 11:46:56 AM
Awesome service, very upfront and laid out everything. Explained to the T.
Sonja S., 1/30/2021 12:35:38 PM
Prompt customer service
Ricky C., 1/29/2021 12:15:37 PM
I love Toby
Nimschi P., 1/29/2021 11:08:25 AM
EASY PROCESS AND COMMUNICATION WAS AWESOME!
Rose E., 1/27/2021 11:45:32 AM
Randy explained everything in a way that i could understand. He also took into consideration what I need in terms of coverage
Shantha A., 1/27/2021 8:44:08 AM
Toby has been wonderful and provided clear and professional service on top of saving us thousands! Highly recommended!
Gary L., 1/25/2021 11:53:03 AM
Toby has always been the Very Best
Jeremiah J., 1/23/2021 10:43:01 AM
Shanna Ramirez was asked to find home insurance on a 3 to 4 day notice to estimated closing. She was attentive throughout the whole process and made me feel confident that I was making that right selection.
Ethel F., 1/22/2021 11:02:34 AM
good service
Guillermo R., 1/22/2021 11:01:55 AM
good service
Peggy R., 1/22/2021 11:00:38 AM
good service
Gale L., 1/20/2021 5:20:46 PM
He is very informative and professional
Ashleigh D., 1/14/2021 12:55:21 PM
He was very helpful and very knowledgeable.
Kenneth C., 1/14/2021 12:26:53 PM
Thanks to Shanna I was able to get what I was looking for. Thanks Ken
Christina S., 1/12/2021 8:22:48 AM
The process was simple and smooth. Everything was handled efficiently and made very easy for me.
Margaret C., 1/9/2021 10:04:58 AM
Experience with insurance support.
Marc C., 1/8/2021 11:10:50 AM
Great customer service.
Elizabeth J., 1/8/2021 10:14:43 AM
Shanna Ramirez was able to secure more and better coverage for us with a significant savings. She is extremely knowledgeable and was able to answer all of our questions concerning our home and auto coverage. She's super responsive and patient.
Jocelyn R., 1/7/2021 10:24:16 AM
Best costumers service
Mallory A., 1/5/2021 10:49:38 AM
Shanna is the BEST!
Neftali R., 1/5/2021 10:15:23 AM
Top of the line service
Askarali K., 1/2/2021 10:21:32 AM
Shanna is one of my great Agents and I appreciate her hard work, honesty, punctuality and immediate response to any questions or concerns.
David H., 12/29/2020 11:31:36 PM
Excellent Customer Service
Deborah J., 12/29/2020 4:14:18 PM
Very helpful and friendly
Sugeily M., 12/24/2020 10:09:51 AM
Very professional aprochable and just on top of things
Bart B., 12/18/2020 3:07:30 PM
Great experience! Very straight forward and honest.
JoAnne L., 12/18/2020 10:09:17 AM
I couldn't be happier. Shanna was referred to me by a neighbor and I am so glad I called her. I thought I already had the best prices, but she still saved my husband and I more than $300. She secured home and auto insurance. Not only were the prices better, the coverage was better. I'm very impressed. Thanks Shanna!
Betsabe L., 12/14/2020 10:08:28 AM
Shanna was extremely helpful. Her customer/client service is excellent!
Jakia I., 12/11/2020 2:01:08 PM
Logan McMurdo
Tracy T., 12/10/2020 11:19:13 AM
Very pleased with the service
Phillip T., 12/10/2020 11:18:24 AM
Very happy with the service
Jennifer D., 12/10/2020 10:06:40 AM
Toby is awesome! He also is saving me a ton of money!
William L., 12/3/2020 8:58:05 AM
Shanna is not only very helpful she’s all about the clients. You can tell she’s a hard worker and very personable
Qudarro W., 12/2/2020 8:15:18 PM
He was very helpful
Chris L., 11/28/2020 10:44:15 AM
Toby has been my go to insurance agent for several years now. I feel like my assets are protected because of him
Belinda P., 11/27/2020 7:00:48 PM
Randy shopped around and got me the very best deals and he stayed in touch to make sure I was satisfied and helped with any issues or concerns I had. Great customer service.
Yolanda M., 11/24/2020 3:45:13 PM
Toby was very attentive and answered my questions completely. He explained things so clearly, I really had no problems understanding.
Jose R., 11/19/2020 10:09:35 AM
Knowledgeable and professional
Denise d., 11/18/2020 10:06:28 AM
Toby Brooks was friendly, fast, efficient, and accommodating.
Kaci R., 11/17/2020 10:12:10 AM
Was very helpful in all my questions on making sure we got the best policy for my family at an affordable price. Treatment me like family.
Jessica Y., 11/15/2020 4:15:59 AM
Shanna was awesome to work with! She is so personable and has such a knack for explaining how she operates and why she provides the choices she does. So thankful that Fairway referred me to her! They’re a dream team pairing
Aundreal T., 11/14/2020 2:45:14 PM
Shanna Ramirez is an awesome agent. She made my experience so easy, as I was confused about the different coverages. She is a great asset to your company and I will definitely be recommending Goosehead to all of my friends and family. I wish I would have known about her and the company sooner.
Kinetha R., 11/12/2020 4:46:33 PM
Randy worked hard to compare cost and coverage to get us the best deal.
Timothy B., 11/12/2020 11:10:02 AM
Shanna Ramirez worked hard to find a good price for my homeowners insurance. She is very focused on providing great customer service.
John P., 11/12/2020 10:18:32 AM
Professional Service and Economically Beneficial Policy.
Harriett G., 11/10/2020 10:16:42 AM
She was prompt, professional and efficient. She is a very good representative for your company. Thanks.
Jeff H., 11/9/2020 11:24:48 AM
Toby was very informative and really knows his craft. That guy can write any insurance I need!!!
Toby B., 11/7/2020 3:56:28 PM
Great experience!
Glenn W., 11/6/2020 10:24:57 AM
Great customer service, He knows his stuff.
Christina C., 11/3/2020 11:38:39 AM
Shanna answers all my questions and take care of all my needs. Thank you Shanna
Scott A., 11/2/2020 10:09:27 AM
Had a great and friendly experience with Randy. He did a fantastic job of helping with our insurance needs in a timely manner. Would definitely recommend Goosehead to others.
Jamie J., 11/1/2020 3:15:26 PM
She did all the hard work looking up rates that were suitable.
Louie D., 10/30/2020 9:38:30 AM
Shanna was very professional, courteous and friendly in her work and provided quotes for review very promptly. Shanna also explained very well in terms I could understand any question that I asked. I feel she will continue to be there for me as my agent whenever I need help. Great Job !
Janet C., 10/29/2020 1:17:31 PM
Shanna Ramirez great personality and extremely helpful..
Gettes M., 10/28/2020 12:44:57 PM
Very happy and prompt service. Thank you!
Christy W., 10/26/2020 4:10:08 PM
Toby is patient, friendly, forthcoming and fun. Great agent.
Steven B., 10/22/2020 7:50:50 PM
Friendly, knowledgeable and was able to find policies that lowered my overall bill.
Crystal S., 10/21/2020 12:07:39 PM
Shanna was very friendly and helpful during the process. This was my first time purchasing house insurance and she explained the details thoroughly. This made me feel comfortable and at ease to continue doing business with her.
Janeen T., 10/19/2020 9:46:47 AM
He is works with my schedule and makes time to help me and my family, he provided advise and clarity when needed and has not let me down yet.
Miguel D., 10/16/2020 4:14:51 PM
Accessibility, friendliness
Donna S., 10/16/2020 11:33:02 AM
I spoke to several different companies and hadn’t found good, affordable coverage. Toby did a great job in getting us a reasonable offer.
Russell S., 10/16/2020 11:30:43 AM
Toby was wonderful and very helpful
Yolanda C., 10/16/2020 7:01:17 AM
She provided me with hassle free service that was so quick and also provided me with better coverage than I previously had. Definitely recommend her!
Elisa B., 10/14/2020 9:07:51 PM
Excellent customer service. Quick responses. Easy to communicate with and get a hold of.
Elisa B., 10/12/2020 12:38:55 PM
Excellent customer service. Very friendly and convenient prices.
Kathryn R., 10/11/2020 7:12:54 AM
Shanna made it very easy, quick, and simplified one step of our home purchase process which is amazing.
Nickolas P., 10/10/2020 1:16:21 PM
Awesome experience so helpful !
Jeffery J., 10/9/2020 5:26:16 PM
Randy was very professional and easies to work with.
Alissa P., 10/8/2020 1:15:01 PM
Shanna was awesome. So helpful and made the transition so easy !
Stephen J., 10/8/2020 11:11:27 AM
Toby was personable, easy to work with, and got things done quickly.
Ashley S., 10/3/2020 11:13:35 AM
Angela W., 9/30/2020 10:20:15 AM
Shauna is great at what she does and I knew she will find the best rate.
Rex P., 9/26/2020 2:42:07 PM
We just moved down from Washington and bought a house fast plus we are going to be closing fast as well. Randy had a lot of work to do in a short amount of time per our request.
Elsa S., 9/26/2020 11:08:45 AM
Randy was very professional and friendly. He worked quickly to find excellent options for me and my family.
Veronica H., 9/24/2020 1:06:30 PM
Great customer service. She is very sweet, knowledgeable and on top of her game.
Mario H., 9/24/2020 12:38:10 PM
Great customer service! Very nice, knowledgeable and Watson top of her game! She explained everything throughly.
Victor B., 9/22/2020 12:10:55 PM
Randy, he’s very professional and he does an amazing job!!
Charles G., 9/15/2020 12:26:52 PM
very knowledgeable professional agent
Tommy M., 9/15/2020 11:10:53 AM
Without a doubt Toby has been the best person to work with in the insurance industry!
Rocio M., 9/12/2020 2:37:03 PM
Toby was extremely helpful and the time it took him to get back with me with quotes was impressive. Will definitely recommend Toby Brooks to family and friends.
Zachary C., 9/11/2020 11:33:12 AM
It was quick and very friendly service.
Dale C., 9/9/2020 1:43:41 PM
Randy was thorough and answered all of our questions to our satisfaction. We appreciate his patience and friendly manner.
Freddy R., 9/8/2020 6:56:30 AM
Savings, Customer Service, Attentiveness, Sincerity, Options, Communication, Effort, Overall effectiveness of helping me through the process to stay within my budget.
Meggie L., 9/6/2020 1:29:29 PM
Shanna was very helpful. She was very detailed about the best policy that best fit our needs
Lamark V., 9/6/2020 12:10:26 PM
Very satisfied with the experience
Hal L., 9/4/2020 11:58:00 AM
Shanna walked me through every step and explained the coverage and compared for me - great job Shanna!
Lisa M., 9/2/2020 4:56:02 PM
X
Shirley J., 9/1/2020 11:17:32 AM
TOOK TIME, EXPLAINED EVERYTHING, JUST ALL AROUND GOOD AGENT.
Rick M., 8/29/2020 12:45:23 PM
Toby is awesome!!!
Evelyn P., 8/28/2020 4:05:30 PM
Our agent Shanna Ramirez was extremely helpful and made my transitions very easy!
Patricia N., 8/26/2020 8:10:29 AM
informative friendly service
Jose C., 8/25/2020 1:08:10 PM
Shanna explained everything in detail to which it made me feel comfortable to make my decision.
Ashley S., 8/25/2020 11:32:34 AM
Shanna was great and punctual with her service. She was willing to answer ALL my questions at any time of the day.
Ashton B., 8/24/2020 2:55:07 PM
She was very helpful.
Jose G., 8/24/2020 12:14:39 PM
Excellent service she answer all my questions and very professional she was well prepared.
Nancy W., 8/22/2020 3:27:05 PM
Shanna was cheerful, courteous, friendly, informative, and a go getter! She was back with our quote and suggestions within a few hours!? I believe she gave us the best choices, but had she not, I think I'd still have gone with her just for her get up and go. You just knew she would work hard for you right off the bat. She is top gun!! you should be proud.
Patrick G., 8/20/2020 12:30:23 PM
Randy works hard to get the best results for insurance coverage.
Chantel D., 8/19/2020 2:16:06 PM
Always does what’s best for me and finds the best deals
Dwayne P., 8/13/2020 1:09:21 PM
So far have had fast friendly service dealing with Toby Brooks. I am happy with the coverage he was able to obtain!
Nicholas P., 8/10/2020 12:34:41 PM
Transaction was quick, easy, and saved me money
Ira C., 8/3/2020 5:33:51 PM
Awesome customer service by Shanna Ramirez. She went above and beyond.
Edward P., 7/31/2020 12:51:14 PM
Great Communication and really helpful
Allysandra M., 7/31/2020 11:43:18 AM
Great service
Heather L., 7/30/2020 4:18:39 PM
Shanna explained everything in detail, easy to talk to, I felt at ease. Very pleasant.
Cheyenne V., 7/30/2020 3:44:20 PM
Shanna was very helpful and willing to answer any questions I had. I am so glad Paige Tubbs referred her.
Yanna B., 7/29/2020 11:54:36 AM
Shanna was very kind, sweet, and made the process smooth & easy. thank you
Brandon S., 7/27/2020 6:37:20 PM
A very personal experience with attention to our specific needs.
Robert H., 7/25/2020 7:31:08 PM
Great customer service.
Brittany G., 7/24/2020 1:52:37 PM
Shanna is the best and so patient with me and how scatter brained I am!
Linda B., 7/22/2020 4:26:20 PM
Prompt attention. Well priced options with detail explained
David P., 7/22/2020 9:54:39 AM
Toby Brooks provides exceptional service, listens to his customers and determines the best "fit" for the insurance for which I was shopping.
Kristen E., 7/20/2020 5:13:59 PM
Toby is always so prompt, kind, and honest; we appreciate his help so much!
Ava H., 7/17/2020 9:48:22 AM
Toby was very informative and pleasant to speak with. He was very knowledgeable of the information he was giving me concerning the policy. I believe he found me the best deal for my money. Thanks Toby Great Job
Rosa G., 7/14/2020 10:18:29 AM
Toby Brooks was very kind and helpful. As a first-timer with goosehead insurance I would like to wait to see how things go before I recommend it to somebody else.
Rosa G., 7/14/2020 10:08:12 AM
Toby was very kind and helpful. Being a first-timer with Goosehead I'd like to see how things go before I recommend them.
James W., 7/14/2020 8:04:49 AM
Answered my questions and found a solution
Christopher S., 7/8/2020 8:43:01 PM
Shanna was fantastic and always went over and beyond to make sure we were taken care of.
Carlos M., 7/8/2020 10:44:04 AM
Easy
Jennifer T., 7/6/2020 12:43:43 PM
Excellent customer service and rates!
Twyla T., 7/3/2020 10:48:44 AM
very helpful and quick
Gwendolyn C., 7/2/2020 2:43:39 PM
Ms. Shanna was very helpful, professional, knowledgeable, and didn't take all day to get me the information that I needed. Hopefully you have more employees like her. She does your company proud!
Sara S., 7/2/2020 10:15:06 AM
Toby was very easy to work with, and very knowledgeable about all the products offered. He completed everything much quicker than I even expected!
Francisco L., 7/1/2020 2:43:08 PM
Shanna has been available to respond to my questions and concerns and she has done so in an expeditious manner at all times. Shanna has been very professional and courteous and she has knowledgeably answered all my questions. I appreciate being treated with respect and would recommend this company to anyone who likes being treated as such.
Christopher R., 7/1/2020 10:17:58 AM
The experience I had working with Randy was by far the best I have ever had working with insurance agents.
Sean B., 6/30/2020 4:36:23 PM
I thought Randy McKee was great to work with. The only reason I gave an 8 instead of a 10 is that I thought the rates are a little high compared to what I am used to in Iowa.
Laquitta C., 6/30/2020 12:15:40 PM
Great customer service
Iris S., 6/30/2020 10:17:02 AM
Shanna was very professional, knowledgeable and extremely helpful with finding a policy that was suitable for my property. I will definitely refer my friends and family to her.
Mark S., 6/25/2020 10:57:23 AM
Randy did an excellent job helping me get insurance and went above and beyond helping explain the policy to me .
Jaylynn D., 6/25/2020 10:17:15 AM
Shanna was beyond helpful and got us the best rates we could get
Anna-Clair E., 6/25/2020 10:15:30 AM
Shanna was very helpful. She went above and beyond to get me the best quote for our home. I will be recommending her to my friends.
Jenifer W., 6/25/2020 10:12:56 AM
Shanna was great!
Julian B., 6/23/2020 11:17:43 AM
Totally love working with her. In fact, I'm trying to move all of my properties under her.
Canaan C., 6/19/2020 10:16:48 AM
Work was done quickly! Randy was easy to get a hold of and easy to deal with!
Kevin R., 6/5/2020 8:47:11 PM
Friendly, professional, took time to explain everything and answer my questions.
Hussain A., 6/5/2020 10:39:49 AM
SHANNA IS THE BEST
William E., 6/4/2020 1:24:29 AM
My representative was very professional knowledgeable and quick to the explain any thing I may have had questions about...hats off to Toby!!
Garrett G., 5/29/2020 9:47:13 PM
The agent was very courteous but I don’t usually discuss house insurance very enthusiastically. Very pleased so far however.
Aolani A., 5/28/2020 10:31:18 AM
Shanna was very helpful and was always available if I had any questions!
Betty B., 5/25/2020 3:43:18 PM
Response was fast and professional and Toby did a wonderful job of answering my questions and at working with me toward a policy that best suited my needs.
Jacqueline S., 5/25/2020 10:29:33 AM
Randy has always been so helpful and friendly to work with!
Mary A., 5/21/2020 3:43:07 PM
He was very knowledgeable and made some great suggestions.
Sheldon M., 5/19/2020 12:53:41 PM
Shanna is friendly and very responsive. 10 out of 10!!
Nakita W., 5/15/2020 6:37:08 PM
Randy took the time to explain the difference in coverage. He was very knowledgeable and personable.
Ishan H., 5/14/2020 12:07:43 PM
Shanna is fantastic!!
Carolyn H., 5/10/2020 8:25:48 PM
My Agent Shanna Ramirez is very knowledgeable and genuinely cared about my needs. She was able to provide better car insurance with better coverage while saving about $600 per year. My son referred Shanna and Goosehead to me.
Ricky R., 5/7/2020 3:18:25 PM
Shanna was very knowledgeable and hard working. She followed up and delivered.
Kathleen R., 5/3/2020 3:44:50 PM
Randy was very helpful, spent the time and did a deep dive to find the policies that worked best for me. Went above and beyond - I really appreciate it!
Jessica D., 5/1/2020 9:19:44 AM
Shanna was friendly and efficient.
Ronald J., 4/29/2020 10:53:52 AM
Randy is great -- truly looking out for us as a customer and does the needed research that other agencies typically don't do
Kristi L., 4/28/2020 11:26:35 AM
The service and care we receive from Shanna Ramirez is outstanding.
Lacey B., 4/23/2020 2:56:54 PM
Shana was amazing! I couldn’t ask for a better agent!! Prayers were answered. She was helpful, professional, caring, and made herself available! So thankful for her!
Faviola N., 4/23/2020 10:44:27 AM
Excellent and prompt customer service. She is the best!
Larry B., 4/23/2020 9:12:39 AM
He is very easy to talk to and work with. He is a great person and very like able!!
Kimberly V., 4/22/2020 10:41:44 AM
Friendly great service. All questions answered
Brian S., 4/21/2020 10:29:30 AM
Very professional and she answered all my questions.
Azucena F., 4/17/2020 11:05:42 AM
Shanna was very responsive and got things done super fast and best of all save us money on our policies.
Randi D., 4/17/2020 10:11:55 AM
She was very patient and explained everything to me that I had questions on!
Marshall B., 4/15/2020 8:55:07 PM
His always very helpful!
Brenda B., 4/15/2020 4:12:22 PM
Very respectful, attitude remained positive and upbeat each time we spoke. She is very attentive to her clients needs and will be a great asset to your team. I enjoy interacting with her because her customer service skills are great!
Gary S., 4/15/2020 11:00:47 AM
Shanna was great talked me through things. Saved me money
Joshua D., 4/13/2020 10:43:50 AM
He worked with us to make sure we got the best price and coverage
Gordon C., 4/10/2020 5:33:15 PM
The agent was excellent in his job. Dotting all eye and going forward with everything
Tony J., 4/3/2020 9:29:10 PM
Very courteous, and willing to answer all of my questions and explain my coverage
Dwayne E., 4/3/2020 1:16:36 PM
Randy went above and beyond to help us find better rates on all our insurance needs
Preston R., 3/27/2020 11:34:36 AM
The incredible customer service Toby Brooks consistently provides. He is so reliable!
Monique G., 3/26/2020 3:11:25 PM
Randy is excellent and his attention to detail and caring attitude is refreshing
Tony J., 3/26/2020 12:45:06 PM
He was thorough in his explanation of coverage and answered every question
Joseph P., 3/19/2020 7:56:08 PM
Very engaged, very helpful.
Shaquille S., 3/14/2020 12:00:36 PM
Randy is a polite guy and easy to work with. He’s patient and understanding and we have no issue as far as communication.
Rebecca H., 3/5/2020 10:30:24 AM
Super amazing
Sheena W., 3/2/2020 2:19:33 PM
Amazing service
Davis L., 2/28/2020 12:16:34 PM
Very satisfied with the service and willing to work with me. Looking forward to future business.
Ami L., 2/27/2020 12:24:12 PM
Shanna was very professional and answered all of the questions we had. We were referred by Artis and the fee was waived, which was a huge plus.
Kelley L., 2/26/2020 12:44:43 PM
Randy was extremely helpful and sincerely wanted to give the best price and coverage
Alysia R., 2/25/2020 11:41:32 AM
He gave me the best options and he helped me understand everything.
Thomas C., 2/6/2020 11:06:07 AM
Very efficient knowledgeable and personal
Christopher D., 2/5/2020 5:03:59 PM
Toby is a good person and is looking out for his clients
Teresa S., 2/5/2020 10:47:03 AM
She’s knows her job . Very nice
Thomas H., 2/3/2020 7:28:06 PM
lower rates
Glenn W., 1/31/2020 9:09:19 AM
Toby was very professional, gave me the best product at the beat price. He was very thorough and answered all my questions. Thank y’all very much and looking forward to a long term relationship with Goosehead Ins.
Cassandra R., 1/21/2020 1:17:09 PM
Great communication and fast response
Haley E., 1/20/2020 6:10:49 PM
Great service so far!
Preston C., 1/20/2020 10:58:08 AM
Very friendly and gave a thorough explanation of the different coverages.
Charles C., 1/20/2020 10:50:17 AM
Shanna
Malaika T., 1/17/2020 1:49:28 PM
Shanna explained everything very well. She gave me great rates! Home owner/car insurance. She was very knowledgeable and her customers service was Impeccable! Thank you
Tomeka S., 1/17/2020 10:54:48 AM
Randy was very helpful and explained everything to me perfectly. I am a first time homebuyer so he was very helpful in explaining everything to me and what the importance of each item was.
Beverly H., 1/14/2020 10:03:06 AM
Excellent customer service, promptness you answer calls, and ability to answer questions.
Maria V., 1/13/2020 11:14:04 AM
Her answer was very fast and efficient
Jeffrey P., 1/11/2020 8:46:06 AM
Shanna was very helpful and amazing.
Janet O., 1/10/2020 6:16:28 PM
Randy McKee is a professional with excellent customer service skills. He is knowledgeable, patient and a good Texan. Mr. McKee will be an ASSET to any company no matter where he works! His people skills and untiring conversations have truly helped me.
Landon D., 1/9/2020 2:11:01 PM
Trusted Agent
Jo S., 1/8/2020 11:46:40 PM
He took the time to ensure that I got the best tnsurance policy for my townhouse.
Alicia S., 1/7/2020 10:58:14 AM
Toby was informative, timely and friendly. We look forward to working with him throughout the years!
Danielle B., 1/3/2020 10:38:38 AM
Great pricing and ease of service
Khailani D., 12/25/2019 5:49:00 PM
Shanna was great answered all questions
Ralph P., 12/23/2019 10:25:43 AM
Toby is a great and caring agent! Made me feel like he has known me for years.
Kathryn P., 12/22/2019 7:25:51 AM
Thoroughness
Kyle W., 12/11/2019 3:14:42 PM
.
Jakia I., 12/11/2019 1:41:14 PM
Randy was amazing! He explained everything, and provided all of my insurance needs at a VERY affordable price.â¤
Paulette R., 12/5/2019 11:33:49 AM
Great Service
Edgar M., 11/26/2019 12:51:09 PM
Very nice to deal with Randy
Brett E., 11/19/2019 8:01:01 PM
Good customer service
Renjenny J., 11/16/2019 11:32:23 PM
Efficient and thorough
Landis L., 11/15/2019 11:45:23 AM
Expedient service and great explanation of the policies
Michael R., 11/7/2019 12:13:26 PM
Shanna is the 1st person in the insurance industry in 46 years that I knew was listening to me and presented a laser-sharp focus on getting me the best possible solution at the best possible price. She and Goosehead will have my business forever.
Catherine J., 11/5/2019 8:40:01 AM
Shanna is extremely knowledgeable and gave outstanding customer service. She was able to not only save us money, but made it very easy to complete the process in such a hectic time of moving to a new state. We are very satisfied
Heather L., 9/11/2019 9:15:25 AM
Shanna Ramirez was very friendly and helpful. She would respond to me in a very timely manner and was patient with any questions I had. I will definitely be referring her to other friends and family!
Lunia H., 9/9/2019 10:44:04 AM
The agent was very helpful in helping us obtain insurance on our motorhome.
Amanda S., 9/3/2019 8:43:54 AM
Quick turn around and honest info on quote given.
Douglas C., 8/23/2019 10:58:46 AM
Very helpful and met all my needs at a good price
Maria G., 8/23/2019 10:16:10 AM
Randy McKee was great and super friendly. Helpful with finding a great company to get home owners insurance.
Erica M., 8/22/2019 1:21:44 PM
They were prompt in responding and very informative
Jasmine A., 8/22/2019 11:01:28 AM
Randy was very helpful and made sure I understood everything about the policies I have chosen. Took his time explaining everything.
Katie S., 8/14/2019 11:20:07 AM
Toby gave such good customer service and I am so happy with it.
Caden W., 8/6/2019 10:56:41 AM
Toby Brooks was very helpful and answered all questions that I had. Also, was very accessible and got back in touch with me immediately.
Vincente R., 7/19/2019 11:36:13 AM
The agent Mr.McKee his expertize knowledge and hard work convince me that your insurance company deserves it.
Kristopher W., 7/19/2019 10:12:55 AM
Was able to save me money and get more coverage for less
Hylie M., 7/15/2019 10:20:36 AM
Toby was great and very helpful...easy process
Terry M., 7/10/2019 9:10:50 PM
He was knowledgeable, courteous, and helpful.
Brandon P., 6/28/2019 10:21:25 AM
My agent was knowledgeable and worked hard to get me the best rate.
Marylyn D., 6/27/2019 2:38:50 PM
Our agent Toby gave great recommendations and worked very quickly to meet the needs and the time constraints that we had. We appreciate such a wonderful and effective response!!
Qudarro W., 6/26/2019 10:19:06 AM
Excellent service
Jordan V., 6/23/2019 1:38:31 PM
Shanna Ramirez was so great!! I am so thankful that I’m saving almost $100 a month on insurance.
Jonathan H., 6/17/2019 3:29:16 PM
Helped save me money and increased my coverage.
Kara M., 6/17/2019 10:19:51 AM
Over all great customer service, super friendly and fast service.
TJ B., 6/13/2019 10:55:05 AM
Easy as 1-2-3. Great price and great service!
Claudia F., 5/24/2019 10:29:45 AM
Shanna Ramirez did a great job. She was able to save me over $500 per year on my insurance
James C., 5/16/2019 12:46:56 PM
Good service
Lawrence B., 5/15/2019 10:25:19 AM
Quick prompt and very helpful as well as friendly.
Gabriel R., 5/13/2019 6:22:16 PM
I thought it was great to come into the office and discuss the insurance policy.
Johnny C., 5/9/2019 11:50:34 AM
quick fast service, have known toby for 20 years on personal and professional nature
Peter B., 5/1/2019 12:46:13 PM
Rnady McKee was a referral from my real estate agent. I found him to be knowledgeable, friendly, easy to contact, and willing to work for me to find the most beneficial product/service combination for my home insurance needs.
Octavia C., 4/19/2019 3:34:15 AM
Randy was very pleasant to speak to. Though I was recommended at short notice. He followed through thoroughly and quickly. He explained, the process very well. The questions I asked, he was able to answer. I'm very thankful I was recommended to him. Made my experience feel less stressful while finding the best policy for me.
Jennifer L., 4/17/2019 7:42:54 AM
RANDY McKEE was very helpful and patient while answering all of my questions. I will be recommending him to my friends and family.
Bonnie H., 4/15/2019 8:08:51 AM
The transaction was painless and I have a new policy that is much less expensive than my previous policy.
Mandi L., 4/11/2019 12:02:34 PM
Great customer service and found my Husband & I a great rate!!
Linda F., 3/27/2019 7:51:29 AM
Kind representative...affordable prices and excellent service.
Benjamin F., 3/18/2019 3:19:25 PM
Excellent all around
Cynthia B., 3/15/2019 10:08:27 AM
Super nice and understanding
David H., 2/28/2019 7:42:39 AM
Randy was awesome! He was friendly, quick and excellent at explaining everything!
Andrew C., 2/25/2019 10:17:06 AM
They tackled whatever I had and got it handled as quickly as possible.
Troy F., 2/22/2019 1:21:56 PM
Superb customer service!
Brandon E., 2/18/2019 5:29:39 PM
He was very attentive to everything I needed and wanted and found me the best deal for what needed in a policy
Peggy M., 2/18/2019 12:59:06 PM
Excellent customer service. A very nice individual as well.
David R., 2/7/2019 11:30:51 AM
There is no other insurance company that I know that can match the service and price that Goosehead presently offers. My agent, Toby Brooks, does a fantastic job! He always finds me the best policies with the best coverage and lowest prices. I have and continue to recommend Goosehead to my customers and clients in the real estate business.
Delete D., 2/1/2019 10:24:54 AM
great service
Herman O., 1/25/2019 12:47:22 PM
Great service and honesty!!!!
Kimberly A., 1/17/2019 11:45:48 AM
The agent Toby Brooks was amazing and so friendly and down to earth! Amazing customer service.
Robert J., 12/31/2018 10:12:21 AM
Rates are very competitive and service is friendly.
Melisa M., 12/14/2018 11:14:53 AM
Randy seemed very thorough
Jefferson L., 12/10/2018 11:34:48 AM
Great service.
Robert J., 12/5/2018 4:38:27 PM
Toby Brooks
Kevin J., 11/21/2018 7:37:44 PM
Great people.
Anna J., 11/15/2018 5:44:41 PM
Excellent customer service and a complete understanding of the coverage I was receiving.
Sue M., 11/6/2018 10:29:09 AM
RANDY MCKEE was very diligent in finding the best fit in insurance, for my needs. Thoughtful and patient. I am referring all my family.
Brittany M., 10/29/2018 11:43:40 AM
Cause Toby made sure I was happy with the quote and did all he could to make sure I was a highly satisfied customer
George J., 10/22/2018 10:08:00 PM
Randy McKee did a great job. He took his time and made sure what coverage I wanted and he found me a policy that had the coverage I needed and saved me money. He did this in a very timely manner. I am very happy with the job he did!
Rene G., 9/13/2018 11:08:17 AM
Quality of service!
Diana P., 8/31/2018 6:12:05 PM
This was the easiest way I've ever bought insurance. It was so painless, I wish I had known about them before!
Billy M., 8/4/2018 1:03:22 PM
I believe that Toby tried to find the best value for me.
Timothy T., 8/2/2018 7:39:41 AM
Pricing and agent
Michael T., 7/27/2018 10:07:05 AM
Quick and easy and the price and coverage blew the competition out of the water!
Lucie T., 7/18/2018 10:23:32 AM
He saved me over $700 annually
Douglas M., 6/30/2018 7:47:40 AM
Randy McKee.
Kathy S., 5/31/2018 10:25:44 AM
Great customer service!
Janet O., 5/28/2018 5:10:46 PM
Agent, Randy McKee provided superb customer service.
Chris K., 5/24/2018 12:45:39 PM
Awesome very quick response. Thankyou
Chantel D., 5/24/2018 11:55:27 AM
Randy was very helpful and hardworking on my behalf. Made the process so much easier and helped get me what I needed in every way possible! Explained everything thoroughly and got everything done in a timely matter. Extremely satisfied with Randy’s service!!
Chantel D., 5/24/2018 11:50:28 AM
Very helpful and determined to help me in every way possible! Explained everything thoroughly and got everything done in a timely matter. Extremely satisfied with Randy’s service!!
Carol A., 5/14/2018 12:12:01 PM
Answered all question I had and worked to find the best ins. For my car and house!
Billie J., 4/14/2018 10:52:09 AM
Toby is a great agent! He is always friendly and knowledgeable about our insurance needs.
Whitney A., 3/20/2018 7:17:30 AM
We like Toby -- he explained things other agents haven't. Also the policy quotes are quite competitive.
Jane P., 3/9/2018 6:32:25 PM
He was very helpful
Jason E., 3/5/2018 11:34:32 AM
Toby Brooks helped me out, explained everything to me so I could understand what my coverages were, and which direction to go. Thanks again!!
Priscilla M., 3/1/2018 10:25:40 AM
Randy was very patient and in-depth with his explanation of the policy coverage. Also, his work was very prompt and professional!
David M., 2/21/2018 10:28:52 AM
Enjoyed personal and professional service
Brenda G., 12/18/2017 6:27:52 PM
Customer service, Toby was easy to talk to and explained everything clearly. HE is very friendly.
Christopher O., 12/11/2017 7:18:40 PM
Great Customer Service
Saprina C., 11/29/2017 8:51:13 PM
Randy is a good agent
Adam F., 11/15/2017 3:08:00 PM
Very helpful and honest
James W., 9/1/2017 10:21:35 AM
The whole experience was very pleasant, and required little to know effort from me. Your employees did wonderfully.
Bradley E., 8/28/2017 10:47:01 AM
My agent was knowledgeable and helpful. He was quick to answer any questions and to get my new policies in place. Excellent customer service.
Rachelle N., 7/30/2017 12:33:38 PM
Overall customer service was fantastic!
Paula M., 7/29/2017 8:32:19 AM
Great customer service!
Gary H., 7/20/2017 7:51:33 PM
Very personable service. Toby took the time to explain everything in detail and got the price of our auto insurance down considerably!
Oscar M., 7/7/2017 9:03:09 AM
Good customer service and good rates
Christine W., 7/1/2017 7:04:22 AM
Randy was very patient and helpful
Rosa H., 6/25/2017 5:29:09 PM
Great service knowledge and most of all great response and feedback time.
Alberto H., 6/23/2017 6:11:08 AM
Toby was Great!!!!!
Joni Y., 6/14/2017 2:11:17 PM
Great service. Quick information. Competitive pricing.
Patricia T., 6/8/2017 8:58:36 AM
Toby Brooks was so helpful and understanding. He worked hard to help us.
Dennis J., 6/2/2017 9:55:48 PM
Prompt response and friendly service.
Samantha G., 5/24/2017 9:05:45 AM
Toby is very personable and I felt he was working for me! thanks
James C., 5/21/2017 5:13:01 PM
We generally do not recommend companies or services to other people. If the subject comes up in a natural way, we will recommend Goosehead Insurance to other people.
Larry T., 5/19/2017 8:11:03 AM
Randy McKee.
Michael D., 5/19/2017 7:43:16 AM
.
Karen T., 5/3/2017 9:16:00 PM
Great assistance from rep
Joshua P., 5/3/2017 8:46:23 AM
Promptness, informative.and friendly.
Jack P., 4/27/2017 6:11:30 AM
Great prices with friendly service
Jack P., 4/27/2017 6:10:18 AM
Great prices, friendly service
Richard P., 4/14/2017 3:13:34 AM
Because Randy Mckee was professional & sincere ( not to mention he attends the same church as my christian cancer doctor . He also kept us informed day by day to what was going on , but was not pushy at all just went all out to get us what we were looking for & saved us money. Thank you
Jane P., 4/1/2017 8:38:01 AM
He is a trusted friend. Jane Potter
Jordan M., 3/23/2017 8:04:47 AM
Excellent customer service and knowledge of the products!!
Amy M., 3/1/2017 1:25:26 AM
Quickly got things set up for me.
Sherry T., 2/17/2017 8:49:54 PM
LaDeena was very nice to work with and the prices were good.
Sonia M., 2/17/2017 8:25:17 AM
The customer service was excellent! Toby took the time to review my insurance with me and explain all my coverages that I would have with Goosehead!
Patsy H., 2/15/2017 8:17:37 AM
Fast and friendly service
Gaye L., 1/26/2017 6:35:47 AM
Diligently searched out best options. Prompt and honest.
Jacqueline S., 1/24/2017 12:24:21 PM
Randy took his time and was great to work with.
John P., 1/18/2017 2:59:34 PM
Randy worked hard to get my business and get me what I needed
Myrna J., 1/15/2017 10:07:14 AM
good service
Rosa W., 12/31/2016 7:36:14 AM
Great and honest rate
Racie H., 12/30/2016 7:46:28 AM
Excellent customer service, it was value for money!
Jessica V., 12/17/2016 5:36:48 PM
Toby was absolutely great but the policy is more than I would have liked compared to another company.
Whitney C., 11/29/2016 8:32:49 AM
Excellent and friendly service!
Richard C., 11/10/2016 6:26:07 PM
Verry happy with Toby! Not happy with Ravon,because I could not reach her and Ravon never returned my calls.
Sue B., 11/10/2016 9:47:40 AM
Great service. Went over everything to my satisfaction. Great pricing also..
April S., 11/8/2016 12:52:32 PM
Very helpful and friendly.
Ronald B., 11/7/2016 12:58:20 PM
rates and service
Jessie G., 11/1/2016 10:11:01 AM
My agent Mr. Brooks was excellent
Adam F., 10/25/2016 9:41:21 AM
Randy was great to work with and was able to lower my insurance cost on both my car and home.
Luke P., 10/21/2016 8:31:58 AM
Randy was such a pleasure to work with and I will definitely be recommending him to others!
Truit B., 10/20/2016 8:59:49 AM
No complaints
Kathy M., 10/19/2016 10:42:07 AM
Randy McKee is a person of the highest moral integrity, and we absolutely believe him when he tells us about the policies and what exists out there that is best for us.
Shana K., 10/15/2016 10:34:52 PM
Worked hard to find me the best insurance for my budget.
Encarnacion C., 10/6/2016 9:37:00 AM
great service and very helpful .
Patricia A., 9/14/2016 6:46:23 AM
Personal and informative
Judy K., 7/27/2016 12:36:17 PM
Toby Brooks is an awesome insurance agent who takes the time to thoroughly explain the product choices and match them to the consumer's needs. He is always available to answer questions.
Eileen H., 7/20/2016 10:55:19 PM
Thorough, honesty and outstanding customer centered service.
John M., 7/11/2016 8:59:33 AM
Very happy!
Sharon W., 6/28/2016 7:42:50 AM
I appreciate the courtesy and professionalism given to us by Agent Toby Brooks. He searched and found the best policy for our needs and financial situation as well. Thank you.
Bethany M., 12/23/2015 10:43:17 AM
My dad is my agent and I love him with all my heart, so therefore, I love Goosehead! Go Goosehead!