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About Rhys
Rhys Malen is an agent with Goosehead Insurance
located in Austin,
TX. Rhys joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Rhys is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Rhys and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
TX, LA
Connect
1106 Clayton Lane, Suite 230W
Austin, TX 78723
Austin, TX 78723
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
Flood Insurance >
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Landlord Insurance >
Motorcycle Insurance >
Boat Insurance >
RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Paul C., 3/2/2025 3:09:08 AM
Very detailed explanation of both homeowner's & auto insurances. I ended up with amazing price & heard all the details about what will be covered in my policies. I would love to work with Rhys again in the future.
Cheryl B., 2/28/2025 12:12:45 AM
The service I received was outstanding!
Victoria M., 2/26/2025 6:32:43 PM
Rhys was a big help! He got us a ton of savings in auto insurance policy and was able to find the right coverage within our budget for home owner's insurance. We will continue to work with him through the years.
Victoria M., 2/26/2025 6:32:21 PM
Rhys was a big help! He got us a ton of savings in auto insurance policy and was able to find the right coverage within our budget for home owner's insurance. We will continue to work with him through the years.
Heather L., 2/19/2025 5:59:54 PM
Rhys took the time to really explain our policy. We are use to Geico and Progressive policies and never really talk to anyone in depth so it was so nice to get such a personal experience with Rhys. He really knows the products and is very thorough explaining things.
Lynnette S., 2/13/2025 1:55:11 PM
Mitchell was knowledgeable, friendly and made the experience easy.
Carly H., 12/18/2024 4:11:59 PM
Mitchell was phenomenal. Was hesitant about going through a broker at first.. but he made sure I got the best possible coverage for my situation. Walked away with good auto coverage and huge weight off my shoulders. Would recommend him to anyone I come across!
Taylor P., 11/16/2024 4:19:23 PM
Rhys was kind and helpful and went over anything I asked about and gave me a lot of information when I was extremely new to the process.
Catherine C., 11/15/2024 10:20:50 PM
Rhys is wonderful! Thank you for all your help.
Jennifer S., 11/4/2024 10:07:21 PM
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Spero S., 11/4/2024 10:06:47 PM
EXCELLENT CUSTOMER SERVICE AND EDUCATION
Anna O., 10/9/2024 4:20:07 PM
Excellent and responsive service from Rhys Malen.
Milvia V., 9/22/2024 5:23:43 PM
Service was exceptional
DAVID B., 9/11/2024 5:04:15 PM
Friendly knowledgeable helpful and willingness to help
DEBBIE B., 9/11/2024 5:03:18 PM
Friendly knowledgeable helpful and willingness to help us
Annette R., 9/2/2024 7:26:09 PM
Rhys is knowledgeable, friendly, a good-listener, and genuinely interested in assisting the client, meeting their needs and budgets.
AARON J., 8/30/2024 4:05:55 PM
Agent was available for calls and knowledgeable for all the questions I had.
Jerry R., 8/15/2024 6:41:03 PM
Agent and competitive quote
Marcos M., 8/10/2024 12:20:05 PM
Goosehead was on the ball with responsiveness, reviewing and discussing my options to tailor to my family's needs, and professional.
Dana S., 8/1/2024 4:26:49 PM
excellent service, very helpful and kind representative,
Paul G., 7/12/2024 4:53:55 PM
Because Rhys is personable and is a wealth of credible information. He is the man. Thanks Rhys for all of your help.
Scott S., 7/5/2024 11:31:01 AM
Mitchell provided phenomenal service, even when technical glitches arose from the 1st carrier we agreed on. He was able to provide another quote at approximately the same price with the same coverage to ensure we were able to obtain less expensive insurance.
Stephen W., 5/31/2024 4:21:41 PM
Ease of process, professionalism, communication, and knowledge.
Gregory G., 5/22/2024 11:38:34 AM
Listened and covered all of the things I was looking for.
Elizabeth A., 5/16/2024 6:49:54 PM
easy process and explained in simple terms to understand what I needed.
Carol N., 5/9/2024 4:07:26 PM
Took the time to explain everything about the insurance and great customer service.
Benjamin O., 4/30/2024 2:45:14 PM
The honesty and care, appreciate the true help they gave me
Maria A., 4/21/2024 4:45:04 AM
Excellent service and Mr.Malen will help me save about $5000 a year.
Kimberly I., 3/2/2024 4:45:23 PM
This is a pleasant, user friendly service that's very useful when a new homeowner is wading through a bunch of complicated stuff. I really appreciate the expertise, clear explanations and personable approach.
Joel G., 2/21/2024 4:19:51 PM
Rhys was fantastic from our very first email exchange through the final payment! Remarkably knowledgable. Wonderfully personable. Assuringly professional. He made the process infinitely easier than other experiences I've had — and found outstanding rates to boot! Can't say enough good things about Rhys!
Joshua W., 2/17/2024 1:15:43 AM
Rhys was amazing
Aaron S., 2/10/2024 4:14:31 AM
Customer service and savings
Bryan W., 1/25/2024 7:36:23 PM
Ease of operation. My representative did all the work and found the best pricing. Mitchell stayed in contact throughout the process and kept me informed on each step of the process.
Shawn S., 1/22/2024 3:57:52 PM
Thoroughness, knowledge, and prompt communication from Mitchell.
Erica M., 1/16/2024 8:43:39 PM
Super helpful, transparent, and explained the policy very well
Juliana B., 1/13/2024 6:27:23 PM
Rhys was amazing.
Veronica L., 12/21/2023 5:30:21 PM
Fast and courteous work. Rhys was able to help find the best insurance option for my need with the 20 year replacement cost on the roof for my manufactured home purchase, when no one else could help on this
Zachary H., 12/3/2023 2:40:24 PM
communication
Joshua H., 11/25/2023 7:24:52 PM
Rhys was very informative and easy to inquire. I feel confident this level of service will continue throughout my policy's lifetime!
Jorden E., 10/13/2023 1:14:14 AM
I don't see any reason why you wouldn't use Rhys for your insurance needs- probably one of the easiest things I have had to do in my life.
Jill Z., 9/26/2023 9:28:49 PM
Stevie was very patient and helpful sorting out the details of multiple policies. Great experience!
Michael B., 9/25/2023 4:16:01 AM
Rhys is nothing short of awesome!
Joshua C., 9/22/2023 4:24:44 PM
Ryan was extremely responsive and helpful.
Kelly T., 9/16/2023 4:37:19 PM
Rhys really took time to find me a great policy at a great price. His service is exceptional and I will definitely continue referring him to friends and clients!
Michael L., 9/15/2023 1:59:42 AM
great customer service and very patient with us in explaining our different options regards to coverage.
Karen P., 9/9/2023 11:50:23 AM
Stevie Jones is wonderful, professional, accessible; enjoy working with her and would definitely recommend her.
Saconya H., 9/2/2023 4:07:44 PM
My agent was very informative and I could tell he genuinely wanted us to have the best coverage. He was awesome!
Larry R., 8/29/2023 4:25:37 PM
Stevie was amazing in answering all of my questions & concerns. She explained everything in detail & was patient with me. I will highly recommend Stevie to anyone. She provided a pleasant personal experience.
Barbara P., 8/24/2023 4:21:42 PM
Rhys is very well versed and knows his stuff when it comes to insurance. He spent a LOT of time answering my questions. I highly recommend having him review your current insurance for proper coverages in your unique circumstances.
Jieun b., 8/23/2023 4:33:52 PM
Rhys helped us find the most economical plans while getting us better coverage.
Leo R., 8/10/2023 4:20:05 PM
I'm very impressed with the personalized service which exceeded my expectations. I called in for three policies the day before I needed them and Rhys our broker made it happen.
Many Thanks, Leo
Victor B., 7/15/2023 6:42:10 PM
Good quality customer service. The representative understood what we needed and delivered.
Stacey B., 7/9/2023 7:45:51 PM
Stevie took care of our needs quickly and with great customer service.
Anthony G., 6/29/2023 9:53:43 AM
Rhys was knowledgeable, attentive, available and attuned to our needs. We appreciate his level of detail and the education along the way!
Lauren F., 6/10/2023 5:42:56 PM
All questions answered before I asked. Good price
David T., 6/1/2023 4:21:06 PM
Excellent customer service and premium savings from previous carriers.
Carlos C., 6/1/2023 1:41:25 PM
Fast good services
Rachel B., 5/31/2023 4:08:06 AM
very good
Olivia I., 5/30/2023 9:22:12 PM
Customer service
Arnulfo Y., 5/30/2023 7:11:10 PM
He was very helpful and efficient
Matthew R., 4/29/2023 6:50:10 PM
Rhys was very attentive and kind and went out of his way to help us.
Matthew L., 4/25/2023 4:33:07 PM
Stevie took the time to explain the insurance coverage options to me and answer my tons of questions. I have never actually had an agent do that. I feel so comfortable now knowing I have the right amount of coverage to protect our family.
Eric F., 4/21/2023 5:16:14 PM
Steve's level of service.
Jeremy C., 4/18/2023 4:08:43 PM
Stevie was very thorough when going over options and answered all of my questions.
David C., 4/17/2023 5:39:34 PM
Good experience with something I don't like to deal with. Stevie gave excellent customer service and made sure I understood the aspects of the policy before letting me sign.
Alison B., 3/19/2023 11:38:37 PM
Attention to detail (making sure we found the right amount of coverage at the best possible price) and timely, clear communication.
Desiree G., 2/27/2023 2:25:14 PM
Rhys was amazing! He made it easy, answered our questions, and was a true professional overall.
James C., 2/17/2023 4:31:12 PM
Rhys Malen took the time to explain everything to me! So nice to speak to a real person that cares! Thank you Rhys!
Guillermo V., 2/9/2023 6:24:34 PM
Personalized service
Sascha D., 2/9/2023 4:24:38 PM
Rhys walked me through all the coverage and why he recommended it. Very helpful for a first time home buyer who has never had to get such insurance in the past.
David E., 2/4/2023 4:09:34 PM
it was great
Noranne J., 1/11/2023 9:28:09 PM
Knowledgeable and helpful service
Luisa R., 1/3/2023 1:56:15 AM
The agent helping me was so informative and helpful. Made me feel like he cared about my needs and wanted me to understand my coverage.
Virginia G., 12/23/2022 4:12:29 PM
Rhys was great! He answered all my questions and patiently went through everything.
Gemma D., 12/21/2022 4:48:55 PM
Rhys was thorough and explained everything. He was also lightning quick and made the insurance buying process easy!
Dolores C., 12/14/2022 10:01:27 PM
Rhys Malen has been very informative, professional and thorough, a pleasure to deal with.
Lauren M., 12/10/2022 5:20:59 PM
Rhys was wonderful - professional and knowledgeable . He helped guide us on the best insurance options based on our specific property and given we’re new home owners.
Victoria A., 11/14/2022 6:31:56 PM
Rhys is super helpful!
Andrea L., 11/2/2022 10:27:39 PM
Professionalism and explaining the policy throughly for understanding by the consumer. Thank you.
Jessie T., 10/29/2022 6:10:54 PM
Vey willing to explain everything
Dennis H., 10/28/2022 7:50:27 PM
Rhys is great and very helpful!
James Z., 10/27/2022 4:07:03 PM
Great information. Prompt and friendly service.
Matthew B., 10/21/2022 6:08:54 PM
Rhys was AWESOME. He came to our rescue despite all of our travel and the craziness of our schedule and we'd absolutely recommend him in the future. Thank you so much, Rhys!
Renu Y., 10/18/2022 11:11:34 AM
Rhys was really helpful and took us through everything in detail and made this experience so much less intimidating
Keith T., 10/13/2022 5:21:41 PM
Rhys was super helpful and quick to respond to any questions I had!
Francis S., 10/6/2022 11:32:14 AM
Quick, easy, & a good price
Patricia R., 9/11/2022 1:49:35 PM
Mr. Malen was very much interested in 1) cutting my sky high premiums 2) he was also very knowledgeable and well as prfessional
Scott P., 9/8/2022 1:04:01 PM
Professional service and industry knowledge
Owen A., 9/3/2022 11:11:47 AM
knowledge of agent
Zachary B., 8/30/2022 11:12:58 AM
Rhys did a great job of explaining both our home and auto insurance.
Edith G., 8/26/2022 6:49:21 PM
Rhys was very helpful and respectful. I am thankful for his assistance.
Christopher R., 8/18/2022 10:33:00 AM
Amazing agent.
Wendy D., 8/14/2022 1:24:54 PM
Rhys is great!
Jose M., 8/12/2022 11:11:07 AM
Quick service
Marc A., 8/11/2022 11:30:35 AM
Rhys is always so thorough and informative, which is why I refer all of my clients to him!
Jackson B., 8/3/2022 1:57:29 PM
Rhys is a rockstar agent, best in the biz.
Norma V., 7/27/2022 3:23:33 PM
the representative took the time to explain all the coverages on my insurance policy.
Luz V., 7/19/2022 11:55:07 AM
Rhys was overwhelmingly helpful!
Jamille M., 7/14/2022 8:04:16 PM
Excellent service!
Juliana M., 7/12/2022 8:48:59 PM
Fast Service
Joshua C., 7/8/2022 9:15:34 AM
Knowledge and time spent explaining everything.
Ben P., 7/7/2022 11:31:46 AM
Excellent communication
Tracey G., 7/2/2022 1:21:47 PM
Very knowledgeable, professional, and efficient.
Carlson L., 6/17/2022 8:20:55 PM
Rhys was great at communicating and keeping in touch.
Nicholas T., 6/12/2022 11:41:30 AM
very helpful
Kirk W., 6/4/2022 2:19:55 PM
Rhys was excellent at explaining all of the options and what he recommended and why. He really helped me understand the whole process and answered all of my questions quickly.
Cymone S., 6/1/2022 6:15:25 PM
Rhys is stellar.
Jennifer B., 5/31/2022 12:23:48 PM
Rhys was informed and explained options well
John D., 5/30/2022 11:13:30 AM
Rhys was great.
Haixia Y., 5/26/2022 12:06:01 PM
Rhys is professional and knows the product inside out. He helps me to pick the right product based on the area I am in.
Maria H., 5/17/2022 11:24:15 AM
Excellent customer service
Brenda T., 5/16/2022 7:46:49 PM
Courtesy, accuracy, thoroughness. Very respectful.
Debra J., 4/25/2022 3:45:14 PM
Very thorough and demonstrated patience.
Celeste L., 4/24/2022 12:43:46 PM
great customer service
Michelle S., 4/15/2022 10:13:05 PM
Very helpful at explaining everything
Michelle S., 4/15/2022 10:11:55 PM
He was very helpful and explained all the details
Sean W., 4/14/2022 3:52:31 PM
Quick response to emails with clear answers to questions.
Sara S., 4/14/2022 12:02:43 PM
Rhys knows his stuff! He is careful and considerate when reviewing policies. I am really impressed, and will continue to recommend Rhys to my clients.
Martin C., 4/13/2022 12:10:18 PM
Rhys did a great job explaining the different policies. He listened to my needs and matched the best policy and carrier for my needs. I am very happy with my service he gave me and will use him on all my insurance needs going forward.
Jessica C., 4/4/2022 9:49:33 PM
Rhys was super helpful and explained everything in detail.
Shayan D., 4/3/2022 4:20:23 PM
Rhys
Jesse D., 3/31/2022 11:09:53 AM
Rhys was very thorough and helpful. I would recommend him anytime.
Lorenzo S., 3/26/2022 1:37:07 PM
Rhys was an excellent partner in this process. I appreciated his time and thoughtfulness in regards to my needs for home and auto insurance. I know that I can consult with Rhys as needed regarding my policy needs.
Nikolay D., 3/25/2022 1:33:50 PM
Friendly, quick and efficient!
Richard D., 3/23/2022 3:16:57 PM
Friendly service, very informative
Robert J., 3/22/2022 12:57:16 PM
Rhys did everything he could to make it so we understood the coverages and helped to build a policy we loved
Dink C., 3/16/2022 5:32:54 PM
Rhys was very quick to respond and his advice is always sound!
Shelby C., 3/14/2022 2:02:04 PM
Rhys is great responds fast and always explains things correctly.
Rose E., 3/10/2022 10:44:45 AM
Great client service and ease of use.
Savannah M., 3/7/2022 2:10:29 PM
Very thorough review of our coverage. Rhys is a good sales person and I feel very informed.
Christopher A., 3/5/2022 10:18:11 AM
Rhys provided the absolute best service, and he demonstrated expert knowledge which saved us money and gave us better coverage in so many ways. We feel lucky that we found our insurance Guru to help with all of our needs in the future.
Melissa A., 3/2/2022 4:28:18 PM
Everything was explained to me and polite.
Courtney L., 3/1/2022 10:13:28 AM
Rhys provided very thorough information! Very professional and helpful
Connor F., 2/28/2022 1:47:53 PM
Rhys was great! easy to talk to, and made the process painless
Brent K., 2/28/2022 10:11:17 AM
Rhys explained everything that was going on in simple terms. Most importantly his auto rate for 2 cars was better than the price that I had been paying for one!
Amanda K., 2/28/2022 7:45:23 AM
Thorough description of coverage and why we we’re getting certain line items in our plan
Anders r., 2/14/2022 1:27:59 PM
Great service, but hard to recomed as I honestly do not know the services well enhough
Marianne R., 2/8/2022 11:16:36 AM
Rhys Malen is quick to respond and very knowledgable. I am a local Austin Real Estate agent and I am so satisfied that I have added Rhys Malen to my preferred Homeowners list that I share with clients. I am very happy to make the switch of my home, investment home and auto and added an Umbrella policy all with Rhys' assistance. He gave me confidence that I was in great hands! -Marianne Rodriguez
Alexia G., 1/24/2022 7:14:51 AM
Rhys was incredibly thorough in explaining every aspect of my homeowners insurance policy and ensuring I had all of the information I needed to make an informed decision. Thank you!
Nicholas H., 1/13/2022 12:48:58 PM
great timing and throughness of answers on all questions posed to Rhys in early days.
Jonathan B., 1/7/2022 10:27:50 AM
n/a
Sumanyu S., 12/30/2021 2:28:56 PM
Rhys is super responsive and gave great advice. Very action oriented!
Samantha D., 12/28/2021 4:05:56 PM
He was so easy to work with and really made me feel like I understood what I was getting for my insurance plan!
Rezwan J., 12/25/2021 11:11:21 PM
Very thorough, informative, and friendly.
Olufemi O., 12/16/2021 2:10:08 PM
To put it in a nutshell, Rhys is a gem in the business. Knows his stuff and very passionate and helping people understand their options with a view to making the best decisions for themselves. Great guy!
Brittney M., 12/9/2021 11:52:47 AM
Rhys helped me get my car insurance down $300 per month! As well as get me everything I originally came to him for. He is so nice and helpful. 10/10 would recommend.
Britton B., 11/30/2021 6:50:33 AM
Rhys was extremely knowledgeable and patient when explaining every aspect of the policy to me.
Susan M., 11/27/2021 10:21:17 AM
Rhys was awesome! He provided excellent customer service and provided me with the best product for my needs.
Joni F., 11/22/2021 11:00:12 AM
I am able to substantially save on the premium with a better policy covering more than my previous insurer. Rhys is very professional, timely followed-up with a quote and binding of the new policy
isaac J., 11/18/2021 10:21:47 AM
Amazing customer service!
Sharon B., 11/10/2021 10:23:22 AM
Rhys is always helpful and there when we need him! Great customer service!
Sharon B., 11/10/2021 10:08:04 AM
Rhys is always there when you need him! Love his customer service.
Lonya H., 11/5/2021 12:38:42 PM
Rhys was very personable and explained thing in terms I could understand.
Christopher H., 10/26/2021 9:21:29 AM
Rhys was very helpful and explained everything.
Kendra L., 10/2/2021 1:41:28 PM
Rhys was extremely informative. He is making the process a pleasure. As life long State Farm customers, my family & I are excited to switch over to Rhys/Goosehead. I am looking forward to working with Goosehead & hoping to switch over all other policies as well. Rhys is amazing!
Miranda M., 9/21/2021 1:12:48 PM
Rhys, my agent, was incredibly thorough in his explanation of coverage options when discussing my insurance policy. I appreciate that he is always quick to respond and willing to answer all of my questions.
Rebecca M., 9/9/2021 4:44:22 PM
Rhys was awesome and got me a great price.
Eva E., 9/6/2021 7:12:28 PM
I was very satisfied with the knowledge and patients Rhys showed as he was explaining the policy to me and feel very confident that I bought a policy that will serve my needs.
Bradley S., 9/2/2021 11:14:38 AM
Rys was knowledgeable and very easy to speak with. Explained everything in the policy and gave us numbers to contact if we had any further questions
Soumya N., 8/6/2021 5:46:35 PM
Rhys was very helpful in explaining each and every question I had on policy. He has great patience and also I believe he made some policy option selections for me.
Austin K., 8/6/2021 2:49:54 PM
Great customer service by Rhys and excellent speed of response
Gary W., 8/4/2021 11:46:37 AM
Very professional and knowledgeable
Joan B., 8/1/2021 6:25:32 PM
Rhys was very informative, helpful, and patient. He broke the policies into easy to understand parts and took the time to listen.
Amelia G., 7/30/2021 11:21:52 AM
Responsive.
Serena T., 7/30/2021 3:54:42 AM
Great Customer service
Meredith S., 7/17/2021 1:10:41 PM
I have never known insurance to be this simple and inexpensive. Rhys has done an amazing job shopping policies and setting this up. Great service!
Terry L., 7/14/2021 12:56:34 PM
Responsiveness, services, price, personality
Melinda M., 7/12/2021 2:29:09 PM
Great savings
Jennifer G., 7/10/2021 3:53:46 PM
Excellent attention to detail.
Katherine T., 6/28/2021 9:47:49 AM
Our agent Rhys walked me through my options and explained everything to the point that I understood it. Also he found me the most amazing deal.
Emiliano D., 6/26/2021 12:52:43 PM
Rhys was very easy to work with. He made a confusing new process and simplified it! I feel a million times better now that I have him to go to for all of my insurance needs!!
Michelle B., 6/22/2021 11:10:41 AM
Rhys took a lot of time to explain each aspect of the coverage in detail and answered all of my questions. Great experience
Zachary S., 6/13/2021 12:54:13 PM
Rating based off of services received.
Carolyn D., 6/12/2021 3:10:12 PM
Everything was explained very well.
Kallie H., 6/11/2021 11:20:10 AM
Rhys took the time to explain everything to me and answer questions. I know he is actually making sure we are covered on everything we need to be best extent which is great peace of mind to have!
Heather M., 5/25/2021 12:09:40 PM
Rhys, went over and beyond. Super friendly, caring and has great customer service. He definitely knows how to make you feel comfortable and understand the whole process. I would highly recommend him to anyone. There is no rate to give him because he overly exceeds.
Brenda T., 5/20/2021 11:17:23 AM
I feel that Rhys cares about the best possible outcomes for me
Matthew L., 5/19/2021 12:35:49 PM
Rhys was friendly and informative.
Araceli E., 5/14/2021 1:28:49 PM
Great communication, clarity in products offered, timely follow-up.
Christopher R., 5/7/2021 4:13:42 PM
Amazing communication
Ann M., 5/3/2021 10:38:28 AM
Friendly, helpful, fully explained the coverage in terms that were easy to understand, accommodating.
Austin F., 4/22/2021 12:32:25 PM
Great service by Rhys. He was a huge help!
Delores R., 4/21/2021 6:48:55 PM
I'll been with goosehead for two years I'm satisfied how concern your company keeps us updated on our auto an home insurance.Thanks very much ya have a great team. P.S. Rhys ia very good insurance representative .
Rebecca D., 4/19/2021 10:08:07 PM
Rhys was knowledgeable and thorough. He exceeded my expectations. He did a better job than the other brokers and agents I consulted. I really can’t say enough good things about his customer service.
Katheline V., 4/16/2021 11:45:37 AM
Thorough, efficient, more than what we thought we were getting!
Rosamaria P., 4/8/2021 12:47:24 PM
Rhys was very courteous & professional in our phone conference. The savings he gave us were a big reason while we're switching insurance companies. He is an asset to the company.
John M., 4/6/2021 3:20:29 PM
The agent i deal with is very nice respectful answers all my questions and makes sure i understand everything and is always prompt with checking on me to make sure everything i need is taken care of
Rachel A., 4/1/2021 12:02:28 PM
Personable, kind, incredibly helpful
Ameerah H., 3/30/2021 12:47:50 PM
Rhys was very prompt. He came across to me as someone who takes his client's needs seriously.
christopher r., 3/21/2021 8:53:09 AM
Rhys is fantastic! Always available, super responsive, and really works to get the best coverage for his clients. Great guy.
Stephanie I., 3/18/2021 11:11:29 AM
Rhys helped me get a great policy even in a situation that was a little different from the norm. He was quick, helpful, communicated well, and the end result was a policy that beat all the others I received quotes on. As a real estate agent, I will be using Rhys in the future to refer my clients to him for their insurance needs.
Roderick E., 3/17/2021 11:09:24 AM
He explained everything I need to know about house insurance.
Melinda M., 2/22/2021 10:11:37 AM
Very helpfully and knowledgeable. Plus saving me money.
Adam S., 1/29/2021 10:06:09 AM
helpful, insightful, great to work with
Samantha L., 1/26/2021 10:11:32 AM
Very responsive and easy to talk with. very knowledgeable
Jordan M., 1/18/2021 10:18:38 AM
Rhys is awesome! He made the process extremely easy and is very knowledgeable! He took care of our needs for home insurance on our new house and was also able to save us some money on our car insurance! We will definitely recommend him to our friends and family!
Autumn L., 1/15/2021 11:51:22 AM
Very knowledgeable and saved me money
Hector S., 1/14/2021 11:43:18 AM
Very informative friendly easy to talk quick very well knowledgeable
Melanie S., 1/9/2021 4:08:32 PM
Rys gave exceptional customer service. He taught me alot about house insurance. I felt like he really cared about finding me a great deal with a great company.
Darell K., 1/1/2021 12:00:17 PM
Very thorough and explained everything without feeling like we were a burden. Made sure we understood everything, personable and kind
Austin D., 12/30/2020 11:33:36 AM
He was excellent
Brad S., 12/27/2020 5:50:49 PM
Rhys was incredibly responsive and helpful
Pawan P., 12/23/2020 11:49:27 AM
Great Job! Very efficient & courteous!!!!
Steve A., 12/21/2020 10:07:53 AM
Rhys provided me with answers to all my questions and showed a deep knowledge of the offerings and policies that I was shopping for. I am looking forward to working with Rhys on my insurance needs.
David G., 12/8/2020 11:37:46 AM
professional, friendly, knowledgeable, courtous
Robert B., 12/6/2020 2:26:51 PM
He explained all details of the home insurance and answered all questions.
Alan F., 12/6/2020 10:11:26 AM
Very helpful. Willing to take the time to explain things.
Luanne J., 12/2/2020 5:03:29 PM
good service
Nicole M., 11/27/2020 10:00:14 AM
Lots of education, attention to detail, and quick service and turnaround. Thanks, Rhys!
Afifa S., 11/25/2020 11:05:50 AM
Great Products and service
William P., 11/23/2020 11:39:00 AM
Rhys extensive knowledge about insurance made me comfortable to make a change. I'm getting better insurance and a better price. Couldn't be happier.
Christopher C., 11/23/2020 9:26:33 AM
Rhys was professional, responsive, and knowledgeable.
Anthony C., 11/20/2020 10:12:58 AM
Ryse gave us great information and was very helpful since we are first time home buyers. Excellent service from him.
Brenda H., 11/19/2020 10:57:43 AM
The due-diligence done by Rhys was above and beyond. He puts everything in easy to digest terms and is very patient.
Josefa J., 11/18/2020 11:21:07 AM
Rhys was knowledgeable and helpful.
Franklin E., 11/18/2020 11:19:21 AM
Agent was very professional and courteous
Udayan B., 11/13/2020 10:10:41 AM
Rhys was extremely polite, and he explained everything in detail. His job is to sell the policy but he was not just telling me what the policy is, he was explaining every single thing, why it costs what it does and what my options are. I may find a cheaper policy elsewhere but at this point I feel working with Rhys has its own value. Overall he was able to win my trust
Edward O., 11/12/2020 10:23:49 AM
Excellent customer service.
Derek S., 11/8/2020 12:09:28 PM
Rhys is the MAN!
Kenneth R., 10/24/2020 1:47:30 PM
Rhys took time to really go over the policy coverage and help me make a decision
Roger M., 10/16/2020 3:09:47 PM
He was a genuine person!
Shamika L., 10/13/2020 3:14:02 PM
Rhys is very knowledgeable and helpful. He was quick to respond to my questions and was very thorough in his explanations.
Sydney S., 10/13/2020 11:56:49 AM
Rhys is very helpful and personable and I’m confident he got me the best deal on both homeowner’s and car insurance.
Stephen M., 10/12/2020 7:15:34 PM
It's good to have an insurance person helping me get a good price.
Glenn M., 10/10/2020 8:40:40 PM
The service was very helpful and friendly.
Melissa C., 10/10/2020 12:36:26 PM
Helpful info
Collin D., 10/8/2020 1:56:28 PM
Great experience with Rhys.
Melinda G., 10/8/2020 11:23:18 AM
His explanations were very clear regarding coverage. He was very reassuring that he would be there to assist me in the future. He was also very patient with all my question. Overall very professional and kind.
Jennifer L., 9/24/2020 7:37:43 PM
Rhys went above and beyond to resolve issues, follow up and work beyond regular business hours. I greatly appreciated his help.
Holly A., 9/22/2020 5:06:30 PM
Rhys is very thorough answering questions. He is very polite and he found lower rates for insurance.
Emily H., 9/21/2020 11:38:59 AM
Rhys was efficient, answered all my questions and offered coverage that I wasn't able to get anywhere else.
Sonja M., 9/20/2020 12:50:26 PM
Rhys was very informative and patient. He knows the insurance world well and made sure I had the proper coverage at a reasonable cost. I would highly recommend him to my friends as I know he will give them amazing service! Thank you, Rhys!
Stanley L., 9/14/2020 3:36:37 PM
easy to work with and great rates
Cynthia T., 9/4/2020 11:21:55 AM
Excellent customer service and expertise. Rhys took the time to explain my insurance options so I understood what I was purchasing.
Lenard S., 9/4/2020 8:49:15 AM
Agent was knowledgeable, pleasant and easy to deal with. He was not pushy but did explain every;thing and answered all my questions.
Kenneth R., 8/29/2020 11:14:50 AM
Very efficient. To the point.
Aleksandar D., 8/24/2020 2:47:24 PM
Great prices, polite agent, not aggressive nor pushy.
Brad P., 8/18/2020 12:40:12 PM
He was professional, polite, explain options and answered questions.
Michael P., 8/18/2020 12:00:21 PM
Rhys was very well informed and experienced. He made the process VERY easy for us. I am very happy with the service we have received so far and look forward to continuing to use Goosehead services.
Jacob D., 8/14/2020 11:39:41 AM
Rhys was amazing and handled everything for me so quickly while also being thorough and walking me through everything!
Anna G., 8/13/2020 2:44:12 PM
Rhys explained in detail the coverage along with responding to all my questions and concerns. He did an excellent job that made me very comfortable with doing business with your company.
Cheryl N., 8/7/2020 12:48:52 PM
Very detail oriented and knowledgeable
Gerardo E., 7/30/2020 2:01:49 PM
Excellent customer service approach
Julie R., 7/17/2020 11:39:14 AM
Rhys was very knowledgeable and took a lot of time to go over my options. He was very helpful and kind.
Amy S., 7/16/2020 1:32:19 PM
Helpful service, guidance in understanding policy details, help with rates
Jacqueline I., 7/10/2020 6:28:00 PM
Rhys is awesome and took the time to actually talk to me like a person. 10/10 would work with again.
Kyle B., 7/6/2020 10:31:43 AM
Rhys was honest, explained things clearly and found me a great rate.
Shawn L., 7/1/2020 10:51:37 AM
Rhys explained all the intricacies of the policy to me and even was able to beat the next best offer. I actually did refer him and will likely refer him to others.
Haim C., 6/29/2020 11:28:33 PM
Rhys was very nice over the phone, very explanatory and gave us a feeling we're in good hands.
Gregory B., 6/19/2020 11:43:25 AM
Everything was very clearly laid out, and I felt like I had someone who was genuinely interested in getting me the best possible coverage at the lowest price. Will definitely recommend once my friends buy homes next year!
Jessica G., 6/17/2020 10:16:22 AM
Service is excelent and I really did not feel dumb in talking about insurance. Rhys made me feel certain and comfortable.
Quileonne B., 6/15/2020 10:20:40 AM
Excellent customer service
Juliana M., 6/10/2020 2:31:27 PM
Rhys made sure we understood everything that he was going over. Made the process super easy and he help us save $800 on our insurance!!
Susan H., 6/7/2020 7:26:35 PM
Personal level, professional, responsive, easy to work with, best experience I’ve had with insurance EVER.
Lounis Z., 6/4/2020 1:35:21 PM
Another year and Rhys was able to save me a few hundred dollars. I even recommended him to a few work colleagues; one of which already reached out to him.
James S., 6/3/2020 11:38:47 AM
Rhys was awesome to work with. He made everything quick and easy. Definitely the easiest part of my fiance and I's home buying experience.
Benjamin V., 5/23/2020 5:39:30 PM
Top quality customer service
Michael S., 5/21/2020 11:33:15 AM
Rhys was very professional and helpful and quick to respond with answers to questions.
Dustin M., 5/15/2020 7:03:53 PM
Rhys was fantastic. We're excited to have him as a direct contact if needed.
Sherman B., 5/11/2020 1:42:38 PM
I was really impressed with the service and how he explained everything included! Yes I will be telling people about GOOSEHEAD INSURANCE.
Benjamin V., 4/13/2020 5:26:28 PM
Complete and total A+ experience in every way in which I can describe. Rhys saved me a lot of money. You cannot argue with results.
Mary J., 4/3/2020 11:21:37 AM
Great customer service
Joshua M., 3/25/2020 12:42:49 PM
Rhys as really helpful to explain the coverage ans details!
Thomas F., 3/25/2020 11:53:33 AM
Great dialogue, explained things I didn't understand, gave me better coverage for less money.
Guilherme V., 3/11/2020 12:00:06 PM
Rhys was able to lower my monthly payment with similar coverage.
Brendan D., 2/25/2020 10:21:03 AM
Rhys did an amazing job and I am saving almost 50%
Donna S., 2/14/2020 1:52:56 AM
Great service from Rhys - very attentive, detailed and responsive
Anastasia W., 2/13/2020 10:58:11 AM
Really great service and he saved me a ton of money!
Rita S., 2/10/2020 5:01:30 PM
Very quick response time and products fit my needs and budget.
Koji M., 1/30/2020 11:08:13 AM
Rhys was a pleasure to work with and I feel very confident that I have a true partner looking out for my insurance needs
Kristi F., 1/20/2020 10:25:56 AM
Rhys is thorough and efficient in his processes and tries to get the best coverage possible in order to maximize the value you get from your premiums.
Daniel H., 1/17/2020 11:58:44 AM
went smoothly, price was right
Arthur C., 1/9/2020 11:52:43 AM
Rhys is the best! He answers all questions thoroughly and quickly. He helped walk me through the process when I was having trouble logging in and he is just a pleasure to work with. I will recommend all my clients to work with him.
Edwin W., 12/25/2019 4:11:43 PM
Very courteous and explains things well.
Nathan M., 12/16/2019 11:02:29 AM
Friendly, timely service.
Daniel H., 12/2/2019 9:52:45 AM
Our agent, Rhys, was very kind and went in depth about our policy. He helped us explore different options to help find the most comfortable price and best coverage for our budget.
Christopher W., 11/29/2019 9:19:38 AM
Rhys was great. He made things simple for me, did all the legwork, and still saved me money on insurance. Two thumbs up!
Kevin S., 11/26/2019 3:48:02 PM
Rhys was very personable and answered all questions i had clearly!
Vanessa B., 11/15/2019 10:18:53 AM
He was very nice, and helpful
Genevieve M., 10/21/2019 11:18:43 PM
Rhys malen
Ivon P., 10/14/2019 11:28:27 AM
Great service and price.
Cheryl B., 9/23/2019 1:02:38 PM
Polite, professional and patient. Approachable and explains the process well. Upbeat, a pleasure to work with.
Adelina L., 9/13/2019 10:13:17 AM
They've reached out to me directly, are attentive.
Dylan J., 9/12/2019 11:35:01 AM
Saved money and helpful with my questions
Dominic A., 8/7/2019 11:22:58 AM
Rhys Malen contacted me within 30 minutes of me requesting a quote and did so before the listed business hours. Not only did he find us a great rate for homeowners insurance, but he also saved us money by switching auto-insurance. Rhys did an excellent job articulating each portion of the coverage. I would definitely recommend Rhys Malen and Goosehead Insurance to family and friends.
Daniela A., 7/12/2019 12:44:29 PM
The service was great, Rhys gave me much better coverage from the previous one I had, for a better price. And he was very understanding when explaining to me what each coverage type meant. Overall excellent service.
Daniel R., 5/22/2019 1:50:39 PM
My agent took the time to explain, in detail, the coverage I was being offered. We compared my current policy that I have with another agency with the one being offered by Goosehead and found that I was being offered double the coverage for almost the same price. It is very likely I will refer anyone who needs insurance over to my agent, Rhys Malen.
Seth J., 5/8/2019 10:18:44 AM
I was ready to sign up for a home insurance policy through Hippo insurance when my real estate agent (Analeisa Barron) referred me to Rhys. I was able to get better coverage for a better price and the communication through the process was top tier. I was really happy with the process and even if the cost were the same, working with an agent like Rhys makes you feel like you're getting more for your money.
Miranda S., 5/6/2019 6:23:47 PM
Fast, easy and friendly service. Rhys found exactly what we needed and took the time to explain it to me in detail.
Robert O., 4/19/2019 10:25:15 AM
Rhys Malen was outstanding in presenting Goosehead to me. He is a true professional! And he saved me over $1,500 annually for my car insurance and $2,000 for Homeowner’s insurance on my three properties. I would highly recommend Rhys and Goosehead to anyone looking for great service!!
Michael C., 2/20/2019 5:46:48 PM
I was assisted by a very patient and knowledgeable agent
Russell M., 2/19/2019 12:46:17 PM
Professional, good quote, fully explained