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About Mike
Mike Ames is an agent with Goosehead Insurance
located in Austin,
TX. Mike joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Mike is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Mike and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
TX, UT, CA
Connect
11350 Four Points Drive, Ste. 1
Austin, TX 78726
Austin, TX 78726
Languages spoken:
Italian;English
Italian;English
Hours:
We’ve got you covered,
and then some.
Homeowners Insurance >
Auto Insurance >
Flood Insurance >
Renters Insurance >
Condo Insurance >
Landlord Insurance >
Motorcycle Insurance >
Boat Insurance >
RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
Read more...

It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Read more...

Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.

HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.

SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.

HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?

AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Sandra S., 11/23/2024 4:47:47 PM
Congenial, helpful enthusiasm, quick response, thorough explanations, great listener, timely follow-ups, offered multiple solutions.
Lawrence S., 11/3/2024 5:04:33 PM
Quick, easy and friendly customer service.
Cardely T., 9/3/2024 4:08:52 PM
Great customer service and great price
Janice W., 8/21/2024 5:14:17 PM
Service was very helpful and complete.
Robin S., 8/17/2024 10:38:27 PM
Prompt, forthright, courteous service
Ned O., 5/23/2024 4:48:52 PM
We appreciated the availability of Dayton Ames to explain our policy options and advise us on best policy for our needs and budget. This made the difference for us in deciding to use Goosehead to shop for our home and auto policies.
Katherine G., 4/28/2024 2:26:43 PM
Fast, professional, informative, friendly
Bobby J., 4/26/2024 4:36:30 PM
Prompt, courteous accurate service.
Jack K., 4/4/2024 4:08:21 PM
Dayton was amazing! Very knowledgable, and took great care of me in a timely manner. Will be referring over more business in the future.
Jeffrey H., 3/30/2024 12:26:55 AM
Great customer service and communication.
Daniel S., 3/29/2024 3:11:03 PM
She was very, very responsive, timely, thorough, and very nice to deal with. In fact, even fun!
Calvin W., 3/27/2024 4:07:48 PM
Michael made it so easy, smooth and quick. Best experience I’ve had with obtaining insurance
Chelsee S., 3/7/2024 4:17:27 PM
The quick responses, transparency and overall positive attitude of my agent has been nothing short of spectacular! Would highly recommend Genna to my friends and colleagues!
Elizabeth L., 2/29/2024 11:11:16 PM
All completed in a timely manner... All questions answered.
Ariane O., 2/22/2024 4:23:05 PM
Genna is very knowledgeable and explained everything thoroughly. I appreciated her quick response as she was returning from vacation and she was very kind.
Andrea C., 1/21/2024 1:33:29 PM
Dayton was very trustworthy and personable, and just a delight!
Steven H., 1/12/2024 4:07:12 PM
great service, great communication, great help.
John P., 1/7/2024 6:33:29 PM
He was very thorough and walked me through everything until I understood it. And overall just a good guy
Tao Z., 12/8/2023 4:20:38 PM
everyone was great
Lisa M., 11/17/2023 4:17:39 PM
Dayton Ames helped with making the process and understanding the policy, a breezy. It was a much less stressful situation than expected, which is appreciated.
Ruth M., 11/16/2023 12:16:33 AM
Dayton Ames helped make the whole process of choosing a home insurance plan painless. He walked through everything with me, allowed me to ask questions, and made sure everything was said in a way that we all understood the process. This is my first home, and I feel comfident that I am prepared.
Jodi H., 11/3/2023 4:30:08 PM
After inquiring, I received communications instantly and was connected to the broker I wanted to work with. By the next day, Genna already had options for me and were were able to process the entire request in two days.
Danice J., 10/9/2023 4:05:46 PM
Genna was extremely helpful and very diligent in the search for the right policy to fit my needs.
Michele Q., 9/18/2023 1:20:04 PM
Outstanding service and very professional!
JONATHAN D., 8/30/2023 9:15:02 PM
Mike was friendly, knowledgeable and incredibly helpful all through the process!! Lifesaver!
Lysle A., 8/7/2023 5:04:18 PM
The agency has answered every question and taken good care of me!
Jennifer R., 7/28/2023 4:11:13 PM
Genna has been very communicative and responsive with me throughout the process. I appreciate that!
Joseph A., 7/24/2023 12:37:51 AM
Dayton was knowledgeable, friendly, and helpful. He got the job done!
Timothy S., 7/22/2023 4:31:58 PM
She’s great!!
William G., 7/21/2023 6:18:17 PM
Great service
Abigail T., 7/21/2023 4:10:57 PM
Our agent, Genna, was so helpful and professional. She got back to us in a very timely manner and answered all of our questions with ease. She walked us through our different options and provided excellent customer service. I’m very glad to have Genna as our agent. I will be referring her and Goosehead to all my friends and family! She is truly amazing.
Jimmy B., 7/1/2023 5:53:32 PM
Great customer service!
Benjamin B., 6/27/2023 4:31:41 PM
Great service
Lanie R., 6/24/2023 10:48:32 PM
I really felt valued as a customer and the service was exceptional!
Krystil H., 6/21/2023 8:57:17 PM
Super easy and great customer Service
Joel L., 6/21/2023 8:10:47 PM
Friendly and professional
Daniel S., 6/1/2023 9:07:50 PM
Genna was extremely helpful and efficient. She found us an amazing rate for our new auto insurance and I would highly recommend her to my friends.
Diane B., 5/30/2023 6:56:46 PM
Working with Genna was amazing. She took the time to explain everything carefully.
Steven R., 5/18/2023 3:03:28 AM
Genna's communication skills are simply the best!
Cassidy B., 5/8/2023 6:38:10 PM
Dayton was extremely personable, honest and understanding. I felt from the start that I could trust him and he’d do what was best for me. He also took the time to break everything down and explain in layman terms, which was very nice.
Robert D., 5/6/2023 10:23:53 PM
Dayton was fabulous, as always! We trust him 100% to ensure we're getting all of our needs met. He really takes care of people!
Suzanne K., 5/5/2023 1:24:08 PM
Dayton was knowledgeable and professional. This was important as we are unfamiliar with Texas. Will seek his help again when we need car insurance. Dayton is an excellent representative for your company. Very glad we were able to connect with him.
Kathryn E., 4/28/2023 4:16:05 PM
I put this off for a very long time because I didn’t want it to take up a ton of time. But this was so eas!
Bobbie F., 4/28/2023 4:13:46 PM
Made this process so easy! And saved me a good sum of money.
Munir D., 4/12/2023 4:23:15 PM
Excellent service and response times.
Robert E., 3/16/2023 5:17:10 PM
Michael was the best. I really cant sum it up better then that. Give the man a raise/promotion!
Jean d., 3/6/2023 2:15:31 AM
Genna was good helping me to get sheap insurance
helena w., 2/27/2023 7:21:38 PM
Super sweet, helpful & informative!
Oscar Z., 2/23/2023 4:22:06 PM
Genna was FANTASTIC to work with. She made the process so much easier and took the guess work out of getting my new dream home insured.
Nicole M., 2/17/2023 4:08:27 PM
My agent Genna Pap was very helpful and knowledgeable. She took the time to find me a great quote with my same coverages. She was friendly and saved me money! I loved my whole experience and will definitely refer her and goosehead to others!
Mitchell F., 2/3/2023 12:09:20 AM
Genna is extremely personable and professional.
Gary B., 2/1/2023 7:12:59 PM
Mike Ames is awesome! He worked hard for us and got us the best rates.
Aaron S., 1/20/2023 6:19:11 PM
Dayton was professional, knowledgeable and trustworthy. He followed up with phones calls as he said he would. Dayton is also friendly with a great sense of humor.
Scott F., 1/10/2023 9:18:24 PM
Genevieve was great, and she is very professional and knowledgable. And she went out of her way to help me resolve an issue with an accident that was incorrectly reported under my vehicle by my previous carrier which saved me a lot of money on the auto policy. I appreciate her hard work!!
Jacquelyn K., 12/31/2022 8:39:20 PM
The primary reason for a perfect Score is due to Genna Pap. She was outstanding! She saved us thousands of dollars, made the process super easy, and is very knowledgeable. I am going to highly recommend Genna to others for home and auto. Jackie Kirby
Victoria H., 12/29/2022 5:00:59 PM
Smooth process
Jennifer B., 12/24/2022 4:28:59 PM
Genna helped me save so much money!!! She made the processes so easy and answered all my questions instantly. I am so happy and thankful for Genna and this company! Already referred her to several friends and family members.
Karley K., 12/19/2022 4:13:59 PM
Genna explained all the details of my coverages to me which made the process so simple and easy as my first experience purchasing my own insurance!
Steven M., 11/18/2022 5:43:41 PM
She was very professional and helpful. Not pushy and very accommodating to my needs.
Genevieve P., 11/17/2022 11:38:20 PM
Great rate and coverage!
Aiden L., 11/15/2022 4:12:21 PM
I saved money, received better coverage and Genna was extremely helpful!
Desiree R., 10/7/2022 3:28:56 PM
Dayton is very helpful!
James P., 9/9/2022 4:26:22 PM
Awesome service
Piyush S., 9/7/2022 4:05:37 PM
Excellent service by Dayton Ames
Emily M., 8/8/2022 4:07:25 PM
Dayton was very helpful and answered all my questions. He took time to help me weigh my options and ensured I felt comfortable and confident in the process. He’s fantastic!
Emily M., 8/8/2022 11:07:25 AM
Dayton was very helpful and answered all my questions. He took time to help me weigh my options and ensured I felt comfortable and confident in the process. He’s fantastic!
Garry M., 8/7/2022 6:35:07 AM
Dayton did a great job, saved us a lot of money
Michel I., 8/4/2022 1:52:43 PM
Excellent support received.
Janet P., 7/29/2022 4:44:00 PM
Dayton was friendly, courteous, and fun to talk to. He listened to my needs and then searched for the best insurance plans for my home and vehicles. And he was patient with me.
Thank you Dayton!
Lauren R., 7/19/2022 10:02:44 AM
Excellent service
Dayton M., 7/13/2022 7:51:47 PM
He's a great agent
Gretchen A., 6/14/2022 11:47:20 AM
Prompt and detailed assistance plus great rates.
Harith A., 6/11/2022 12:36:31 PM
Dayton went above and beyond to find me the best home insurance that suits my needs, We built a rapport pretty quickly and he explained everything to me thoroughly.
Joseph T., 6/7/2022 10:56:00 AM
Friendly, knowledgable service, and a reminder about this year's homeowner's insurance payment which slipped by me. Thank you!
Samuel K., 5/27/2022 11:48:38 AM
Dayton’s customer experience was second to none. His top quality service and high ethical standards portrayed to me a willingness to serve above all competitors. Dayton is a spectacular insurance agent and I am looking forward to bringing him more business in the future based off of the bond we have formed. If I had to describe my experience in one word: Exemplary.
Logan G., 5/13/2022 11:43:13 AM
Very patient and explained each step.
Kathy L., 4/27/2022 12:36:49 PM
Dayton did the research and stayed in touch in a timely manner. He got the best price for the coverage that we wanted.
Abraham C., 4/27/2022 9:18:55 AM
Mike always knows what to do and recommend. He doesn’t try to sell you what you don’t need.
Lora M., 4/27/2022 12:00:00 AM
Dayton was extremely helpful and the process was smooth
Brian L., 4/9/2022 12:00:33 PM
Good service. Explaining everything well
Aimee E., 4/8/2022 5:46:34 PM
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Brooke W., 4/6/2022 7:28:50 PM
Good service and explanation of benefits
Sherry D., 4/6/2022 11:49:52 AM
N/A
Cade S., 3/25/2022 1:08:00 PM
Having someone to call is key.
Erik T., 3/21/2022 12:49:37 PM
Dayton, was always quick to response. Very knowledgeable, of any questions I had. 10/10 Great experience
Corey M., 3/21/2022 10:44:11 AM
Excellent service
Corey M., 3/21/2022 10:28:32 AM
Excellent service given
Timothy P., 3/19/2022 12:23:47 PM
Excellent experience.
Meredith L., 3/17/2022 11:33:58 AM
I had a great experience working with Mike, He provided me insurance and saved me money.
Alexis P., 3/14/2022 2:22:04 PM
Dayton is an above and beyond person.
Billy C., 3/13/2022 3:41:12 PM
Michael is an excellent agent and very hard working. I would recommend him as an agent to anyone.
Shawn H., 3/12/2022 10:59:29 AM
Very nice and helpful
Alexis P., 3/11/2022 1:55:36 PM
Dayton was very great at communicating
Marcia L., 3/11/2022 11:29:32 AM
Dayton is personable yet professional, seems very knowledgeable and responsive to my inquiries
Destiney B., 3/9/2022 3:21:26 PM
Great company and great product. Thanks
Susan B., 3/9/2022 10:14:32 AM
Dayton was knowledgeable, friendly, easy to work with, and made me feel that he cared we found best policy for the dream house we’re about to purchase.
William J., 3/2/2022 6:07:28 PM
Mike has always given us incredible service, and he treats us like we are his only customers. I have nothing but high praise for him and his office.
Debbie P., 3/2/2022 5:08:57 PM
He is was very responsive.
Rebecca R., 3/2/2022 10:11:10 AM
Dayton was great and I look forward to working with Goosehead in the future!
Gilbert R., 2/26/2022 3:21:10 PM
Dayton… He did an amazing job explaining everything to us and answering all my questions.
David S., 2/21/2022 2:51:43 PM
Changing from my previous agent to Goosehead was quick, easy, and informative.
David J., 2/9/2022 9:45:00 PM
Always super responsive when I have a question and give a thorough answer.
Bruce E., 2/9/2022 3:47:24 PM
Prompt professional service
Varshal K., 2/8/2022 11:30:27 AM
Mike is very knowledgeable and helpful.
Olga J., 1/29/2022 4:05:52 PM
Great service and prompt response
Hannah P., 1/1/2022 10:47:40 AM
Dayton was very helpful and informative every step of the way. I appreciate how hard he worked to find the right policy for us. It is nice to talk to someone who is knowledgeable and seems to enjoy their job.
Bruce G., 11/9/2021 3:06:24 PM
Good service
Ali S., 10/7/2021 11:15:15 AM
Dayton Rocks
Jason B., 10/2/2021 12:44:06 PM
Dayton was very helpful and I got what I needed in less than 24 hours
Piyush S., 9/24/2021 11:06:40 AM
Dayton has been really responsive and understood my requirements clearly.
Gilbert M., 8/31/2021 9:49:12 AM
Consistency in timely responses and keeping us updated on all our options. Greatly appreciate them being proactive.
Yumnah S., 7/19/2021 8:56:04 PM
Dayton was exceptional. He spent a while on the phone with us explaining the way the different policies work, called us and walked us through the plans he was able to find us and helped us compare against our current insurance provider. He was super thorough and saved us money! Thank you Dayton!
Patrick S., 7/18/2021 4:37:43 PM
Dayton was fast, efficient, and extremely personable. He answered a ton of questions with patience and clarity. We enjoyed working with him very much and will definitely refer others to him and Goosehead.
Patrick H., 7/9/2021 2:13:07 PM
Dayton did a great job analyzing needs and coming up with a competitive bid with comparable coverages
Randule L., 7/7/2021 12:23:48 PM
Easiest insurance purchase I’ve made
Joel H., 6/28/2021 10:17:30 AM
Our agent has been great.
Laura L., 6/20/2021 11:05:03 PM
Great service and follow through!
Jeffrey T., 6/19/2021 12:01:16 PM
Great service and very responsive
Marynell E., 6/17/2021 8:08:26 PM
Good service
Meoshia W., 6/17/2021 5:00:26 PM
Mike is great!!
James T., 6/15/2021 11:18:39 AM
Michael is professional and strives to give his customers terrific personalized support.
Karen Y., 6/14/2021 2:06:37 AM
Dayton was always personable, professional, and patient. He always answered my questions in a timely manner.
Kenneth R., 6/4/2021 11:10:22 AM
Easy to talk to and just painless.
Nicholas T., 6/1/2021 10:53:22 AM
Good rates and Mike is a pleasure to work with.
Patrick L., 5/27/2021 7:13:15 AM
Service I recive is always professional but also personable, Dayton always goes above and beyond to help me and has great advise!
Joseph T., 5/26/2021 12:02:06 PM
Quick, personal, and personable service!
Raven P., 5/19/2021 1:17:01 PM
Dayton was great! No issues.
Kristina M., 5/16/2021 2:28:30 PM
He was very professional and responsive and friendly
Jennifer L., 5/13/2021 12:26:31 PM
I appreciated Dayton's time and patience going through the policy and finding something that gave us great coverage. I feel confident he got us a great deal.
Armando R., 5/12/2021 7:07:48 PM
Michael was very eager to help me find the right price for my budge.
Margaret T., 5/11/2021 12:01:09 PM
Nike was very helpful and explained every step.
Paula J., 5/2/2021 7:42:24 AM
Dayton was very easy to talk with and has a great sense of humor.
Shane M., 5/1/2021 1:13:41 PM
The agent was very knowledgeable and made the process very easy and not to mention we saved over $700 per year on auto! Thank you Goosehead!
Christi L., 4/22/2021 9:11:34 PM
Dayton was very attentive and knowledgeable. He made the process super smooth and easy for us.
Van Q., 4/14/2021 12:25:58 PM
Mike was a pleasure to deal with. Excellent communication. Personalized my insurance plan, saved me $600/year on insurance. Simple, easy, and quick turnaround. Amazing service.
Christine B., 4/14/2021 11:53:44 AM
Was easy to get the changes and updates that i needed and Mike saved me a significant amount of money for year
Amy V., 4/10/2021 4:22:07 AM
Mike took the time to explain what the terms of insurance meant. I had no idea what my previous provider was charging me for!
Glenesther R., 4/9/2021 3:17:18 PM
Change insurance
Eduardo M., 4/9/2021 2:59:11 PM
Fast and easy!
Troy N., 4/6/2021 11:12:33 AM
Dayton was fantastic and very responsive. Was able to inquire about and set up a new policy within the same day!
Diana E., 4/5/2021 11:10:08 AM
excellent and efficient customer service.
Michael A., 4/3/2021 11:00:11 PM
Great communication!
Lonnie A., 3/18/2021 3:23:41 PM
Michael is always saving us money with such a laid back easy going demeanor
Clinton S., 3/17/2021 10:34:07 AM
Very good interaction with Mike and the Goosehead team. We have been customers for 6 years.
Cody K., 2/22/2021 12:28:30 PM
he is my best friend
Virgil V., 1/29/2021 4:56:55 PM
He went with me over everything that really counts. Very nice and very knowledgeable.
Linda C., 1/8/2021 5:00:05 PM
Mike was super friendly and took the time to explain everything to me. Mike also took the time to answer all my questions and made selecting Goose head Insurance a decision I am sure I will not regret. Mike is a true asset to your company.
Willie L., 1/5/2021 9:58:30 AM
Michael Ames was very attentive and explained the policy coverage in depth. He made sure I had the same if not more coverage as my previous provider for a price I could afford. He worked through the holidays to make sure my coverage didn't lapse. Thanks Mike and the Goosehead team!
Michael P., 1/5/2021 9:51:50 AM
Professional customer service
Jacob A., 12/14/2020 9:13:27 AM
Great service rates and quick response times
Cheryl A., 12/12/2020 12:42:33 PM
My husband and I had a great experience speaking with Michael. He helped us get a great deal on our homeowner insurance and car insurance. Michael was a great help and answered all of our questions. I would recommend Goosehead Insurance to everyone!
James P., 12/5/2020 11:04:39 AM
Michael is always very responsive and a pleasure to work with. I think he loves getting the best rates for people...That's why he is so good.
Julie B., 11/19/2020 8:47:57 PM
No complaints, easy process, friendly and timely
Christopher S., 11/11/2020 8:42:09 AM
lowered my rate to a fair price; was friendly
Laura E., 11/9/2020 11:41:20 AM
provided all the information i needed to make sure I had the correct coverage.
Brett A., 10/25/2020 8:52:05 PM
Great quotes and explanation of coverage
Alexandra A., 10/23/2020 12:26:33 PM
good customer service, good explanation of insurance coverage, etc.
Sandeep A., 10/17/2020 3:46:53 PM
Customer focused experience! Thanks Dayton!!
Heather S., 10/14/2020 12:01:10 PM
Y’all were super friendly. Dayton set me up with insurance same day with a great rate. It was a fast simple process and the best experience I have had with an insurance process ever! Thank you!
Samuel E., 10/9/2020 7:34:44 PM
Michael has always been on top of things with my home and auto insurance.
Jake S., 9/27/2020 11:05:17 AM
Great explanation and answering of all questions. I feel like Goosehead is looking out for my best interests.
Nicole L., 9/5/2020 11:15:24 PM
He was very friendly and honest. Plus he also got back to me very quickly.
Keller M., 9/4/2020 7:27:00 PM
Dayton was extremely helpful in guiding me through the insurance process. He provided clear advice and managed to demystify the insurance process. Dayton was always there for me and helped with any questions I have. I would recommend Dayton to any of my friends who are looking for insurance.
Joshua T., 9/3/2020 11:19:18 AM
Mike was very helpful in all aspects. I felt very comfortable with his advice and suggestions.
William B., 8/28/2020 3:56:12 PM
was satisfied with his service
Justin L., 8/27/2020 11:19:31 AM
Dayton was extremely helpful, extremely knowledgeable and very informative and explained all the options in great detail. No questions left unanswered. 10/10 great service.
Trisha B., 8/21/2020 1:05:26 PM
Dayton was very helpful and I felt like he had the best interest for me.
Lauren R., 8/19/2020 11:32:22 AM
Great service great prices
David L., 8/19/2020 11:31:26 AM
Happy with service and prices for coverage
Nicholas S., 8/18/2020 9:04:43 AM
Good service!
John K., 8/14/2020 11:41:21 AM
How well he answered all my questions
Joe J., 8/6/2020 10:52:08 AM
Dayton explained my policy and options very well. Great communication and friendly over the phone.
Randy T., 8/4/2020 6:03:22 PM
Dayton was great to work with and seemed to genuinely take our best interest into consideration in his evaluation of our insurance.
Eric R., 7/24/2020 10:52:07 AM
Customer Service
Richard A., 7/21/2020 11:08:42 AM
Mike Ames' customer service is amazing!
James H., 7/17/2020 10:56:21 AM
Responsive, easy to work with, and knowledgable. Dalton made me feel confident that I was getting the best deal and took the time to explain the options and savings available.
Summer B., 7/16/2020 2:00:33 PM
Dayton is very knowledgeable, and helpful.
Susan M., 7/3/2020 11:51:15 AM
Took care of business
Arman T., 6/25/2020 12:04:30 PM
His customers service
Jaime A., 6/24/2020 11:04:41 AM
Bc they give me a better price quote
Carrie L., 6/16/2020 10:08:11 AM
very helpful and informative
Audra I., 5/28/2020 6:17:34 AM
The quality of service value provide by Michael Ames Goosehead franchise agency
Tonya D., 5/26/2020 10:45:38 AM
Mike was awesome and explained everything great!
Lianna C., 5/21/2020 10:29:55 AM
Dayton explained everything in easy to understand terms and was very patient with all of my questions. He let me compare similar policies to ensure we were picking the right package. Everything felt very transparent!
Kazi Z., 5/12/2020 11:44:24 AM
Michael Ames is fantastic and very informative, thorough.
Peter D., 4/21/2020 10:15:25 AM
He was very courteous, personable and extremely knowledgeable in all areas I was asking questions. He also saved me money!
Tara F., 4/16/2020 11:06:15 AM
Reasonable price
Waldo V., 4/16/2020 7:45:38 AM
Michael spent a significant amount of time researching every option available to me. His reasoning behind the coverage options he recommended and offered was clearly explained as were additional options that may be wise to include and/or visit at a later date.
Van Q., 4/8/2020 10:54:18 AM
Excellent service and value, personalized policy prescription. Answered all questions and concerns. Saved me a lot of time and money. No fluff salesmanship. Direct and kept my best interests in mind. Patient.
Brianna M., 4/6/2020 4:21:44 PM
Excellent customer service and the process was fast and easy to get my insurance.
Jan K., 4/1/2020 1:57:27 PM
Mike was great! He is very knowlegable and saved me money!
Mary L., 4/1/2020 12:07:25 PM
Excellent customer service & high rated carriers.
Kristin D., 3/30/2020 6:34:36 PM
Dayton was very professional and informative. He made everything very easy to understand. He was very flexible and responsive!
Jacob R., 3/27/2020 10:54:00 AM
Dayton was extremely professional and courteous. He was punctual with our phone call and best of all, he saved me money. I appreciate the time he spent on my situation and I loved my experience with Dayton and Goosehead Insurance.
Diana B., 3/20/2020 11:15:35 AM
Dayton was very informative and answered all my questions with options.
Nathanael L., 3/19/2020 2:10:57 PM
Dayton was very easy to work with. He provided a great breakdown of what each item on the home and car insurance covered, and what it cost. Very pleased with my transition to Goosehead and Dayton's service. A+
Calyn L., 3/8/2020 10:11:04 PM
Great customer service
Dola D., 3/3/2020 5:09:31 PM
Mike was super helpful!
Ionut C., 2/21/2020 3:29:02 PM
Great experience!
Tiffany M., 2/20/2020 6:13:23 PM
Saved me money!
Paul W., 1/23/2020 3:25:30 PM
agent finding us the best rate and insuring great coverage, also the new portal and chat assistance
Roy M., 1/23/2020 2:18:17 PM
In reshopping for both my Home and Car Insurance, he found be a great deal on both, cutting my cost drastically. Very professional, and called me back within 30 minutes from original call with the different options.
Jacob W., 1/15/2020 10:44:18 AM
Mike was professional, detailed and overall pleasant to work with. He was friendly and treated me like a member of his family, not just a client/number. Will definitely refer him to others!
Karen H., 1/14/2020 7:41:39 PM
Karen H., 1/13/2020 5:20:11 PM
Very friendly and knowledgeable. Also saved up a ton of money. :)
Joyce M., 1/9/2020 10:50:14 AM
The customer service and promptness of service.
Lee L., 1/3/2020 9:13:51 AM
good service
Carrie L., 1/2/2020 12:48:59 PM
Listened to my needs. I wish I would have gotten a better explansion on why my policy was showing a fault on a non fault claim and why I am paying more because of that.
Maria V., 1/2/2020 11:21:52 AM
Michael took time to understand my needs and find the right product at a reasonable price. Michael answered all my questions and followed up promptly to have everything set up timely.
Johanna I., 11/18/2019 10:30:59 AM
He took the time to look at another quote that I had received and find similar coverage for a much lower rate. He was also very pleasant to talk to and took time to explain the coverage in detail.
Richard C., 10/11/2019 11:17:44 AM
Mike Ames was personable, friendly and got me a great deal on insurance!
Miguel E., 10/6/2019 8:14:25 AM
Quality of service
Blessing D., 9/19/2019 3:00:02 PM
Michael was the best, made everything very easy for me and if I didn’t move to another state, I would’ve stayed with him.
Donald J., 8/19/2019 10:31:16 AM
Michael Ames was very informative and found us a terrific option. He was very enjoyable to work with.
Morgan N., 8/5/2019 2:13:32 PM
Wonderful customer service. Made getting insurance quick and easy
Matt B., 6/30/2019 9:01:41 PM
awesome time on the phone and was very helpful
Robert W., 6/12/2019 11:28:56 AM
Helpful experience and discounts found!
Massamesso S., 6/11/2019 2:38:03 PM
Good knowledge of his work
Stephenie H., 5/30/2019 10:09:42 AM
Personal attention
Jason H., 5/29/2019 11:50:30 AM
Great customer service, explanation of service options and guidance. Overall outstanding!
Raul M., 5/3/2019 3:10:57 PM
Service that was provided and knowledge of representative.
Robert A., 4/16/2019 11:27:41 AM
amazing service and very knowledgeable and friendly
Joshua S., 4/15/2019 11:17:16 AM
The agent was extremely helpful and knowledgeable. He was able to talk me through all the different options, allow me to ask questions, and provide insight as to which plan(s) were more beneficial and why.
Maria N., 4/12/2019 2:17:44 PM
Mike was very personable and explained everything so well
Jessica C., 4/5/2019 12:10:13 PM
Helpfulness with educating and informing clients for making the best decisions regarding home and auto insurance.
Scott S., 4/5/2019 1:05:03 AM
Mike took the time to answer my questions. He went over the policy and explained coverage. He made sure that we have the coverage at the best rate
Ramon S., 3/7/2019 9:35:25 PM
My needs were met and I got great service
Robert A., 2/14/2019 4:34:08 PM
friendly and very affordable
Evan P., 2/8/2019 3:36:42 PM
Michael Ames was great to work with
Melissa C., 12/17/2018 9:32:52 AM
Great attitude
Victoria F., 12/11/2018 8:33:55 AM
very helpful, answered all my questions and made sure I understood everything and was happy before we hung up.
Levin K., 11/13/2018 11:57:24 AM
Great customer service, user-friendly and automated docusign technology and price.
Paula S., 11/7/2018 5:27:19 PM
Great at finding the best price and coverage.
Sherry V., 11/5/2018 5:01:39 PM
Michael is knowledgeable and friendly. I can tell he, like me, strives to have happy, satisfied customers that know he is in the business of providing a positive benefit for their needs.
Luis R., 9/20/2018 5:42:37 PM
Micheal is courteous professional and seems to actually care about what’s best for you
Keith H., 9/13/2018 11:46:29 AM
professional
Keitha G., 7/27/2018 10:21:06 AM
Competitive rates and friendly service and explaining the details of the policies. I've already referred a coworker this morning and I only purchased my policies yesterday. Thank you!
Lonny H., 6/23/2018 2:41:51 PM
The attention we received from Michael Ames and the promptness of his staff in getting the policy information out to Mary and I.
Virginia F., 5/11/2018 11:13:05 AM
Agent was well informed, friendly and helpful. He searched for the best policy for us and kept us updated on everything. Good service and good prices!
Daniel F., 4/11/2018 10:07:22 AM
Michael Ames was great! He guided us through the process and educated us along the way. Best of all he found a really good company to provide insurance our house at a fantastic price.
Stephen R., 3/30/2018 10:20:22 AM
Ease, options and timeliness
Massamesso S., 3/25/2018 5:16:06 PM
High premium renewal without explanation
Bill B., 3/7/2018 3:56:55 PM
Because I am very satisfied.
Cheryl H., 2/28/2018 10:30:29 AM
Fast, friendly, smart, and knowledgeable Michael Ames. Good prices.
Jodie R., 2/14/2018 7:04:54 AM
Overall service
Richard T., 2/11/2018 12:50:59 PM
Fast and easy service....
Darius M., 12/22/2017 12:30:15 PM
Mike was very informative he kept me updated every step of the way and I think he did a excellent job pairing me with an insurance that fit my family's needs
Tiffany R., 11/22/2017 10:28:30 AM
Mike Ames is very personable and professional. It was a pleasure discussing our policy with him.
Adria M., 11/13/2017 10:44:56 AM
Excellent service and thorough information!
Lina P., 9/27/2017 12:34:37 PM
It all worked seamlessly
Lionel A., 9/12/2017 1:08:00 PM
Agent looked for my best interest and price
Kevin M., 8/8/2017 7:20:50 AM
Service and pricing received
Vladimir S., 8/3/2017 8:39:37 AM
I got very professional service (detailed information, explanations and guidance) from Michael.
Kerrie S., 7/28/2017 10:42:59 AM
Michael Ames was very knowledgeable and gave us all the details we needed to find the best fit for us.
Brack B., 7/27/2017 5:23:57 PM
Saved money and gave us options
Samuel E., 7/12/2017 8:49:46 PM
awesome experience
Nancy M., 7/8/2017 8:33:57 AM
Pleasant and informative interaction with Michael Ames, the agency owner. We worked until we had just the right coverage for my situation.
Pedro T., 7/4/2017 6:25:35 AM
Personal attention
Paula S., 5/27/2017 11:33:53 AM
Mike Ames, Is Awesome!
Mario M., 5/18/2017 5:27:17 PM
great rates and service
Alicia B., 5/11/2017 2:45:38 PM
Mike was great to work with!
Neil J., 5/9/2017 10:19:17 AM
Mike Ames was extremely helpful with finding the best possible insurance policy for me. He was always available to discuss things and would contact me letting me know of any issues or status of my application. I've already referred him to a friend.
Janis K., 5/9/2017 9:32:52 AM
EXCELLENT review of my needs by Mike Ames. All docs came through as promised. Great followup calls to complete the process.
William J., 5/9/2017 8:49:37 AM
Mike Ames did an outstanding job of getting us the best coverage for the lowest price. He was pleasant and respectful of our time.
Crystal N., 5/3/2017 10:30:07 AM
Easy communication, paper work handling, and great price!
Daniel A., 4/26/2017 8:07:22 AM
Took time to thoroughly explain all points.
Christopher M., 4/25/2017 7:55:52 AM
Great customer service:)
William V., 3/31/2017 6:22:37 AM
Mike is very professional and knowledgeable in his field of service.
Ryan K., 3/15/2017 6:05:48 AM
Because I was looking for great rates for home insurance and auto insurance
Lauren B., 3/9/2017 8:18:49 AM
Mike was extremely helpful an responsive and saved us money! Thanks Mike!
Varshal K., 2/16/2017 8:56:57 AM
Very easy to work with
Collin S., 12/6/2016 1:27:47 PM
I am so ecstatic to be working with such a great insurance broker. Everything regarding insurance is now so much easier, and Mike was so fantastic!
Weldon S., 11/3/2016 4:55:56 PM
Customer Service. Our agent Mike Ames was very informed, helpful and courteous. If he treates us like this, we know he treats others like that. Very satisfied.
Marty A., 8/22/2016 7:46:30 AM
Direct contact and consistent follow up by the broker.
Harold P., 8/9/2016 6:06:29 PM
We were extremely satisfied with the professionalism and accomodation and education Mike Ames provided us and we have already begun to refer Goosehead Ins to others.
Bertha C., 7/31/2016 9:30:17 AM
Helpful information in deciding what type of policy would work best and price!
Mary A., 7/3/2016 9:01:15 AM
Mike Ames has been very awesome!
James H., 6/28/2016 8:54:13 AM
Made be feel like a friend