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About Jay
Jay McElveen is an agent with Goosehead Insurance
located in Charlotte,
NC. Jay joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Jay is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Jay and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
NC, VA, SC, TN, GA, MD
Connect
4722 Park Road, Unit D
Charlotte, NC 28209
Charlotte, NC 28209
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Douglas F., 2/15/2025 9:47:58 PM
Effective, efficient and timely service and response.
Jillian P., 1/3/2025 4:17:17 PM
Jay was awesome. Gave us a quote within hours of emailing him which was lower than any other quote we received. He was easy to work with. would highly recommend.
Patrick K., 12/14/2024 11:57:18 PM
Jared was very helpful and easy to work great communication and polite
Shannon T., 12/12/2024 5:14:53 PM
Eric was so patient and thorough - he worked very hard and got me a great deal. He went above and beyond and provided excellent customer service. I highly recommend working with Eric to meet your insurance needs!
Margot Y., 12/12/2024 4:12:05 PM
Robert was very helpful to me.
He deserves a raise.
Anthony D., 11/20/2024 6:37:44 PM
Good quote, very available, and responded quickly
Carole B., 11/15/2024 4:19:12 PM
Honest and helpful
Patrice A., 11/6/2024 7:09:30 PM
Robert was friendly and easy to work with. He got back to me in a timely manner. I appreciate all his help. Thank you. Patty Anthony
Matha C., 11/5/2024 7:57:01 PM
The service and communication with Jay were greatly great
Garrett S., 11/1/2024 2:15:22 AM
We were referred by a family member because they had such a good experience. We were very pleased with the pricing and the coverage offered. Jared was great and answered all of my questions in a very timely manner.
Elizabeth M., 10/16/2024 3:27:49 PM
Jay was so helpful answer all of my questions, and was incredibly quick to respond to requests/questions!
Alyssa J., 10/5/2024 1:58:25 PM
Jay was incredibly helpful and our house insurance rate is excellent.
Arthur J., 10/4/2024 4:44:24 PM
Eric was awesome and professional.
Manojkumar P., 9/20/2024 5:39:49 PM
Nice
Chanikya A., 9/19/2024 6:52:21 PM
Professional Communication and Keen in knowing about my insurance requirements
Patrizia P., 9/13/2024 12:28:46 PM
Availability, readiness and efficiency
Washington P., 9/13/2024 12:26:29 PM
The availability and kindness
Matthew H., 9/12/2024 4:57:50 PM
Organized
Efficient
Simple
Maxamillian S., 9/8/2024 4:52:50 PM
It was such a stress free process and Eric was super kind and helpful!
Mary Z., 9/2/2024 4:50:09 PM
Jay answer all my questions.thanks
Ani S., 8/28/2024 7:19:12 PM
Robert was very efficient and quick to response to my emails and get me the insurance I needed for a good price as well as answer any questions I had.
Ursula G., 8/23/2024 10:14:54 PM
The agent was very thorough in his quotes and information
Catarina N., 8/19/2024 10:27:20 AM
Excellent service and fast
Shakella C., 8/17/2024 7:32:22 PM
The agent Eric Wright listened and explored my insurance needs regarding my new home and provided me with several affordable options for both my home and car insurance. He went the extra mile to review and explain all the terms and conditions of the policies and the benefits. I will definitely recommend this company to friends and family members
ELLEN B., 8/14/2024 3:02:11 PM
Jay Mcelveen was knowledgeable,nice and helpful.
Matthew P., 8/11/2024 5:31:14 PM
Jay made sure I had the right coverage compared to other insurance companies
Kyle J., 8/7/2024 4:34:53 PM
Jay provided quotes in a timely manner and was great to work with.
PR F., 8/2/2024 8:22:14 PM
Robert Villante promptly provided a quote for changing my Mother’s insurance, as well as gave us advice on the necessity to reroof.
Ruth F., 8/2/2024 3:50:35 AM
Robert Villante helped me change my automobile policy in just a few hours.
Dantha B., 8/1/2024 3:58:44 AM
Robert was very nice and understood what I was looking for and gave me a very good price for the homeowner's insurance.
Thank you,
LAURI T., 7/22/2024 4:15:57 PM
Jay was very helpful and made the process easy
Lauren S., 7/17/2024 7:20:54 PM
I loved talking to Jared! He was very helpful and timely with support! Would definitely recommend his help to others.
Michael P., 7/16/2024 1:47:20 PM
Jared Grinde provided wonderful service. Explained things well. He was able to help a lot.
Benjamin H., 7/12/2024 5:08:44 PM
We appreciated the one on one customer service, timely call/email response and listening/conversation that took place during our discussion of policy needs. Many businesses resort to AI and we get very limited personable service. We appreciated the time that Eric Wright took to help understand our insurance needs and do the research to find a policy for us!
Saurav G., 7/9/2024 9:27:21 PM
Enjoyed working with Jay McElveen!
Gregory W., 7/8/2024 4:16:26 PM
Eric wright was very helpful and took time to explain what we didn’t understand and answered every question that we asked.
Was a pleasure working with him.
Jack M., 7/6/2024 4:14:38 PM
Jay jumped on a last minute request and was extremely communicative and professional. He was awesome.
Kathryn P., 7/1/2024 8:40:52 PM
Jay McElveen responded promptly to questions and inquiries, and gave good and useful information.
Frank V., 6/23/2024 5:33:30 PM
Great customer service
Samnang H., 6/22/2024 5:09:33 AM
Eric Wright was very courteous and personable. His response to my questions were very quick and easy to understand. He made my experience with shopping for home and auto insurance very easy and convenient! He is an asset to the Goosehead team!
Dickey S., 6/16/2024 7:13:23 PM
The professional way and promptness our request for quotes was handled.
Robert O., 6/7/2024 10:46:30 PM
Robert is an AMAZING rep!
Wendy J., 6/5/2024 8:29:09 PM
Any time I called Jay, he was durr to get back to me. Jay answered all my questions and explained clearly what I needed to know. It was a pleasure working with Jay
Sharon R., 6/4/2024 5:51:13 PM
Quick courteous customer service. Good rates. Thank you!
Daniel S., 5/29/2024 4:17:09 PM
Eric’s friendliness and commitment to working around our schedules and his ease to work with
Deborah H., 5/22/2024 5:47:13 PM
Jay was very easy to deal with and explained my options and costs perfectly. I am extremely happy with the changes that were made.
Marcus C., 5/21/2024 6:47:46 PM
Excellent customer service and communication from Jay
Julie N., 5/21/2024 6:04:46 PM
Great service
Craig P., 5/21/2024 4:15:14 PM
Jared was awesome and was able to save me money. Also he explained everything very thoroughly and was patient with me.
Deborah R., 5/19/2024 5:08:21 PM
Friendly, respectful and knowledgeable
Gary G., 5/16/2024 5:30:12 PM
Eric was very prompt, communicative and was able to find us a much better rate on auto insurance. On top of all that he was very pleasant to work with!
Adam F., 5/5/2024 4:21:37 PM
He was prompt,professional and courteous.
Natalie Z., 5/2/2024 10:10:02 AM
Very personable and responsive. It was more than checking something off my “to-do” list, I felt good about the transaction.
Judy L., 5/1/2024 7:46:54 PM
Took time to show me all my options
William N., 4/25/2024 4:19:38 PM
Fast response time.
Morgan R., 4/12/2024 7:25:31 PM
Jay made it quick and easy for us!
Robert M., 4/10/2024 4:07:59 PM
quick response on my needs for new home insurance for our new townhosue in south carolina and Jays professionalism.
Hiwot M., 4/8/2024 3:29:08 PM
Jared is exceptional. He grasps my needs and delivers top-notch service tailored to my requirements. He stays on top of everything. He's truly an A+ agent.
Bruce H., 4/5/2024 12:14:57 PM
Jay is an exceptional agent, ensuring I fully understand the elements of my insurance while providing excellent rates. I have great trust in his and Goosehead's ability to manage my insurance needs.
Jonathan H., 4/3/2024 4:16:41 PM
Responsive, helpful service
Alicia W., 3/30/2024 4:19:32 PM
Made the process super easy, quick response, overall just a great experience.
Maniteja P., 3/30/2024 4:12:21 PM
Every thing they helped me to understand in detail
Janet Y., 3/28/2024 10:26:29 PM
Jay is very helpful, informative, and provided excellent customer service.
Ryan H., 3/23/2024 6:40:48 PM
Jay was quick and very helpful “!
Lorilyn L., 3/23/2024 12:13:34 AM
It's fast and smooth transaction
Adria R., 3/19/2024 8:00:28 PM
Eric Wright was very prompt in getting our process started, patient answering all our questions and a great communicator. It is hard to find someone these days who does a great job in a timely manner and saves you money to boot. Also, Eric is very personable, and we had some good laughs during the process.
Lisa I., 3/13/2024 5:13:13 PM
He was quick and answered all my questions.
Mara C., 3/13/2024 4:23:08 PM
Excellent
Carmyn B., 3/12/2024 8:51:31 PM
prompt good service
Harry B., 3/12/2024 8:51:10 PM
just good, prompt service
Bassel Z., 3/8/2024 6:33:06 PM
Eric Wright is an Asset to the company!!! he was an absolute pleasure to deal with. He was very knowledgeable and treated me with respect throughout the whole process. He got me exactly what I needed, and I will definitely be contacting him for my families'/friends' insurance needs!
Ricardo W., 3/5/2024 3:47:05 PM
Great service by Jared Grinde. First time I use an agent that represented many different insurance companies rather than one specific insurance company. Jared was able to match me with a good fit and save me some money.
Luis R., 3/3/2024 4:42:59 PM
Responsive and attentive
Nenita B., 3/2/2024 12:24:59 AM
Robert was very responsive and provided us with information and options
Eva C., 3/1/2024 4:03:45 PM
Communicative and super helpful!! Great customer service
Christian P., 2/29/2024 4:45:53 PM
Jay was easy to work with and quick to get back to me.
Eli B., 2/27/2024 5:23:45 PM
Jared Grinde was super helpful and professional. He always made an effort to reach out with me to follow up and made my priorities his own.
Stephanie S., 2/23/2024 5:10:19 PM
Jay is a wealth of knowledge and always willing to hop on a call to discuss questions.
Lamar M., 2/23/2024 4:06:39 PM
Great service at a great price. Robert was very attentive/responsive in a short amount of time. Thank you Robert!
John R., 2/19/2024 9:14:45 PM
Robert is very knowledgeable and was an honest agent. Helped me in a very quick fashion and answered any and all questions we had. Picked up the phone whenever we had any questions.
Katie P., 2/18/2024 2:47:44 AM
Jay was very knowledgeable and patient in answering all of my questions. He was responsive each time I reached out with a question and got me the information I needed quickly.
Olivia L., 2/16/2024 6:37:01 PM
Good, quick service
Andrew M., 2/15/2024 11:03:34 PM
super helpful, accommodating, and made quick work
Jason C., 2/13/2024 4:19:57 PM
Agent Eric Wright is the reason I gave these scores. It was a pleasure working with him. He answered all my questions and went above and beyond to make sure I had the coverage I needed. I will definitely refer friends and family to Eric because of his exceptional customer service.
Andrew F., 2/12/2024 4:37:57 PM
Easy to work with - good prices and coverage.
Tuongvan T., 2/12/2024 4:29:41 PM
Got back to me very quickly
Rossana D., 2/3/2024 9:58:46 PM
Everything was fast, and really well explained.
Heather B., 2/2/2024 5:41:03 PM
Robert was knowledgeable, responsive. He was willing to collaborate with multiple players involved in the purchase of my new home in order to meet my insurance needs.
Jacob J., 1/28/2024 4:26:00 PM
Excellent service. Very prompt. Honest and transparent with information.
Kyle D., 1/25/2024 4:32:58 PM
Easy and seamless process.
JULIA L., 1/17/2024 8:41:08 PM
He was awesome
Anne R., 1/12/2024 4:13:52 PM
I live in Wilmington so friends may want a local agent but if they do not care about location, I will definitely give the referral.
Sheila J., 1/8/2024 4:09:49 PM
Eric was very friendly and easy to work with. He did a great job of explaining the coverage and spent time finding me the best rate while still providing excellent coverage.
Patrick M., 12/22/2023 6:28:36 PM
Jay was very knowledgeable with the state of homeowners insurance today and what to expect going forward
Andrew S., 12/20/2023 9:05:49 PM
Jay was fantastic to work with. He was incredibly knowledgeable of products available that fit our needs. He was very quick to respond and informative throughout the process. Would absolutely recommend anyone I know to Jay
Heather S., 12/20/2023 9:04:57 PM
Jay was fantastic to work with. He was incredibly knowledgeable of products available that fit our needs. He was very quick to respond and informative throughout the process. Would absolutely recommend anyone I know to Jay
Yungan Y., 12/16/2023 5:12:27 PM
Good price, great services
Jerard C., 12/11/2023 7:41:17 PM
Eric Wright was super helpful, got me a great value, and explained each of my options thoroughly.
Efrem F., 12/8/2023 4:22:33 PM
Jared has been very helpful on explaining the product, going through the details and paid attention for my needs and above all easy to talk to.
Michael T., 12/8/2023 12:43:08 PM
Quick responses by a knowledgeable representative
David D., 12/6/2023 3:47:15 PM
Was nice talking to a real person instead of a computer.
Joshua M., 12/3/2023 1:47:48 PM
Eric was very prompt, professional and responsive. He was also able to help to provide our family better coverage at a more attractive price.
Jessica H., 11/30/2023 4:24:02 PM
Jared was very knowledgeable and answered any questions I had regarding my new policy
Jason W., 11/14/2023 6:59:09 PM
Great quick response and very competitive quote.
Karen R., 11/14/2023 4:46:03 PM
The results presented to me were very satisfactory.
Marcie S., 11/10/2023 4:20:06 PM
Wonderful agent.
Great communication!
Martin G., 11/7/2023 12:41:18 AM
Super responsive
Diane H., 11/4/2023 5:16:19 PM
Quality service, personable and invested the necessary time to provide us with the best possible outcome to meet our needs.
Brian H., 11/2/2023 6:35:14 PM
Jay was methodical in helping us meet our insurance needs following our recent move from NC to SC, where rates are significantly more expensive. He carefully researched and found the best option for us, which was a time consuming and laborious process. When working with Jay, he was always professional, courteous and friendly!
Chad G., 11/2/2023 6:18:47 PM
Robert was amazing! responsive, kind, and thorough
Keith C., 11/2/2023 1:42:18 PM
I enjoyed the quick turnaround time in getting me a quick, as I was having issues with other agency. Good overall experience.
Ashley O., 10/29/2023 7:47:30 PM
Jay is very professional and knowledgeable.
Octavio D., 10/28/2023 4:10:35 PM
Fast response and very attentive
Sondra K., 10/27/2023 5:01:37 PM
Jay was very professional and knowledgeable.
Adriana C., 10/26/2023 7:24:10 PM
Jey was the kindest, its exactly the type of service that i like.
Stacie W., 10/22/2023 5:44:39 PM
Eric was such a pleasure to work with. He gave undivided attention to my insurance needs and makes you feel like you are the only customer! He was thorough in explaining everything too.
Sandra B., 10/21/2023 5:08:18 PM
Eric Wright was amazing! Wonderful with follow-up too!
Kathleen Q., 10/20/2023 9:43:33 PM
Jay was immediately responsive to my request for information. He provided clear, helpful and reliable advice to suit my needs. I found him to be personal, friendly and professional. Our interaction was educational for me as a novice home buyer. I highly recommend him for anyone seeking personalized service from a local resident experienced in the insurance industry.
Gwen T., 10/20/2023 4:48:10 PM
Very knowledgeable and personable
agent.
Alvin F., 10/17/2023 4:06:57 PM
Our agent Eric Wright was great with communication and clarity on our insurance plan.
Jessie C., 10/11/2023 10:10:46 PM
Excellent service from Jay as he made the process seamless and easy.
Sarah P., 9/26/2023 4:59:17 PM
Jay was very informative and quick to respond to any and all questions I had.
Michelle M., 9/23/2023 5:56:57 PM
Jared was awesome! Super nice and patient. He was very knowledgeable.
Matthew L., 9/23/2023 5:08:45 PM
Excellent service
Sharon C., 9/22/2023 5:26:51 PM
Jay was a great help and he explained the policy in full detail so I wouldn't be confused
Shelia I., 9/22/2023 12:40:12 AM
He explained everything to me and was able to get me a policy with no problem.
Sara B., 9/18/2023 8:00:45 PM
Great customer service, above and beyond getting me better insurance rates.
Linda G., 9/17/2023 7:13:09 PM
The speed of response and professionalism
Ryan B., 9/11/2023 6:02:19 PM
Eric was a fantastic help and a pleasure to talk with.
Aaron C., 9/11/2023 4:04:30 PM
Responsiveness and the Amount of money saved.
Silas O., 9/10/2023 6:00:12 PM
Great service and a genuine want to help us save on rates!
Patricia S., 9/9/2023 9:03:05 PM
Robert Spent time not only getting to know me and what I needed, but also explaining what was best to cover different scenarios.
I was happy I was referred to him. I will also refer him going forward.
Laura S., 9/3/2023 4:45:42 PM
Thor was very nice and answered all my questions!
Clara C., 8/31/2023 4:34:24 PM
Robert was aways ready to answer all my questions and concerns at any time of the day and was knowledgeable.
Michael L., 8/25/2023 4:17:55 PM
Jay was excellent.
Temeika W., 8/24/2023 4:44:01 PM
The bundle package with my vehicles and home insurance was set at a great price!!!
Judith M., 8/22/2023 4:19:31 PM
timely response, professional service all aroumd
Robert N., 8/15/2023 6:38:58 PM
Because of the efficient work Jay did.
Matthew W., 8/13/2023 9:35:25 PM
Very helpful and communicative. Willing to take the time to discuss different policies, answer questions, and find the right policy for me.
Jacob K., 8/11/2023 9:40:23 PM
Jay is very responsive and knowledgeable
Phoebe S., 8/11/2023 5:37:48 PM
Timely responses and was provided with adequate insurance on my future home! Jay allowed me to go through the insurance process completely stress-free
Jason M., 8/4/2023 4:16:09 PM
Jay was awesome! He provided a same day quote and communicated clearly throughout the process. I will be going back to Jay for insurance needs in the future. 5 star service!
Zachary B., 8/2/2023 4:55:47 PM
Robert made everything clear, concise and easily understandable, as well as double checking the address to make sure that I received the best quote and coverage possible.
Paul R., 7/25/2023 4:10:31 PM
Efficient, great communication
Dorothy M., 7/25/2023 4:10:03 PM
Efficient, good communication
Armen G., 7/21/2023 8:42:02 PM
He is very personable
Lauren E., 7/20/2023 5:38:04 PM
Quick, helpful responses and the best rate!
Anne M., 7/19/2023 4:31:36 PM
Prompt and easy service
Graeson C., 7/18/2023 12:18:10 AM
My agent, Jay McElveen, made this experience one that I would recommend to everyone I come into contact with. From the moment I called him he was professional, personable, got my quotes back to me in a timely manner and helped me get set up all within 48 hours of me asking for a quote. He walked me through the process and answered any questions I had. I am so thankful for his expertise and am excited to be a client of his and Goosehead's for the years to come!
Christopher S., 7/14/2023 4:37:46 PM
The ease of service, expertise and personality of Jay.
Julie G., 7/13/2023 6:32:19 PM
Customer friendly; responsive; shopped best rates; highly professional.
Molly H., 7/11/2023 11:19:39 PM
Jay really took the time to get to know my wife and I during multiple phone conversations. He helped explain the coverage and answer all of our questions.
Melissa M., 7/10/2023 4:39:55 PM
easy process to get quotes
Leigh H., 7/10/2023 4:13:13 PM
Jay has been very helpful and friendly to do business with. I had a question and shot him an email and he immediately called me happy to answer any questions I had about my new home insurance policy. He was highly recommended to me and I will be sure to pass on that recommendation! Thank you Jay!
Michael D., 7/2/2023 1:06:39 AM
Great service and responsiveness. Great deal found
Nicholas J., 6/30/2023 9:23:50 PM
great service
SAISUDHA K., 6/29/2023 4:12:14 PM
Robert is very diligent, professional and adhere to all commitments in terms of schedules and provided options to choose...
Gina T., 6/27/2023 2:58:24 PM
Robert Villante was phenomenal to work with. I appreciated his patience, kindness and his desire to help me and make sure that I was comfortable with the decisions I was making.
Kamal M., 6/24/2023 8:46:47 PM
Jay went above & beyond to help me with securing my HOI.
Brentley M., 6/22/2023 6:19:07 PM
Robert Villante was great to work with.
Dustin H., 6/22/2023 1:35:06 AM
Jay was great to work with. Efficient and informative.
Sierra S., 6/18/2023 2:20:04 PM
Robert was very helpful he was able to break down all the things that the insurance covered and he gave me a great price. He was very professional and answered all my questions.
Elena A., 6/18/2023 10:27:58 AM
Robert was great! Very helpful and responsive.
Wardah J., 6/15/2023 4:18:06 PM
quick respond, and best deal!
Samuel G., 6/8/2023 4:06:58 PM
Great communication, great service, great info, made everything really easy for a first timer.
Wanda H., 6/7/2023 6:55:17 PM
Jay was awesome!!! Pleasant, easy to talk to, knowledgeable and very friendly!!!
Catherine B., 6/5/2023 6:32:42 PM
thorough, quick,knowledgeable .
Jennifer L., 6/3/2023 5:19:53 PM
Responsiveness, clear communication, results
Girts B., 6/2/2023 5:03:12 PM
Quality of service, quick, thorough attentiveness as well as forward thinking in regard to my insurance needs.
Angelo A., 6/1/2023 10:05:53 PM
The service was quick easy and very efficient. Jay guided us through everything we needed.
Andrew W., 5/30/2023 7:25:11 PM
Quick, easy and answered all out questions. All electronic as well
Austin R., 5/11/2023 4:57:10 PM
Jay was extremely helpful and thoughtful throughout the insurance process
Amanda P., 5/9/2023 6:49:53 PM
Jay McElveen was so helpful! He was very quick to respond to my questions and he got me the best rate.
Erin N., 5/7/2023 4:20:58 PM
Jay was great, easy to deal with, got me what I need right away. I would Highly recommend him.
Kaleb M., 5/5/2023 2:17:02 PM
Great Service
Linda C., 5/4/2023 6:03:05 PM
Robert was very helpful.
Catherine B., 5/4/2023 5:20:11 PM
Good customer service
Good rates
Jeannie A., 5/2/2023 5:34:11 PM
Jay was outstanding to work with.
Justice V., 4/25/2023 9:58:30 PM
It was easy to review and confirm the coverage I required, and the cross-communication with all parties involved was seemless.
Wanda H., 4/25/2023 5:15:31 PM
Robert was very helpful in answering my questions and making sure that I understood the process. I was pleased with the insurance that he found and quoted to me. He was patient through my questions and I appreciated his helpful attitude.
Heather T., 4/24/2023 7:04:10 PM
The rep was very professional
Candice W., 4/24/2023 1:56:50 PM
Jay was very helpful and responded to my questions in a timely manner.
Ricardo C., 4/22/2023 4:12:36 PM
Excellent, fast and very friendly attention
Jade A., 4/21/2023 2:13:20 PM
Jay was great! He was immensely helpful in navigating this tricky industry and we're very happy with the plan that he's helped up tailor.
Lauren R., 4/20/2023 4:42:08 PM
Quick and efficient
Lyndsey P., 4/18/2023 4:09:14 PM
Jay McElveen was extremely prompt and easy to work with, will definitely recommend!
Jessica C., 4/14/2023 4:08:12 PM
Super responsive and informative!
Kimani K., 4/8/2023 10:29:07 PM
Great service
Joseph E., 4/4/2023 4:10:21 PM
Jay was able to reduce my monthly expenses on car insurance and home insurance. He was very friendly and responsive. Would highly recommend!
Sasha W., 3/25/2023 12:05:47 AM
He quickly took care of the situation I called about and was very professional.
Uday K., 3/24/2023 4:53:47 PM
Agent Jay understood my requirement and provided the best possible solution
Vivek T., 3/22/2023 5:26:28 PM
Jay was very timely in communication (within minutes) and found a great policy the first day I contacted him.
Sweety S., 3/22/2023 5:25:47 PM
Jay was very timely in communication (within minutes) and found a great policy the first day I contacted him.
Stephen D., 3/18/2023 5:05:49 PM
Jay was very professional and timely in all his responses. He was able to really help me decide what coverage made the most sense for my family.
Jasdeep C., 3/17/2023 5:00:37 PM
Kindness the way he spoke and guided me with the prossess and gave me a good quote the very next day
Thomas D., 3/16/2023 6:15:47 PM
I was not available at the time I got the call from the representative. He was kind and courteous and understanding.
Kawaljit C., 3/15/2023 4:32:10 PM
got great service and good price
Neal M., 3/12/2023 1:13:12 PM
Jay was able to give us an excellent quote with the best rates for what we needed. He was also knowledgeable and gave us non-biased, low pressure advice about several other quotes we obtained. I highly recommend Jay and will refer anyone I know looking for home insurance to him!
Justin R., 3/7/2023 6:31:11 PM
Great communication, always answered any and all questions I had!
Ethan D., 3/1/2023 6:36:11 PM
Robert was communicative, friendly and thorough. He made everything effortless for us and got us great deals which will save us lots of money.
Timothy P., 2/24/2023 4:07:04 PM
Jay made it a quick and easy process.
Paris C., 2/14/2023 4:37:32 PM
Excellent customer service, very responsive, good quote.
Catherine P., 2/13/2023 1:43:08 PM
Jay McElveen is fast, responsive and knows his stuff. He brings advisory and service - a rare combination in this day and age. Thank you, Jay!
Geraldine M., 2/11/2023 5:05:19 PM
Immediate response, excellent and professional service, and found a great price for my policy
Antione W., 2/7/2023 12:29:42 PM
Robert was very helpful
Liisa B., 2/3/2023 4:20:01 PM
Jay was helpful, polite, quick to respond, and got me all set up right away. Great experience!
Andrea P., 1/26/2023 6:17:51 PM
Great service. Quick answers Found ins at half of what I've been paying.
Carmen F., 1/21/2023 5:20:27 PM
We have received excellent service, would recommend to anyone looking for insurance service.
Luis R., 1/21/2023 5:19:01 PM
It is a very personal decision. Still, word of mouth is the best advertisement!
Alvonia B., 1/14/2023 4:31:52 PM
Personal service with our best interest in mind; not some company. Jay and his team are the only insurance company I'll use. Referring everyone I know. Great job Jay.
Joshua C., 1/12/2023 6:59:17 PM
Jay was a great help and got us what we needed quick.
Kenneth B., 1/9/2023 3:06:36 PM
Jay McElveen responded quickly to request for information. He spent time answering questions and provided guidance on insurance needs.
Matthew S., 1/6/2023 2:58:33 AM
Great service and affordable rates.
Dayana H., 12/29/2022 6:57:23 PM
A friend referred me to Jay as I needed new homeowners insurance as soon as possible. He emailed me back very early the next day and I had new coverage by 2pm. He had the sense of urgency and knowledge I needed!
Dmitriy A., 12/23/2022 6:38:43 PM
Jay was very knowledgeable and helpful. He answered all of my questions.
Keena A., 12/23/2022 6:38:00 PM
Jay was SUPER helpful
Haynes W., 12/19/2022 7:44:04 PM
Personable and professional service with excellent advice and communication.
Kelly V., 12/13/2022 4:11:35 PM
Fast responses, great communication, and provided competitive options.
Alan S., 12/11/2022 7:53:03 PM
Very professional people. Nice also.
Willie B., 12/6/2022 8:22:49 PM
I am satisfied so far.
Sharon S., 11/30/2022 5:03:08 PM
Jay MCElveen is exceptional! He got in contact with me and work the case very fast. I highly recommend him for further quotes. Thanks Jay!!
Patricia E., 11/14/2022 4:22:49 PM
Quick/ friendly/ responsive. Thanks!
Amber C., 11/10/2022 12:03:53 AM
Was very helpful!
Mark H., 11/9/2022 4:20:39 PM
Excellent, professional, prompt service!
Brian K., 11/2/2022 4:48:03 PM
Jay is the BEST!
Joshua E., 11/1/2022 4:13:43 PM
I don't have many conversations around home insurance.
Christopher L., 10/27/2022 4:22:24 PM
Jay provides very friendly, prompt service. His communication skills are excellent and he presents options in a detailed, clear and concise manner. I will highly recommend Jay to others who may be seeking a superior insurance agent.
Ashley H., 10/14/2022 2:53:10 PM
Jay listened to what I wanted and delivered. He was able to answer all of my questions and get exactly what I was looking for.
Amy H., 10/9/2022 7:58:00 PM
Quick service and great rates!
Karen B., 10/7/2022 1:25:29 PM
Jay was very knowledgable and helpful.
Vamsi D., 10/7/2022 11:11:30 AM
Very knowledgeable and understanding Agent
Steven M., 10/4/2022 8:41:30 PM
He made the process super efficient and was a pleasure to deal with. Much appreciated!
Maribell S., 9/28/2022 12:48:01 PM
Great experience and excellent customer service
Matthew S., 9/28/2022 11:11:13 AM
Jay being Fabulous, kind, and professional. He takes his time to explain everything and answer any questions we had.
Denise C., 9/22/2022 12:27:59 PM
Robert was always there when I needed his assistance.
William N., 9/15/2022 6:41:41 PM
Not only was Robert very professional, he made me feel extremely comfortable by answering all of my questions and gave me the best answers that would help me with my situation. This gave me full confidence in him which took away any worry or stress. Robert has an incredible work ethic and I’m so glad he helped me. Thank you to your entire team and especially to Robert.
William N., 9/15/2022 1:41:41 PM
Not only was Robert very professional, he made me feel extremely comfortable by answering all of my questions and gave me the best answers that would help me with my situation. This gave me full confidence in him which took away any worry or stress. Robert has an incredible work ethic and I’m so glad he helped me. Thank you to your entire team and especially to Robert.
Scott M., 9/15/2022 11:09:49 AM
GREAT CUSTOMER SERVICE AND COMMUNICATION
Carmen O., 9/14/2022 7:32:41 AM
Exceptional service and communication
Joseph L., 9/9/2022 2:53:08 PM
Efficient, straightforward relationship.
Ryan M., 9/9/2022 12:54:35 PM
Attentiveness, responsiveness and value of his service
Charles T., 9/2/2022 12:27:03 PM
Excellent service, communication, etc.
Molly H., 8/31/2022 6:05:21 PM
Prompt response time; patient and respectful to clients; friendly; saved us money!
Alex E., 8/31/2022 11:07:54 AM
Very responsive, easy to talk to and got everything done quickly.
Jeffrey P., 8/29/2022 4:18:43 PM
Jay understands what I am looking for and very quick to respond.
Thank you!
Jeff
Michael W., 8/25/2022 8:22:21 PM
Great service
Caroline C., 8/25/2022 8:17:10 PM
Great and speedy service, Jay was very responsive.
Amanda W., 8/25/2022 11:13:44 AM
Replied back fast with any questions. Very helpful.
Kerri A., 8/22/2022 12:25:37 PM
Jay's the bomb.com!
Jane L., 8/21/2022 8:56:50 AM
Prompt friendly service, fair quote, easy to do business with.
Jennifer W., 8/18/2022 11:55:18 AM
Jay was very friendly, prompt and provided a great quote.
Tommy R., 8/18/2022 10:31:31 AM
My agent is always very responsive and goes the extra mile to follow up and follow up on any claims or issues we may have.
Synarath S., 8/17/2022 12:02:42 PM
This was my first home insurance, they were very easy to work with and made the process very simple.
Lori M., 8/13/2022 11:06:05 AM
Great service
Bryant A., 8/12/2022 1:28:43 PM
Jay is the man, i will be using him for my auto insurance as well.
Alexander C., 8/10/2022 1:25:57 PM
Robert was so professional and incredible with me, he was able to be so patient with me and answered all my questions with no hesitation! I am happy that I get to have Robert as my agent! Truly recommend!
David Z., 8/9/2022 7:42:09 PM
Very prompt and detailed service.
Jay even called me after hours from home or car with his kids in the background.
Much appreciated!
Carmen Z., 8/8/2022 11:35:24 PM
Prompt response, very knowledgeable
Luisa E., 8/5/2022 12:28:43 PM
Great and quick service.
Karen A., 8/4/2022 11:00:38 AM
He responded to my request immediately. He was very professional and was personal to my needs of coverage.
Brent R., 8/3/2022 11:13:23 AM
Quick & easy
Paula T., 8/1/2022 8:17:43 AM
Fast and wonderful service!!
Dave L., 7/27/2022 11:38:50 AM
VERY COUTEOUS & PROFESSIONAL!
Kerri A., 7/26/2022 4:00:00 PM
Jay was super easy to work with and a great representative for Goosehead.
Henry B., 7/26/2022 11:19:36 AM
Prompt service and results
Sydney N., 7/22/2022 11:09:06 AM
Jay is great!!
Yekaterina M., 7/21/2022 11:45:25 AM
Very good and qualified stuff
Vladislav M., 7/19/2022 11:14:27 AM
Reaction time, accuracy, manners
Dorothy A., 7/16/2022 9:23:20 PM
Out of 3 people Jay was the first to respond, he responded promptly to my correspondence as well as the banks request. He was kind and professional.
Ilysa R., 7/16/2022 11:57:31 AM
Responsive, answered questions, provided great result
James B., 7/12/2022 11:10:10 AM
Very responsive, quick and good quotes.
Joyce N., 7/8/2022 11:28:06 AM
My agent Jay McElveen is a great agent he answers my questions and call back in a timely manner.
Brittany B., 7/5/2022 8:15:08 AM
Jay was quick and easy to communicate with and met all my insurance needs!
Sara B., 7/1/2022 12:32:19 PM
Since our initial interaction with Jay, he has been super responsive and extremely helpful. Jay was able to give us an estimate on flood insurance on a Saturday morning, so that we could go tour a house we were interested in. Jay came highly recommended by our realtor, and I am 100% pleased with our decision to work with Jay and Goosehead Insurance.
Lindsie C., 6/29/2022 1:15:05 PM
Jay explained everything to me, and helped me choose the best plan. I appreciate him reaching out. Extremely helpful!
Michael H., 6/27/2022 11:11:47 AM
Jay understood my insurance needs and delivered a fairly priced policy
Danielle C., 6/24/2022 11:22:03 AM
Quick on the response time and great on communication!
Brendan C., 6/24/2022 11:21:49 AM
Quick on the response time and great on communication!
Michael P., 6/18/2022 2:17:56 PM
Good performance
Carol A., 6/17/2022 1:50:01 PM
Very responsive. Explained everything and answered all my questions promptly
Kori E., 6/17/2022 12:41:45 PM
He was very helpful and quickly responded
Debra F., 6/17/2022 11:34:06 AM
Was very easy and he was really nice and helpful
Marshall H., 6/15/2022 7:44:49 PM
Jay made things super easy and got me two polices much lower than I was anticipating.
David T., 6/15/2022 11:08:14 AM
Thorough and thoughtful
Karen B., 6/10/2022 10:30:09 AM
Jay was very responsive and professional. He was able to get me the most competitive quote while also in a very timely manner. Would recommend him to anyone.
Diana R., 6/8/2022 10:56:11 AM
excellent across the board
Diana R., 6/7/2022 1:35:25 PM
Speedy and helpful and easy to talk to!
Draya A., 6/7/2022 12:07:52 PM
Robert has been great! Every step of the way he has been helpful, knowledgeable and responsive.
Aleena O., 6/2/2022 8:31:40 PM
Robert was extremely helpful! I couldn’t have asked for a better experience. He responded promptly, was always friendly, and helped me find exactly what I needed. Nothing but good things to say - will be recommending to anyone in the insurance market!
David M., 5/28/2022 6:49:36 PM
Very friendly and efficient
Joel R., 5/27/2022 12:26:15 PM
Jay McElveen was very responsive and researched the best alternatives to meet my insurance needs.
Sean D., 5/27/2022 4:45:14 AM
Fast, courteous and fair pricing.
Saminda Y., 5/26/2022 12:39:31 PM
Amazing work and Quick response
Nicholas T., 5/26/2022 11:46:50 AM
Excellent service from Jay. Very accommodating, and quick to offer a solution that was more than competitive.
Nathan M., 5/25/2022 10:38:18 AM
Robert Villante provide excellent customer service with quick and concise communication.
Todd S., 5/20/2022 2:26:03 PM
Jay
Gregory L., 5/19/2022 12:55:15 PM
Friendly and good response time
Eric S., 5/19/2022 12:45:26 PM
Great communication and diligence. Very easy to talk to.
Cintra H., 5/17/2022 6:54:55 AM
We're relocating from another state and Jay made this process very easy for us. During a time like this, it's reassuring to work with professionals like Jay who take some stress out of the overall experience.
Marc P., 5/13/2022 7:27:31 AM
The service that was provided was very quick and and professional. I would be sure to recommend them to others if needed.
Joshua G., 5/12/2022 10:35:20 AM
Jay did a great job going over my policy with me while also doing so in a timely manner.
Aaron C., 5/11/2022 8:08:35 AM
Responsive, good prices
Autumn N., 5/8/2022 4:18:02 PM
Very friendly and seems to care
Francene M., 5/8/2022 4:05:51 PM
Great service
Paula M., 5/6/2022 1:49:00 PM
Excellent Service and Excellent coverages and rates
Trevor M., 5/6/2022 1:48:20 PM
Excellent service and Excellent coverage and rates.
CAD C., 5/6/2022 9:50:54 AM
Jay is always responsive and quick to get what we need.
Joshua B., 5/4/2022 10:50:33 PM
Very helpful and easy to work with
Trina T., 5/4/2022 2:50:20 PM
Jay was amazing.
Shonda N., 4/26/2022 11:16:10 AM
Very knowledgeable, and helpful. Quick to respond!
Gregory K., 4/22/2022 11:22:45 AM
pricing, efficiency and knowledge
Kati B., 4/21/2022 12:50:52 PM
Very great customer service and responsive.
Bridget T., 4/21/2022 11:29:56 AM
Super friendly
Ora R., 4/18/2022 2:48:03 PM
Jay is amazing! I look forward to dealing with him in the future
Andrea M., 4/18/2022 10:57:21 AM
Jay did a wonderful job explaining everything and rates were very competitive.
Donna H., 4/6/2022 12:37:09 PM
Good service deserves recognition!
Christian G., 4/6/2022 12:11:18 PM
Jay was fast, efficient, and offered the best price for what I needed
Cameron A., 4/6/2022 11:30:41 AM
Jay was very quick and responsive. He offered excellent services and even responded to questions in the evening hours.
Edward S., 4/1/2022 10:20:38 AM
Jay acted fast and is very professional and helpful. Thanks Jay
Chrystal F., 3/26/2022 12:35:50 PM
Great and expedited service.
Lucretia E., 3/23/2022 11:59:46 AM
Jay was very helpful and willing to discuss any questions I had concerning the policy and coverage levels. The policy offered great coverage at a great price!
Patrick W., 3/22/2022 8:46:06 AM
Super helpful, patient, and knowledgeable.
Brandon C., 3/20/2022 8:53:22 PM
it was easy
Paul J., 3/17/2022 3:28:58 PM
Quick response; highly professional; easy process
Elizabeth R., 3/12/2022 10:12:19 AM
Jay was efficient and informative
Juan-pablo M., 3/10/2022 4:20:15 PM
Great service and good rates.
Juan-pablo M., 3/10/2022 4:18:38 PM
Responsive service and finding the best rate.
Stacey K., 3/7/2022 10:19:17 AM
Super responsive and on top things!
Constance G., 3/7/2022 10:11:02 AM
Quick & efficient
Brennan H., 3/5/2022 10:39:38 AM
He was very helpful & more than willing to answer any other questions I had. Very satisfied with him and his help, thank you!
Jose D., 3/5/2022 10:32:37 AM
Fast and easy ñ
Jeffrey B., 3/3/2022 12:11:37 PM
Made it very easy
Joel C., 3/1/2022 10:52:48 AM
Great response time & very friendly
Neal R., 2/27/2022 6:29:17 PM
Jay was great!
Philip L., 2/27/2022 1:50:16 PM
Robert was very professional and everything was easy and didn’t feel pressured in any way.
Samuel W., 2/25/2022 12:07:10 PM
Jay is a great communicator and never failed to follow up. It's obvious that he is extremely knowledgeable and that gives us the utmost confidence that we are receiving the best coverage for our needs. I plan to recommend Jay and the Goosehead team any chance I get.
Yoli C., 2/24/2022 11:41:21 AM
Jay was excellent and professional!
Tausha Y., 2/23/2022 7:26:42 PM
I appreciate the level of service I received from Jay McElveen. His professional demeanor and knowledge made the transition to my new insurance company seamless.
Shamika T., 2/20/2022 4:01:54 PM
Very helpful and prompt
Vivek K., 2/19/2022 10:49:32 PM
Good customer service
Ted B., 2/19/2022 3:05:34 PM
Responsiveness and follow up of Jay as well as his knowledge
Andrian R., 2/17/2022 11:07:06 AM
Jay was great, responded on time and did help quickly what I needed!
Brianna K., 2/17/2022 10:43:31 AM
Had a good experience with Jay! He was knowledgeable and trustworthy which I really appreciate as a new homeowner
Christopher L., 2/15/2022 10:48:48 AM
Great service, great communication, great quote.
Haley H., 2/11/2022 9:54:55 AM
Robert did an absolutely FABULOUS job. He had great communication and made this process easy :)
Robert W., 2/9/2022 7:57:09 PM
Jay McElveen is a Rockstar. I have been dealing with Jay for three years now and every time I call he answers first ring and is on top of whatever I got for him. He even reaches out to me periodically if something doesn't look right with coverage. You just can't get this kind of customer service with the bigger insurance companies. I have and will continue to recommend Gooshead (Jay ) to friends and family. Thank yall for the awesome customer service.
Ann E., 2/9/2022 3:19:18 PM
Jay did a good job.
Andrei C., 2/2/2022 12:06:53 PM
Jay answer fast all my questions, found solutions. Very good work. Thank you
Kristin U., 2/2/2022 10:56:32 AM
He answered my questions and gave me what I needed at a great price.
Bryan S., 1/29/2022 11:08:33 AM
Great service, fantastic rates, and fast response times.
Spencer Q., 1/18/2022 9:37:27 AM
Robert was very easy to work with and got me answers quickly.
Haynes W., 1/15/2022 10:50:27 AM
Excellent advice, communication and service. Jay thoroughly researched our particular situation and suggested different options for procuring the best insurance solution.
Cate H., 1/13/2022 1:34:29 PM
Fast, accurate responses. Worked with me by email, text and phone. Jay had it wrapped up in 48 hours with detailed helpful information.
Mary E., 1/13/2022 12:02:20 PM
Personable and professional service with excellent advice and communication.
Zachary C., 1/13/2022 10:51:50 AM
Jay was very fast and made finding insurance quick and easy
D'Asia C., 1/10/2022 10:38:16 AM
Jay McElveen was very helpful.
Otishia P., 1/7/2022 10:28:01 AM
Great service
Carson R., 1/7/2022 10:16:13 AM
Quick, responsive, and good rate!
Patricia F., 1/6/2022 3:55:30 PM
Robert Villante was excellent at providing us with complete and concise insurance information!! Very courteous and quick to respond! Every company needs a Robert Villante on their team. Sincerely, Patricia L. Feola
Anita B., 1/5/2022 8:48:24 AM
I received top notch service.
Kyle S., 12/29/2021 9:40:14 PM
Robert was responsive and very helpful in recommending what he thought was sufficient insurance for my situation. Plan to work with him in the future on other policies we have as well!
David H., 12/29/2021 10:36:20 AM
Jay is very easy to work with and easy to talk to. If he doesn’t know the answer to a question he researches and responds quickly. He is very thorough and efficient.
Tanner J., 12/22/2021 10:27:23 AM
I received five quotes and Robert was the most thorough and easy to reach. He even answered our call late in the evening to answer questions and adjust a few coverages. Other companies low-balled our coverages to present me with the best price. Robert asked great questions and listened so that he could put forth the best quote. Thanks Robert!
Melissa B., 12/21/2021 1:45:14 PM
Immediate and timely help
Nicholas D., 12/21/2021 10:11:23 AM
Jay did an amazing Job. I trust him. He knows his stuff. Highly recommend.
Joel D., 12/21/2021 8:22:47 AM
Very easy process, very informative and professional service.
Jessica G., 12/20/2021 12:04:27 PM
Jay was absolutely lovely. Very responsive, very patient, and very helpful. I would definitely work with him again, and recommend him to anyone else.
William C., 12/13/2021 6:43:35 PM
na
Nathaniel R., 12/13/2021 10:44:32 AM
Worked with me to adjust and personalize my service and is very professional. Thank you!
Mark L., 12/12/2021 8:35:54 PM
20
Eric H., 12/11/2021 10:21:50 AM
Robert gave excellent customer service and was easy to work with
Julia B., 12/10/2021 10:30:38 AM
Robert was very responsive, easy to work with and was able to get me the best coverage at the lowest cost.
Charles C., 12/3/2021 11:22:39 AM
Excellent customer service!! Robert went above and beyond to find me the best rates possible on my home insurance as well as my auto insurance.
Cameron R., 12/3/2021 11:17:13 AM
Jay is awesome!
Charles C., 12/3/2021 11:07:07 AM
Excellent customer service!! Robert went above and beyond to get me the best rate on my home insurance as well as my auto policy
Gary L., 12/3/2021 8:01:11 AM
Easy, the time it took Jay to quote me the rate he did. He beat my current insurance provider of many years, by over $700 annually.
Christy D., 12/2/2021 1:09:38 PM
Jay was professional, knowledgeable, and trustworthy. Great experience!
Ryan D., 12/2/2021 1:08:55 PM
Jay was professional, knowledgeable, and trustworthy. Great experience!
Whitney F., 12/2/2021 11:20:18 AM
Jay was really personable and quick to respond with quotes and getting my policies started. Great experience.
Whitney F., 12/2/2021 11:17:39 AM
Jay was really personable and quick to respond with quotes and starting up my policies. Great experience.
Laura R., 12/2/2021 11:01:09 AM
The agent was very helpful and informative
Ann M., 11/26/2021 2:26:55 PM
very informative and answered all my questions
Jane D., 11/26/2021 10:39:29 AM
Jay was very knowledgeable and attentive. He was quick to respond and handled our requests easily.
AnnaMaria E., 11/20/2021 11:31:20 AM
Very responsive and knowledgeable
Lee E., 11/20/2021 10:54:41 AM
Excellent response time and the agent was working hard to find the best value and product.
Andreanna L., 11/19/2021 10:24:45 AM
Jay was easy to work with and found me great rates
Julie M., 11/18/2021 9:27:39 AM
Jay is the ultimate professional. He responded to me immediately, answered all my questions and followed up with me. Jay made it easy to buy insurance - and that is unheard of. I will never take my business elsewhere.
Julie M., 11/18/2021 9:24:47 AM
Jay was professional, prompt, answered all my questions immediately. I will never take my business elsewherel
Shavonda H., 11/18/2021 7:39:52 AM
Excellent and knowledgeable service
Ana l., 11/17/2021 2:39:43 PM
Great communication from Robert. He was able to get his best quote over to us within a day and reviewed it line by line. Very satisfied with service.
Michael Y., 11/17/2021 10:41:02 AM
Great service!
Monique M., 11/11/2021 10:17:48 PM
Professional and helpful
James C., 11/10/2021 1:40:30 PM
quick, professional service
Brian C., 11/10/2021 12:12:40 PM
Quick response. Easy and efficient.
Patrice K., 11/10/2021 10:30:23 AM
Very efficient process and competitive pricing.
December C., 11/9/2021 2:31:41 PM
He did a great job getting us set up in a timely manner.
Michael C., 11/9/2021 2:30:53 PM
Jay was awesome and helpful! Very good service!
Arrie B., 11/8/2021 11:13:05 AM
Was very Helpful and explained all of it to me
Patience W., 11/7/2021 2:38:08 AM
I can see your quotes are okay for me
Eric M., 10/30/2021 11:05:41 AM
Jay was responsive as hell!
Shelley C., 10/29/2021 11:19:23 AM
Jay was quick and communicated well, got us a great policy
Elizabeth T., 10/26/2021 11:20:42 AM
Speed of service, great customer service, and best price.
Rachel K., 10/23/2021 12:56:15 PM
Robert was wonderful. Personable, patient, kind, funny, and explained things well. Even got up on a Saturday morning to talk with me to help accommodate my work schedule. I'd work with him again in a heart beat.
Carrie B., 10/22/2021 11:13:15 AM
The gentleman was extremely personable and answered questions thoroughly. Our new home quote was great!
Christopher M., 10/19/2021 3:36:57 PM
Jay was very friendly and helpful.
Robert V., 10/19/2021 1:11:50 PM
Great service
Eugene G., 10/19/2021 11:28:26 AM
Mr. Jay McElveen answered all our questions and was very helpful in obtaining a quote that is suitable for a new home.
Jesellin F., 10/19/2021 11:26:52 AM
Mr. McElveen was very helpful and quick in catering to our insurance needs.
David C., 10/17/2021 8:22:08 PM
He was knowledgeable about insurance and responded quickly to my questions. Lowest bid of all the companies contacted.
Benjamin H., 10/17/2021 10:05:27 AM
Incredibly helpful and made the process very smooth
Marie V., 10/16/2021 12:10:24 PM
Great service agent. Got us several quotes quickly
Walter G., 10/15/2021 2:43:35 PM
Jay is very responsive and knowledgeable. Excellent customer service
Stephen V., 10/14/2021 2:21:47 PM
Painless. Called, told the agent what I was looking for, had several quotes within 24 hrs, coverage and price met my expectations, signed. The way buying insurance should be.
Dennis Q., 10/14/2021 12:20:25 PM
Jay had all the answers I needed and gave them to me quickly, he also gave me suggestions as to what I needed or didn’t need
Jessica C., 10/13/2021 11:10:22 AM
Very responsive and follow ups making the process easier
Bryan C., 10/12/2021 12:57:54 PM
Just a smooth process through and through.
Jody B., 10/8/2021 2:48:59 PM
Very informative
Daniel M., 10/7/2021 11:59:07 AM
Creat communication, Very helpful and great service
Danica M., 10/7/2021 11:57:27 AM
Excellent service
Bettina K., 9/25/2021 12:39:32 PM
Jay was very responsive, great follow up
Karl K., 9/25/2021 12:37:16 PM
Jay did a great job !!
Jennifer L., 9/23/2021 6:37:56 PM
Jay was very prompt, answered all my questions, and was very polite.
Jessica H., 9/23/2021 12:00:17 PM
Prompt and helpful service. Happy to provide thorough explanation to me.
Sydney L., 9/22/2021 1:37:07 PM
Very pleasant to work with. Was quickly responsive to questions. Saved me a lot of money.
Katherine B., 9/22/2021 11:17:51 AM
Jay actually called me and welcomed me to the Insurance company! That is the start of a great relationship! Thank you Jay!
Scott C., 9/22/2021 11:07:18 AM
Excellent customer service and very quick to help
James G., 9/21/2021 4:21:54 PM
Jay did phenomenal follow up and communication!
Kerry L., 9/21/2021 3:37:53 PM
He answered all of my questions and was well informed about the policiy and endorsements.
Renee E., 9/21/2021 11:48:23 AM
Easy to work with, super responsive, very knowledgeable.
Jeffery F., 9/21/2021 11:12:44 AM
Jay made it quick and easy
Clark R., 9/18/2021 2:43:04 PM
Fast and efficient, plus a great rate for good coverage
Cynthia Y., 9/18/2021 6:45:12 AM
Friendliness from Jay
Eleanor B., 9/17/2021 11:57:34 AM
Prompt efficient response.
Kyle R., 9/17/2021 11:07:23 AM
Jay and our mortgage company made the process seamless! Quick response and excellent service. Thanks so much!
Peter M., 9/16/2021 11:09:37 AM
Jay was awesome! Responsive, consistent, and the definition of professional
Jamie K., 9/15/2021 4:56:37 PM
Jay was helpful, prompt, courteous, and answered all of my questions.
Terry L., 9/4/2021 3:15:09 PM
Jay was very pleasant and helpful with my needs
Jason O., 9/2/2021 2:52:38 PM
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Emma R., 9/2/2021 1:19:13 PM
Jay is a valuable asset to anyone who needs insurance. He was very patient with me when answering all my questions.
William B., 9/2/2021 1:16:37 PM
Jay answered all questions that I had, and gave me all information to help me make the best decision when it came to my policy.
Eric B., 9/2/2021 12:17:29 PM
Easy to work with found good quote
Alaina B., 9/2/2021 12:16:10 PM
Responded to my call and delivered all information in a timely manner.
Champagne S., 9/2/2021 11:41:10 AM
Super friendly and easy
William W., 9/2/2021 11:11:14 AM
Jay was polite, efficient, and responsive. I am happy with the service(s) he provided.
Harold K., 8/30/2021 5:10:10 PM
My premium doubled in July with Progressive. Customer service and Jay tried to help.
Paul S., 8/27/2021 11:14:08 AM
Jay was very knowledgeable, answered all my questions, and designed a great policy.
Charles W., 8/26/2021 7:21:44 PM
Jay is very attentive to my family needs and I couldn't ask for a better agent. Now let me show my age.... Jay is "thebomb.com"...lol seriously he's the best.
Larry E., 8/26/2021 5:12:33 AM
Jay McElveen was professional, friendly and very easy to work with for Homeowners Insurance. He is very thorough and walked you through the process. I loved his follow up and follow through from beginning to end. It’s been a while since I’ve been in the market to buy a home, but if you’re looking and need an agent at a great price; I would recommend Jay McElveen with a ‘top notch’ rating! Thanks
Christopher S., 8/25/2021 12:10:13 PM
Great communication and made it easy to know what my policy covered.
Jared S., 8/21/2021 11:22:06 AM
Great customer service
Nassar J., 8/20/2021 12:14:07 PM
Great quote and provided quick responses to all my questions.
Raven-Symone C., 8/20/2021 11:05:22 AM
Jay was very informative and quick to respond and meet my needs.
Donald L., 8/19/2021 2:17:18 PM
Based on Jay's pleasant demeanor on every phone call, and his willingness to answer/followup on any questions I had. He was a real pleasure to work with.
Aaron M., 8/19/2021 11:19:24 AM
Courteous and knowledgeable agent!
Natalie A., 8/19/2021 11:18:26 AM
Excellent, knowledgeable agent, thorough explanations of the policy.
Monica M., 8/18/2021 11:48:57 AM
Jay McElveen was very patient and explained everything throughly to my husband Julio and I regarding home insurance on our first home. Thank you Jay for your help!
Diego M., 8/17/2021 11:11:45 AM
good customer service
Haripavan K., 8/13/2021 11:38:28 AM
Jay was very knowledgeable and patiently explained all coverage options. Also provide real examples he was aware of for each coverage options. Amazing server and would definitely recommend him to family and friends
Christopher J., 8/12/2021 11:56:04 AM
Very pleasant to deal with would recommend to anyone
Elizabeth B., 8/11/2021 1:51:44 PM
Jay has been awesome to work with and very knowledgable.
Shelby N., 8/10/2021 11:21:40 AM
Jay McElveen was extremely helpful! Awesome customer service!
Eric L., 7/31/2021 12:12:35 PM
Honesty
Nathaniel M., 7/31/2021 11:24:05 AM
Great guy
Daniel T., 7/26/2021 11:30:22 AM
Jay was extremely professional and helpful
Sharon D., 7/23/2021 11:32:57 AM
Super nice guy… And save me half the money that Geico is going to charge me!!
Charles W., 7/22/2021 7:29:06 PM
Jay was incredibly helpful!
Jonathan C., 7/21/2021 9:49:59 PM
Jay McElveen been a great help with both my new policies
Jame E., 7/21/2021 12:10:06 PM
The responsiveness of Jay and his proactive approach to providing an ins solution to ensure we can close on time
Shawana F., 7/20/2021 4:26:09 PM
Jay answered all questions promptly. He even took time away from his vacation to ensure I got a response.He answered all questions with detail and clarity
Brian S., 7/20/2021 12:11:39 PM
Jay McElveen was very helpful and very quick on getting things I needed fast always on top of my request very satifisfied with his expedited and understanding the urgentgency of the documents . I will recommend Jay Mcelveen to my coworkers and etc to use him for the needs if they are looking for a great agent to get home insurance
Samuel W., 7/14/2021 2:13:44 PM
Jay was very help and responsive. Also provided a very attractive rate.
Irene W., 7/12/2021 7:40:57 AM
Great rates and service
Andrea G., 7/6/2021 11:14:19 AM
Jay went above and beyond in a stressful situation. Because of him, we are saving 600 this year on homeowners insurance and are able to finally close on our house. He was out of town but pulled superman moves to get everything done!
Michael B., 7/3/2021 2:55:57 PM
Jay is very kind and knowledgeable! Has a keen ability to recall details off the top of his head.
Ana C., 6/29/2021 12:15:38 PM
Responsiveness with thorough explanations
Benjamin S., 6/29/2021 11:10:37 AM
Jay was very helpful and quick to respond
Kaye B., 6/29/2021 8:53:18 AM
Feel like he has customer’s interest in finding insurance .
Christina M., 6/25/2021 12:18:38 PM
Great communication
Brian B., 6/25/2021 12:10:52 PM
As first time homeowners, Jay was extremely helpful in explaining the recommended coverages and ensuring we had the right amount of coverage at the best price point.
Mario J., 6/25/2021 11:23:08 AM
Jay is very professional and answer and reach out to you in a timely manna whenever I called. Always answer your question and also send you information you needed
Caitlin G., 6/24/2021 9:25:37 PM
ease of insuring.
Jordan D., 6/24/2021 12:44:53 PM
Fast, friendly and affordable
Cassandra B., 6/19/2021 1:00:29 PM
The swiftness and professionalism of Jay
Tikeyla P., 6/17/2021 12:51:17 PM
Everything was explained to me very well. The premium is the best I’ve heard about. Im very pleased with my new insurance .
Tikeyla P., 6/17/2021 12:47:29 PM
Everything was explained in to me very well. And the premium is the best one I’ve heard about . I’m very well pleased with my new choice of insurance .
Wesley D., 6/14/2021 9:05:01 AM
Timely response and flexible. Knowledgeable about all questions.
Keri G., 6/12/2021 1:03:25 PM
Jay was VERY friendly and helpful! Aside from that, he was very quick to get the documents that I needed ready to look over and sign. He also responded quickly to any questions I had and explained the reasons of his answers.
Steven L., 6/11/2021 4:28:02 PM
Jay was absolutely wonderful to work with, so knowledgeable, and very thoughtful and kind!
Chloe J., 6/11/2021 8:24:31 AM
Jay was amazing! This was my first time buying a home and he made it so easy! He was extremely quick to respond, explained everything clearly and overall a very nice guy that I would definitely recommend to my friends!
Jason W., 6/10/2021 2:23:03 PM
Knew his stuff and acted quickly
Jason W., 6/9/2021 1:22:26 PM
Prompt response. Explained everything to me. Followed up on all questions. When I had technical issues (my fault) they helped me through these issues immediately. Jay was great! support. Not many days you feel like you can trust the people that are asking you for money. LOL but I felt like he had my best interested in mind along one other associate that helped me. I'm unsure of the other persons' name but they helped with tech difficulties It could have been Jay as well? Great experience overall. .
Joyce H., 6/8/2021 12:49:51 PM
Jay provides excellent, prompt customer service. He is always willing to help me at the last minute when asked
Rodney M., 6/2/2021 1:27:50 PM
Jay. He has been very helpful in helping through the process. That guy has been awesome. I really appreciate all he has done. He has exceeded what I expected
Paul H., 5/28/2021 3:45:54 PM
Jay provided straightforward advice and helped me save a ton of money!
Lisette L., 5/24/2021 11:57:56 AM
Jay was great
Eric B., 5/21/2021 6:27:21 PM
The insurance agent is talked with was very informative and made sure I understood the policy.
Frederick P., 5/17/2021 2:08:12 PM
Personal service
Quang L., 5/15/2021 12:49:20 PM
Very agressive quote / premium from Jay. Excellent customer service. Additional discount to bring premium even further down (alarm system etc). Thank you Jay !!
Saminda Y., 5/12/2021 4:07:00 PM
Experience with Jay
Juan A., 5/10/2021 6:15:48 PM
Excellent service!!!
Omar I., 5/6/2021 4:20:31 PM
great service with quick response. answered all my questions!
Alicia M., 5/5/2021 12:32:56 PM
Jay delivered a superior level of service!
Maria H., 4/30/2021 11:20:41 AM
I was very happy with my experience with Jay.
Parker G., 4/29/2021 4:13:16 PM
Jay could not have been easier to work with. Extremely responsive to all communications, very friendly and helpful, AND came in with the lowest quote that we got for our home insurance.
Alfreda N., 4/16/2021 12:51:57 PM
Very professional
Erick M., 4/16/2021 11:11:52 AM
Very helpful. Very friendly. Customer service.
Joshua H., 4/13/2021 7:13:45 PM
Great experience!
Dan C., 4/8/2021 1:57:30 PM
Fast service and great rates
Robert A., 4/8/2021 12:38:10 PM
Amazing experience all around!
David S., 4/6/2021 12:37:11 PM
Jay was so kind, patient and thorough. He also had the knowledge of finding the right insurance for our fit. I will be recommending him.
Kayla F., 4/1/2021 11:54:01 AM
JAY WAS GREAT. VERY PROFESSIONAL, EASY TO WORK WITH AND GOT ME TAKEN CARE OF FAST!
Tuan Q., 3/25/2021 2:06:13 PM
Fast, friendly, professional services!
Thomas C., 3/24/2021 12:18:24 PM
Not enough time to evaluate the company.
Richard E., 3/18/2021 12:24:40 PM
Excellent service
Megan M., 3/18/2021 11:20:37 AM
Quick action and no unnecessary upsells.
Chelsea S., 3/16/2021 10:30:42 AM
Everything has been smooth and Jay has been very helpful.
Stacy K., 3/11/2021 1:18:17 PM
Excellent customer service and attention to detail.
Stacy K., 3/9/2021 3:42:22 PM
Excellent customer service. 10 star!
Donna G., 3/9/2021 10:17:43 AM
good and timely service
Jean K., 3/5/2021 10:32:07 AM
Jay was so prompt and attentive
Robert B., 3/4/2021 3:19:14 PM
follow, attention to details and explaining to customer in clear/concise manner
Latora E., 3/2/2021 11:33:00 AM
Jay was a pleasure to work with! From start to finish he made this an easy process! He was very professional, friendly, and efficient! Grade A Customer Service!
Lauren N., 2/27/2021 12:30:30 PM
Jay was very good at explaining the products and was genuine. We felt he had our backs. Great rates too.
Narasimha B., 2/24/2021 10:54:39 AM
He explained the product very well and approachable
Leslie C., 2/23/2021 7:13:40 PM
Jay was excellent.
Kathy W., 2/22/2021 5:31:11 AM
Jay acted quickly and was very professional.
Anthony C., 2/19/2021 10:18:51 AM
Jay was professional , Quick, and helpful throughout the process. Thank you very much for all your hard work.
Thomas S., 2/17/2021 10:44:34 AM
Jay's professional and thoughtful attitude and service.
Francis D., 2/7/2021 12:25:20 PM
Jay is the man!
Jasmine L., 2/7/2021 11:06:04 AM
Customer service, promptness
Tyler B., 2/5/2021 5:42:08 PM
Jay McElveen made the process simple in a way that boasts professionalism and experience.
Andrea G., 2/5/2021 11:32:20 AM
Jay was exceptionally attenttive. He answered ALL of my questions and concerns. He also returned my emails/phone calls in a very swift manner.
Dustin N., 2/3/2021 10:24:20 AM
Great, friendly, fast service.
Jennifer C., 2/2/2021 11:57:00 AM
He was very upfront and honest on what was best for us and our situation.
Dustin W., 1/31/2021 10:41:04 AM
Everything went smoothly and I am satisfied with the policy.
Christopher B., 1/29/2021 1:47:42 PM
Very prompt and professional communication from Jay. To top it off the quote beat everyone else by a good bit.
Jessica P., 1/27/2021 10:17:00 AM
Great customer service and was very quick to respond.
James M., 1/18/2021 1:52:00 PM
Jay is awesome. Helped me, from vacation, to get the flood insurance I needed to close on my house at the last minute
Rance D., 1/18/2021 9:28:39 AM
Jay is always helpful and has worked on a few different policies for me
Anthony M., 1/17/2021 5:35:30 PM
Jay was awesome. Extremely helpful and found me great rates. His level of customer service will have me sticking around for a while
James M., 1/16/2021 11:37:34 AM
Jay was absolutely great. He bent over backwards to help me with this flood insurance on a very tight time frame, to help me close on my house on time. He did this while on vacation. He saved the day!
James A., 1/14/2021 10:12:44 AM
Jay was attentive, efficient, and made the process of getting a quote and deciding on a policy very easy for us.
Ryan W., 1/13/2021 12:50:40 PM
Excellent service that helped me afford insurance during a pandemic.
Geoffrey C., 1/8/2021 8:52:17 AM
Looked at several options to provide best solution for my needs
Nathan E., 1/6/2021 10:25:25 AM
In my minimal interactions with Jay, he was very knowledgeable, easy to understand, and very timely with his work and communication.
Justin S., 12/17/2020 10:42:18 AM
Jay is very fast to respond and takes the time to be sure you fully understand your policy and the coverage you are buying
Daniel O., 12/17/2020 10:23:15 AM
Wonderful assistance and quick response for the agent
Mallory A., 12/16/2020 10:54:34 AM
Best value and super helpful responses!
Yoel B., 12/16/2020 10:38:56 AM
ease and speed
Christine S., 12/15/2020 10:09:28 AM
Jay has had amazing response time and is able to explain the policy in full detail so that I have full understanding.
Jennifer C., 12/10/2020 10:18:31 AM
Jay was very responsive and helpful to me.
Sidney E., 12/9/2020 10:14:22 AM
Jay was extremely friendly, helpful and easy to deal with during this whole process
Elizabeth J., 12/5/2020 10:31:04 AM
Jay is terrific!
Sarah J., 12/4/2020 12:18:49 PM
Great service and helpful.
Jennafer M., 12/4/2020 11:38:16 AM
Jay was very responsive and took time to explain to me my coverage limits and the difference between HO-3 and HO-6 policies. He read through my HOA master policy to help determine which policy I should go with. I look forward to working with him going forward and will recommended him to friends!
Anita C., 12/3/2020 11:33:16 AM
Very pleasant and fast service.
Justin C., 11/25/2020 10:05:54 AM
Jay was very responsive and got us everything we needed in a timely manner.
Fernando C., 11/24/2020 3:46:33 PM
Jay McElveen
Michael W., 11/19/2020 1:54:57 PM
Best insurance agent around
Eugenia W., 11/19/2020 1:54:25 PM
Jay is the best!
Travis M., 11/18/2020 12:47:54 PM
The process was easy and Jay was very helpful. Also the rates we got here were lower for the same coverage compared to the other quotes we got.
William C., 11/17/2020 7:30:21 AM
prompt, professional-clear communication. handled my problem quickly
Cherie W., 11/10/2020 10:11:24 AM
The service and working with Jay McElveen and the great experience I had with him
Mary S., 11/7/2020 11:30:18 AM
Quick, helpful service.,
John J., 11/6/2020 10:19:45 AM
Jay was a hero to get me insurance last minute!!
Darius P., 11/5/2020 11:09:26 AM
Agent knowledge and price, and ease of use of your site.
Blake F., 11/5/2020 8:19:18 AM
Great agent and customer service!
Shya N., 11/4/2020 8:07:09 PM
Jay was very informative and never made me feel as if he was selling me something I didn't need. Everyone has had a bad insurance salesman experience or at least heard of one. He totally debunked the stereotype and I will recommend him to everyone I know.
Darius P., 11/3/2020 11:25:03 AM
Jay was extremely helpful.
Charles B., 11/1/2020 8:59:16 PM
it has been a very easy application process.
Douglas W., 11/1/2020 12:47:07 PM
Great customer service !
Paul J., 10/31/2020 11:10:31 AM
Locations
Judith M., 10/31/2020 11:08:06 AM
Responded to our questions in a very prompt and friendly manner
Kimberly B., 10/30/2020 1:03:11 PM
Had a great experience
Cathryn G., 10/29/2020 3:44:13 PM
We trust the person who referred your company to us.
Rex G., 10/29/2020 3:43:31 PM
I trust the person who referred us to your company
Donna M., 10/29/2020 1:04:22 PM
Good customer service!
Donna M., 10/29/2020 1:02:52 PM
Very easy to deal with. Great personality! Good rates
Jason D., 10/29/2020 11:09:42 AM
Good rates and service
Rachel A., 10/27/2020 8:06:50 AM
Received a great deal without frustrations.
Ashley S., 10/25/2020 6:21:03 PM
I have experienced excellent service and prompt clear communication thus far.
Stefani N., 10/25/2020 1:37:42 PM
Very positive experience with the company
Larry G., 10/24/2020 11:23:16 AM
Easy to work with.
Adam R., 10/23/2020 12:19:40 PM
Great service
Nancy W., 10/22/2020 4:53:50 PM
No problems
Wyonia T., 10/21/2020 12:09:54 PM
Jay was professional and the quote was competitive .
Philip S., 10/15/2020 6:25:06 PM
Jay has always been very helpful and responsive
Brett S., 10/14/2020 5:41:38 PM
Very responsive
Alexander R., 10/12/2020 11:25:50 AM
Jay is great.
Cody B., 10/8/2020 11:02:51 AM
Jay is awesome! I really like how he will take the time and explain stuff you don’t understand.
Kevin P., 9/22/2020 12:27:13 PM
Jay was personable, responsive, and resourceful in getting us the coverage that we need
Katherine E., 9/19/2020 11:24:19 AM
Great service, quick to respond, good prices
Xiao L., 9/11/2020 7:00:10 PM
Jay is simply delightful to work with. He is very knowledgeable and and answered our questions all with details and patience. He also provided us the options that best suit us. I would do business with him again and refer my friends to go to him.
Katherine K., 9/10/2020 1:17:23 PM
Jay answered all my questions promptly and got me a great deal!
Pavel K., 9/10/2020 7:26:54 AM
l am satisfied
Matthew N., 9/8/2020 7:30:40 PM
Jay is very attentive to questions and very personable. Doesn't feel like he's out to sell me and for that alone I'll gladly recommend him to friends in search of an agent.
Kelli C., 9/5/2020 8:14:31 AM
Jay McElveen, was swift and thorough with assistance for acquiring this insurance.
Veronica Q., 9/4/2020 8:31:25 PM
Prompt service
Jay S., 9/1/2020 4:04:52 PM
Our agent Jay Mcelveen was very helpful in guiding us through the process
Felix C., 8/31/2020 5:16:17 PM
Good rate, good coverage, fast response, good communication, easy payment.
Victoria U., 8/28/2020 1:39:15 PM
Jay response immediately and able to answer all my question.
Norman P., 8/22/2020 3:41:05 PM
Everything was done well for me
William S., 8/14/2020 11:11:10 AM
Jay is extremely professional and efficient in his role as an agent.
Soukhanh S., 8/13/2020 8:01:46 PM
He answer very quick on my phone call
Kimthanh L., 8/13/2020 7:59:31 PM
he have answer all my answer.
Brian G., 8/13/2020 11:41:25 AM
The transparency, speed, and detail with which Jay completed our insurance application was great.
Katherine W., 8/13/2020 11:12:21 AM
Jay not only helped us find the best quote, he actually invested real time in educating us about the process and our coverage. We are so thankful for him as first time home buyers and would recommend him to anyone we know!
Briana H., 8/12/2020 3:53:39 PM
Easy to work with
Katie C., 8/11/2020 10:35:22 AM
Jay was very personable and knowledgeable throughout the entire process. We felt he put in a lot of time and energy into getting us the best possible quotes and coverage. We were very pleased and excited we made the change.
Thomas L., 8/10/2020 5:25:55 PM
Quick hassle free service and great rates compared to what i was paying before.
Stephanie S., 8/5/2020 11:55:40 AM
The customer service and rapid responses from the insurance agent we worked with, Jay McElveen, is why we ended up choosing Goosehead Insurance. He was readily available on the phone and answered every question we had in a timely manner and was super understanding of our lack of understanding with some of the things included in homeowners insurance.
Mary M., 7/31/2020 12:09:41 PM
Jay has been extremely attentive and helpful. He seems to really care about us as a family and doesn't make us feel like just another number.
Tracie G., 7/13/2020 10:20:34 AM
The broker was very friendly and knowledgeable
Virginia J., 7/7/2020 11:42:35 AM
Jay was efficient and more affordable than my current policy so I switched!
Yareli R., 7/6/2020 4:23:39 PM
Quick to respond, friendly, and approachable.
Anna C., 6/29/2020 2:02:11 PM
The contacts at Goosehead were efficient and professional. Zero complaints from start To finish.
John C., 6/22/2020 6:20:30 PM
Awesome follow up by Jay! Professional & excellent sales approach! Really appreciated the process!
Theodore S., 6/4/2020 9:15:04 PM
Jay did a great job working with us to make sure we had the best home, auto, and motorcycle policies. Thank you.
Jacqueline G., 6/4/2020 12:11:55 PM
Jay was an excellent agent and very informative.
Vicki E., 5/20/2020 7:39:19 PM
The agent, Jay, was very helpful and I fell as though he will be there for anything I might need him for. I am thinking about switching my auto insurance to him as well. Very knowledgeable and personable.
Mary J., 5/20/2020 1:50:18 PM
Price and competence
Saminda Y., 5/16/2020 5:54:20 AM
Jay did a great work
Gina M., 5/11/2020 4:49:40 PM
Efficiency
Diane P., 4/29/2020 12:50:36 PM
Jay made sure he secured the must competitive quote for us.
Denise D., 4/28/2020 1:18:49 PM
Insurance agent provided amazing customer service.
Dominick D., 4/14/2020 10:51:27 AM
Responsive, friendly, takes care of our needs
Gwen G., 4/5/2020 9:39:55 AM
Jay McIlvane came highly recommended. He is very responsive and knowledgeable.
Melissa S., 4/3/2020 11:34:20 AM
Very happy with the service I received! Jay McElveen made the process extremely easy and quick! Jay also offered and advised me on other policies I may want to change over in the future. Great Job!
Barbara B., 3/30/2020 10:44:33 AM
Great service, great price, great person
Charlie T., 3/27/2020 12:14:55 PM
My experience with Jay was great! He explained the entire process to me and made me feel comfortable with the transition.
Cory K., 3/12/2020 10:55:25 AM
Jay was extremely helpful throughout our experience in creating the policy that works best for us!
Heather W., 2/25/2020 11:09:35 AM
How Jay went above and beyond and worked me in after hours in my time of need
Cynthia C., 2/11/2020 8:17:50 AM
new to Charlotte, we had seamless support and coverage put in place. Jay was so helpful and knowledgeable, everything for our new life in Charlotte was taken care of without hassle... in such a stressful time, moving so far, it was a breath of fresh air to have it all done hassle free.
Craig P., 2/10/2020 5:40:34 PM
Jay McElveen was very helpful! Great experience
Dennis E., 2/10/2020 1:53:18 PM
Very prompt service and knowledgeable about anything I asked.
Caroline H., 2/10/2020 10:36:54 AM
Jay is a great agent and I can trust him.
David M., 2/6/2020 10:49:55 AM
Awesome service by Jay Mcelveen!
Mariama A., 1/30/2020 9:22:24 PM
Jay McElveen
James W., 1/30/2020 12:45:19 PM
Great Service !
Denene S., 1/29/2020 5:38:09 PM
Quick reply followed up by a phone call/voicemail.
Gretchen S., 1/17/2020 11:50:05 AM
Jay was terrific to work with and I am so glad that he was recommended to me!
Matthew D., 1/3/2020 9:32:45 AM
Jay McElveen is the best!
Eric D., 12/17/2019 5:42:28 PM
good service
Martin F., 12/17/2019 12:56:42 PM
The service and attention to my needs as well as speed of information was AMAZING!
Marija Z., 12/11/2019 7:49:07 PM
Very responsive, tentative, prompt and polite.
Kristin L., 12/9/2019 8:55:14 PM
Great customer service at all times!
William C., 12/6/2019 2:00:31 PM
Good people all around
Marco N., 12/5/2019 10:25:52 AM
Quick follow up and saving a lot of money.
Tyrone D., 11/27/2019 11:15:33 AM
Jay gave us more coverage and was very helpful with us so we could make the best choice for our family
Marta E., 11/19/2019 6:47:24 PM
Because they looked the best price for my mortgage insurance
Robert P., 11/13/2019 6:35:37 AM
Quality, price and communications.
Mary E., 11/4/2019 12:52:48 PM
Jay has been professional, responsive and helpful. We are always willing to work with individuals/agents who are pleasant.
Kelly E., 10/21/2019 4:10:53 PM
Excellent communication and quote comparison really helped take the work load off me during our home buying process
Rylan M., 9/12/2019 10:46:13 AM
Great service, already referred
Bryan A., 8/6/2019 3:30:07 PM
Jay was so helpful and so easy to work with!!
Carmen C., 7/22/2019 10:16:34 AM
Jay McElveen did my quote immediately and answered all questions, AFTER NORMAL BUSINESS HOURS. Now that's customer service!
Joyce N., 7/18/2019 11:23:27 AM
Taking the time to reach out and patience
Andrew S., 7/16/2019 11:20:44 AM
Responsiveness and knowledge
Joseph M., 7/12/2019 12:12:45 PM
Best insurance company in the country!
Emanuel S., 6/10/2019 10:16:06 AM
Is verry fast but i dint use it yet so i dont know how they work
Russell B., 6/4/2019 10:27:46 AM
Great customer service!
Desdemora M., 5/22/2019 10:37:03 AM
Great service, great prices !
Chartina S., 5/14/2019 10:43:25 AM
Great customer service
Kristy G., 5/10/2019 10:08:53 AM
Jay was great and answered all of my questions so i could make an informed decision on my policy.
Harry B., 5/7/2019 10:19:47 AM
very friendly and fast experience to meet closing date.
Catherine M., 5/2/2019 12:19:58 PM
Jay McElveen is awesome!! He can make the impossible possible!!
Justin D., 4/5/2019 11:49:04 AM
Jay was great. Answered every time I called and responded to all my emails and questions quickly.
Andrea O., 3/27/2019 10:20:04 AM
Jay Mcelven went above and beyond!
Tony J., 3/26/2019 10:32:22 AM
Jay McElveen was very professional! He was very quick to respond anytime I needed to speak with him. He also provides my insurance quote in a timely fashion and met all my requirements for insurance coverage.
Leonard M., 3/19/2019 6:38:43 PM
Great service and pricing.
Shonda N., 3/5/2019 3:36:02 PM
Jay is awesome and works hard for his clients!
Wendie H., 2/27/2019 11:16:19 AM
Outstanding service and products from Jay McElveen.
Donna J., 2/25/2019 11:16:09 AM
Jay was focused on our needs. Very impressed. Thanks.
Kelsey B., 2/5/2019 11:42:58 AM
Jay was very helpful and friendly
Benjamin L., 1/9/2019 12:40:57 PM
Jay was very helpful and informative. Definitely went out of his way to make sure we were taken care of with a great rate for our homeowners insurance!
Rodney B., 12/19/2018 11:13:46 AM
Knowledgeable, professional and responsive!
Sherlie C., 12/7/2018 2:14:43 PM
Very professional
Wendy B., 12/6/2018 10:11:22 AM
The only interaction I have had with Goosehead has been completing the electronic documents.
Simo M., 11/8/2018 10:34:30 AM
Quick and easy process to get a quote. Great customer service. Jay McElveen was great and quick to answer all my questions. Keep up the good work Jay! Thanks
Eric S., 10/25/2018 8:26:02 PM
Jay McElveen was great to deal with. Very knowledgeable and helpful in getting a policy that matched our needs. Choice was based upon Jay and also premium which was very competitive.
Kevin W., 10/2/2018 4:57:08 PM
Very knowledgeable, helpful and friendly service.
Abigail B., 9/26/2018 1:58:12 PM
Jay made it very easy.
Tanya K., 9/20/2018 10:05:58 AM
Helpfullness
Elizabeth V., 9/7/2018 10:41:36 AM
The service provides to me was spectacular.
Randall L., 8/13/2018 10:27:57 AM
Jay is very knowledgeable and took time to explain, and explore the best insurance for our needs.
Anthony J., 8/9/2018 8:01:24 AM
The quick competitive quote received and the follow up from the rep.
Rachelle G., 8/7/2018 10:56:30 AM
Our agent was efficient, professional and helpful.
Matthew L., 8/2/2018 10:17:38 AM
Lowered my insurance rates
Dennis N., 7/27/2018 11:09:57 AM
Simply because there really hasnt been much TO the experience so far.
Paul D., 7/25/2018 6:27:33 PM
Jay was very personable.
Melissa A., 6/20/2018 10:58:23 AM
Jay was extraordinarily helpful and timely with his responses, you guys have a customer for life!
Jonathan M., 6/4/2018 10:44:18 AM
Very accommodating and good pricing.
Carmen P., 5/30/2018 1:15:19 PM
Need Homeowners insurance
Ryan D., 5/18/2018 10:05:45 AM
Jay McElveen is the man.
Lanee A., 5/15/2018 10:12:26 AM
Jay was excellent!
Shawn B., 5/9/2018 9:06:01 PM
My agent Jay, was very informative,patient and understanding. I was so impressed with his knowledge and professionalism that I have referred 3 ppl so far and will continue to refer him.
Benjamin J., 5/8/2018 7:14:25 PM
Good service
Reid C., 5/2/2018 4:50:08 PM
Flexible choices and easy to work with.
Charles S., 4/2/2018 2:07:47 PM
The agent was prompt and responsive to my needs. He also answered all of my questions clearly.
Shonda N., 3/6/2018 10:19:49 AM
Quick reliable and great rate !!!
Nancy T., 2/16/2018 2:13:53 PM
FANTASTIC service and help!!!!
Derrick A., 12/29/2017 1:39:13 PM
Jay was the easiest agent I’ve dealt with. He was very efficient and helped me find the best deal. The service I received was better than other providers I have used before. I would recommend him to anyone I know.
Elizabeth J., 11/21/2017 4:13:03 PM
Great service and lower premiums
James F., 11/16/2017 2:33:43 PM
The coverage I was given and the overall helpfulness of the agent.
Kenneth R., 11/16/2017 2:18:10 PM
Excellent knowledge and customer care along with price!!