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James Stephens

License #: 19028903
4.9 OUT OF 5 STARS
star star star star star (108 Reviews)
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About James
James Stephens is an agent with Goosehead Insurance located in Apex,  NC. James  joined Goosehead because of his unwavering commitment to take care of his clients. Using cutting edge technology to shop with dozens of "A" rated insurance companies in just a few short minutes, he is able to find the right coverage at a competitive price. He takes the time to review all of the options and customizes a policy based on the unique risks and desires of each client. After finalizing an option, James is backed by a service team that has the highest client loyalty rating in the industry. Request a quote from James and you will quickly understand why Goosehead is one of the fastest growing distributors of home and auto insurance in the United States.
States Licensed In: NC, VA, GA, PA, SC
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307 South Salem Street
Apex, NC 27502
Languages spoken:
English
Hours:
We’ve got you covered,
and then some.
  • Homeowners Insurance >
  • Auto Insurance >
  • Flood Insurance >
  • Renters Insurance >
  • Condo Insurance >
  • Landlord Insurance >
  • Motorcycle Insurance >
  • Boat Insurance >
  • RV Insurance >
  • Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started! 
Recent Reviews
Total Agency Reviews 306
star star star star star
Ronald P., Dec, 18 2024
He was very informative
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Shelia W., Sep, 24 2024
Excellent service. Professional
star star star star star
RACHAEL B., Sep, 12 2024
I was scrambling at the last minute to find a new insurance company after that agent failed to meet the timelines. James went out of his way to help me and expedited the process to meet my deadline. That’s customer service at its finest.
star star star star star
PATRICIA P., Aug, 29 2024
He was truthful in his findings
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ERNEST B., Aug, 29 2024
Good guy, helped me with Home ins
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Thomas S., Jul, 18 2024
Excellent service and comparative pricing
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Robert M., Jul, 05 2024
James went above and beyond to get me the best deal possible.
star star star star star
Shaun L., Jun, 29 2024
quick and easy
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ROSE M., Jun, 14 2024
The friendly attitude of James. The great rare and coverage we received.
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Timothy C., May, 06 2024
Good customer service
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Treaver S., Apr, 27 2024
They made everything easy
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Nicole G., Apr, 01 2024
Great customer service and reasonable price
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Keith L., Mar, 30 2024
Great man knowledgeable smart courteous respectful honest
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Katherine E., Mar, 08 2024
Efficient and Friendly Service
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Pamela M., Mar, 06 2024
James was exceptionally kind and friendly. He gave me what felt like very personal attention and helped me understand the area I'm moving to. He was patient with all my questions and answered each one.
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Jerry F., Feb, 28 2024
Very polite and seemed very knowledgeable
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Cal M., Feb, 02 2024
James is the man and deserves a raise! He was extremely personable and made everything easy to understand and digest!
star star star star star
Samuel S., Jan, 25 2024
Great product
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Christopher W., Jan, 21 2024
James Stephens was responsive, understanding of our needs, and able to get us a quote better than other brokers we worked with. He was also patient when answering all of the questions we had and when explaining what he thought was the best policy for us.
star star star star star
Kaleigh D., Jan, 20 2024
James is great! Always friendly and I feel he always looks out for me like if I was family!
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Frank G., Dec, 09 2023
James Stephens my agent was very helpful in identifying the appropriate homeowners insurance policy and coverage. He spent a lot of time answering all of my questions. He was very professional and knowledgeable and made me feel very confident in the choices I made.
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Timothy M., Nov, 22 2023
Agent was knowledgeable and very helpful
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Samantha S., Nov, 22 2023
Great pricing and very courteous
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Eileen K., Nov, 21 2023
VERY PROFESSIONAL TEAM AND UNDERSTANDS THE CUSTOMER'S NEEDS AND EXPECTATIONS
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Isabel B., Nov, 17 2023
James was friendly, knowledgeable, and provided sound advice for what was needed for our new home.
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Jerry L., Nov, 06 2023
He was very helpful and able to answer all our questions
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Ernest I., Nov, 03 2023
Quick
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Rebekah K., Oct, 25 2023
James was very courteous and helpful. I’ve already recommended him to other. It was a pleasure working with him.
star star star star star
Daniel B., Oct, 20 2023
Excellent service with Jake Davis
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Samnang S., Sep, 28 2023
good service and quick response
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Dustin S., Sep, 28 2023
great service. fantastic communication. all around 100%
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Lora M., Sep, 19 2023
James was great
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Daniel C., Aug, 10 2023
Easy to talk with. Friendly and helpful. Staff is Understanding and care about you. No pressure to buy. Seems they are interested in helping you more than themselves.
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Stephanie B., Jul, 07 2023
Very easy to set up insurance and felt like I was offered the best rate!
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Robert M., Jun, 04 2023
Quick, friendly and knowledgable help!
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DONNA Y., Jun, 02 2023
James was friendly and very helpful in finding what we needed for the best price.
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ROBERT W., Jun, 01 2023
Great service
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AARON P., May, 31 2023
True, professionalism.
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BRANDON A., May, 30 2023
Very easy to set up a policy and it was explained well.
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DEBRA C., May, 12 2023
Everything went smoothly.
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MAURI S., Apr, 04 2023
Very polite open and friendly and covered what he does
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JOHN H., Mar, 09 2023
My rep. Was very knowledgeable and did a great job finding me the right coverage
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CHANNING D., Mar, 01 2023
James was incredibly helpful. He did an awesome job explaining the coverage in a way I could understand, and I genuinely felt he not only had my best interest in mind, but did whatever he could to find coverage that met my best interests. He was super friendly and easy to talk to. Very nice, polite and professional!
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GERALD K., Feb, 18 2023
They saved me a good sum of money
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KAYLA T., Feb, 10 2023
James was amazing and knowledgeable with different coverages and agencies, he was amazing from explaining his role and giving us the best rates
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CARL D., Jan, 30 2023
Excellent friendly customer service. Got insurance needed to Close property on 28 day of February. Thanks.
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ROXANE L., Jan, 27 2023
Agent was very knowledgeable and patient.
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CAROLYN B., Jan, 26 2023
James was very knowledgeable and helpful in explaining the policy and was able to get the premium needed and what I could afford. He was also able to make sure that my coverage was sufficient.
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GENE N., Jan, 20 2023
I was very pleased with the answers and speed at which he answered my questions
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LAURIE S., Dec, 24 2022
Fast, friendly, helpful and informative service.
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Roberto T., Dec, 21 2022
James understood what the norm was in the market. He took the time to look at my current policy and either beat it or kept it the same, but his prices were lower. I appreciate the attention to detail and value for the buck.
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KATHERINE T., Dec, 20 2022
James was absolutely amazing and cut my homeowners and auto policies in half. He was informative, made sure I got the best rates possible and did it very fast. James made it feel like I was working with someone I had known for a long time and was very easy to talk to. I could not ever ask for a better agent and I will be a customer for life now.
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JOHN T., Nov, 28 2022
Great person on the phone to answer any questions we had. James went the extra mile to help us with choosing coverage.
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KRISHNA T., Nov, 26 2022
James was very personable. Reached out ASAP
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ANGELO S., Nov, 01 2022
They made it simple and easy when I had questions they immediately answered all of them
star star star star star
CATHERINE D., Oct, 09 2022
Very knowledgeable and patient!

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