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About Carol
Carol Frase is an agent with Goosehead Insurance located in
Chester, MD. Carol joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Carol is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Carol
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
MD, VA, DE
Connect
116 South Piney Rd Suite 204 A & B
Chester, MD 21619
Chester, MD 21619
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
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You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Sean R., 1/13/2025 6:07:39 PM
Outstanding communication from the get go. Carol has gone above and beyond and we are thrilled to have goose head handle all our insurance needs! Couldn’t be more pleased.
John K., 12/14/2024 5:56:55 PM
I thought Goosehead was professional and caring
James R., 12/7/2024 6:11:37 PM
Carol is very efficient
Alexander G., 12/6/2024 2:01:52 PM
Carol was very easy to communicate with and helped us find the best coverage and rates.
Kaitlin M., 11/7/2024 7:41:19 PM
Carol has been wonderful to work with. She found us great coverage at a lower price and was so thorough in explaining everything to us including our needs to increase our policy. She also was so patient through the process while personal issues took precedent and was not pushy to get the policy signed despite it delaying her commission.
David K., 11/5/2024 4:28:59 PM
Carol was very helpful in getting us the best rates, but more importantly understanding our needs and what we were looking for. Took the time to review everything over the phone as well. Highly recommend!!
Carol L., 11/4/2024 1:22:29 AM
Good pricing and excellent agent service
Robert L., 11/1/2024 6:56:39 PM
Great agent and listened and listened to my concerns and sold me 2 policies
Ling Y., 10/31/2024 7:11:04 PM
She is nice
Murdux S., 9/28/2024 4:02:14 PM
Personable, knowledgeable, professional and a good listener.
Ashley B., 9/23/2024 4:52:59 PM
Carol was quick to respond, very friendly, and very knowledgeable!
Stephannie E., 9/21/2024 5:16:19 PM
Carol Frase. She’s wonderful
Michael J., 9/18/2024 10:11:00 PM
Carol was pleasant and very knowledgeable
Jennifer A., 8/31/2024 5:55:05 PM
Carol is very attentive and courteous. She went out of her way to find policies that would work for me! Will definitely recommend her to others!
RONALD H., 8/26/2024 10:44:47 AM
Very pleasant to work with. Knowlknowledgeabld
Alexandra T., 8/21/2024 7:04:55 PM
I worked with Carol Frase and she was very helpful and responsive.
David E., 8/18/2024 1:20:08 PM
Easy to obtain information needed
DORSEY L., 8/10/2024 3:01:33 AM
Professional agent. Very thorough and very pleasant. She worked diligently to secure a great price for my insurance.
Holly B., 7/26/2024 5:03:08 PM
My agent, Carol Frase was very responsive and knowledgeable and was able to save us money.
Rodney H., 7/2/2024 9:01:16 AM
Simple and fast service.
Robert D., 6/24/2024 11:57:34 AM
Carol took the time to explain every aspect of our policies, listened and answered all our questions.
Susan B., 6/5/2024 4:57:23 PM
The process was quick and easy. The insurances were exactly what I needed.
Richard S., 6/3/2024 4:15:38 PM
Carol Frase was terrific, and got us the coverage we needed quickly and at a great price. We will definitely recommend her to anyone looking for an agent!
Donald E., 5/1/2024 12:30:46 PM
Carol’s communication and knowledge
Mark G., 4/27/2024 10:42:39 PM
Educated me , answered questions, very knowledgeable and pleasant to work with
Kendra E., 4/22/2024 2:10:22 AM
The process was so simple and efficient. Great communication and customer service! Very informative and helped me understand the process!
Matthew A., 3/21/2024 4:21:46 PM
Carol was very attentive and quick with her responses.
Jessica A., 3/19/2024 7:18:00 PM
Ease of securing a policy at a great price! Carol was helpful and provided me the information I needed to make an informed decision.
Cecelia N., 3/18/2024 4:08:18 PM
Carol was very helpful and knowledgeable to work with.
Ebony J., 3/17/2024 11:49:28 AM
Carol was outstanding! It was a smooth process.
Allen C., 3/16/2024 4:05:25 PM
Customer service was very helpful
James M., 3/12/2024 5:11:20 PM
Carol made the process very simple. She took the time to explain everything in detail such as the different coverages and premiums.
Donald H., 3/11/2024 1:31:26 AM
Carol Frase was absolutely wonderful to work with. She was very professional, helpful and very informative. I’m very pleased with the great rates and additional insurance that she was able to provide us as well. I will highly recommend her to others.
Maurice B., 3/1/2024 4:25:59 PM
Carol excellent customer service!!!
Sarah M., 2/28/2024 8:34:33 PM
great customer service
Nicholas T., 12/14/2023 10:56:49 PM
Carol has been researching our unique homeowners insurance situation diligently and has found auto insurance for half the price of what we were paying. We are so glad that we reached out to her for our insurance needs.
Joseph Z., 12/11/2023 1:58:01 PM
Carol went above and beyond to find my family the best possible insurance coverage. Her sweet and kind demeanor, on top of her work ethic, is something you don't often come by. She worked tirelessly until she found exactly what we needed!
Sheryl A., 12/9/2023 8:26:59 PM
Carol was super helpful and steered me in the right direction
Carrie L., 12/8/2023 5:28:59 PM
Carol is very professional and responsive.
Caroline S., 12/6/2023 9:38:43 PM
Carol was SO HELPFUL! Tried 4 brokers, she was by far the most helpful and able to find the best deal!
Brian L., 12/6/2023 4:42:52 PM
Carol is awesome!!
Glenn H., 11/11/2023 10:12:17 PM
The best!
Jeffery B., 11/7/2023 9:48:17 PM
Carol Frase
Daniel G., 11/7/2023 5:28:57 PM
Carol is amazing! Top notch and is easily accessible! Thank you
Anthony T., 10/27/2023 3:14:46 PM
Insurance companies don't come up too often in normal conversations, but if someone did ask, Goosehead would be a recommendation.
Kenneth N., 10/25/2023 8:15:41 PM
Carol was extremely helpful in meeting our needs.
Genita S., 10/21/2023 7:00:52 PM
Carol got me my loser eats after searching around with other companies
Ami C., 10/21/2023 6:05:34 PM
Very responsive
Ryan H., 10/17/2023 10:59:02 PM
Carol was great. Very professional and knowledgeable. Gave great advice and help while comparing coverages. Would highly recommend.
Anatoliy S., 10/5/2023 7:10:18 PM
Very effective, fast and friendly service.
Diane M., 9/21/2023 4:07:35 PM
Quick response with recommendations to save money and with better policies.
Wendy R., 9/13/2023 4:09:21 PM
Carol was very helpful in explaining all of our insurance needs and finding us the best rate. She took the time to answer our questions and made us feel very comfortable switching our policies to her.
Michael M., 9/1/2023 8:37:36 PM
Carol was extremely knowledgeable and helpful. She knows her business, and she helped us feel confident about making a change in companies after four decades with the same vendor. We look forward to a lasting relationship with her as our broker. I would certainly recommend her without hesitation.
Susan E., 7/25/2023 7:21:29 PM
Pricing on the new policy was considerably cheaper for more coverage. Carol was very knowledgeable and explained every policy to me in a clear precise manner.
John M., 6/1/2023 9:33:30 PM
Excellent customer service from the agent - Carol Loveless
Edward E., 6/1/2023 4:45:27 PM
Nice agent
Timothy M., 4/30/2023 6:46:16 PM
carol was very helpful
Francine M., 4/22/2023 8:51:49 PM
Carol Frase was wonderful to work with. She made herself very available.
Charles F., 4/17/2023 4:25:07 PM
Carol took the time to ask questions and personalize a plan for my husband and I. She also broke down what was covered under each, she was very patient with me. She was recommended online when I reached out to locals on Facebook, I agree with them!
Katelyn P., 4/15/2023 2:48:07 PM
My experience was very personable, Carol was so helpful and informative!
Ryien C., 3/26/2023 3:49:18 PM
Carol Frase was absolutely AMAZING ! I could tell she genuinely wanted to help me out. She’s also very responsive and made me feel extremely comfortable , as I had been with my previous company and agent for years!
Thomas O., 3/13/2023 8:39:09 PM
Attentive, professional.
Robert S., 3/11/2023 1:12:40 PM
Customer service was phenomenal
Carolyn M., 2/23/2023 7:54:58 PM
Ms. carol was very knowledgeable and helpful.
Wendy H., 2/19/2023 4:49:59 PM
Excellent service
Jeffrey D., 2/13/2023 4:14:14 PM
Things where very fast an no easy
Michael E., 2/7/2023 4:15:43 PM
Great rates, great service. Best insurance experience ever!
Josh A., 1/30/2023 12:51:24 PM
Carol is the best. I left my previous insurance company after 22 years is the proof.
Peter B., 1/27/2023 6:02:38 PM
Carol worked to get me a good price and communicate through the process keeping me informed.
Jennifer N., 1/19/2023 5:34:20 PM
Carol was fantastic to work with. She was responsive, informative and super friendly. She had our best interest at the forefront of our conversations.
Linda G., 1/13/2023 11:41:13 PM
I love working with Carol. She listens, she's quick to respond and makes getting insurance a pleasure. Best agent!!!
Jeffrey G., 1/13/2023 11:38:40 PM
Great communication. Quick response. Ease of getting coverage.
Charlotte Z., 12/11/2022 4:59:54 PM
Carol is very personable and knowledgeable. She went the extra mile to find coverage for my duplex.
Beth M., 12/1/2022 4:23:46 PM
Carole Frase is terrific
Karen P., 11/7/2022 2:31:14 PM
excellent service and attention to details, and Savings!!
Joseph O., 11/1/2022 8:18:56 PM
Great personality, very friendly and made the whole process easy and was very helpful and insightful
Lisa D., 10/20/2022 7:09:20 PM
We got the job done
Harold D., 10/18/2022 6:11:35 PM
We got the job done
Nazish M., 9/24/2022 12:16:55 PM
Wonderful service
Raoof M., 9/22/2022 11:54:36 AM
Best service thank you
Caroline E., 8/1/2022 9:30:57 AM
Kind, efficient and prompt responses.
Mary S., 7/29/2022 4:43:11 PM
Carol was professional and attentive to our needs including being patient with back and forth process. She never made our decision to switch feel rushed and took time addressing all questions or concerns.
Jen G., 7/13/2022 4:53:49 PM
easy process, great rates
Shelly S., 6/30/2022 6:40:33 PM
Carol Frase was a pleasure to work with! She was patient with all of my requests for quotes and helped us choose the coverage that was best for our family. We were able to increase our coverage limits while saving a considerable amount in premiums. I highly recommend Carol!
Guy S., 6/30/2022 6:37:16 PM
Carol Frase helped us select the best coverage for our home and auto needs. She was able to get us more coverage with a considerable amount of savings!
Annette D., 6/27/2022 12:47:34 AM
Excellent service. Great deal.
David Y., 4/29/2022 1:35:54 PM
High level of customer service, proactive approach to structuring coverages, good communication and follow up
Bradley L., 10/14/2021 2:04:16 PM
Great service, felt comfortable navigating unfamiliar
Tom D., 8/1/2021 11:11:13 AM
Super friendly agent!
Raymond B., 7/10/2021 10:00:34 PM
Made me feel like she is looking out for my best interest and what was right for me. Not what everybody else is doing. So I would tell others.
Samantha M., 6/21/2021 10:23:35 AM
Carol made the process very easy and she was very knowledgeable.
Raymond B., 6/20/2021 11:06:00 AM
Great service from Carole!
Donna T., 6/18/2021 4:58:37 PM
Carol is awesome
Gregory H., 5/15/2021 12:45:50 PM
Carol Frase is the most spectacular insurance agent I've ever talked to!