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About James
James Bice is an agent with Goosehead Insurance
located in Lake Charles,
LA. James joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, James is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
James and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
LA, MO, CO, TX
Connect
417 West College Street
Lake Charles, LA 70605
Lake Charles, LA 70605
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Paige F., Dec, 18 2024
James has such a vast knowledge and knew exactly what I needed. The process was quick and seamless.
Sommer G., Dec, 18 2024
Great customer service.
Matina C., Dec, 13 2024
James Bice helped me save 100.00 a month on my car insurance and provided excellent customer service! I reached out to him because I plan to get a new EV vehicle next year and discovered my car insurance with my current company was going to DOUBLE! James not only found me a great rate for my upcoming car purchase but showed me I could save on my current rate as well. OUTSTANDING!!
Dean T., Dec, 12 2024
Jamie Bice was great to work with
Robert B., Dec, 11 2024
Gunnar was extremely helpful, communicative, worked with us last minute during off-hours, polite, professional, and met our needs.
Randall M., Dec, 08 2024
Truth
Jennifer H., Dec, 08 2024
Very informative, quick to respond and saved money!
Ricky E., Dec, 08 2024
Brady was very informative about my coverage. Walked me thru the details. Thank you!!
James S., Dec, 06 2024
Amazing customer service! Price is so much better for better coverage
Jessica Z., Dec, 06 2024
Hailee was extremely helpful in lowering my cost of insurance. She made the process quick and easy. Highly recommend!
Christopher L., Dec, 04 2024
Fast and efficient service. The agent was very informative about the details of the policy.
Quintessa B., Dec, 03 2024
Zac was very patient with me. He never pressured me into buying and the conversations was always inviting and never dull. The information that Zac provided was insightful, informative and thorough. Thank you Zac! You are amazing!
Stacey D., Nov, 25 2024
So helpful, so friendly, didn't stop until she took care of me & it was so fast a peaceful! I dreaded my insurance search because it's always a hassle but this was absolutely hassel free!
Kelsey S., Nov, 22 2024
They worked together to find insurance that worked for the coverage and cost I needed. Everyone is very helpful.
Patri G., Nov, 22 2024
Hayden was very prompt with every step of my transition.
Carrington C., Nov, 21 2024
Kelsey was so sweet and professional and answered any and all questions I had (which was a lot lol)
She ended up getting my monthly insurance bill drop almost $200 less than what I was paying with another company. Love her!
Casey V., Nov, 21 2024
Hailee was great to work with and saved us around $3500/yr! Very quick response to all my questions and concerns. Very easy process. Will definitely recommend.
Kenzie B., Nov, 21 2024
She was amazing, quick and got better rates than others I was having help me. Thanks Hailee!!
Natalie J., Nov, 19 2024
James was incredibly nice, knowledgeable, and efficient. It's a pleasure to work with him.
Allison G., Nov, 17 2024
He made the process easy and provided all the info we need.
Jacqueline C., Nov, 16 2024
Great service
Christy J., Nov, 15 2024
Explained all my options and got a better rate
Zachary L., Nov, 14 2024
We were in an out quickly! Very smooth process and Jason got us to save more money than we thought with better coverage!
Rayford G., Nov, 14 2024
Easy to talk to, very informative
Grace M., Nov, 12 2024
Very knowledgeable and personable! She was patient and willing to help with any and all questions I had!!
Elouise G., Nov, 07 2024
Great customer service
Rock B., Nov, 01 2024
she was soo helpful and sweet
Denise C., Nov, 01 2024
Good information and quick service
Cynthia S., Nov, 01 2024
Excellent service !
Cody B., Oct, 31 2024
H-Money got that mf dog in him hide yalls wives
Jennifer R., Oct, 31 2024
Hailee is always just a phone call away and very proactive in getting business taken care of
Haley B., Oct, 16 2024
Hailee saved us over 3k a year with homeowners and auto, plus was the quickest and friendliest insurance agent I have ever dealt with!
Jeniffer D., Oct, 15 2024
Great customer service!
Greg P., Oct, 14 2024
The professionalism and stellar service of James Bice
Donnie D., Oct, 12 2024
The agent was informative.
Mona D., Oct, 11 2024
Agent was very helpful
Andrea Y., Oct, 10 2024
Hailee has always been top tier to deal with from the refinance on our home to the move on our auto policy. She works incredibly hard for her clients and that instills a level of trust we have not gotten anywhere else.
Garyn V., Oct, 10 2024
Good product and great service.
Anthony B., Oct, 10 2024
My agent is a bad ass
Jeremiah H., Oct, 08 2024
Hailee was awesome! She helped us save a ton of money on our insurance and made the whole process super easy. I can’t recommend her enough!
Gambrelle H., Oct, 08 2024
Hailee was amazing! She quickly secured better rates and made the process seamless. Highly recommend her for anyone needing more affordable insurance!
Evan T., Oct, 07 2024
Hailee went above and beyond and the process was super easy because she took care of everything. I’ve already sent 4-5 people to her. She is a good one!
Kip W., Oct, 06 2024
Responded with eagerness to help every single time I called to ask questions about the policy or to set up times to meet. I have never had an insurance company who even comes close to the level of service that Brady Estes has provided for us! Has genuinely been a pleasure working with Goosehead insurance!
Stanley K., Oct, 05 2024
Very quick and uncomplicated
Steamboat's o., Oct, 04 2024
Super easy straight forward, great transaction
Steamboat's o., Oct, 04 2024
Great Experience
Jason F., Oct, 02 2024
The best experience I've ever had switching insurance, especially the agent Hailee V as she went above and beyond. She's the best agent I've ever dealt with!
Austin F., Oct, 02 2024
Agent Hailee V. Is the best agent I’ve ever interacted with! Made it super easy!
Cheryl K., Oct, 02 2024
Willing to answer all my questions and explain differences in policies.
Helped with online query.
Anthony C., Oct, 02 2024
Because Hayden was very helpful and professional.
David P., Oct, 01 2024
She was awesome to deal with
Kathy M., Oct, 01 2024
Zac was very helpful and understanding
Tracy A., Oct, 01 2024
Hailee was so easy to work with. She made the changing over process a breeze.
Synthia C., Sep, 30 2024
Dealing with Zac was a breeze, he was helpful and knowledge and responds quickly and answers any and all questions.
Jeremiah O., Sep, 30 2024
Saved our family a lot of money. Easy process !
Caleb L., Sep, 29 2024
Great customer service all around and completely hassle free. Made my experience feel like it was family I was speaking with.
Hannah P., Sep, 28 2024
My agent provided me with kind and helpful service!
Jan W., Sep, 27 2024
Everything went so smoothly.
Eddie W., Sep, 26 2024
They helped save me money and were very helpful in explaining any questions I had.
Stanley B., Sep, 25 2024
Easy to talk to,on top of his game & professional. His attire was in my league. ✌🏽
John D., Sep, 23 2024
Hailee Vincent reached out and took care of all I needed quickly.
George D., Sep, 23 2024
Excellent service
Knew her Insurance
Was polite
Was patient
It was like taking to the girl next door. Friendly
Jason B., Sep, 20 2024
She’s the best
Nicholas S., Sep, 19 2024
She was great! Patient, not pushy, answered all questions very well!
Tyrone M., Sep, 19 2024
Really good customer service
Jamie G., Sep, 17 2024
Hailee was so helpful, knowledgeable and extremely quick finding me a new policy that will be saving me money!! If your insurance rates are constantly increasing I highly recommend contacting her so she can do the same for you!
Lori S., Sep, 17 2024
Hailey was extremely helpful, nice and knowledgeable. She was also efficient and timely getting the information to me. She was a blessing to my car buying experience.
Logan K., Sep, 14 2024
Zac was super easy going and willing to go out of his way to assure I was getting the best bang for my buck! 10/10! GEAUX TIGERS 🐯
Amy B., Sep, 14 2024
Hailee was great!! She kept me informed the whole time, gave me options, clear instructions and was just great overall. Highly recommend!
Tiara J., Sep, 14 2024
Service was friendly and quick and easy !
Larry F., Sep, 04 2024
Felt like family
Michael E., Sep, 02 2024
Gunnar was very personable and informative during the whole process. Not only is he helping me save money on my car insurance, But he also explained my coverage in depth and answered all my questions in a professional manner. I would refer goosehead and Gunnar to anyone who is looking for better insurance or simply a company who cares about their clients and goes above and beyond to show them.
Madi S., Sep, 01 2024
Great customer service, extremely kind, professional, and helpful!
Toni T., Aug, 31 2024
The lady was very nice and gave me the best quote
Carla G., Aug, 29 2024
Insurance quotes were a lot cheaper than with previous agent. Jason Holder is great to do business with.
Beverly D., Aug, 29 2024
Fast service, special attention to details as to what I need, very friendly professional service.
Marquita D., Aug, 29 2024
Gave a great price on car insurance I was paying 533.00 and dropped down to 317.00 thank God and also I can finally get home insurance that I can afford thanks to Hallie Vincent.
JAMES J., Aug, 29 2024
Great agent. Understood our needs and gave us excellent service.
Hannah L., Aug, 29 2024
Great service, very friendly, great pricing.
Kory K., Aug, 29 2024
My agent, Gunnar Morgan, was extremely easy to work with and got me exactly what I needed.
Cody P., Aug, 27 2024
Good service good guy and saved me quite a bit of money on insurance
Jack P., Aug, 27 2024
Hailee Vincent did an amazing job finding us lower insurance rates for both home and auto. She kept us every informed thru-out the process and was very time efficient!
Brent S., Aug, 27 2024
Hailee was awesome!! She answered all of my questions and made sure I understood what I was getting.
Laura C., Aug, 27 2024
Outstanding service and very personable yet professional
Wade V., Aug, 27 2024
Very responsive, very friendly and mannered, understood the assignment and work to achieve goal.
Justin M., Aug, 27 2024
Haliee was very professional and extremely well organized in her proposal to saving us money throughout the year. When we were frustrated about our current policy holder she stepped up with confidence to help us. Such an amazing person we love her and her family
Patrick E., Aug, 26 2024
I felt taken care of. Brady worked with me to set up and insurance that works for me and caters to my needs.
Sebastian M., Aug, 23 2024
H. Vincent is awesome!
Emily O., Aug, 23 2024
Hailee was great. Fast, informative, and friendly
GENTRY S., Aug, 22 2024
Hayden was the man. Had great communication and was very helpful.
Heather R., Aug, 22 2024
Brady has been wonderful so far to deal with! I'd recommend him easily to others.
Derek M., Aug, 22 2024
Excellent Customer Service!
Joseph G., Aug, 20 2024
He was informed, professional and
personable.
Melnda B., Aug, 16 2024
Jason was very friendly, helpful and knowledgeable and set me up with the best policy according to my budget.
Michael J., Aug, 15 2024
Price and help getting what I wanted.
DANE D., Aug, 14 2024
Customer service was beyond anything I have ever received from an agent.
Leslie V., Aug, 09 2024
He was efficient and knowledgeable. I did have a hard time getting someone to call me back at first, but once Brady contacted me, things went pretty smoothly. I’ve worked with Brady before and he was very helpful, so I was glad to have the opportunity to work with Ho
Again. He got me the lowest quote, which was appreciated.
Trenton S., Aug, 08 2024
Hayden was extremely helpful, went above and beyond in my opinion to find me the best coverages for the price. I will definitely be passing on the word to everyone i know that needs insurance.
Delphina W., Aug, 08 2024
Agent was very understanding and helpful
Paul D., Aug, 04 2024
Very through about every
Mark P., Aug, 02 2024
Quality of service; responsiveness; explanation of alternatives; genuineness; follow-through
Leroy J., Aug, 02 2024
The patience and courtesy were highly appreciated
Anna H., Jul, 30 2024
Great customer service
Bryan B., Jul, 30 2024
I liked that he treated me like a customer and a person down to earth and friendly. Honest
Laura L., Jul, 28 2024
He was very helpful and made everyone easy and convenient
Joselyn B., Jul, 26 2024
Professional service, prompt, ease of undersatnding
Dallas L., Jul, 26 2024
Brady Estes, our agent has helped us again, to get the right insurance. Brady is polite, courteous and explains everything to us old folks.
Ken C., Jul, 25 2024
Solved my problem.
Mona C., Jul, 22 2024
Price and costs
Sarah D., Jul, 22 2024
Brady Estes was very knowledgeable & pleasant to work with.
Arielle K., Jul, 22 2024
Brady was knowledgeable and friendly.
John T., Jul, 20 2024
James was so good to us on doing research and working with us on a plan for our insurance he was patient and very knowledgeable. We would recommend him to any of our friends and family
Sandy O., Jul, 20 2024
They saved me money
William C., Jul, 19 2024
FRIENLY HELPFUL and thifty @ and offered different coverages
Robert D., Jul, 19 2024
Excellent customer service
Travis W., Jul, 17 2024
Brady was very responsive and considerate to my HOI needs while taking the extra step to accommodate my varied work schedule. Thanks!
Delaney J., Jul, 16 2024
Brady was super attentive and enthusiastic about helping. He provided us with a stellar quote and beat out most in the market. I will recommend him to anyone looking for new insurance.
Steven M., Jul, 12 2024
They we’re really professional, about every aspect of the process.
RANKINS C., Jul, 10 2024
Mr. Bice help get me out of a bad policy and into a awesome policy which I am so grateful for..He was very attentive to my need and caring..Not like the firm of Louisiana he really cares!
Charlotte C., Jul, 02 2024
Professional and friendly service!
Alexander S., Jul, 02 2024
Quick, fantastic service that saved my family money.
Rolando C., Jul, 01 2024
He answer all my question to a way I understood
Garland H., Jul, 01 2024
Very Personal, Very Informed, No Pressure and mostly Not an Agent Full of BS...
Mildred S., Jun, 27 2024
James was very helpful and informative
Diana B., Jun, 24 2024
Other than a few problems with the docu sign, everything was fine./
Troy M., Jun, 19 2024
Best pricing
Jaquelyn K., Jun, 18 2024
Brady was very fast and efficient in getting our family the auto coverage we needed for our new vehicle.
Tina S., Jun, 18 2024
Very informative and pleasant to work with. Responds quickly both my email and phone. Highly recommend.
Dick V., Jun, 18 2024
Easy process especially the electronic signatures which is necessary in my situation.
Erick F., Jun, 15 2024
Very prompt and thorough with response to our request.
Samuel H., Jun, 13 2024
James was polite and quick to reply to my call. He made shopping for P&C stress free.
Philip J., Jun, 09 2024
James Bice is fantastic to work with
Bobby D., Jun, 08 2024
Customer service
Susan J., Jun, 06 2024
James has been excellent and very patient!…. Not to mention that he saved me a fortune!
Tabetha C., Jun, 03 2024
He was very nice and informative. He also had a pleasant attitude
Gary C., Jun, 01 2024
Great people very knowledgeable and nice
Hannah C., Jun, 01 2024
Answered all of my questions. Very professional. Great customer service
Courtnee G., May, 31 2024
Efficient and Friendly service.
Ann M., May, 31 2024
Great customer service.
Mathew J., May, 26 2024
Excellent communication, care to my needs.
FWV P., May, 24 2024
PERSONAL SERVICE. TIME SPENT. PRICE. CAME ACROSS AS WANTING TO BE VERY HELPFUL
Thomas L., May, 23 2024
James was quick and transparent in helping me acquire coverage for our lake house. Good communication and accessible.
Evan L., May, 22 2024
All questions answered and very respectful and helpful
Ronald C., May, 19 2024
Service and pricing
John M., May, 18 2024
Very prompt and personable!
Theresa M., May, 16 2024
I love doing business with Summer. She explains everything so I can understand the policy.
Lasette F., May, 15 2024
Brady was amazing. Very professional, knowledgeable, and answered all of my questions. Leaving me without any doubt that I chose the right insurance agent and provider.
Muriah K., May, 15 2024
Brady got my car insurance and rental insurance from $435 to $260. That’s a giant help! He was informative and helpful and supportive. Very happy!
Michael M., May, 14 2024
Summer was very knowledgeable and if I didn’t understand something, she took her time to explain it until I did understand.
Monica T., May, 12 2024
Hayden was very professional, knowledgeable and personable.
William B., May, 10 2024
Reference from realtor.
Justin H., May, 09 2024
Explained everything very well
Robbie H., May, 08 2024
Friendly resourceful Caring Fast
David C., May, 06 2024
Agent was thorough in explaining our coverage options. Customized the policy for our specific needs.
Tricia A., Apr, 30 2024
Hayden was very helpful
Kevin K., Apr, 29 2024
Zac is my reason for posting. He was
focused and listened to my need for new
Insurance.
Robert M., Apr, 29 2024
We were very satisfied with Brady! He was quick and effective and the process was a breeze.
Jennifer C., Apr, 29 2024
Heather had excellent customer service and explained everything. Highly recommend!
Joshua C., Apr, 27 2024
Heather was amazing!
Yolanda F., Apr, 26 2024
great service!
Kimberly B., Apr, 26 2024
Summer offered phenomenal service and quickly found what we needed!
William B., Apr, 25 2024
Quick and excellent service
Gunnar N., Apr, 25 2024
Everything was very simple, James also got us a great rate!
Hai P., Apr, 24 2024
Agent was very professional. Answered all of my questions and concerns.
Christopher P., Apr, 23 2024
Great service from Bice!
Joseph D., Apr, 20 2024
Cost of flood insurance policy compared to FEMA cost. The agent working to find an lower price.
Marcus R., Apr, 19 2024
Hayden was responsive and was able to find a good quote in a short amount of time. He did a good job keeping me informed regarding the policy and next steps throughout the process.
Nikki C., Apr, 17 2024
Fast, responsive and very helpful!!
Jaron H., Apr, 16 2024
I sent Brady a text on Sunday evening and he started the process immediately. He was available to answer any and every question I had. Lowered our rates tremendously, roughly $1,400 in savings. Presented every available payment option we had. Without a doubt the best agent we’ve ever had!
Jeff M., Apr, 16 2024
Great service from charlie
Kathleen R., Apr, 07 2024
Overall great experience! Hayden was able to beat the prices of all competitors and provide better coverage.
Blanca Y., Apr, 07 2024
Brady Estes was very helpful and very attentive! Definitely will recommend him!
Patrick B., Apr, 06 2024
Got me awesome rates and was very professional
Kathleen B., Apr, 05 2024
Hayden was phenomenal! Definitely would refer everyone to him
Rogerest R., Apr, 04 2024
Never have I ever had someone (insurance) agent go into such great details as to what I was about to purchase
Reza M., Apr, 03 2024
I was very satisfied with my agent
Lex C., Apr, 02 2024
James Bice is nothing short of First-Class! He had all the answers I was looking for.
Calise R., Apr, 02 2024
Fast service
Honesty
Getting back to you and explaining your policy
Jasmine A., Mar, 30 2024
Brady is wonderful! Very personable plus found the greatest quote for us to be able to close on our new home!
Linda M., Mar, 28 2024
Charlie, my agent, listened to my needs and provided me information with the products that are available to me.
Romenia G., Mar, 26 2024
Brady was very helpful
Juan G., Mar, 26 2024
Brady was really helpful
Rachel R., Mar, 22 2024
The reason I gave a high score is because my agent was so helpful and got my family a policy that we can afford. Now we're able to keep our house.
Julie F., Mar, 19 2024
Courteous and responded timely to my inquiry and all other communication.
Shane S., Mar, 18 2024
Very transparent and helpful
Terry B., Mar, 10 2024
Personal service and Agent is well informed.
Joshua H., Mar, 09 2024
Reached out to Zac pretty late in the day on Friday and he ended up working with me until it was well after business hours. Most agents I worked with would have me wait for a response until the weekend was over so it was really appreciated that he was willing to make sure I was all set even though it was eating into his weekend.
Charles M., Mar, 07 2024
easy to work with.was very helpful.
Osama Z., Mar, 01 2024
James was awesome, I just emailed him a little info, and BAM! saved 1k a year in insurance. I always thought I was doing a good job shopping around, but I guess when you got someone in the know, it is a lot faster and easier for him to do it for you. Thanks James.
Lynn H., Feb, 22 2024
Excellent and expedient customer service!
Ashliegh B., Feb, 22 2024
Zac was awesome! Very easy to talk to. Excellent experience!
Tiara T., Feb, 05 2024
NA
Warren A., Jan, 24 2024
Knowledgeable and helpful
Jeremiah B., Jan, 19 2024
Great customer service. Fast response time
John J., Jan, 11 2024
With Hayden, there was great communication, knowledgeable answers, and quick service.
Benjamin C., Jan, 10 2024
Zac was easy to work with, got what I needed quick, and answered all my questions to help me make an informed decision on what I needed.
Michael T., Jan, 08 2024
Friendly, knowledgeable Place in Lake Charles
Natalie L., Dec, 26 2023
Brady helped me out outside of work hours with an immediate response and action. He turned my homeowners insurance situation from a crisis to a better policy than I had before with cheaper premiums for both home and vehicles. He has truly been a blessing to me!
Markey D., Dec, 23 2023
The agent went above and beyond to get my business. The premium is higher than what I like but, it was cheeper than what I currently have. I understand what’s going on in the market, it is what it is.
Zachary M., Dec, 20 2023
UNFAMILIER WITH GOOSEHEAD, FIRST CONVERSATION WITH THEM. SO FAR SO GOOD
Katrina L., Dec, 13 2023
Great work
Stephen J., Dec, 10 2023
Agent is very knowledgeable and professional.
Pamela R., Dec, 08 2023
Zack found a great insurance for us. He was very friendly, knowledgeable and willing to spend the time it took to explain everything to us.
Robert R., Dec, 08 2023
Our representative was great! He found a reasonable insurance, which is quite difficult in today’s market, was very friendly, spent a lot of time explaining our policies (house and vehicles) and assured us he will always be there to answer questions or help navigate any claims.
Donald C., Dec, 08 2023
Fast courtesy service
Kim P., Dec, 03 2023
This company goes the extra mile to help as much as possible to satisfy their customers. So happy to have this local company represent me.
Alisa W., Nov, 30 2023
Zac was very informative and patient. Explained everything in full detail.
William R., Nov, 29 2023
Excellent, and effortless experience.
Jennifer B., Nov, 20 2023
James was very kind and honest when speaking with me regarding the insurance policy.
Michael H., Nov, 20 2023
James was very knowledgeable and responded quickly to all of my questions.
Jacob C., Nov, 18 2023
Great service
Pamela D., Nov, 13 2023
prompt and courteous advice. seems like an agent I may be able to rely on to have my best interest in mind. time will tell.
Bernadine M., Nov, 11 2023
Zac was soo patient and helpful in getting us a reasonable insurance quote that we were satisfied with. He understood what we needed and he made it happen. Thank you 😊
Barry B., Nov, 09 2023
Excellent customer service and experience
Ronald R., Nov, 08 2023
Very helpful and friendly also perfessional. Took the time to make us feel comfortable in choosing the right insurance that we needed. I would recommend this insurance to other's in need thank you
Braidy P., Nov, 08 2023
Awesome service
Kim P., Nov, 08 2023
Great service
Mark B., Oct, 31 2023
Mr James was very nice and knowledgeable! Knew what we wanted and got it for us at minimum cost. Was a great experience
Brandy R., Oct, 27 2023
Hayden was very helpful and made it so stress free and got me what I needed without me having to worry about anything.
Brad P., Oct, 27 2023
Efficient and knowledgeable work in my best interest
Emma C., Oct, 19 2023
Helped to save almost 200.00 per month. Very pleasure attitude, explained my policy in layman terms. Did not just rush through it but was interested in my understanding as well.
Denise T., Oct, 12 2023
All questions were answered with a friendly & courteous response.. he came back to me in a timely manner.
Shawn C., Oct, 07 2023
Helpful, informative, fast
Mary P., Sep, 22 2023
Zac was friendly and very knowledgeable. He listened and answered all my questions. When the company refused insurance for my home, he asked them to reconsider and fought for my case.
Dustin R., Sep, 20 2023
Brady has been exceptional. Our last agent/agency was one of the worst experiences. Brady has made everything easy and his communication has been great!
Jason D., Sep, 15 2023
Best policy by far I could find for my home, Zac worked quickly to find me the coverage I needed, the whole process was fast and easy,
Saul S., Sep, 12 2023
Quick. Easy. Knowledgeable
Conrad B., Sep, 09 2023
James is knowledgable and trustworthy. I know he has my best interest in mind with the products and coverages he recommends.
Rowin B., Aug, 31 2023
Everything was fast, quick, and easy!
Theresa S., Aug, 16 2023
James Bice is a great sales person and has helped us get the plan we need. Big thanks to him for all his help.
Jodi H., Aug, 16 2023
James Bice is a great agent. Easy to talk to and very informative
Tanner M., Aug, 15 2023
Zac made the process very easy, and I could tell he had my best interests in mind when making recommendations for my insurance coverage.
Eric C., Aug, 11 2023
Zac is a very nice guy and very helpful
Stacy H., Aug, 10 2023
Agent Hayden Hasenbein is a prime example of professionalism in the insurance business. You need to clone him he is a top notch guy. Very pleased with the service i received.
Theo C., Aug, 08 2023
get a place of my own
Elaine T., Aug, 03 2023
Pleasant experience.
Lisa B., Aug, 03 2023
Price and service
Anthony A., Aug, 01 2023
The team members who assisted me and the savings that I was able to obtain even with higher limits.
James L., Aug, 01 2023
Overall, good service.
Danielle R., Jul, 27 2023
Explained everything I didn’t understand, got the type of coverage I was interested in at a great price. Overall very friendly. Thank you and God bless
Lily P., Jul, 27 2023
Agent was easy to work with and responsive.
Laci B., Jul, 27 2023
Zac was very quick and efficient
Courtney Z., Jul, 27 2023
Zac has been very friendly and accommodating to all of our insurance needs.
Bonner C., Jul, 25 2023
Agent has been very responsive and has taken care of our needs.
Timikia L., Jul, 22 2023
Hayden was very nice and explained everything in its entirety and very professional
Heath S., Jul, 22 2023
Experience was very smooth and easy
Jeremiah H., Jul, 21 2023
He treated me like family.
Griselda R., Jul, 21 2023
He was really helpfull and clear all doubts
Carlos S., Jul, 21 2023
Very caring and helpfull
Timothy J., Jul, 20 2023
Great experience, Zac did a wonderful job making this process as easy as can be.
Jesus S., Jul, 14 2023
Interactions with Zac
Randon H., Jul, 10 2023
Charlie was quick, thorough, and exceeded my expectations
Lenzi F., Jul, 10 2023
Goosehead has great customer service and you really feel like they care.
Hunter Z., Jul, 05 2023
Mr. Charlie was very helpful and answered any questions I had.
Misty L., Jun, 27 2023
Friendly and helpful service with different options and good pricing!
Megan P., Jun, 24 2023
Zack jumped on it, took care of it and had it wrapped up within a few hours. Thank you Zack
ALTA D., Jun, 24 2023
The staff was very friendly , and they explained the whole process from start to finish.
August F., Jun, 24 2023
Hayden was awesome and helped in every way possible
Khong S., Jun, 23 2023
Good advice
Paul B., Jun, 23 2023
Explain everything about it
Glenn D., Jun, 22 2023
Charlie was very professional when he gave me a courtesy call to introduce his self and to welcome us to the Goosehead family. We really appreciate it.
Dung H., Jun, 21 2023
Everything was good
Mary G., Jun, 20 2023
Great agent
Jeffery G., Jun, 20 2023
Great service
James P., Jun, 20 2023
no hassell all go
Prashant C., Jun, 20 2023
All good; very responsive
Stacy N., Jun, 18 2023
He was very helpful with finding us cheaper insurance.
Koleton S., Jun, 16 2023
Affordable and easy
Alan F., Jun, 15 2023
Great service and always responsive in timely manner.. was just upset when they said we didn't return all towels when we did and scanned bands.. maybe towel people need to confirm that band was excepted before people leave.
Adrienne J., Jun, 13 2023
Brad was was friendly, very helpful, & very professional. He was easy to contact and very knowledgeable.
Collin C., Jun, 13 2023
Very helpful and efficient
Ashley H., Jun, 12 2023
Great communication and service.
Sabrina B., Jun, 12 2023
Brady was so helpful from start to finish. Very knowledgeable and very polite. He handled our policy so fast. Highly recommend him.
Elijah B., Jun, 10 2023
Brady was extremely easy to work with, very knowledgeable and saved me over 2 grand on my home insurance. Keep him around!
Sandra D., Jun, 07 2023
Agent called me back quickly and answered all my questions. He gave me the option to lower my policy limits and when I said no he still found coverage that was cheaper.
Willie D., Jun, 07 2023
He was prompt, knowledgeable, and saved me money
David S., Jun, 03 2023
Great service competitive pricing
Barbara P., Jun, 02 2023
Communication
Charles L., May, 31 2023
He was very helpful and knowledgeable about the policy
Scott G., May, 30 2023
James caught I few things that we were under insured on. Great job. I wasn’t even comfortable in the chair yet, when he caught it. Extremely to meet him.
Rodney F., May, 30 2023
Price and the way the agent, Hayden, worked so hard late on a Friday to get it done. I am hoping the rest of the agency is as good to work with
Ricky A., May, 11 2023
Great communication! Great explanation of coverage on Auto and Home policy!!
Lindsey I., May, 06 2023
I’m a first time home buyer and couldn’t have had a smoother process.
Candice H., May, 05 2023
He did an excellent job and went above and beyond to help me.
Kimberly B., May, 04 2023
James was very helpful and was able to save me a lot of money while improving my coverage for home, auto and flood insurance.
Frank W., Apr, 25 2023
Bc James bice is the mac daddy when it comes to the insurance game. Nobody can hang with stuff..
JOHN W., Apr, 24 2023
Quick response to all my messages. And great customer service.
Roger D., Apr, 23 2023
James was very knowledgeable and polite.
Judy D., Apr, 23 2023
James was very nice and made suggestions to get us insured at the best price.
Russell L., Apr, 20 2023
Great service and affordable prices
Lius G., Apr, 19 2023
James Bice is excellent, treats everyone like family and makes his customers feel confident he is getting them the best deals. He explains things in a way that is comprehendible and retainable, made me feel confident in my experience as a first-time homebuyer.
Andrew B., Apr, 18 2023
Hayden was friendly and very knowledgeable and helpful. The process was quick and easy!!
Michael C., Apr, 17 2023
The service was exceptional and very professional. I wish I could have found Goosehead much earlier.
DARRELL L., Apr, 14 2023
Zac is all about taking care of his customers, even if they are only prospects at the moment! Highly recommended, professional, down to earth, caring agent!
KIMBERLY L., Apr, 14 2023
I was not a customer when I called and Zac did not care. His main objective was to help me take care of the crisis I was in, and he literally spent an hour and a half on the phone getting me quoted and what I needed. Didn't matter if I was a customer, it was about taking care of my needs. I am proudly a customer now and can't wait to refer this service to everyone!
Devaney C., Apr, 10 2023
Zac was very helpful on helping me understand every detail about my policy
Diane R., Apr, 07 2023
Charlie was fantastic to work with. He kept me well informed, explained the process & gave me a fantastic rate!
Anthony S., Mar, 27 2023
Very Profe
Janet W., Mar, 25 2023
James was very knowledgeable and professional.
Brittany D., Mar, 24 2023
Charlie is a pleasure to deal with. Received a quote the same day I called. Great service!
Anthony G., Mar, 24 2023
Prompt, patient, knowledgeable answers.
Sherri C., Mar, 22 2023
Charlie was great!! He helped us with our insurance and was extremely nice and answered all our questions. Very refreshing to have someone help us with a great attitude.
Safiya B., Mar, 20 2023
Hayden was pleasant to work with and was patient in answering all of my questions.
Ginger B., Mar, 20 2023
Money Saved
Robert S., Mar, 18 2023
Brady was very helpful and knowledgeable about the service he is providing. I would recommend "him" to anyone looking for great customer service
Jason J., Mar, 14 2023
Got me a great quote very quickly. Couldn’t be happier with the service
Roxann G., Mar, 03 2023
The insurance salesman was knowledeable about everything we asked, and was able to save us a lot of money compared to our old policies.
Rogers T., Feb, 24 2023
James was very helpful.
Barry C., Feb, 18 2023
Agent was professional and very helpfull
Robert M., Feb, 18 2023
I was only purchasing a small renters policy, but they were right on it. Treated me as a priority. I really appreciate the service.
Reagan W., Feb, 14 2023
Communication, honesty, quick
DILLON M., Feb, 03 2023
Good, fast, friendly help.
Tyler B., Feb, 03 2023
saved me money on car insurance
Harris D., Jan, 31 2023
James saved me money
Melanie D., Jan, 31 2023
James Bise was amazing
Jonathan G., Jan, 31 2023
With lightening fast fingers, Zac found the perfect policy to fit my needs. He pulled the policy out of thin air at a speed only the most brilliant of minds could comprehend. It was almost like he had read my mind, which subsequently blew my mind! Not only is Zac an excellent agent, he is also extremely personable, caring, and a possible magician/ mind reader. If you don’t believe in magic, spend 15 seconds getting a quote from Zac, come back in 30 seconds when your brain has comprehended the supernatural event that has just occurred, and then decide if you believe in the art of wizardry. Because that’s exactly what Zac is. Zac is a wizard. The good kind.
Melanie L., Jan, 26 2023
James was very knowledgeable, helpful, and nice.
Dana T., Jan, 25 2023
Very friendly, stayed in touch with me well.
Melanie D., Jan, 25 2023
Extremely happy to have someone knowledgeable and considerate help me obtain the coverage I need and also save more than $300/year!
Brenda S., Jan, 21 2023
People are friendly and great to work with
Roland H., Jan, 20 2023
Great Person to Deal With...Now a good friend
Melissa B., Jan, 18 2023
Brady went out of his way to help me and answer all of my questions. He redid the quote based on my requests and gave me all of my options.
Michael A., Jan, 15 2023
Zach was responsive and worked quickly and diligently to determine my needs and find policies to meet them. It was clear that he was looking out for me.
Jamie N., Jan, 14 2023
Awesome servjce
Kendell K., Jan, 13 2023
Took the time to explain everything to me
Garett I., Jan, 12 2023
Excellent communication and great prices
Gregory G., Jan, 09 2023
He was available and was able to get me a policy at the last minute.
Patricia A., Jan, 04 2023
Zac did a very good job at making sure everything was what we needed.
Jessica A., Jan, 03 2023
LB C., Dec, 28 2022
She provided excellent service when we needed it
Eric D., Dec, 26 2022
Great service
Lauren D., Dec, 26 2022
Great service
Hallie D., Dec, 26 2022
Brady helped us save a lot of money and the whole process was easy.
Gulf I., Dec, 22 2022
Good friendly quick service
Matthew B., Dec, 21 2022
Zac was very knowledgeable and efficient and made the process so easy! I truly appreciate him.
Larry A., Dec, 20 2022
Great service and great results
Michael P., Dec, 19 2022
Great Customer Support with Excellent Price Savings.
Trent T., Dec, 19 2022
Great help
Desiree R., Dec, 19 2022
Very friendly, great communicator, actively searched for the best deal for me financially.
Janice K., Dec, 17 2022
He was professional, competent and listened to what I needed.
Kelly G., Dec, 15 2022
The agent was so friendly and helpful
John L., Dec, 15 2022
Great service
Michael B., Dec, 15 2022
James Listened to what my needs was and worked policies for my home, cars and umbrella. Very Satisfied. Thank You James
Joan B., Dec, 14 2022
Ability to work with my needs & not trying to suggest a “cookie cutter” policy.
Sybil Y., Dec, 09 2022
Ease of communication.
Brady R., Dec, 04 2022
Hayden was great with exceptional service and communication. He explained everything clearly and made sure to get the best policy for me.
Michael W., Dec, 01 2022
Very professional, explain everything about the Policy.
Alayna R., Dec, 01 2022
He is great
Kelsey L., Dec, 01 2022
I was able to get exactly what I needed in a very short amount of time.
Tyler C., Nov, 25 2022
Great service!
Toby F., Nov, 23 2022
For the help Charlie gave so quickly and for the price of the insurance.
Myron L., Nov, 22 2022
Great conversation with James. Very informative
Jacque B., Nov, 19 2022
Just an absolute superstar
La'Aves L., Nov, 16 2022
Good customer service
Jamie K., Nov, 16 2022
Hayden was thorough, articulated the information well and kept us informed along the entire process.
Billy O., Nov, 16 2022
Knowledgeable concerning coverages. Very Friendly
Emily G., Nov, 11 2022
My primary reason for this survey is for the astronomical persfessionallism me and my family received for the insurance and protection will receive thank you very much
Joseph B., Nov, 10 2022
Saved me quite alot on my home insurance. Agent was super helpful.
Mary A., Nov, 05 2022
Very friendly and knowledgeable
Dana B., Nov, 02 2022
Great service
Kyle J., Nov, 02 2022
Great all around.
Steven L., Oct, 27 2022
He was extremely friendly and helpful! Literally saved the closing on our home!
David L., Oct, 25 2022
Quick answers
Mathew S., Oct, 25 2022
Mr. Brady Estes went above and beyond to make sure he could get me exactly what I need and more!
Richard B., Oct, 23 2022
Service good, saved me money. Looking forward to moving my home and vehicle insurance also.