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About John
John Nixon is an agent with Goosehead Insurance
located in Augusta,
GA. John joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, John is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
John and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
TN, AL, VA, GA, SC
About Austin
Austin Moss is an agent with Goosehead Insurance
located in Augusta,
GA. Austin joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Austin is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Austin and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
GA, SC, NC, TN, AL, VA
Connect
1526 Monte Sano Avenue
Augusta, GA 30904
Augusta, GA 30904
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Adrian S., 2/22/2025 9:44:31 AM
Austin understood my needs and found the best policy to fit just that.
Terry H., 2/16/2025 3:48:44 PM
Austin Moss should be called “Awesome Moss” for the great job he did!
Shandrea H., 12/14/2024 4:38:08 PM
Austin was incredibly kind and more concerned about me than making a sale. He treated me not just as a customer but more like a friend.
Harrison B., 11/14/2024 11:53:58 PM
My agent was very patient with me, he helped me with every step, and answered all my questions.
BENTON L., 11/7/2024 6:45:01 PM
Austin does an incredible job of making me feel unburdened by what has been. How can you not love someone who is as girthy southern frat as Austin Moss???
Margaret K., 10/16/2024 7:39:16 PM
With us being first time home buyers , Mr.Moss made the finding quotes for home owners insurance a breeze . He explained everything thoroughly and was so nice . 10/10 recommend!!
BARBARA J., 9/18/2024 4:11:46 PM
Austin was excellent.
KARA P., 8/26/2024 4:59:18 PM
Appreciated personal attention
Stephen G., 8/25/2024 5:01:05 PM
John was very diligent and informative when setting up my homeowners insurence. Will likely be in touch to insure my vehicle
MICHAEL F., 8/21/2024 12:29:13 PM
Great service from Austin.
DAWSON G., 8/16/2024 4:07:36 PM
Honesty
Jonathan M., 8/6/2024 3:21:58 AM
Great service. Thanks Austin Moss.
Ricco J., 8/3/2024 11:01:25 PM
Service was fast and efficient got me on track with no delays.
BENTON L., 8/2/2024 5:23:45 PM
Austin is just so girthy he leaves me full & satisfied everytime!
Dorinda A., 7/13/2024 5:06:29 PM
Efficiency-price-professional
Jessica A., 7/4/2024 3:24:30 PM
John got me a better rate on my new vehicle than the insurance company I have been with for almost 10 years. He was quick to respond and had me set up and ready to drive when I picked up the new car. He was great with following up with me when he said he would to make sure we were taken care of. I’ve already encouraged 3 family members to reach out and see what he could do for them!
Brian L., 6/29/2024 5:30:20 PM
Great service
Christopher P., 6/8/2024 7:53:23 PM
Austin understood what I needed and did a thorough job explaining my options, pricing and payment options. He ensure there would be no surprises and communicated very well with me on where we were at in the process of establishing the insurance.
Hunter W., 6/8/2024 4:27:54 PM
Austin was attentive and worked fast to get me a great deal on insurance. He helped me lower my monthly payments tremendously, extremely thankful!
Jennifer G., 6/6/2024 7:38:56 PM
Great service and expedited quickly
Matthew M., 5/20/2024 4:46:07 PM
Austin was professional, communicative, and responsive. Looking forward to continuing to work with him in the future.
Lauren G., 4/29/2024 6:45:16 PM
Austin was easy to work with and responsive.
John H., 4/13/2024 5:34:23 PM
Austin did his due diligence to advise us as first time home buyers with all the facts. Even with a bit lower of a quote from a competitor, we still decided to go with the your services due to his professionalism, knowledge, and his customer service.
Karen A., 4/6/2024 9:01:42 PM
Austin was exceptionally professional and helpful in securing both home and auto insurance policies.
Alden G., 3/21/2024 2:08:02 AM
Quick and seamless process worked directly with lender to make the process easier and kept me in the loop and saved me money!
Nicole S., 2/28/2024 5:11:31 PM
Austin is excellent and very professional! He helped us save a significant amount of money on our car and home insurance. Thank you Austin! I highly recommend him.
Jason N., 1/18/2024 10:02:22 PM
Austin Does business the right way. Customer service is outstanding.
Taylor L., 12/31/2023 1:46:58 AM
Austin is great! He was very efficient in turning around our insurance policies, and he graciously worked with us while we were traveling with family.
Kierra B., 12/13/2023 8:25:26 PM
Quick and affordable service.
Jack S., 12/11/2023 11:57:30 PM
John was very helpful in guiding me through my insurance acquisition. I was very satisfied with his knowledge and assistance. I would highly recommend John Nixon for any and all insurance needs.
Jeffrey L., 12/1/2023 4:48:34 PM
Excellent customer service from agent
AUDREY P., 11/17/2023 3:08:23 AM
Austin gave me a great quote. I’ve already recommended him to a co-worker who recently change insurance companies and is now kicking himself after seeing the rates I got.
FRANK L., 10/27/2023 4:42:39 PM
Honest, upfront and personalized service focusing on my needs, not the agency's. Great questions that centered on what I really wanted and he provided multiple options with great explanation on each. This made my decision making process really easy since I felt like he was tailoring the products to my own personal requirements. Thanks a lot. Frank Lazzara
CORY B., 10/27/2023 4:15:44 PM
Excellent communication with me and of the details of the policy. The pricing was best out of the quotes I received for both home and auto.
JONATHAN K., 10/26/2023 11:35:46 PM
Great customer service
MARION R., 9/26/2023 5:32:55 PM
Austin Moss was great to work with. He was very helpful and saved me some money on my Home and Auto Insurance.
BESSIE H., 9/22/2023 4:30:48 PM
Austin at goosehead was referred to my Husband and I, by our neighbor and we felt confident that he was comfortable with the service and insurance that he received, so pass it on. Austin was very helpful and the price quoted was very good.
BENTON L., 9/18/2023 1:37:29 AM
Austin’s girthiness was a real selling point. It’s just something you can’t teach
ANTRANETTE H., 9/7/2023 5:03:16 PM
Austin was patient and very personable!
Julie S., 7/29/2023 8:39:54 PM
Very very helpful and timely
OSINACHI O., 6/26/2023 4:14:44 PM
Very professional and found lower rates
Machele R., 6/16/2023 5:16:23 PM
Mr Nixon was very knowledgeable and got me the coverage i needed promply.
CLEVELAND B., 6/16/2023 4:50:16 PM
Very Professional, make sure coverage needed was met.
Kevin T., 6/5/2023 1:43:31 PM
John Nixon did an excellent job for me!
DERRICK A., 5/30/2023 8:27:33 PM
Austin was great treats us lime real people not a number or a bother helped all the way through the process and really cared about us and our policy and helping us save money I have already and will continue to refer people to him
SHAN M., 5/30/2023 6:40:51 PM
I needed low insurance and that's just what they gave me we are very happy
AARON Z., 5/9/2023 4:24:03 PM
Very helpful and very honest
STANLEY G., 4/19/2023 12:49:23 AM
Good communication, prompt service, and saved us money while providing a great coverage package.
TAMRA P., 4/12/2023 5:00:38 PM
Austin was very friendly and helpful! Took care of helping me with a policy right away.
TAMMY M., 3/24/2023 5:01:46 PM
Great polite customer service
Great rates
No worries
DORIS J., 3/17/2023 10:52:32 AM
Mr.Austin Moss was very professional and shared alot of information.
RICKY W., 3/16/2023 4:04:59 PM
Austin did wonders for me and my family.
RODRIGO B., 3/7/2023 4:21:12 PM
Austin was a pleasure to work with. I felt like he cared about my insurance needs and he had my best interests at heart. My experience with Austin was much different from my experience working with GEICO previously.
SHIRLEY E., 2/23/2023 4:10:59 PM
Excellent Customer Service and Support!
LAURA Z., 2/12/2023 12:36:58 AM
I felt like I was Austin’s only client. Very professional, kind, and informative. I will definitely recommend him to others.
BRENDA C., 1/16/2023 4:41:22 PM
Excellent service
STUART D., 1/11/2023 7:24:11 PM
Service
EVERARD C., 12/24/2022 2:10:45 PM
He understood what my needs were and did it.
Very satisfied
KERRI S., 12/21/2022 4:11:36 PM
Austin was very helpful and informative. This is my first time getting home owners insurance and he was able to get me a great rate and beat my auto rate that I currently have. Also was very quick with the response time
LULA H., 12/12/2022 1:28:38 PM
Austin understood exactly what we needed to do and got it done with the utmost professionalism and he was super friendly.
PAMELA O., 11/30/2022 4:18:10 PM
Professional
MARY M., 11/17/2022 8:14:12 PM
Austin was very through and professional. He’s the real MVP
MELINDA G., 11/17/2022 7:12:29 PM
I called Austin Moss for insurance quotes. Austin is very professional and helped us save money.
JUDITH M., 10/25/2022 6:33:23 PM
Very kind to talk to
JUAN V., 10/23/2022 11:51:46 AM
10
RACHEL S., 10/7/2022 8:34:06 AM
I liked that they weren't pushy for sales, but just shopped for the best prices.
ADAM K., 10/5/2022 2:31:18 PM
Profissional customer service, quick turn around, and friendly treatment
STACY M., 9/27/2022 12:44:26 PM
austin moss is a very knowledgeable person to work with
Victoria D., 9/21/2022 11:22:35 AM
Very professional and quick turn around time.
KARIN G., 9/18/2022 1:21:28 PM
Austin was so helpful, efficient and friendly.
ERIN A., 9/13/2022 6:36:37 PM
He was so helpful and nice
JAMES C., 9/8/2022 11:28:07 AM
Mr. Moss is very professional and knowledgeable of his business. I was provided with an immediate response to my requests. He increased my coverage with a reputable insurance company, and saved me approximately $700.00/year. I would recommend him to anyone.
ZACHARY C., 8/15/2022 11:52:30 AM
Great customer service and answered all my questions
JORDAN F., 8/4/2022 11:58:23 AM
It was easy and quick to gain information about homeowners insurance.
JAN C., 8/3/2022 3:26:57 PM
He was very friendly and eager to help me find the best policy for my needs.
PETER F., 7/27/2022 12:27:39 PM
Austin Moss in hands down the reason I joined the goose.
SARA T., 7/24/2022 10:55:19 AM
Austin is very attentive, quick to respond and saved us a ton of money with better coverage.
SHAYLAH M., 7/19/2022 6:09:35 PM
Great customer service!
VIRGINIA L., 7/6/2022 3:49:05 PM
Austin did a great job saving us money on our home & auto policies!
IN C., 6/28/2022 7:38:52 PM
Mr Moss reached out to us at the last minute but was able to give us a quote that was superior to what I was going to sign up for.
PATRICIA S., 6/20/2022 7:46:21 PM
Ease of doing business. Very professional and customer focused which for me is key. Austin returned my calls in a timely manner and provided the information and or updates as promised.
Steven G., 6/18/2022 12:12:31 PM
Excellent customer service, very professional, ability to look at multiple rates through one source,
HEATHER S., 6/17/2022 12:41:36 PM
Austin was very professional and got information to us timely. Thanks Austin for all your help. He is definitely a huge asset to your team!
MAXIE H., 6/7/2022 12:08:05 PM
Professional with excellent customer service.
Samuel B., 6/6/2022 2:19:14 PM
10 out of 10! Would highly recommend!
Samuel B., 6/6/2022 9:48:32 AM
Incredible service all the way around!
Richard A., 5/26/2022 1:56:08 PM
Good responsive quality service
JOSEF M., 5/23/2022 12:20:04 PM
Very professional and great service
EARNEST F., 5/16/2022 5:46:58 PM
Customer service and communication
EARNEST F., 5/16/2022 11:29:37 AM
Personal customer service with communication.
DOROTHY Y., 5/5/2022 2:00:06 PM
Austin was very friendly and communicated well with us. He explained everything and found us the best rate and made me feel comfortable with the companies he gave us quotes for.
Juan B., 5/4/2022 6:20:33 PM
Everything was fast and easy.
Guy W., 4/24/2022 8:39:30 PM
Very courteous and knowledgeable
JOSEPH H., 4/23/2022 5:42:59 PM
Good service
ROBERT D., 4/23/2022 11:11:35 AM
Customer card and product knowledge
DAVID V., 4/15/2022 11:20:41 AM
Austin did an excellent job of finding us a great quote for all of our insurance needs and in a very quick turnaround. We’re excited to be a customer.
DAVID B., 4/2/2022 11:44:58 AM
My brain is scrambled.
Heather D., 3/28/2022 8:39:31 AM
John Nixon was very patient and helpful and took the time to answer all my questions. He was also very good about getting back to me same day.
STEPHEN K., 3/24/2022 1:10:27 PM
Excellent customer service
JAMIE H., 3/23/2022 11:21:27 AM
Austin did a great job had quotes completed in a timely manner
TYCIONNA D., 3/19/2022 11:39:17 AM
Austin Moss has Good Customer Service
Jonathan F., 3/17/2022 2:17:13 PM
Attentive and very helpful
JOAN K., 3/7/2022 12:52:21 PM
Austin was very knowledgeable and professional.
Martha C., 3/3/2022 6:28:20 AM
John was extremely helpful and went out of his way to help me navigate the paperwork ,since I am not a cyber fan.
TAMARA W., 3/2/2022 6:28:31 PM
He worked to give me a good price!!
JOE L., 1/23/2022 8:27:38 AM
Austin takes time to explain and help you understand policy and rates
VALERIE C., 1/21/2022 12:14:28 PM
Austin was very helpful and patient with me.
WILLIAM W., 1/14/2022 2:23:20 PM
Austin went above and beyond to meet all of our needs and thoroughly went through every detail to ensure we were happy with our coverage.
Matthew M., 1/14/2022 11:29:55 AM
better rates, better coverage, much better customer service.
DIANE T., 1/7/2022 3:11:28 PM
Good customer service
JELEESA B., 1/7/2022 12:14:40 PM
Austin was very polite and patient. He was very knowledgeable and offered different options to find me the best rate.
CLARENCE S., 12/25/2021 10:09:43 AM
Competitive pricing
DANIEL C., 12/24/2021 1:40:26 PM
Professionalism
BRITTANY L., 12/24/2021 12:29:37 PM
Austin took care of everything in a timely manner. He found us the best possible rate and was even able to get my fiancé better coverage for a lower price on his auto insurance. 10/10 would definitely recommend to everyone I know.
MARSHALL S., 12/15/2021 10:36:25 AM
Austin put my house, rental property, and my vehicle into a package deal for an unbeatable cheap price
Susheel V., 11/21/2021 11:22:11 PM
The Expert in finding the Best Deal
KATHY S., 11/3/2021 12:42:58 PM
Great price and service.
FRANCES F., 11/3/2021 12:21:42 PM
I’m very satisfied with everything
FRANCES F., 11/3/2021 11:47:56 AM
Very satisfied
James S., 10/26/2021 7:05:09 PM
John Nixon's ability to reduce my current costs for my car insurance and his kindness & flexibility in working with me.
Lisa S., 10/24/2021 12:18:14 AM
John Nixon was very personable and got me a great deal.
Brian N., 10/22/2021 1:19:26 PM
Fantastic service, better than Chick-fil-A's, and they always handle what I need ASAP.
GALE B., 10/15/2021 6:39:25 AM
Great timely service and most importantly the rates
PAGE S., 10/11/2021 6:41:12 AM
Satisfied & would refer
JONIE Y., 10/8/2021 11:15:17 AM
Excellent and prompt customer service!
KRISTINA M., 10/5/2021 11:49:08 AM
Austin was amazing & attentive to everything! From dealing with explaining details to me, answering his emails in a super timely manner, calling me when things got confusing for me, and handling everything with an absolutely amazing level of care. He goes above and beyond for the people he works with and is a great broker for Goosehead. As someone who has never purchased a home and is learning as I go in some ways, he never took a question wrong and was willing to help me down to the little details. Thank you for being so helpful and transparent—it was wonderful! Couldn’t recommend enough!
Belva D., 10/2/2021 7:34:32 PM
Excellent customer service, very professional and cares about the customers needs.
JENNIFER M., 9/29/2021 10:32:17 AM
Mr.Moss is very polite and customer service friendly. He is informative and thorough when discussing home insurances and the process. I highly recommended him for all insurances needed and will be calling him in the future for my insurances need. He also has a smooth and pleasant voice to listen to.
BRENT B., 9/11/2021 7:00:52 PM
Fast and on point
JAMES Y., 8/25/2021 2:07:24 PM
Fast, friendly service. Knowledgeable advice.
MARGOT D., 8/12/2021 11:12:24 AM
Austin was very informative and gave me the best rate out of all my quotes.
Zack H., 8/4/2021 11:15:13 AM
John is very easy to do business with, he responds in a timely manner and he shops to get the best prices.
MARCELINO V., 7/24/2021 5:37:17 PM
Service and profesionalims
Benjamin H., 7/19/2021 2:12:58 PM
Best service anyone could ever get!!!
Marcel W., 7/2/2021 11:07:12 AM
Great service
LAURIE L., 6/24/2021 11:58:46 AM
Because Austin Moss was very friendly and helpful.
LAURA C., 6/18/2021 11:12:25 AM
Happy
JOSEPH L., 6/16/2021 4:02:24 PM
Austin Moss gave us exceptional service and explains everything as he does it in an easy to understand wafer even people who are unfamiliar with insurance. I really appreciate that personally
Melissa V., 6/16/2021 12:09:39 PM
Best quote, friendly and helpful!!
JOEY H., 6/6/2021 6:58:01 PM
Great agent !!
RUDY R., 6/5/2021 2:31:07 PM
Ease of process. From start to beginning, Austin had all the answers to every question I had, and made the process effortless. Already plan to come back for additional savings.
James D., 5/29/2021 11:12:22 AM
John was highly professional and what stood out to me the most was how John spoke to me like a human being and not a potential sale. He is great at what he does and I am grateful to have him as an ally
SANDRA K., 5/5/2021 8:46:48 PM
Knowledgeable and professional
Judith S., 4/26/2021 11:25:00 AM
Because of the insurance agent, Austin Moss. He’s a very nice and helpful agent.
Jacqueline B., 4/14/2021 11:57:35 AM
Communication & personal touch
Margaret P., 4/14/2021 6:01:24 AM
Austin was very professional, responded immediately to my questions, visited the house to make sure he had an accurate quote and conversed with the bank to make sure all docs were in order!
Cheryl M., 4/10/2021 11:17:41 AM
Great estimates - personal touch!
THADDEUS M., 4/1/2021 12:22:25 PM
He took his time and explained everything.
Rita C., 3/30/2021 2:49:56 PM
Great attentive service from John. Prices were competitive and fair. Very pleased
Mary J., 3/28/2021 8:27:42 AM
The way Austin Moss explain the coverage made if very easy for us to decide to choose Goosehead Insurance.
Miriam T., 3/14/2021 12:06:47 PM
John Nixon was very kind and understanding of my situation. John was prompt and helpful when I had questions. I have and would recommend goosehead to others.
WILLIAM M., 2/26/2021 9:35:58 AM
Nice guy, no pressure, prefer dealing with local folks.
Jayson W., 2/19/2021 11:55:17 AM
Excellent customer service and great rate
Heather B., 2/18/2021 10:41:24 AM
Austin was very attentive and responsive. Really was impressed at how quick and smoothly everything went !
Haider A., 2/13/2021 10:18:53 AM
Great customer service
Amanda L., 2/12/2021 11:37:07 AM
Great service
Brian S., 2/5/2021 10:40:50 AM
Consummate professionalism, and great pricing
Kathryn M., 2/3/2021 10:19:43 AM
Very helpful and responsive to calls and emails
Greggory J., 1/27/2021 3:03:57 PM
Great working with him very knowledgeable
Stacey L., 1/8/2021 11:05:54 AM
Austin was very good at explaining my options and the next steps and getting back to me in a timely manner. I felt confident that he had my best interest in mind.
Elizabeth W., 1/1/2021 10:17:29 AM
Ease, price and customer service!
Kathy A., 12/14/2020 6:55:13 AM
John Nixon went above and beyond helping me get the best insurance rate for my car. Looking forward to working with him as my agent.
Joshua S., 12/11/2020 5:25:30 PM
Rate and customer friendly agent, Austin Moss
Ebony L., 12/3/2020 10:21:53 AM
Austin was very knowledgeable of the products and no haggling! He was courteous and personable.
Steven L., 11/27/2020 6:43:38 AM
Austin worked fast and found us the best rates to fit us. He was extremely knowledgeable and was friendly and professional.
Kevin E., 11/26/2020 9:01:49 PM
Level of customer service. Austin is very knowledgeable and has great people skills
Tonya R., 11/21/2020 6:45:11 PM
Awesome service, very thorough and detail!
Fernando R., 11/20/2020 11:25:43 AM
Mr. Moss was extremely helpful. He made an earnest effort to get me the best deal that I could find, and his quick turn around from a beginning phone call to furthering my mortgage process in a matter of hours is a testament to his professionalism and dedication to his craft. Bravo, sir.
Mark W., 11/2/2020 10:38:46 AM
Austin was very responsive and helpful in the service he provided.
Jenna M., 10/26/2020 6:27:31 AM
Austin Moss took a complicated process and strategically source the best coverage for my home and auto and flood insurance. He was informative, direct, compassionate and understanding of the needs of the situation. He was diligent and knowledgeable of my needs and in constant contact with me throughout the purchase process.
Michael L., 10/16/2020 11:28:22 AM
Austin made the process easy and painless. I wish every company had such great customer service!
Olivia R., 10/15/2020 11:38:12 AM
Austen was very helpful and very knowledgeable.
Sandra G., 10/15/2020 11:14:55 AM
Prompt with a quote for my new purchase and provided quotes for my car and primary home.
Ricky H., 10/12/2020 12:21:01 PM
Get service and great guy
Phil L., 10/1/2020 12:50:48 PM
John is very knowledgeable and personable and found me the best insurance for me and my family.
Joseph B., 9/21/2020 1:05:44 PM
Response time
George F., 9/15/2020 9:03:53 AM
Everything was done thoughtfully, quickly and with our best interests in mind.
Greg S., 9/14/2020 7:20:48 AM
Nixon
Jason M., 8/30/2020 5:43:16 AM
Austin has always been there. From the first time we met until now, he has always provided what we needed and made sure we were covered.
Ian S., 8/28/2020 11:24:43 AM
Austin Moss is the best! It’s so great to have an agent who really is looking out for my best interest. He consistently goes above and beyond for me, from making sure I understand every aspect of my multiple policies as a business owner, to being available to help on multiple occasions after hours. Can’t say thank you enough!
Eileen H., 8/24/2020 8:20:09 PM
Friendly and quick to respond
Nicholas B., 8/21/2020 11:08:19 AM
Quick, personal service and low price
Crystan D., 8/19/2020 11:07:08 AM
Satisfied
BRIANNA B., 8/17/2020 1:15:32 PM
Austin really helped my with changing over my car insurance. I would have never know how my last car insurance company was billing me until now.
Sarah M., 8/17/2020 12:49:46 PM
Excellent prompt service!
Donald M., 8/15/2020 12:54:53 PM
John Nixon provides great service, knows his customer’s needs and the insurance products to match those needs.
John M., 8/13/2020 3:00:39 PM
It was my own account
Mary Y., 8/12/2020 1:46:17 PM
Austin helped me when, I couldn’t get what I needed from other companies.
Benjamin M., 8/12/2020 11:50:13 AM
Prompt, accurate, and courteous service.
Dariana R., 8/6/2020 11:55:08 AM
Really nice and very informative. Answered all our questions without hesitation. Awesome guy.
Sharon G., 8/5/2020 1:48:41 PM
All was handled very professionally!
Jean-Paul W., 8/3/2020 11:42:47 AM
quality of service and expertise
Katherine L., 7/28/2020 10:30:12 AM
Austin was very attentive and professional. He answered all of my questions and made sure we were satisfied. I will definitely recommend Goosehead insurace.
Melissa K., 7/17/2020 1:36:06 PM
Very helpful and thorough.
Lloyd W., 7/15/2020 3:34:39 PM
The latitude and versatility of insurance options favors my ability to make the best choice for my needs and budget.
Margaret W., 6/16/2020 7:06:51 AM
Great customer service, responded in a timely manner and knowledge of insurance products!
Beverly W., 6/11/2020 10:37:28 AM
John was very helpful in the search for securing insurance on the home I am purchasing. He went above and beyond expectations.
Melissa V., 5/29/2020 2:04:04 PM
Austin was so quick to help us. He worked hard and quickly to meet our needs and exceed our expectations
Clarke R., 5/27/2020 3:34:38 PM
John Nixon is great. A true professional. Kind, helpful and informed.
Bettis C., 5/27/2020 11:03:41 AM
Austin was great. Professional, responsive, hard-working. Everything you want in an insurance agent. Highly recommend him.
Josh M., 5/26/2020 12:50:20 PM
Great customer service, very knowledgeable, and easy to speak with.
Dennis S., 5/2/2020 8:48:01 AM
Excellent service, knowledge & response.
ARLENE G., 4/28/2020 3:01:37 PM
Good agent !
Melissa F., 4/24/2020 6:17:27 PM
Austin was prompt, friendly, knowledge, and simply the best!
Franklin J., 4/24/2020 10:52:21 AM
Prompt professional service.
Phillip J., 4/20/2020 2:30:58 PM
Austin Moss
Robert M., 4/17/2020 10:51:42 AM
John is always a pleasure to work with.
Olajuwan D., 4/16/2020 4:07:57 PM
The reason for the rating is because I've had prior experience with this insurance agent and he is great. And at this time I do not know anyone to refer for insurance however I most certainly would if someone needed insurance of some sort such as car insurance.
Lori H., 4/16/2020 3:12:01 PM
Austin was very professional in every aspect. Would recommend him to anyone! Thanks for your help Austin!
Donald W., 4/13/2020 2:14:27 PM
Austin is a great communicator!
Manuel D., 4/10/2020 11:53:07 AM
Happy with Austin's service.
James E., 4/8/2020 10:49:37 AM
John Nixon
Austin G., 4/7/2020 11:13:36 AM
Good service
James T., 4/5/2020 9:59:03 AM
Trust and Austin is always there to help
Cara L., 4/4/2020 9:02:19 PM
Ease with process of switching companies
Michael N., 4/2/2020 2:26:44 PM
John Nixon is very easy to work with
Jaime P., 4/1/2020 11:07:12 AM
Great service and rates.
Matthew P., 3/31/2020 11:59:32 AM
Great insurance, great price, great customer service. Thanks Austin Moss
Anna B., 3/31/2020 11:47:24 AM
Austin is always there if I have a question and looking out for the best options out there for me.
Ronald H., 3/26/2020 11:03:08 AM
Professional and courteous
Marjorie M., 3/25/2020 5:17:48 PM
Good customer service
Richard A., 3/19/2020 2:49:37 PM
Super agent very knowledgeable
Ryan O., 3/19/2020 10:54:23 AM
Austin is an exceptional insurance representative!
SAMUEL K., 3/18/2020 11:00:31 AM
Austin is very professional, knows his products, and delivers in a very friendly way. All handled with excellence.
Anna B., 3/17/2020 10:55:04 AM
Great service from this man. Always attentive, always available. Walks me through any questions or concerns. I left another company so that I could stay with him as my agent.
Peter M., 3/13/2020 10:12:05 AM
Austin is the best!
Elizabeth B., 3/13/2020 5:34:32 AM
Great
Susan B., 3/12/2020 2:24:42 PM
Austin Moss was very knowledgeable and very helpful throughout the whole process.
Caroline H., 3/12/2020 12:48:54 PM
Austin was very helpful and walked me through the process step by step. He was easy to contact and prompt with responses and possible coverage options for us!
Jayne M., 3/6/2020 1:05:55 PM
Service
Brian S., 2/25/2020 10:58:47 AM
Great rates and quick quotes.
Katherine P., 2/24/2020 9:53:25 AM
I had great service...
Milinda L., 2/21/2020 10:34:59 AM
John is very responsive and personable. I look forward to working with him in the future.
Heather K., 2/21/2020 10:07:11 AM
Because he is professional, efficient, and very friendly. Oozes a welcoming vibe.
Katherine F., 2/20/2020 10:42:30 AM
Prompt and personal service
Austin M., 2/19/2020 4:04:53 PM
Because Austin Moss is the Best EVER
CARTER B., 2/19/2020 11:08:17 AM
Austin was very professional and timely on all his responses to us.
Patricia M., 2/17/2020 1:53:30 PM
Excellent service with Austin Moss!
Benjamin F., 2/17/2020 10:49:03 AM
COULD NOT BE BETTER