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About Melissa
Melissa Williams is an agent with Goosehead Insurance located in
St. Cloud, FL. Melissa joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Melissa is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Melissa
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
FL, TN
Connect
498 Ponderosa Drive
St. Cloud, FL 34769
St. Cloud, FL 34769
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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Boat Insurance >
RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Anthony C., 2/26/2025 2:49:09 PM
He was very helpful and worked throughout the day to get everything squared away for us.
Lori M., 12/20/2024 2:50:59 PM
Brad is very easy to talk to and work with.
Frances R., 12/18/2024 4:19:34 AM
As time was running out Brad did everything necessary to enable me to get the insurance coverage in a timely manner. I was relieved and thus far like the company. I could not have done this on my own.
Cesery B., 10/5/2024 8:43:30 AM
Brad the agent
Carol C., 9/11/2024 6:21:20 PM
Best insurance experience ever. Brad was so helpful and worked so hard to get me the best deal possible. I am beyond satisfied !
Cynthia C., 8/6/2024 11:34:35 PM
agent was very prompt at getting back to inquiry
Gregory C., 8/6/2024 10:07:05 PM
Responsive, helpful, competitive price.
Shannon P., 8/2/2024 4:12:05 PM
Fantastic service and communication!
Tiffany B., 6/7/2024 7:15:05 PM
Quick response, helpful agent, easy to purchase.
Christopher H., 6/3/2024 8:06:43 PM
Melissa worked quickly to find us a new policy and provided great customer service throughout the process.
Carly C., 5/28/2024 4:35:01 PM
Brads communication
Michelle F., 5/26/2024 12:57:25 PM
My insurance agent was extremely helpful and knowledgeable
Judith C., 5/23/2024 8:16:38 PM
'Cause it makes me happy!!
Evan L., 5/18/2024 4:28:08 PM
Price
Iron H., 5/1/2024 4:51:25 PM
Melissa is amazing.
Douglas M., 4/13/2024 2:28:52 AM
Everything from start to finish has been absolutely flawless. Thank you so much Melissa.
Joseph L., 4/10/2024 4:48:20 PM
Melissa was very friendly and quick to answer all questions
Maria C., 4/5/2024 4:43:30 PM
He was courteous.knowledgeable,informative,and extremely helpful and payient
Brent R., 3/22/2024 4:23:29 PM
great fast and freindley service
Peggy W., 3/12/2024 7:48:20 PM
Melissa worked very quickly, explained my options, and answered all my questions.
Miguel T., 3/6/2024 5:21:26 PM
Great customer service
Norman B., 3/6/2024 5:19:44 PM
Brad explained everything about the homeowners insurance I am
going to purchase and when i had a question he responded very quickly. Definitely would recommend him .
Susan C., 2/17/2024 4:36:09 PM
Fast and efficient.
William H., 12/27/2023 12:02:16 AM
Professional service
Mark H., 12/12/2023 12:46:45 AM
I have known Brad for a long time, finally doing some business and he was on top of it. Got the quotes in a very fast time.
Angi L., 12/6/2023 2:20:02 PM
The insurance policy I purchased was incredible, compared to what I had previously. Customer service was good other than having to reach out multiple times before actually getting a quote. It took much longer than necessary
Christin H., 11/18/2023 4:39:32 PM
Great customer service knowing that a team is watching out for my best needs and looking for the best rates
Benjamin M., 11/2/2023 9:19:28 PM
Everything was great! I couldn’t have asked for more. Polite, knowledgeable, fast service, fair price. Everything anyone should be looking for in an insurance broker.
Susanne W., 11/2/2023 4:24:16 PM
Great service and communication
James R., 10/30/2023 6:43:38 PM
Brad.mchatton@goosehead.com is the best he assisted me and followed up to make sure everything was moving forward. Thanks for a job well done. Will recommend
Scott A., 10/26/2023 10:23:07 PM
Melissa is very quick to respond and very helpful.
Darcie V., 10/11/2023 4:08:11 PM
This is my first house, which has been very stressful process. Brad has helped and supported me in anyway that he can. He’s amazing and I’m glad he’s on my team.
Sarah B., 10/10/2023 5:32:39 PM
Melissa is always professional and so easy to work with. I highly recommend this company, and especially Melissa Williams.
Ryanne R., 10/9/2023 7:59:56 PM
My agent is very workable and professional
Michael M., 10/7/2023 8:06:05 PM
Brad was so helpful and responsive. He always returned calls and kept us updated
Deanna F., 9/22/2023 2:19:18 PM
The company is great and reasonable with prices. Brad was great.
Martin C., 9/19/2023 3:53:22 PM
Simply being honest
Debra L., 9/4/2023 4:10:34 PM
Ease in gettin home owners insurance and competitive prices
Vincent B., 8/27/2023 7:03:10 PM
Great agent with good communication
Kimberly M., 8/27/2023 4:58:42 PM
As many know, insurance in Florida these days is a nightmare. Melissa went well above and beyond. She was personable, persistent on our behalf and very professional! I would highly recommend this agency!!
Bernadette M., 8/23/2023 8:02:34 PM
Uneventful .. curteous..and awesome handling of a "right away" issue I needed help w/ since current agent( another company- didn't help!)
Sheran R., 8/21/2023 11:56:51 AM
Attention to detail and assisting in every possible way he could. Made me feel like talking to an insurance person wasn't the worst experience in the world. I have raved about Brad to all my friends!!
Ashley R., 8/12/2023 1:40:55 AM
We could not have navigated this situation without Brads help and compassion. He was kind and understanding and went out of his way to help explain all of our options for insurance and help to ensure we maintained the best coverage for our situation. I am so grateful to him throughout this process, it's been a horrible situation and he was one thing that did not make it more difficult for our family. Thank you Brad.
Donna H., 7/24/2023 4:12:58 PM
I experienced Melissa as extremely knowledgeable, very professional, and friendly. She took her time with me and answered all of my questions. I thought she was simply terrific.
Jared S., 7/16/2023 12:56:26 AM
Top notch customer service from my agent
Michael P., 6/24/2023 6:45:18 PM
answers the phone right away, or buy the end of his day. answered all of my questions very detailed THANKS BRAD
Joann P., 6/24/2023 6:24:42 PM
Brad was very helpful and answered all my questions that I had.
Virginia B., 6/23/2023 9:03:53 PM
Very good customer service skills
Joshua F., 6/20/2023 2:36:29 AM
It’s been a difficult time for me to find insurance but Brad was able to get me options immediately
Steve L., 6/18/2023 12:00:38 PM
Brad did an excellent job navigating the Florida Insurance market ..
Wesley S., 6/16/2023 7:07:25 PM
Brad made us feel comfortable. Like we have known him for years.
Richard R., 6/12/2023 4:11:48 AM
Brad McHatton is the best
Michelle L., 6/4/2023 12:41:08 PM
Knowledgeable, kind, and willing to answer all my questions without rushing
Angela k., 5/31/2023 5:57:01 PM
Customer service was outstanding.
Alvin S., 5/31/2023 4:07:15 AM
I was satisfied with the service
Thomas S., 5/11/2023 4:56:39 PM
Mellisa was awesome
Ann S., 4/22/2023 7:20:03 PM
Brad was awesome
William P., 4/21/2023 4:28:39 PM
Melissa provide excellent customer service for this request.
Ann H., 4/21/2023 1:24:52 AM
Agent very knowledgable, answered all questions/concerns, honest and took all the time we needed to feel comfortable with our choice
Erica L., 4/18/2023 8:32:53 PM
Brad was honest and timely in responding to my requests.
Kenny D., 4/16/2023 4:07:58 PM
She answered & returned phone calls. Managed getting quotes, and followed up without being pushy.
Frank D., 4/15/2023 4:17:24 PM
Melissa was very professional and diligent in her efforts to assist.
Debbie T., 4/12/2023 2:06:53 PM
Melissa was great and very fast at getting this done!
Donna L., 4/7/2023 4:17:45 PM
Agent was knowledgeable and efficient. Very happy with service.
Jason G., 3/26/2023 2:07:21 AM
Kind, friendly, informative and quick response
Jose G., 3/24/2023 4:24:16 PM
He understood my situation immediately, showed empathy and did an excellent job at removing obstacles. He got the job done in record time. I will not get advice from any other insurance agent but Brad! Great job and quite grateful for the outcome !
Kayla R., 3/22/2023 4:44:40 PM
Great customer service!
David H., 2/28/2023 4:16:06 PM
Really happy with Brad’s work.
Lara H., 2/27/2023 12:41:47 AM
Easy to work with
Karen W., 2/26/2023 9:48:37 PM
Brad was very attentive to our needs and request s for documents needed to process for our new policy with Citizens. Also help with our 4 point inspection.
Ronald C., 2/22/2023 3:50:54 PM
Melissa was a perfect agent and did everything we hoped she would do. Very cordial and professional as well.
Wendy F., 2/16/2023 4:07:00 PM
Melissa has been wonderful to work with! She really helped us obtain affordable insurance.
Donna B., 2/10/2023 5:45:34 PM
Very competent and kept me alerted all the way through the process.
Anita G., 2/4/2023 8:01:55 PM
Brad was so so helpful and knowledgeable,he really cares and is very passionate about his job,can’t thank him enough for everything,Mr. Mrs Green
Brian L., 2/4/2023 6:32:33 PM
Brad was incredible. Extremely straight forward did not hide anything gave all the information I asked him for without hesitation and eas honest. Have already referred his name to some friends to use him. Thank you for all the efforts.
Noemi R., 2/4/2023 1:25:22 PM
Melissa is very professional, who listens, and she is courteous. Looking forward to many years to come
Peter L., 2/3/2023 1:01:14 PM
Melissa has been very helpful through the entire process.
Jaret W., 1/28/2023 3:21:56 AM
Melissa was able to handle our request very quickly and professionally.
Doug L., 12/23/2022 5:05:11 PM
Awesome Service
Doug L., 12/21/2022 5:21:59 PM
awesome Experience
Jennifer C., 12/20/2022 5:50:03 PM
Melissa was very attentive, knowledgeable, and helpful.
Ruth H., 12/19/2022 6:04:53 PM
Great service and a great honest person.
Casandra F., 12/5/2022 6:31:07 PM
Super easy process!
Nancy H., 11/22/2022 6:46:15 PM
Very professional!
Betsy H., 11/13/2022 1:37:12 PM
Very easy to work with and the lowest prices!
Fernando M., 11/4/2022 10:17:52 PM
Very satisfied!
Fernando M., 11/4/2022 10:17:21 PM
Great and quick response!
Clifford B., 11/4/2022 12:31:00 AM
Very thorough in her research in finding a good policy for our home. Very quick to respond to questions. Very friendly and professional. Will recommend her if the occasion arises.
Connie G., 11/3/2022 11:08:09 PM
Good service
Carolyn B., 10/23/2022 7:43:52 PM
Excellent service, Melissa got me everything I asked for, at a better rate. Quick easy and painless. Wonderful woman to do business with....
Justin P., 10/15/2022 11:34:44 AM
Brad was quick with the quote and answered all my questions.
Honey F., 10/13/2022 1:16:29 PM
Brad went beyond what most people would have done in my situation. He was on call for me throughout my journey to close on my house. Great guy!
Luz R., 9/14/2022 11:28:48 AM
Mr Brad was very professional, kind, on time. I highly recommend Goosehead.
Lance S., 9/8/2022 11:08:08 AM
customer service and price
Kenneth B., 9/4/2022 2:21:48 PM
Fast and honest communication
Baldev G., 8/26/2022 8:47:28 PM
Prompt and relevant service.
Jeremy D., 8/26/2022 2:09:17 PM
Bc she’s just an all around great person to work with!!
Clayton C., 8/26/2022 11:13:24 AM
Melissa was excellent!
Adrianne D., 8/26/2022 9:10:08 AM
Amazing person to work with !!
Jeremy D., 8/26/2022 9:09:17 AM
Bc she’s just an all around great person to work with!!
Letitia M., 8/20/2022 8:01:26 PM
He was very helpful, grateful for his time and effort.
Jon J., 8/17/2022 2:21:50 PM
Brad was very helpful and Goosehead was reasonable for their prices and coverage.
Michelle N., 8/13/2022 12:10:49 PM
Brad was awesome and so helpful
Marshall D., 8/8/2022 1:31:27 PM
Melissa was very responsive. Helped me understand the best choices based on my situation. My previous provider was efficient but did not really take the time to understand what is best for my family.
Jenni B., 8/6/2022 11:53:01 AM
Melissa was incredibly knowledgeable and helpful! She was able to answer all of my questions with exceptional efficiency and made the entire process easy. This is what buying insurance should be like!
Amanda (., 8/1/2022 12:32:05 PM
Melissa was fast and very helpful. Thanks so much!
Luz R., 7/29/2022 3:00:12 PM
the attention and information
Kevin C., 7/20/2022 7:37:34 AM
Great service and help. Great follow up, research and solutions for a difficult circumstance. came up with a great cost effective solution.
TD R., 7/18/2022 7:12:57 AM
Great customer service and quick with responses to our needs.
Cassey M., 7/12/2022 11:41:03 AM
Your agent, Melissa Williams, is the reason for this top notch score!
John M., 7/12/2022 11:11:30 AM
Melissa was extremely helpful and knowledgable and responded immediately to questions.
Tanya B., 7/6/2022 3:14:09 PM
Melissa was sufficient and pleasure to deal with
Leslie C., 6/29/2022 6:46:10 AM
My need was taken care of immediately after my request!
Brian M., 6/25/2022 9:52:41 PM
Melissa was very easy to work with
Josh B., 6/21/2022 11:45:35 AM
Melissa is fantastic!
Justina B., 6/13/2022 10:34:41 AM
Melissa was very helpful and easy to communicate with.
Beau H., 6/11/2022 1:42:34 PM
Melissa was awesome to work with and informative!
BAILEY W., 6/8/2022 12:55:38 PM
Melissa was so helpful!
Abraham C., 5/18/2022 10:45:52 AM
Melissa was excellent.
Tiffany C., 5/16/2022 1:29:32 PM
Melissa was so helpful. She is knowledgeable and answered all my question and really took the time to help me understand. She also was extremely responsive no matter when I reached out to her. Very thankful to have her to help me with all my insurance needs.
Edgar V., 5/16/2022 12:35:56 PM
Melissa was great in answering all my questions and getting me a quote we were satisfied with.
Bonnie S., 5/11/2022 12:26:20 PM
Melissa Williams was the best!!! She went so far above and beyond to get us the very best coverage possible!!! I adore her!!!
Rudy W., 5/8/2022 6:36:25 AM
It’s nice to be able to see and speak with someone.
Melissa K., 4/24/2022 8:11:45 PM
great customer service
Paul G., 4/22/2022 9:35:17 PM
Melissa was outstanding. Very thorough and professional.
Jim D., 4/15/2022 3:03:29 PM
Very good and friendly service.
William D., 4/6/2022 1:07:30 PM
Melissa was amazing! So responsive, helpful, and friendly. I will be referring others to work with Melissa.
Mikel H., 4/1/2022 4:10:39 PM
Great person representing a good company.
Mikel H., 3/25/2022 11:24:16 AM
Melissa Williams - Great Trustworthy Person!
Chad R., 3/23/2022 11:27:18 AM
Great job of explaining the policies and justifying the needs for each plan.
Jodie O., 3/22/2022 1:02:57 PM
Melissa is very helpful and knowledgeable and the rate was way better than where I was. I'm happy to switch!