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About Jordan
Jordan Reyes is an agent with Goosehead Insurance
located in Pensacola,
FL. Jordan joined Goosehead because
of his unwavering commitment to take care of his clients. Using cutting edge
technology to shop with dozens of "A" rated insurance companies in just a few short
minutes, he is able to find the right coverage at a competitive price. He takes the time
to review all of the options and customizes a policy based on the unique risks and desires
of each client. After finalizing an option, Jordan is backed by a service team
that has the highest client loyalty rating in the industry. Request a quote from
Jordan and you will quickly understand why Goosehead is one of the fastest
growing distributors of home and auto insurance in the United States.
States Licensed In:
FL, AL
Connect
13 Palafox Place #200
Pensacola, FL 32502
Pensacola, FL 32502
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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Landlord Insurance >
Motorcycle Insurance >
Boat Insurance >
RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Lorraine O., Nov, 20 2024
Austin was great! Very helpful and got us everything we needed in a very timely manner!
Jonathan K., Nov, 20 2024
Very helpful and answered all of our questions.
MARIA I., Nov, 05 2024
Speedy quote on home owners insurance. Friendly, knowledgeable, beat everyone else’s homeowner insurance rates.
Vance M., Oct, 21 2024
Great experience with Tiffany and now have a much better monthly payment.
NICKI D., Oct, 17 2024
Austin was speedy, kind, and thorough.
Nancy W., Oct, 16 2024
Because of Austin Vannorman
He was wonderful!
Donald H., Oct, 13 2024
Agent was very knowledgeable, professional, and courteous
STEPHEN C., Oct, 12 2024
Jordan Reyes did a superb job helping us quickly and explained everything in perfect detail. He's and asset to the company.
Michele B., Oct, 05 2024
Tiffany was very knowledgeable and answered all of my questions with kindness. Highly recommend her to anyone.
TRACY K., Oct, 02 2024
Jordan was great! He was quick to respond to our needs and explained everything.
Anita R., Oct, 01 2024
Dakota Lail provided to best customer service , he was very helpful and knowledgeable, and he answered all my questions. Big thank you to Mr Lail, much appreciated for all his help. We need more representatives like him.
JEAN E., Sep, 26 2024
Jordan was very patient and very helpful in all ways! As a business owner I can say honestly you are very lucky to have this young man on your team. I would highly suggest Jordan to anyone looking for insurance.
Dian K., Sep, 25 2024
The agent was quick to respond and was very professional.
John O., Sep, 19 2024
Tiffany stayed right on top of business all the way through. Always available, always helpful.
SABIN D., Sep, 10 2024
Tiffany was very responsive and understood my situation of having a time crunch to get new insurance. She communicated with me throughout the entire process.
Dola R., Sep, 07 2024
Keith was very nice and was willing to always answer my questions and responded very quickly when a t3xt was sent to him.
Glenda M., Sep, 07 2024
Great customer service
Alicia F., Sep, 06 2024
He was quick to help us find what we needed and he is great to work with!
Dallam P., Sep, 04 2024
Austin was wonderful and did everything in a timely manner and very professionally. Would definitely recommend him to family and friends.
LESLIE R., Sep, 03 2024
Jordan and his staff was very quick to respond to our request for a homeowners insurance quote, especially since we have a different insurance agent. His knowledge and professionalism made us decide to switch to using him for not only our homeowners insurance, but switching for our automobile policy as well. He came highly recommended by several people, and I've already recommended him to others.
Kari S., Aug, 29 2024
He made it easy to understand and was great to work with.
Alysa S., Aug, 28 2024
Adrian was extremely knowledgeable and quickly found us better coverage at a better price! He went through each new policy in depth and thoroughly answered all of my questions! Highly recommend working with Adrian and Goosehead for all of your insurance needs!
Rachel M., Aug, 22 2024
Tiffany was very helpful and patient with us as first time home buyers. She was responsive and efficient & was able to offer us the best price!
Ellen T., Aug, 20 2024
Tiffany was very helpful and knowledgeable. She returned my call promptly and answered all of my questions.
DAVID B., Aug, 18 2024
Jordan answered my many questions and worked hard to find coverage that suited my nedds
BRIAN B., Aug, 16 2024
Austin was great, very knowledgeable and could easily answer an questions I had regarding the new home insurance and he walked me through my new and old policy and showed me the difference and where we could change some things up to meet my budget needs!
Benjamin M., Aug, 15 2024
Austin was extremely professional and saved us a TON of money!
Dana R., Aug, 10 2024
Very prompt and curtious
Carrie N., Aug, 05 2024
Austin was very helpful and answered all of my questions. He was able to find what appears to be good coverage for my purchase of a new home.
CrossFish V., Aug, 04 2024
Keith!! What an asset to your business. He is very
knowledgable, informative, and helpful! I felt Keith worked to help me understand the policies I was considering. He listened to my questions and concerns and recommended adjustments accordingly. I will recommend him to friends & family.
Darcel Y., Aug, 03 2024
Professional experience
Jeffrey M., Aug, 03 2024
My scores are based on Tiffany and her outstanding efforts to get us insured for our new home.
Jenny W., Aug, 03 2024
Tiffany was fast, explained all and was accessible.
SHANE K., Jul, 27 2024
Jordan did an excellent job finding the right insurance for me and communicating throughout the process.
Heather J., Jul, 25 2024
Tiffany was very helpful, very informative and quick to respond when I needed her. I appreciate her help so much
James R., Jul, 24 2024
Good service
Elizabeth M., Jul, 21 2024
Customer service and pricing
Matthew A., Jul, 20 2024
He was upfront and honest about how everything works with getting us the best price and coverage.
Sarah H., Jul, 18 2024
It's too early in the process with Goosehead to be able to say if I'd recommend.
Sara H., Jul, 18 2024
I don't usually give out recommendations for insurance
Mark M., Jul, 18 2024
Knowledge and efficiency
Judd W., Jul, 11 2024
easy to work with, got me what I needed, knew what she was talking about and explained it to me like I wasn't an idiot
Bruce R., Jul, 10 2024
Tiffany was a pleasure to work with. Docusign made life easy. Rates were reasonable.
MATTHEW M., Jul, 07 2024
Jordan made everything easy for me. He utilized all the modern communication methods (call, email & text) to make sure I had the right policy at a reasonable rate.
Thank you Jordan for the ease of communication! It certainly made everything go smoothly.
Constance N., Jul, 07 2024
Her very professional and kind communication.
Damon L., Jul, 04 2024
Tiffany was helpful and provided a quick turnaround for a quote.
Jacob B., Jul, 04 2024
Keith was very professional, he helped me through the process and gave me honest answers to all my questions
Christopher C., Jul, 04 2024
Very easy to do business with and Keith explained everything great!!
Bonnie S., Jul, 04 2024
Tiffany was helpful
WILLIAM J., Jul, 03 2024
Jordan R was quick, flexible and extremely thorough helping us through the process and I would recommend his services any day.
Stacey F., Jun, 30 2024
Tiffany was extremely knowledgeable and courteous. I will recommend her to all my friends and family as she exceeds my expectations with her customer service skills.
Mark R., Jun, 30 2024
Great communication, price,
MARK T., Jun, 30 2024
Jordan was the most efficient and helpful person I have had the pleasure of working with regarding insurance companies.
PAMELA L., Jun, 30 2024
Jordan Reyes has been outstanding. I'm moving to Florida and will be a first time home owner there. I have two family members who recommended Jordan. They purchased insurance from him. He even talked me through some online difficulties that I was having on completing the process.
Austin B., Jun, 30 2024
Easy to get in to contact with. Quick with requests.
James A., Jun, 26 2024
Tiffany helped us out with our new home and auto insurance. She spent time to explain the policy details and was prompt with her communication to us either by phone or email. I would not hesitate to
Brian B., Jun, 26 2024
Keith was extremely knowledgeable and a great communicator. He was also very personable and I enjoyed talking to him.
Philip L., Jun, 21 2024
New home coverage
Haiden S., Jun, 20 2024
Austin is awesome.
ROBERT S., Jun, 19 2024
Jordan was really fantastic! Always had an intelligent answer to all my questions. Thank you!
PATRICIA F., Jun, 19 2024
Jordon Reyes was efficient,informative,helpful and friendly
Josh S., Jun, 19 2024
Customer service, quick response to questions and friendly communication.
Amy H., Jun, 16 2024
Ken took his time with me and answered all my questions. I felt like the prices were reasonable.
Cristina P., Jun, 15 2024
Tiffany was a pleasure to work with. Very accommodating, kind, patient, explicit with communication, and assisted with modifications or questions regarding the policy. Very impressed!
JESSE S., Jun, 15 2024
Mr. Jordan treated my a friend not a client, his professionalism is exceptional.
Olga N., Jun, 14 2024
He is so Amazing very good job
Daniel C., Jun, 13 2024
he been a great help
Ryan M., Jun, 13 2024
Great closing costs
Misty B., Jun, 13 2024
Easy to work with and explained everything thoroughly
Alice H., Jun, 11 2024
A friend who was having problems with homeowners gave me Austin Von Norman's name and number so I called & sent a text. He called me very quickly & asked if I was a teacher who taught ACT Prep. I told him I still do. He reminded me he came for ACT help when he was in high school & got a great score on his test. He also told me the many other things I told the students has been a great help to him in his life. He is a great young man & I am so happy to have connected with him. He was very helpful getting me insurance at a much better price. Thank ou so much,
Austin!!!
AMANDA C., Jun, 07 2024
Jordan was attentive and receptive for every need I had as a client. Clear communication and friendly demeanor. Great service all around.
Robin R., Jun, 07 2024
Keith was very thorough in his explanations. Very helpful and pleasant.
Eric C., May, 29 2024
It was a very pleasant experience and they reached out to me in person
Luke H., May, 26 2024
Rapid response, professional service. Very impressed
SABINE L., May, 25 2024
Responsiveness, courteous and resolved my insurance needs .
Nicole H., May, 23 2024
Friendly, responsive & helpful!
Vishal N., May, 23 2024
Pleasant and professional talking with Keith. He followed up with the lender and made sure our needs were met.
Raul D., May, 22 2024
While I can't do anything about the insurance policies themselves, aside from comparing them one against the other...
I found that Tiffany Lawrence was an excellent representative of Goosehead Insurance!
She is very professional, attentive, responsive, and respectful!
You can't ask for more than that!
Christopher A., May, 21 2024
Austin was helpful, responsive, patient, and friendly. He put us at ease throughout the whole process.
Tammy B., May, 16 2024
Austin was beyond great. I’ve already referred multiple people since yesterday.
CARL C., May, 15 2024
Prompt, Efficient Service
Melissa V., May, 15 2024
Adrian Acevedo explains everything very throughly.
MEREDITH P., May, 11 2024
Responsive, friendly, and helpful
Ryan H., May, 10 2024
Very easy process and Tiffany was very personable and great to work with.
Miriam T., May, 08 2024
The agent I spoke to, Tiffany, was very knowledgeable and very patient with my crazy schedule. Tiffany was very helpful and made sure I had the coverage I needed.
Rosetta G., May, 03 2024
Austin was very helpful & knowledgeable. He helped us so much & he was very patient & very personable. We enjoyed working with him & he got us the lowest rate possible on our homeowners insurance.
Marc L., Apr, 25 2024
Tiffany is very knowledgeable and answered most all our questions before we asked them. Tiffany is awesome!
Mennatallah B., Apr, 18 2024
Keith was very professional and helpful! We will be using Goosehead again in the future when necessary!
Sameh B., Apr, 18 2024
Keith was very professional and took care of all my questions and concerns throughout the entire process. I am a very satisfied customer, I wish I would have known about Goosehead sooner.
Paula D., Apr, 17 2024
Keith was very knowledgeable and professional with a great friendly attitude.
Brandon L., Apr, 10 2024
The service was excellent and professional
Gloria S., Apr, 08 2024
Tiffany was wonderful to work with and assisted me several times over the phone and communicated very well with email as well. I appreciate all the work she did for us.
Donna W., Apr, 06 2024
Adrian was very helpful and he worked for us. We appreciate Adrian.
ELIZABETH S., Apr, 02 2024
Jordan was quick, efficient and friendly.
Peggy V., Mar, 30 2024
Austin was thoughtful and listened to the issues we had. He provided excellent timely service and response and I have already recommended him to other friends great guy a real treasure.
David J., Mar, 29 2024
Primary reason is the professionalism and support I received from Tiffany. I found her to be very responsive, knowledgeable, and patient with my requests for information related to both hazard and flood insurances. I am very satisfied with the policies I purchased and feel I made a very informed decision based on Tiffany's support.
Leah B., Mar, 28 2024
Superb customer service, knowledgeable and detailed. Keith allowed time for questions and was willing and able to answer. All around a great experience!
Daniel S., Mar, 25 2024
Tiffany Lawrence was very professional and well informed of products offered by your company.
CHARI L., Mar, 21 2024
Jordan was very helpful and quick to prepare multiple insurance quotes!
Rebecca A., Mar, 20 2024
She is prompt and friendly and cared about my situation. She is knowledgeable and helpful too.
Patricia A., Mar, 20 2024
Tiffany called me directly with information about available homeowners insurance and took the time to carefully review exactly what was covered. She returns calls promptly. Very personable.
Christina E., Mar, 17 2024
We had to get an insurance policy with only a few days notice of the lapse in coverage on a new property we purchased. My agent of 16 years no longer worked with a company that would insure me, so he recommended I call Goosehead. I called on a Friday at 4:15. Everyone knows it is a longshot that anyone will help you that late in the day on a Friday, but my insurance coverage was going to expire on Monday so I had to give it a shot. I spoke with Marigold, who was very patient and helpful. She took all of my information and told me we would have a quote on Monday. We finished up at 4:45 and she noticed a couple of her agents were still working, on lines with other clients. As soon as one had a free line, she connected us. I spoke with Austin who treated me like he had nothing better to do on Friday at closing than to get an insurance policy for me. I do not remember the last time I had customer service that was this good. He worked with me until 6:30!!! He was determined to get the job done if he possibly could and not have me wait until Monday or Tuesday. My husband and I were in disbelief when we hung up and had a policy in place 3 days early!! I had never even heard of Goosehead before that day, but the obvious training their employees have received to put their customer first stands out. Thank you so much!
Kathleen D., Mar, 16 2024
Process was uncomplicated
Harry W., Mar, 10 2024
Austin was very professional, explained everything in detail. He was very knowledgeable of the company and the information that was provided. Will definitely recommend to others.
James B., Mar, 09 2024
Austin was a true customer service representative. He was knowledgeable on the insurance. He was able to explain and answer all questions. Very happy with Austin.
SHEILA R., Mar, 07 2024
The company was very easy AND punctual to work with!
Melina B., Mar, 07 2024
Keith went above and beyond in assisting us through this process!
Cortney C., Mar, 07 2024
Tiffany made the process very easy!
LAWRENCE E., Mar, 06 2024
Very fast responce Worked hard to get us a great price and fast service
Wesley S., Mar, 01 2024
Tiffany was awesome to work with; she was fast, listened to my needs, and got us the policy that nobody else could. I'm extremely thankful for her and Goosehead Insurance.
Martha F., Feb, 28 2024
Austin really took the time to listen to questions and answered everything fully and was very knowledgeable about 100% of our questions, and also took the time to give us the best possible price! Fully recommend
Benjamin L., Feb, 23 2024
Tiffany made everything super easy and seamless for us!
Katrina W., Feb, 20 2024
Adrian was outstanding
Kaitlin F., Feb, 20 2024
Adrian explained EVERYTHING about homeowners insurance. Reassured me about any questions and was patient.
Wilner M., Feb, 16 2024
Because Adrian was very helpful and my needs were met..
Peyton M., Feb, 11 2024
Austin was very communicative throughout the process and the quoted insurance was a great rate for the coverage desired.
Anthony A., Feb, 06 2024
Adrian was phenomenal. He communicated all aspects of the process and explained information thoroughly to ensure complete understanding. 100% would recommend him and Goosehead to family/friends.
Jennifer C., Feb, 03 2024
Austin was great! Polite, professional and friendly.
Eiyah S., Jan, 31 2024
Adrian was wonderful. I was on a time crunch and he was very responsive and helped me place coverage quickly. I got a better quote from another broker later, but your customer service and turn around time has been the best of any broker I have spoken with to date. A++++!!!!
Kristine J., Jan, 26 2024
Great customer service!
Ashley L., Jan, 26 2024
Adrian has been so helpful. I truly feel that he is genuine, honest and has our best intrest in mind. In the short time we have worked with him, he has won us over and made us life long clients. I look forward to continue working with him for our insurance needs!
Hennie R., Jan, 25 2024
The pricing was better than most and also the turnaround on service getting it set up.
Reynol G., Jan, 22 2024
Good atención and great prices
JANIS M., Jan, 12 2024
Patience that Jordan showed us going through the process on our phones in a super expedited situation.
Joshua W., Jan, 11 2024
Keith is awesome.
Daniel L., Jan, 09 2024
Quick and good rates and helped us out
James R., Jan, 06 2024
The promptness, courtesy, and professionalism of Austin and Keith to answer my questions, and follow-up to provide quotes so that I can make a timely decision on new house insurance.
Brian C., Jan, 06 2024
Easy to work with and great customer service.
Ryan K., Jan, 05 2024
Austin was an absolute professional. He explained everything very well and clearly for me to understand. His knowledge and suggestions have given me utter confidence in my insurance purchase.
Daniel B., Jan, 04 2024
Put in the work and found affordable coverage immediately!! Highly recommend
Cade D., Dec, 30 2023
I needed insurance
CARRIE E., Dec, 20 2023
Expediency and communication
Terry B., Dec, 16 2023
Very helpful and quick to return your call.
Kyle H., Dec, 15 2023
Austin was responsive and helpful when selecting an insurance policy that fit the solar and pool requirements at our property.
David S., Dec, 13 2023
Adrian was so very thorough and helpful. He explained everything kept me informed at all times. He is very professional and polite.
Audrey Q., Dec, 10 2023
Austin was great and helped out tremendously.
Maegan L., Dec, 08 2023
Keith was very helpful and knowledgeable. I appreciate It!
Laura P., Dec, 06 2023
She’s very accessible, professional and friendly
Juliette S., Dec, 02 2023
Austin was so willing to help me even though I was a problem customer!
Wanda M., Dec, 01 2023
Adrian went above and beyond the call of duty by answering all my texts and phone calls promptly and professionally! His customer service is gold star quality!
Nicholas G., Nov, 30 2023
I have known Austin for a while and he was my past insurance agent before he moved to Goosehead and when I bought a new car and was struggling to hear back from my current company, all it took was a text and next thing I know a day later I had a policy waiting on me ready to go. Absolutely recommend and so easy to get setup!
Wilson L., Nov, 28 2023
Tiffany was very responsive and answered the phone when I called her. We're very satisfied!
Alicia V., Nov, 17 2023
Austin has been incredibly responsive, efficient, and respectful in all our interactions with him. We're dealing with buying a house/policies while we are finishing up time stationed abroad, and he has been very helpful the whole time.
Donald H., Nov, 12 2023
Good service
William C., Nov, 09 2023
Superb service
Brent G., Nov, 07 2023
Austin made sure that my coverage was bound on the day he said it would be. I feel that he worked hard for me.
JULIE H., Nov, 06 2023
I appreciate the frequent communication regarding issues with our homeowners insurance. Jordan has great attention to detail, and I feel confident that he has been on top of any and all issues that have come up.
Kenneth M., Nov, 06 2023
Tiffany was very informative, available, and prompt.
Jessica G., Nov, 03 2023
Keith's Customer Service skills are top notch. I was extremely impressed with his knowledge and willingness to be available for questions.
RYAN P., Nov, 01 2023
Very quick service!!!
Dennis J., Oct, 30 2023
Tiffany made it VERY easy to set up the policy from my home in Georgia for my new home in Pensacola. She removed all stress from the process and I'm very grateful!
Nick M., Oct, 26 2023
Adrian did a great job for us
Ann M., Oct, 26 2023
Adrian was very helpful and did a great job for us
Nick M., Oct, 26 2023
GREAT SERVICE
Susan B., Oct, 24 2023
wonderful customer support and responsiveness, good prices for the coverage
Hunter C., Oct, 19 2023
Keith was responsive, efficient, and saved me a ton of money. Highly recommend!
Ken F., Oct, 17 2023
Austin was very knowledgeable and guided me through the insurance process like a seasoned pro. He really has a way of making the client feel important. Plus, he truly saved me a ton of money on homeowners insurance.
Quandalyn P., Oct, 13 2023
Austin was excellent at his job
Catina L., Oct, 11 2023
Very thorough explanations in an understanding manner.
Linda W., Oct, 11 2023
Keith was very professional and got the job done.
Delorise F., Sep, 28 2023
She was very nice, returned my calls, found a good price for Ins.
Jesse L., Sep, 28 2023
Tiffany and everyone at Goosehead was very responsive and did not waste time.
Kendal S., Sep, 22 2023
Tiffany was very kind and very responsive to every detail.
Leslie V., Sep, 21 2023
Austin communicated promptly and clearly. He was thorough and accommodating
Jennifer P., Sep, 17 2023
Austin is very friendly and professional. He knew exactly what I needed and found the right coverage for me.
Thomas D., Sep, 11 2023
professional, concise assistance...
Linda W., Sep, 10 2023
Follow up
Juan S., Sep, 03 2023
Austin was thorough and very informative with the information on the policy he was setting up for me. Also, he communicated well with me throughout the entire process making sure that I knew what was going on. Thanks Austin!
Kacie K., Sep, 03 2023
Great agent
Juhlya S., Aug, 28 2023
Keith was so thorough and kind through out the entire process!
Hayes K., Aug, 27 2023
Only agent who actually spoke to me personally about obtaining insurance for our upcoming property.
Ashley O., Aug, 25 2023
Keith was very knowledgeable and spent a lot of time answering my questions. He is also very friendly and personable.
CHRISTOPHER L., Aug, 22 2023
Austin was a big help. Thank you
Leann H., Aug, 20 2023
Tiffany was very responsive & explained the policies for me. I really enjoyed working with her
Mark D., Aug, 19 2023
Austin was very poliet, easy to work with, and took the time to explain everything.
Karen E., Aug, 19 2023
Keith was very knowledgeable.
Sheryl C., Aug, 14 2023
Tiffany is extremely personable and professional. She walked us through the process and answered all of our questions. I highly recommend working with Tiffany.
Edwin L., Aug, 12 2023
Tiffany was very attentive and was very helpful answering my questions and explaining.
Lydia H., Aug, 11 2023
Service was excellent.
Sarah E., Aug, 06 2023
Austin helped me find the best rates and answered all of my questions promptly.
Eva C., Aug, 04 2023
Agent always either answered when I called/emailed/text or got back in touch with me as soon as he could. Answered and explained what I was looking at and needed to be aware of. Didn't push anything down my throat. Biggest plus was returning my calls and shopping for me.
Mark T., Aug, 03 2023
Great customer service.
Mary A., Jul, 24 2023
Tiffany Lawrence was amazing!
John S., Jul, 23 2023
Everyone was thorough helpful and accommodated my continuing changes throughout the home buying process.
Ashley D., Jul, 22 2023
Keith was very helpful. He answered all my questions and explained everything very thoroughly.
SUELYNN C., Jul, 21 2023
Jordan was amazing to work with. He is very knowledgeable and courteous,
Made our transition to our new Auto policy fast and seamless. You can tell he takes pride in what he does. I've already referred a good friend over to Jordan. Keep up the excellent work!
HUGH R., Jul, 20 2023
He worked extremely hard on getting me a good quote for my commercial insurance when many other agencies did not give me the time of day. I highly recommend getting in touch with Jordan and let him put a package together for you!
Michael P., Jul, 19 2023
Austin expedited my quote request and was very professional and responsive. I needed a quote extremely quickly in order to have closing docs ordered prior to my closing, and he delivered.
Michelle S., Jul, 15 2023
Quick to respond, helpful and friendly
TaLacey S., Jul, 14 2023
When notification went out to several different insurance agents at the same time. Ken responded within the hour the other agents took 24-48 hours to respond. When I finally got a chance to speak to him he answered my questions although I really didn’t have any questions because my lender uses you guys and he gave great reviews. So I went with goosehead. So thank you for your quick reply he was very easy to do business with
Angelena D., Jul, 14 2023
Great customer service skills, polite, answered all my questions and very detailed and knowledgeable in this field.
Brenda S., Jul, 13 2023
Everything explained to my satisfaction
Dee K., Jul, 05 2023
Quick responses, knowledgeable, helpful with questions
Rick B., Jul, 03 2023
Austin was quick and professional, a pleasure working with him.
Brenden K., Jun, 20 2023
Austin was very informative and a pleasure to work with.
Tori M., Jun, 17 2023
Austin was amazing to work with! He got me what I needed super quickly, explained everything in great detail and was super friendly
WILLIAM D., Jun, 15 2023
Responsiveness to requests for quotes, reasonable rates.
Selina J., Jun, 14 2023
Keith was helpful and responded quickly.
JAMES M., Jun, 12 2023
The communication was great and they were able to get me a policy that not many others could.
Norma B., Jun, 07 2023
Tiffany was wonderful to deal with. She was friendly, professional and very diligent. I will recommend Goosehead to those who have insurance needs.
JONATHAN A., Jun, 06 2023
Jordan took the most time out of several agents that I talked with to explain everything in great detail. I would definitely recommend him to others looking for insurance.
Martha P., Jun, 03 2023
Each person was professional, helpful, and courteous.
CHRISTINA L., Jun, 02 2023
Jordan was very knowledgeable and prompt with helping us with not only homeowners insurance, but also quotes for car and jet ski insurance.
Ashleigh D., Jun, 01 2023
Keith made the process super easy and informative. He answered all my questions in a way that was easy to understand and made me feel confident in my decisions.
Susan B., May, 30 2023
Fast, knowledgeable service; very personable and thorough.
Michelle A., May, 30 2023
Keith was easy to work with. He explained our options clearly. Business was transacted quickly and efficiently.
Adrienne D., May, 09 2023
Tiffany explained all of it and gave us the best coverage composted to competitors. She worked with our lender to get information she needed and kept me informed of each step. Very professional and knowledgeable.
DENNIS M., May, 06 2023
Friendly, yet businesslike and very informative throughout the process
Michael J., May, 03 2023
Good, fast, transparent
Michael B., May, 02 2023
Prompt and transparent service
Kiley L., May, 02 2023
Tiffany was wonderful and informative and responsive.
I appreciate all her help.
Ana I., Apr, 29 2023
Keith was very helpful and informative.
John H., Apr, 26 2023
Honest quick service. I will be using y’all for other properties in the near future.
Tiesha J., Apr, 25 2023
Tiffany is knowledgeable and engaging. She also provides top-tier customer service. I needed her to bind a policy by a certain date/time and she went above-and-beyond to make sure that happened.
Joseph D., Apr, 24 2023
Excellent customer service, very informative on insurance coverage.
Very knowledgeable and pleasant to work with.
Alexis S., Apr, 23 2023
Austin helped me to find a lower insurance policy and walked me through the transition of switching to the new one. He made me feel more at ease about car insurance .
Robert F., Apr, 17 2023
Great agent, professional along with finding me the best quote
William C., Apr, 13 2023
Tiffany Lawrence was great, I felt more confident buying a policy from her because she took the time to tell me what I was paying for and what my coverages would be. She answered all my questions and made the purchase of my policy very easy.
Robin S., Apr, 13 2023
Everyone was so kind, and attentive to my needs as a new home owner, and was able to save me quite a bit of money on my policy. Thank you!
SYDNEY E., Apr, 12 2023
Jordan has been great at communicating frequently and answering all of my questions!
HEATHER L., Apr, 11 2023
Jordan is amazing!
Harry C., Apr, 10 2023
Prompt friendly service!!
JONATHAN S., Apr, 07 2023
Jordan is the best!
Gary G., Apr, 03 2023
I have wanted to use Farmers for over 30 years.
Aaron A., Apr, 03 2023
Austin was patient with me as I shopped quotes and worked well to present the best options.
Tyler R., Mar, 30 2023
Agent was efficient, thorough, and helped us find a policy and price that we are comfortable with
Bradley S., Mar, 28 2023
Friends of Keith!
Beth B., Mar, 28 2023
Austin was available and he went above and beyond to meet our needs.
Katherine B., Mar, 26 2023
Thank you
Jean-luc V., Mar, 24 2023
Austin was very helpful and the only insurance person who actually reached out to us by phone instead of just email.
Jonah K., Mar, 23 2023
Tiffany was amazing on getting things done
Jennifer H., Mar, 22 2023
Awesome communication and Tiffany answered all my questions. She was successful finding a better policy that also saved me money!
Tanya R., Mar, 17 2023
Excellent customer service
Laurie G., Mar, 16 2023
Keith was very helpful and professional. He made this a simple process. I will be recommending his services to my friends and family.
Frank N., Mar, 16 2023
Tiffany was great! Answered and explained everything about the insurance policy to us and got us a great rate!
Tracie G., Mar, 14 2023
Very informative,
Fast response answer all my questions.
Very nice to talk with
Jonathan C., Mar, 13 2023
I have known Austin for a few years. When I asked him to look into quotes for me, he found comparable coverage for even less than I had been paying before.
Jeffrey B., Mar, 10 2023
Tiffany has been outstanding in her assistance, responsiveness and communication.
Jessica A., Mar, 10 2023
Austin was determined to find the right policy for me. My situation was complicated. I needed insurance that would satisfy multiple people, including me, my mortgage company and the HOA in my community. Getting everyone on the same page was challenging, and Austin needed to draft multiple policies from different companies to find the right one. Further, he did it all quickly, with a closing rapidly approaching. I was working with other brokers, but they weren't able to do what Austin did. On top of that, he was always friendly, respectful and available.
Carlos B., Mar, 09 2023
Great personal service.
Thank you!
KAREN A., Mar, 04 2023
Jordan Reyes was very prompt in returning my call and professional.
ALEXANDER X., Mar, 04 2023
Jordan Reyes’ assistance and professional made this feel seemless.
Emerson M., Mar, 01 2023
The customer service and depth of knowledge granted to me during my initial request for a quote. Keith has been a value asset in our transition to our new home.
Savannah J., Feb, 24 2023
Tiffany and the team at Goosehead are always quick to respond and happy to explain anything and everything. I'd recommend them to anyone! 10/10
Robert L., Feb, 21 2023
We are new to the state, insurance is handled very different in Fla than our current state. Keith has excellent customer skills as I had many questions and multiple calls to figure out what I wanted to do. He was very patient, answered all questions and took time to explain everything. In short, Keith is the reason for my excellent score for your company.
Kaitlyn D., Feb, 20 2023
Very helpful representative, stayed in regular contact and answered all questions we had for the multiple properties and policies we needed.
Jamari S., Feb, 20 2023
Keith was very helpful and knowledgeable about insurance in our area. He was very informative in explaining the cost breakdown sheet.
Tracy V., Feb, 18 2023
Austin was very helpful and prompt with the umbrella policy we needed and it was at a great rate.
Robert M., Feb, 15 2023
Took care of everything with one call, and had the best rates to boot!
Dakota B., Feb, 13 2023
Excellent service.
Kenneth C., Feb, 10 2023
Pretty cool guy
SUZANE R., Feb, 05 2023
Jordan was very helpful and understanding. Plus I saved more money!!
JUDITH B., Feb, 03 2023
excellent customer service and they delivered what I needed in an urgent matter
Richard A., Jan, 31 2023
Service, pricing, coverage
Susan C., Jan, 31 2023
Thorough discussion of coverage and explanation of what each item is for.
Darren C., Jan, 31 2023
Very thorough discussion of the policy and fair pricing
JAMIA L., Jan, 30 2023
He was awesome
Derek H., Jan, 25 2023
Estimate, ease of process, and Tiffany was very helpful and professional.
Breanna H., Jan, 25 2023
Kelsea was very professional and informational. Helped me differentiate the difference in quotes and being a first time home buyer informed us of a few things to look at. Definitely the best by far
Heather W., Jan, 22 2023
Kelsea was wonderful! She took the time to explain the policy we were getting and was able to give ua quotes in a very tinely fashion.
Donavan F., Jan, 20 2023
Great communication, handled things fast, informative
LAURA N., Jan, 17 2023
My Agent Jordan Reyes has been extremely helpful. I could not have asked for better service.
Hector L., Jan, 14 2023
Nice costumer services
Michael S., Jan, 12 2023
She made the process very simple. And she was very polite.
Barbara W., Dec, 23 2022
After over a week looking for insurance I received a quote that I liked
Zachary B., Dec, 21 2022
He’s been great and got my family a great price for our home and auto.
David S., Dec, 21 2022
Kelsea was very helpful in getting us insured!
Joseph C., Dec, 19 2022
Able to answer all our questions and explain everything. Very prompt on returning my call and was able to help us quickly.
Leslie Y., Dec, 16 2022
Customer service was excellent
Ross M., Dec, 15 2022
Tiffany was very personable, and very responsive. She gave me some good options and was very concise in her work. Great team member you have there!
Dee A., Dec, 12 2022
Timely, professional service!
Byron M., Dec, 11 2022
Professionalism
Kurt A., Dec, 10 2022
Excellent personal attention and follow up. Thanks!
Trent D., Dec, 09 2022
I could tell that Keith cared about my needs as he took the extra steps find the right policy.
MEGAN M., Dec, 09 2022
Jordan’s friendly personality and quick turnaround times to complete deliverables. Thanks Jordan! :)
BRIANNA N., Dec, 09 2022
Jordan was excellent! He was very knowledgeable and explained everything I had questions about very thoroughly!
Brett V., Dec, 07 2022
Was really good at explaining and told me why for any insurance decision in a this vs that way.
Mary C., Dec, 04 2022
Great service.
Chad W., Dec, 03 2022
Jordan Reyes
SHAWN K., Dec, 02 2022
Very courteous and explained everything to me in great detail
Saul V., Dec, 01 2022
Fast response and open communication getting the best deal for me. Thank you.
Consuelo S., Nov, 30 2022
Keith excellent customer Service
prompt , timely manner and Professional
TARA B., Nov, 29 2022
Jordan Reyes was very pleasant, informative and responsive to any questions or concerns.
SCOTT J., Nov, 26 2022
Your team was simply amazing and wish we had known about Goosehead when we started the process to purchase our beach home !! With only a days notice you came through with policies that everyone else failed to provide at a very reasonable price. The very prompt attention you provided was beyond what anyone could have expected !
Chuck S., Nov, 26 2022
Excellent customer service and provided three amazing insurance quotes in short time to save a home sale from falling through. Would highly recommend Goosehead in the future!
PATRICIA I., Nov, 25 2022
He was very professional and knowledgeable and went over and beyond to get us insurance to meet our pending closing date! Highly recommend him!
Clifton A., Nov, 22 2022
All I can saw is WOW! I’ve searched high and low for the right auto insurance policy. I needed something affordable, but with specific coverages to meet the needs of my family. After working with Tiffany I feel confident that we are set! Tiffany’s professionalism and knowledge of the industry really shined! I couldn’t be happier and I’m telling everyone where to go if they are looking for insurance…great job!!
HARRY B., Nov, 21 2022
follow thru
LINDA H., Nov, 20 2022
My prime reason is because of Jordan Reyes. He was a considerate and caring person who always gave 100% to every question I had. He was the first agent I encountered that came through with all the details of our insurance needs. Thank you, Jordon, from the bottom of my heart.
Shaun C., Nov, 20 2022
Keith was knowledgeable and helpful, and made the entire experience easy to understand.
GARY S., Nov, 19 2022
They did an excellent job transferring my insurance
David P., Nov, 19 2022
Knowledge and courtesy of agent
Wendy P., Nov, 18 2022
Kelsea was wonderful in assisting with homeowners insurance as well as asking about vehicle insurance.
EREK J., Nov, 15 2022
Fantastic service
IOANNIS C., Nov, 10 2022
Good research and pricing
Exemplary treatment from agent as he walked me through each coverage in detail and he answered my questions.
Donna F., Nov, 06 2022
She was very helpful, friendly & patient
Kathleen D., Nov, 03 2022
She was very detailed, communicated well, cheerful and helpful
Isaac D., Nov, 02 2022
Kelsea provided great service and was very responsive.
Ronald E., Nov, 01 2022
Kelsea is probably the nicest agent I've spoken with, and worked to get me a policy that fit my needs with the lowest premium possible.
ANNE C., Oct, 31 2022
Very friendly, fast and CONVENIENT!
Ashton G., Oct, 29 2022
Wonderful experience
Amber M., Oct, 28 2022
Excellent customer service. Detailed answers and complete understanding of policy.
Steven K., Oct, 28 2022
very knowledgeable
Edward C., Oct, 28 2022
very efficent
KATELYNN A., Oct, 27 2022
Jordan was very friendly and kind! He helped me understand what I didn't know and was always there if I had questions!
Elaine B., Oct, 27 2022
I’ve spoken to Lindsey and Tiffany and both of them were very polite and answered our questions. My daughter referred us to this company,I’m glad she did.very pleased . Thanks.
Lisa T., Oct, 24 2022
Excellent customer service from Kelsea Taylor. Great premiums for coverage that have saved us money.
Thank you!