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About Stephanie
Stephanie Velez is an agent with Goosehead Insurance located in
Oviedo, FL. Stephanie joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Stephanie is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Stephanie
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
FL, GA
Connect
1317 West Broadway Street
Oviedo, FL 32765
Oviedo, FL 32765
Languages spoken:
Spanish;English
Spanish;English
Hours:
We’ve got you covered,
and then some.
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Homeowners Insurance >
Auto Insurance >
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RV Insurance >
Life Insurance >
You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Ashley W., Dec, 20 2024
Stephanie Velez is always awesome.
Julio R., Dec, 04 2024
The attention paid to the situation.
Chaya F., Dec, 04 2024
Angie was the best agent i ever delt with. She has amazing customers service she made sure I get exactly the insurance I needed. She's professional and fast with her responding back to me. Thank you for such great experience! I wouldn't go anywhere else! 10/10
DYLAN S., Dec, 03 2024
Great service. Friendly staff. Great follow through. Great communication!
Felix M., Nov, 20 2024
awesome costumer service
Michael N., Nov, 13 2024
Quick and professional service. So easy to work with. ❤️
Ericka E., Nov, 11 2024
Great prices and agents are very helpful.
Ingrid R., Nov, 02 2024
9
Gerald G., Nov, 01 2024
Stephanie cares about her clients and is always looking for a solution. more importantly, she always responds in a timely manner!!
Steven N., Nov, 01 2024
Great service
David S., Nov, 01 2024
Very helpful
Christopher D., Oct, 05 2024
Customer service and price.
Deborah S., Oct, 03 2024
Addison was fabulous. Straight forward, very detailed, took his time with me. Answered every question I had quickly.
Jorge A., Sep, 30 2024
Very nice service
Hector J., Sep, 22 2024
Quick response and follow up through all the process.
Pamela R., Sep, 20 2024
Addison was fantastic! He was so professional, knowledgeable and helpful. It was a pleasure speaking to him. I'm a first time home buyer and he made me feel at ease. He got me a great insurance rate and I am so thankful to him.
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Magaly B., Sep, 12 2024
Knowledgeable, informative, attentive, helpful and understood my needs.
Jomar D., Sep, 12 2024
Great customer service and efficient.
Humberto R., Sep, 10 2024
Addison was awesome! Very knowledgeable and helpful.
Annapurna D., Sep, 01 2024
Stephaine was very knowledgeable, prompt, excellent and courteous.
Alicia G., Aug, 31 2024
He was professional and met my needs
Deborah G., Aug, 28 2024
Excellent service
Robert J., Aug, 23 2024
Agent was smart, fast and listened very well.
ANTHONY T., Aug, 21 2024
Angie demonstrated a sense of knowledge, professionalism, and was very courteous, she’s definitely an asset to any company.
Ana E., Aug, 19 2024
Amabilidad y profesionalismo
Richard D., Aug, 13 2024
Stephanie Velez was knowledgeable, courteous, and professional in helping me get a quick turnaround in getting insurance for my Florida house.
Louis A., Aug, 11 2024
savings on auto Ins..... my previous Ins was raised for no reason. It doubled.... your company was great and cut it in half... great job.... great experience.. Thank you ....Louis Amen
Luis L., Aug, 10 2024
I left a voice message on their phone and Addison didn't take long to call me back. He was pleasant to speak with and answered my questions to my satisfaction. Thank you
Marianne B., Aug, 03 2024
Addison was amazing!!! He was very efficient at his job.
Mario C., Aug, 01 2024
Good customer service!
Robert M., Jul, 18 2024
She was awesome. I appreciate her very much.
James R., Jul, 15 2024
Stephanie was very helpful, professional and prompt. She is still working on auto, boat, and umbrella policies
Stanley D., Jul, 11 2024
My agent Stephanie was understanding and very nice to me to resolve my problem.
Ernesto C., Jul, 11 2024
Que es muy buena
Carlos G., Jul, 11 2024
Commiunication was excellent and pricing
Douglas C., Jul, 08 2024
Great customer service
Susan H., Jul, 01 2024
Addison was very patient and responsive!
Daniel A., Jun, 27 2024
Addison was amazing ! So Helpful and Kind
Maria T., Jun, 26 2024
Angie es una persona muy amable y educada en su trato con las personas y contesta con mucho conocimientos a las preguntas que se le hacen.
Reynaldo S., Jun, 23 2024
Stephanie save us a ton of money and walk through every step of the way.
Eduardo M., Jun, 19 2024
Different options presented
Kathleen R., Jun, 18 2024
Stephanie Velez was extremely professional and diligent. She answered all questions in a very timely manner.
Could not have asked for a better person experience!!
Dino C., Jun, 17 2024
The agent was very helpful taking the time to answer my questions.
Elaine L., Jun, 12 2024
Was very nice to talk with. Very efficient.
Miguel M., Jun, 05 2024
She was very clear and my English is not my first language and she was able to explain in Spanish great 👍
Michelle O., Jun, 05 2024
Angie Olivo the agent was so Attended, she did excellent Job. Professional and efficient, great customer service
Michael C., Jun, 03 2024
Very knowledgeable, helpful and timely.
Dante C., May, 31 2024
Very prompt and professional
Yulia K., May, 29 2024
Knowledgeable, responsive agent!
Francisco R., May, 10 2024
angie was amazing providing excellent service and low quote
Meenu S., May, 07 2024
Stephanie was super helpful!
Vanessa V., May, 01 2024
Great overall service! Responsive, very helpful and knowledgeable.
Umair N., Apr, 30 2024
Fast service, very knowledgeable and were able to guide me through the process which made me feel comfortable to use them over other brokers.
Paula Y., Apr, 30 2024
Goosehead Insurance and Stephanie Velez exceeded my expectations. From the moment I called I was treated as if I was her only customer. She listened to my needs and provided me with insurance options. She answered all of my questions and consistently communicated with me in a timely and efficient manner. I was able to lock in on a new Homeowners insurance policy incredibly fast, and this included having a 4pt and Wind Mitigation inspection. I have already recommended Goosehead and Stephanie to friends and coworkers, and will continue to do so. I am so very pleased.
Sandra B., Apr, 30 2024
WOW this is best services !!! Angie Olivo is very profesional and helping in my policy ! She is the BEST !!
James O., Apr, 28 2024
She was very quick and efficient at resolving my needs! Great communication!
Kathleen R., Apr, 28 2024
Stephanie was quick to respond and very helpful. She made the whole process approachable and smooth.
Scott M., Apr, 26 2024
Very responsive and helpful.
Joseph I., Apr, 25 2024
Addison was easy to work with, and the prices of coverages were good
Alicia M., Apr, 17 2024
Service
Marlies L., Apr, 17 2024
Shop new insutance
Daniel M., Apr, 12 2024
I emailed Stephanie, and my regualar insurance house at the same time. Stephanie already had 3 really great quotes for me before my normal Insurance company even responded! She has acted with speed at every step... which is very important to me.
Andrew M., Apr, 12 2024
Working with Addison was great. He was able to explain our options and find us a better deal.
Michael J., Apr, 12 2024
Addison was great and walked me through my options and explained things well!
Christopher S., Apr, 11 2024
Prompt, professional, and courteous service! Very knowledgeable and helpful!
Denny O., Apr, 11 2024
Very professional personnel and staff
Saied M., Apr, 06 2024
Angie! She was amazing, after dealing with several different agencies and frustration. She took my call ready to assist without hesitation or excuses of not being able to assist but instead with a let’s get this done. She followed up in a very timely manner and got us coverage. Thank you Angie! I have found my new insurance agent.
Freddy Q., Apr, 06 2024
Addison responded quickly and was very informative
Lucinda N., Mar, 28 2024
Stephanie is available to answer any questions I have regarding insurance.
Dennis S., Mar, 26 2024
Chris Scott seem
Not 20 minutes with me today answering all my questions and gave me some valuable information. I have never had an insurance company to offer and provide this service before. Glad I found you.
Jeffrey M., Mar, 22 2024
Phenomenal customer service
Alexander F., Mar, 22 2024
Great customer service
Antonio C., Mar, 22 2024
No entiendo la pregunta no se como contestar
Rafael A., Mar, 20 2024
great communication
Nancy R., Mar, 04 2024
Done quickly and effy
Matthew N., Feb, 29 2024
She was great
Yannisya C., Feb, 28 2024
Always wonderful service and quick quotes! Thank you!
Tawnya S., Feb, 23 2024
Stephanie's quick response to initial inquiry and anything afterwards.
Carlos C., Feb, 11 2024
Because the policy was excellent quote and prices
Isabel V., Feb, 10 2024
Policy excellent prices
JOSEPH N., Feb, 09 2024
Chris Scott at Goosehead has helped me set up all the accounts needed to move in at the I was buying a home. He guided me thru all the Utilities needed and setups that was necessary. He is a great help. Thanks
Janice E., Feb, 05 2024
good customer service by Angie, good pricing, efficiency of the staff in processing my application
Michael R., Feb, 04 2024
Excellent and timely responses and assistance.
Marianna E., Feb, 04 2024
Prompt responses to queries and overall service.
Luis S., Feb, 02 2024
Miss Stephanie Vélez was very helpful and explain me clearly about the insurance I was looking for my house.
Ursula F., Feb, 01 2024
very good service from Stephanie
GARY R., Jan, 27 2024
It was very easy and convenient. Angie was very knowledgeable and provided all of the information I was looking for.
Daylynn R., Jan, 21 2024
Stephanie worked very fast to get my policy issued at a rate I could afford, while still making sure I had suitable coverage.
Janet L., Jan, 17 2024
was awesome!
Cesar F., Jan, 16 2024
Stephanie was and is very diligent, responsive and very informative. I would definitely refer others to her.
Mary A., Dec, 11 2023
Faster service.
A&J P., Dec, 02 2023
The agent was very helpful and was very knowledgeable
JAMES A., Nov, 29 2023
Angie has been terrific. Responsive and very professional.
Daria D., Nov, 23 2023
From beginning to end I was treated with respect and professionalism. We discussed options and chose the best plan for me. I appreciate the time and effort given and would recommend to friends and family.
LUIS R., Nov, 11 2023
Service
Robin D., Nov, 06 2023
Ed was very knowledgeable and professional. He made my insurance transition very easy.
Kevin N., Nov, 01 2023
Ed was very responsive and helpful.
Tammy M., Oct, 28 2023
She gave good information & I was able to call her directly & speak with her not passed off to someone else.
LUIZ R., Oct, 20 2023
The professionalism of Ms.Angie in providing us with the proper and right quotes. She "fought" to get the quote where we got comfortable with. Thank you Angie.
Jayni O., Sep, 25 2023
Stephanie Velez was amazing! Great communication and easy to work with!
JOSEPH P., Sep, 23 2023
Angie was spectacular she was very polite eager to help and got everything done amazing time and she saved me $900 on my policy
Amber S., Sep, 22 2023
Ed is very personable and informative!
William S., Sep, 20 2023
Angie was very professional and addressed all my needs and concerns. Overall a wonderful experience.
Joseph P., Sep, 19 2023
Friendly professional and quick
Darrin K., Sep, 19 2023
Premium cost is lower and Stephanie quickly responded to my many requests for quotes.
Norma C., Sep, 15 2023
Excellent service
Very professional, easy and fast service 👍
George B., Sep, 12 2023
Great customer service from Ed Diaz
Gary U., Sep, 11 2023
Ed Diaz was very nice knowledgeable and very helpful!
RAJPAL M., Sep, 07 2023
prompt response to emails and calls.
Luis R., Sep, 02 2023
I was able to have my questions answered
Jose L., Aug, 25 2023
Very affordable,Great service.
Karl B., Aug, 22 2023
The agent knowledge and experience along with a reasonable price quote.
Ernest w., Aug, 18 2023
fast, no nonsense, complete.
Nazema A., Aug, 17 2023
Excellent service
Naomy L., Aug, 11 2023
Servicio rápido
Jerry S., Aug, 07 2023
Ed was great
Cynthia S., Aug, 07 2023
Our agent Ed was very friendly, professional, answered all questions and very detailed. Our customer service rep. Samantha was extremely nice, patient and professional.
Yesinia V., Aug, 06 2023
The attention and support
Edwin D., Aug, 04 2023
Service
Sheila D., Aug, 04 2023
Excellent service, quick turnaround
TERI D., Aug, 03 2023
Everyone I spoke with at goosehead insurance were absolutely the bomb.
Nixon L., Jul, 20 2023
Offers good services
Alvin F., Jul, 13 2023
Stephanie promptly addressed my needs and very knowledgeable.
Hugo w., Jul, 10 2023
Customer service
Cielo M., Jul, 10 2023
Customer service
Chrissi J., Jul, 08 2023
Fast responses, answered all my questions, great service!
GARY L., Jul, 07 2023
All of my questions about the policy were very satisfactorily answered. The representative was very kind and very patient when it came to the questions I had.
Devon B., Jul, 07 2023
She is nice very understanding and helpful.
Thomas C., Jul, 07 2023
Very efficient and quick response.
Jhon J., Jul, 01 2023
Good customer service
Yolene J., Jun, 28 2023
Good service
RAMESH M., Jun, 27 2023
Stephanie was knowledgeable, prompt and supported us all through the process. Thank you.
Gabriela E., Jun, 12 2023
Found lower insurance
Betzaida V., Jun, 09 2023
Other than changing my rate on the date of closing, they were great and fast. Easy to work with
Edwin A., May, 31 2023
Excelente service and very easy to understand
Samuel R., May, 31 2023
Stephanie and Angie were both very friendly and helpful, they helped me save over $400 on my homeowners insurance. I definitely recommend them.
Brooks G., May, 30 2023
Great insurance agent and excellent communication. Thank you
Evelyn C., May, 04 2023
Angie was personable, and responded promptly when I reached out with questions. She provided satisfactory answers and let me know what to expect throughout the process. Thank you Angie!
KATHRYN J., May, 03 2023
very quick to respond
Horst B., May, 02 2023
Very knowledgeable and professional
Paul Q., May, 01 2023
Stephanie looks out for my company's best interests and gets back to me quickly on things.
James C., Apr, 29 2023
Stephanie my agent is incredible
Claudio S., Apr, 27 2023
buena gestión y diligencia en la tramitación de la compra.
Theresa B., Apr, 21 2023
Good service
Tyler C., Apr, 21 2023
The professionalism, quick responses and the fair price.
Viviana N., Apr, 12 2023
Great customer service, always quickly responses and efficient, I really want to appreciate Stephanie Velez for all the help. Muchas gracias por tu ayuda
Junia R., Mar, 31 2023
M/s Stephan Velez expedited the application for my insurance because it was time sensitive. I am very pleased with her dedication to service which presently is a task to get results with others. Good job, thanks again.
EMMANUEL F., Mar, 27 2023
Angie! Even though she was sick and took the day off she was still responsive and was able to assist me. She is committed to her clients.
Aldo M., Mar, 26 2023
Stephany works fast and help us a lot to have the insurance in time.
She did an excellent job!!!
Celia M., Mar, 25 2023
Excellent, fast and very effective job
done
by
Ms l. Jenifer!
Alex C., Mar, 24 2023
i just recently get it but as soon as i get it scott contacted me and let me know what next steps going to be. i hope we can keep you as our insurance company for long time. thanks again
Jay S., Mar, 22 2023
As difficult and untimely as I was, the agent was very professional and friendly. In addition they were very knowledgeable and that gave me confidence in my final decision.
LOUIS W., Mar, 21 2023
Great service.
Lizette C., Mar, 15 2023
Matthew Torres (3/9/23) was SUPER helpful when we had questions and could not reach our agent right away. Agent patient and helpful as well.
Kayla L., Mar, 14 2023
Everything has been wonderful as far as getting fast responses and very helpful with any questions I have. Makes the process much smoother I will definitely recommend to anyone I know.
Leonardo R., Mar, 09 2023
Because Angie makes a difference with her customer service. She is excellent 👏
Gustavo P., Mar, 04 2023
they treated me with professionalism and care about my needs.
Neil H., Feb, 26 2023
Super responsive, Stephanie answered all questions and secured insurance quickly for us.
Veronica W., Feb, 26 2023
Liz was very helpful, patient and knowledgeable. She was a pleasure to deal with.
Alex J., Feb, 18 2023
First time using, need to see more
Walter M., Feb, 17 2023
The excellent service received from Stephanie Velez. She was very efficient, fast, responsive, and professional. She shows great mastery of her profession. Made my first experience with you an excellent one.
Priscilla N., Feb, 15 2023
Excellent customer service and prompt responses
Zori P., Feb, 15 2023
Is easy and clear
July C., Feb, 10 2023
100
Donald M., Feb, 10 2023
Great service.
Taimi R., Jan, 31 2023
I received a response in less than 24 hours. In a period of leas than two business days I already had a very competitive quote and Stephanie had already sent the bill to my mortgage company.
Nelmaris T., Jan, 28 2023
The help I got is the main reason why I rated them the way I did.
Carolyn G., Jan, 24 2023
Great service
Stephen R., Jan, 21 2023
Home was older than 2002.
Ashley E., Jan, 21 2023
Overall customer service and communication. Everything was thoroughly explained and all information was provided in a timely fashion!
Paul Q., Jan, 15 2023
Stephanie was very quick to get me information I needed to make an informed decision
Blue S., Jan, 13 2023
Fast turnaround. Fast responses to questions. She was a recommendation from someone I knew and she did not disappoint!
Rebecca D., Jan, 07 2023
Very tentative and responsive. Made it an easy decision on choosing my insurance needs
Monique L., Jan, 03 2023
friendly, honest and prompt service
Marisa R., Dec, 20 2022
Quick response, courteous, quick turnaround with information.
Paula R., Dec, 19 2022
Stephanie and Gregory were very efficient very premium customer service Stephanie took care of everything expeditiously definitely the epitome of Excellence
Eugene R., Dec, 10 2022
Courtesy and looking out for best interest
Dangelys O., Dec, 08 2022
transaction was easy & quick. Couldnt f asked for more.
Neyda C., Dec, 08 2022
Excelente Services
Hector S., Dec, 06 2022
They gave me a good quote and a clear information about it
David L., Nov, 30 2022
both Liz Arzola and Stephanie Velez were extremely pleasant to talk with and made the overall process a pleasure
Carlos E., Nov, 21 2022
Excelente atencion al cliente
Gian G., Nov, 20 2022
Stephanie was extremely helpful, professional, and super quick. She was a pleasure to work with.
Lua E., Nov, 14 2022
Professionalism and quickly work!
June A., Nov, 01 2022
The response to my needs were great. The staff was efficient and able to help as well.
Eduardo V., Oct, 31 2022
Find good price
MONGE C., Oct, 28 2022
Customer service
Luis G., Oct, 28 2022
Muy buena atencion. Rapido los tramites .
Christa M., Oct, 26 2022
Excellent follow through and explanation of policy content! Very customer friendly.
Mike K., Oct, 25 2022
Great customer service very attentive
Susan P., Oct, 22 2022
she was helpful when I signed up with her in October 2021..but I moved to OHIO and got Insurance from JONI Wagner..in Loveland OHIO.. My Husband Tom still lives in florida and using her still as the agent for his Nissan Truck.