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About Carol
Carol Kilpatrick is an agent with Goosehead Insurance located in
Jacksonville, FL. Carol joined
Goosehead because of her unwavering
commitment to take care of her clients. Using cutting edge technology to
shop with dozens of "A" rated insurance companies in just a few short
minutes, she is able to find the right coverage at a competitive price.
She takes the time to review all of the options and customizes a policy
based on the unique risks and desires of each client. After finalizing
an option, Carol is backed by a service team that has the highest
client loyalty rating in the industry. Request a quote from Carol
and you will quickly understand why Goosehead is one of the fastest growing
distributors of home and auto insurance in the United States.
States Licensed In:
FL, GA
Connect
6028 Chester Ave, Suite 101
Jacksonville, FL 32217
Jacksonville, FL 32217
Languages spoken:
English
English
Hours:
We’ve got you covered,
and then some.
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You probably looked at several houses before you found the right fit; why not look at home insurance the same way? Goosehead does the looking for you, and finds the policy that fits your needs and budget, without compromising coverage.
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It seems like there’s as many car insurance companies out there as there are cars. Lucky for you, Goosehead looks under the hood of all those policies to find the right coverage for you and your ride. Think of us as your roadmap to better protection and better rates.
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Having the right amount of protection in case of flooding is important. That’s why our Goosehead experts will do all the research for you. We’ll compare dozens of plans and choose what’s best for your residence, and your budget.
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Sure, you may not own the building. But you own what’s in it. If a fire or disaster would cause a major setback, take a close look at renters insurance. Better yet, let us do it for you. We’ve evaluated products from dozens of the most respected insurance companies to help you home in on the right policy.
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From an insurance standpoint, high rises, townhomes and condos can be, well, a little different. HOAs cover some parts of the property, leaving other areas up to you. We can help you find a policy that provides the coverage you need — at rates you’ll feel right at home with.
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A rental property isn’t the same as a primary residence. Without proper protection, a landlord might be personally liable for damages from accidents or other events. We can help you determine the right coverage for your rental properties and compare rental property insurance quotes so you can operate with total peace of mind.
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Driving a motorcycle is all about freedom. Speaking of freedom, there’s no need for you to spend end less hours of your free time comparing insurance plans. Comparing the best motorcycle policies from the best insurance companies to get you protected the way you should be protected, at the price you deserve.
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Chances are you bought a boat for a little rest and relaxation. Goosehead makes shopping for boat insurance just as relaxing. Our expert agents will shop dozens of policies and find you the right protection, at the right price, that will really float your boat.
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Your RV lets you escape to the open road. And with Goosehead, you can escape the usual time commitment of buying insurance. Our expert agents do the research for you, comparing dozens of policies and choosing the right protection for you and your home on wheels, all at the price you deserve.
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As the saying goes, life happens. But sometimes it happens in ways we don’t expect. For all the great times, and the more difficult times, Goosehead can be there to make sure you and your family are prepared, and protected. If something happens to you, the right coverage will ensure your family is financially secure and well taken care of in your absence.
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You’ve got the best of the best.
Meet the team.
HOMEOWNER INSURANCE
Water Coverages Explained
Four different types of water coverage may or may not be part of your home insurance policy. Let’s look at how they could help better protect you and your family from financial burden due to various causes of water damage to your home.
SPECIALTY INSURANCE
Umbrella Insurance 101
Umbrella insurance goes beyond your normal limits of liability to protect you and your family in the event of a sudden and serious situation. Relatively cheap, umbrella policies can offer additional coverage for things like injuries to others, legal fees and litigation, excessive property damage, and other personal liability situations.
HOMEOWNER INSURANCE
Homeowners Insurance 101
You found a property you love, you managed to save a down payment, and you got approved by a lender. Now you need to find a homeowners insurance policy that meets your needs, but how do you know if a policy is the right one for you?
AUTO INSURANCE
Auto Insurance 101
Most states require you to carry auto insurance. But how do you know if you have enough? A basic understanding will equip you with the knowledge you need to make smarter decisions when selecting your auto insurance policy. Let’s get started!
Recent Reviews
Maria C., Dec, 20 2024
Austin was very helpful, patient , and knowledgeable. He took the time and went over everything.
Margie S., Nov, 24 2024
The sales representative was extremely helpful.
Ekaette D., Nov, 20 2024
Mr. McCabe has been incredibly helpful with my home and flood insurance needs. He took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. I highly recommend him for anyone looking for a knowledgeable and reliable insurance agent.
Charles S., Nov, 15 2024
Austin was very helpful and professional with handling our home transition. We would highly recommend Goosehead!
Karen A., Nov, 13 2024
Staff very knowledgeable, friendly and patient throughout
Carmen B., Nov, 12 2024
Price
Jose R., Nov, 07 2024
Very Professional.
Devendra K., Nov, 06 2024
Austin was the key to making this happen from start to finish. He was in constant contact and was seeking out options to make this happen. The timelines were critical due to closings and his execution was admirably flawless. Thank you so much!
Devendra K., Nov, 06 2024
The responsiveness and options in a short time along with signing up was seamless from start to finish. Austin was on the get go from the minute I called and was in constant contact for clarifications and discussions. Thank you!
Lucia Z., Nov, 02 2024
Austin was very knowledgeable and responsive.
Jeffrey S., Oct, 31 2024
Great service
Ann W., Sep, 17 2024
Super easy to work with. Made a stressful time very bearable
Catherine L., Sep, 15 2024
Carol persisted despite challenges in negotiating coverage for me.
Bethany H., Sep, 14 2024
Carol was incredibly helpful and quick with our needs.
Valerie C., Sep, 12 2024
Austin was extremely professional and always kept me informed.
Ginger L., Aug, 30 2024
Extremely knowledgable agent, Carol Kilpatrick and very friendly. Seems to enjoy her work and offers great advice and suggestions for all insurance. Thank you for a wonderful experience!
Sylvia M., Aug, 26 2024
Austin McCabe. He is absolutely amazing and very responsive.
Derrick B., Aug, 19 2024
Took the time to explain everything to me
CAMILLE J., Aug, 18 2024
Carol was so great with assisting
me. She explained everything so well and matched me with the best possible choice. I am looking forward to working with her in the future and I’m so grateful for her services!
William C., Aug, 12 2024
very professional and down to earth, and knew exactly what I needed and guided me in the right direction
Jamie M., Aug, 01 2024
Carol was very knowledgeable and made things easy to understand. As a first time home buyer, that was extremely helpful to me. She took the time to find me the best quotes for my budget and has been very open and honest in her communication. It has been a pleasure working with her.
Irene V., Jul, 18 2024
Very responsive, best prices
Ryan S., Jul, 06 2024
Carol was fantastic. Took her time to find me the right policy for my needs, on 4th of July. Kudos.
Luanne C., Jun, 29 2024
Carol was amazing and did everything we needed!
DANIEL T., Jun, 17 2024
Excellent service
Deanna S., Jun, 11 2024
Great customer service
Liza G., Jun, 04 2024
Carol is a 10 out of 10. Knowledgable. Patient. Friendly. And very understanding. She helped us get insurance not only on our rental property, but on our cars and personal home. She is the best.
Sherry L., May, 27 2024
Courteous, Patient, Great Follow up, Very Informative, Professional and Excellent Customer Service.
Jack S., May, 14 2024
She's the best! Super easy to work with, made switching policy a breeze
Steven M., May, 12 2024
Carol provided outstanding personal service!
Her tenacity to find us a home insurance policy in such short time before our closing date is a testament to her hard work and skills. Ten star rating!
Stephen V., May, 08 2024
She is attentive- listens efficient kind happy lovely person who was a pleasure to work this to purchase insurance
David W., Apr, 26 2024
I had a great experience with Carol from Goosehead insurance. She answered all my questions, very knowledgeable and is very personable. 🌟🌟🌟🌟🌟!
Kim P., Apr, 20 2024
I was giving great information and explained everything in the policy and also a great quote
Michael M., Apr, 19 2024
Great service
Katy S., Apr, 12 2024
Austin McCabe was wonderful. He worked very hard and tirelessly to find us a policy. I truly enjoyed working with him.
Dora D., Apr, 09 2024
Carol Kilpatrick is a very knowledgeable and customer service oriented agent, she was able to accomplish in 24 hours what our previous company asked a week to do. When she asked me "When do you need this quote for", and I answered "Today", she smiled (I could feel it on the phone) and got to work IMMEDIATELY. Carol produced the policy we needed in a timely manner, and our transaction with the Veterans Administration was a success. Thank you Carol Kilpatrick for having WOW CUSTOMER SERVICE! Thank you Goosehead Insurance for having Carol as an OUTSTANDING AGENT.
Raymond L., Apr, 04 2024
Personal where extremely courteous and pleasant to deal with. They guided us through the entire process.
Justin M., Apr, 04 2024
Michelle was very knowledgeable and got my builders risk policy in place on a very short timeline - highly recommend working with her
Lesa M., Apr, 01 2024
Carol was professional and helpful
Marina B., Mar, 30 2024
Austin was excellent in getting me the quotes quickly, answered my questions and promptly responded to my e mails.
Crawford., Mar, 26 2024
Carol Kilpatrick was most helpful in getting my insurance. She has the knowledge I needed to get the policy to cover our home.
Roy H., Mar, 18 2024
Carol was absolutely fantastic!
Randolph P., Mar, 14 2024
I got outstanding service on a Saturday morning. Thanks to Ms. Carol!
Ronald S., Mar, 10 2024
Michelle was excellent to deal with.
David H., Mar, 06 2024
How your agent handled the process.
Ronald S., Mar, 05 2024
Prompt efficient outcome
David N., Mar, 01 2024
Michelle was great at walking me thru the process. Felt like I received the double white glove treatment and was able to make a very informed decision based on my needs.
Avraham N., Feb, 29 2024
Michelle was very helpful
Gary S., Feb, 29 2024
Responsiveness. Service. Pleasant.
Samid V., Feb, 28 2024
Great rates and attentive service.
Kaleigh F., Feb, 23 2024
Michelle was extremely sweet! She took the time to find the best policy for me along with going over everything in detail from start to finish to ensure I knew what I was agreeing to. She asked probing questions to select the options that fit me best with out just selecting options that gave me the "cheaper quote". Over all it was a great experience and ended up saving me a significant amount compared to other quotes I received.
Scott A., Feb, 23 2024
Michelle was wonderful to work with and got us exactly what we needed and saved us money!
Sharon M., Feb, 17 2024
Michelle is an absolute delight to work with, if I asked her something she did not know for sure she would investigate and get right back to me. She was able to think outside of the box and help me with my insurance needs.
Vilerka B., Feb, 12 2024
Michelle was wonderful and easy to work with, she helped me upgrade my auto insurance policy and explained what all he different types of coverage meant and why they were important. Hope to transfer my home insurance policy with her in the future.
Karen F., Feb, 08 2024
She was prompt, helpful, knowledgeable and attentive to detail.
JAMES U., Feb, 05 2024
Courteous and Knowledgeable
Christy R., Feb, 05 2024
Michelle was very helpful
Austin M., Jan, 28 2024
Great service, very knowledgeable
Shelley M., Jan, 28 2024
Austin was a true professional. He explained the policies/coverages thoroughly and was able to answer all of my questions. He was a pleasure to work with through the entire process. I look forward to working with him again.
James C., Jan, 22 2024
Having Michelle help us and the reduction of price.
William B., Jan, 19 2024
I thought Carol Kilpatrick was very professional, knowledgeable and willing to answer all my questions.
Luke M., Dec, 16 2023
I had an older home that was difficult to get insurance on. Michelle helped guide me through the process step by step. She was very knowledgeable and made the process smooth. Would highly recommend!
Mary P., Dec, 15 2023
Michelle was awesome!
She answered all of my questions and then some. She was able to save me money and explained everything very well.
Excellent customer service. Would recommend. Thank you
Fabio C., Dec, 07 2023
very quick and willing to assist customers
Son T., Nov, 20 2023
Carol was realy nice n patient
Christopher B., Nov, 10 2023
Sarah was amazing and very helpful throughout the entire process!
James B., Nov, 08 2023
Sarah is amazing
Marie D., Oct, 12 2023
Carol exhibits clear and honest communication, picks up whenever I call and gets the job done. She takes care of business.
Dawn-Marie D., Oct, 11 2023
Carol's explanations
Kerry V., Sep, 24 2023
Carol did a great job!
Tasheion S., Sep, 23 2023
She is awesome and listens to my problems and fines the best solutions.
Tina S., Sep, 21 2023
Carol was outstanding! There were no challenges or barriers she could not navigate and manage. She is an absolute professional and expert in her field. She streamlined and simplified the entire process. Great communicator!
Alexis R., Sep, 20 2023
Good price
Alexis R., Sep, 15 2023
Carol is awesome employ
She gets the rite policy.
For ther costumers.
Very good job..👍🏼🙂
Morgan M., Sep, 12 2023
Carol was super helpful and informative, and was easy to reach. She answered all of my questions, and her great communication separated her from other agents at different companies.
Casey L., Aug, 28 2023
After a rough process of finding the right insurance, Carol had all the answers and was able to help!
Reggie L., Aug, 16 2023
Organic flow of conversation and Authentic answers to life questions.
Robert A., Aug, 12 2023
She was very helpful and her knowledge of insurance was excellent. Couldn't hope for anyone better.
Muriel A., Aug, 03 2023
The service I received
Dennis B., Jul, 05 2023
Very nice agents
Judith G., Jul, 01 2023
Prompt, efficient, friendly help with getting insurance coverage.
Sandra M., Jun, 24 2023
Carol was amazing from the first conversation with her. She gave me some information to think about in making my choice. She also checked in and gave me other tips in my situation. She continued to bring thoughts to me. I ultimately selected Goosehead because of Carol. Felt like she is going to give me her all from the beginning.
Jaime K., Jun, 01 2023
Carol was very knowledgeable
Lee R., Jun, 01 2023
Very thorough, knowledgeable, polite, and found us great policies at better rates than we could have by ourselves!
Sharese C., Apr, 29 2023
Carols level of knowledge and customer service is top tier. She goes above and beyond and found the best rate after days of searching for HOI.
Michael S., Apr, 17 2023
Carol was excellent to work with.
Latisha N., Mar, 04 2023
Carol Kirkpatrick was great. She took the time to explain everything and made sure that I understood before moving to the next subject. She was great.
Ronald V., Mar, 03 2023
Sales/Customer Service, and quick response.
Stamatia S., Mar, 02 2023
Carol
Anita P., Feb, 22 2023
Carol’s exceptional customer service, knowledge and accessibility!
Taylor M., Jan, 24 2023
Carol was very helpful and went beyond just quoting but making sure I had everything I needed to switch my insurance in a timely manner.
Alexandra M., Jan, 14 2023
Carol has been amazing, working so hard to find the perfect policies for us in this crazy insurance market. She was wonderful to work with and such a pleasure to talk to!
Marcia F., Dec, 22 2022
Carol was so quick, thorough and decisive.
ESTEFANIA A., Dec, 17 2022
She was attentive and quick :)
Kylie M., Dec, 12 2022
Carol was very personable and responsive during the underwriting process. I loved how she made conversation while she was working behind the scenes to get my policy issued!
Estelita E., Nov, 06 2022
I felt like I received first class service! I was recommended by Emma Byers and she had only great things to say. Best insurance agent I’ve worked with in a long time! Thank you again Carol Kilpatrick you are amazing!!!!
Heather H., Oct, 29 2022
Carol Kilpatrick is amazing to work with!
Rosemarie S., Sep, 25 2022
Great service was provided.